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    • Sell events & experiences
    • Grow private dining revenue
      • Manage reviews
      • Manage guest profiles
    • View all restaurant solutions
      • Robust reporting and insights
      • The largest diner network
      • 24/7 customer support
    • For restaurants
    • For restaurant groups & enterprise
    • For bars & wineries
    • For hotels & casinos
  • Integrations
  • Pricing and plans
      • View all industry insights
      • Industry expertise
        Get advice and tactics from top industry authorities.
      • Hospitality
        Find out how the most successful restaurants make every guest feel like a VIP.
      • Marketing
        Learn how to bring new guests to the table with the latest tech, tools, and ideas for every marketing budget.
      • Operations
        How to iron out operations for shifts smooth as butter.
    • Industry trends
    • Product innovation
    • Advisory board
    • Case studies
    • Webinars
    • OpenTable Academy
    • OpenTable APIs
    • Refer a restaurant
  • Log in
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Alexandra Jones

Alexandra Jones is a food writer and author based in Philadelphia. She celebrates and critiques the world of artisan cheese and dairy in her newsletter Milkfed.

Stories by  
Alexandra Jones

How to hire the best staff for your restaurant
A restaurant guest tracks points earned from her latest purchase on a next-gen loyalty app
Understanding next generation loyalty for restaurants in 2023
Loyalty rewards programs in action: A server puts a full plate down before a happy and excited guest
Get inspired with 8 examples of restaurant loyalty programs
Restaurant branding drew three friends to their favorite spot to enjoy a night out
Restaurant branding strategies to win guest loyalty
A server brings guests seated in a restaurant a round of drinks
What is a loyalty program, and how can it work for your restaurant?
Restaurants workers happily collaborating over the stove in a professional kitchen
How to teach empathy to restaurant teams for better hospitality
Image depicts a service worker talking to two guests
How to handle restaurant complaints and turn them into hospitality wins
Hospitality trends in action: A customer pays at the table thanks to a handheld POS and digital ordering.
Hospitality trends restaurants should know in 2025
Restaurant service in action: A server brings a table of happy guests their order from the kitchen.
Restaurant service: What it takes to knock it out of the park in 2023
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