The state of the restaurant industry

The COVID-19 pandemic has forced restaurants to limit and change operations. Even as cities and states begin to reopen, our community of nearly 60,000 restaurants continues to face unprecedented challenges. We’ve summarized the data from the restaurants on our platform and are updating it daily.

To help our restaurant partners reopen, we’ve cut prices through 2020 and added new features to make it easier for restaurants to respond quickly to policy changes and get back online.

We’ll continue to share data, offer insights, and do what we can to support our partners until this crisis passes.

About the data

The data indexes two things.

First, the overall impact of Covid 19 on the industry by showing year-over-year seated diners at a sample of restaurants on the OpenTable network across all channels: online reservations, phone reservations, and walk-ins. For year-over-year comparisons by day, we compare to the same day of the week from the same week in the previous year. For example, we’d compare Tuesday of week 11 in 2020 to Tuesday of week 11 in 2019. Only states or metros with 50+ restaurants on the OpenTable network for 2019 or 2020 are included in the sample. To better reflect the state of the industry overall, this dataset is based on a sample of approximately 20,000 restaurants that provide OpenTable with information on all of their inventory. This sample of restaurants typically accounts for a majority of our seated online reservations.

Second, a comparison of year-over-year seated covers to demonstrate where we are seeing recovery start to take shape. This table shows year-over-year seated covers across all channels at only the restaurants that have chosen to reopen in a given market. As an example, if there were 50 seated covers in restaurants that have recently reopened in a given locale on May 11, 2019 and on the same day in 2020 there was 1, then 2% will be displayed. For this chart, only markets with 500+ restaurants on OpenTable of which 10%+ are accepting online reservations are included.

Last Updated Fri, 07/10/2020, 01:02 PM

Seated diners from online, phone, and walk-in reservations

Name7/97/87/77/67/57/47/37/27/16/306/296/286/276/266/256/246/236/226/216/206/196/186/176/166/156/146/136/126/116/106/96/86/76/66/56/46/36/26/15/315/305/295/285/275/265/255/245/235/225/215/205/195/185/175/165/155/145/135/125/115/105/95/85/75/65/55/45/35/25/14/304/294/284/274/264/254/244/234/224/214/204/194/184/174/164/154/144/134/124/114/104/94/84/74/64/54/44/34/24/13/313/303/293/283/273/263/253/243/233/223/213/203/193/183/173/163/153/143/133/123/113/103/93/83/73/63/53/43/33/23/12/292/282/272/262/252/242/232/222/212/202/192/18
Global-60.26%-61.75%-62.15%-61.7%-57.12%-72.7%-58.6%-55.06%-62.96%-62.74%-66.17%-61.02%-57.77%-58.55%-63.03%-64.96%-66.63%-67.31%-45.42%-60.36%-61.65%-66.3%-67.18%-68.1%-69.8%-78.84%-66.54%-66.51%-70.8%-73.09%-76.02%-76.39%-74.88%-74.62%-76.12%-80.21%-81.13%-83.29%-81.74%-82.68%-81.72%-82.67%-85.38%-85.02%-86.2%-88.26%-88.32%-87.75%-87.85%-89.17%-91.3%-92.39%-93.53%-93.9%-93.34%-93.99%-95.53%-95.92%-96.26%-96.25%-97.22%-97.57%-97.62%-98.16%-98.37%-98.26%-98.38%-99.26%-99.12%-99%-99.79%-99.84%-99.86%-99.85%-99.94%-99.92%-99.94%-99.94%-99.92%-99.93%-99.95%-99.94%-99.93%-99.93%-99.93%-99.93%-99.94%-99.94%-99.95%-99.95%-99.94%-100%-99.94%-99.94%-99.93%-99.94%-99.94%-99.92%-99.92%-99.91%-99.87%-99.83%-99.89%-99.85%-99.83%-99.79%-99.75%-99.72%-99.68%-99.24%-98.96%-97.94%-96.03%-89%-83%-56%-47%-40%-36%-28%-19%-18%-14%-3%-4%-7%-7%-6%-9%-8%0%1%-1%-3%-2%1%1%4%1%-2%-1%3%-1%
Australia-19.98%19.85%58.45%-28.5%-22.81%-77.17%-69.29%-71.81%6.95%-75.1%-10.52%-1.02%3.65%44.66%-0.93%-6.37%-17.85%-16.21%-2.8%-7.97%-5.75%-9.31%-15.31%-16.24%-24.7%-16.99%-20.12%-17.3%-19.75%-30.08%-34.78%-40.35%-39.91%-36.17%-33.66%-37.86%-39.88%-46.23%-45%-86.44%-88.12%-88.53%-84.39%-76.07%-87.49%-96.13%-90.08%-91.19%-90.45%-91.21%-92.64%-92.86%-92.67%-94.71%-94.61%-97.01%-99.03%-98.57%-99.03%-98.51%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-99.82%-65.53%-53.61%-51.67%-53%-50%-43%-30%-12%-11%-8%-12%-10%-4%-10%-4%-3%-6%-8%-12%-6%-12%4%-1%0%-7%-2%-2%0%0%0%-1%-3%-6%-3%
Canada-56.26%-57.92%-59.52%-58.48%-53.43%-87.14%-57.8%-63.3%-43.84%-43.72%-68.6%-62.66%-57%-57.62%-65.73%-68.28%-70.59%-66.29%-55%-68.87%-69.73%-73.43%-74.23%-75.12%-79.1%-84.76%-77.43%-77.78%-80.16%-80.59%-82.87%-83.82%-81.22%-82.93%-83.61%-84.95%-84.39%-85.33%-83.14%-88.22%-89.51%-88.47%-89.14%-87.85%-88.86%-98.63%-92.87%-93.98%-94.57%-94.49%-94.39%-94.83%-98.13%-98.56%-98.56%-98.92%-99.2%-99.89%-99.94%-99.93%-100%-99.99%-100%-100%-100%-100%-100%-100%-100%-99.99%-100%-100%-100%-100%-100%-99.99%-99.99%-100%-100%-100%-100%-100%-99.99%-99.99%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-99.98%-99.98%-99.97%-99.99%-99.97%-99.94%-99.89%-99.72%-99.47%-97%-94%-60%-47%-41%-40%-28%-19%-18%-13%-1%-9%-8%-4%-2%-7%-12%-7%-4%-8%-12%1%-3%-2%8%-1%-2%-3%0%-5%
Germany-3.76%-1.24%-6.96%-15.76%0.59%3.1%0.18%-7.33%-5.39%-10.72%-16.13%14.31%0.81%-1.43%-7.69%-1.74%-8.96%-13.11%7.33%-4.07%-6.64%-30.86%-23.73%-24.75%-27.33%-21.8%-14.07%3.29%7.49%-9.93%-13.47%-54.37%-41.17%-22.96%-23.83%-42.77%-31.94%-39.24%32.21%0.34%-32.5%-43.96%-67.18%-54.84%-59.6%-56.44%-54.68%-60.52%-50.23%-24.4%-55.65%-65.14%-62.32%-73.93%-79.03%-79.98%-91.52%-91.52%-95.32%-94.49%-99.48%-99.42%-100%-100%-100%-100%-100%-100%-99.97%-100%-99.91%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-99.94%-100%-100%-100%-99.86%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-99.96%-99.78%-98.79%-98.36%-95%-90%-63%-46%-38%-28%-17%-11%-16%-10%11%4%-7%-6%-4%0%-8%9%7%11%5%5%4%11%2%1%5%3%4%11%
Ireland4.1%-1.58%-10.8%1.66%7.6%-45.62%-5.61%-20.58%-10.59%-17.7%-12.29%-99.98%-99.67%-99.74%-99.68%-99.61%-99.36%-99.81%-99.55%-98.72%-99.22%-98.3%-99.96%-99.26%-99.82%-99.88%-98.45%-99.27%-99.53%-99.82%-99.13%-99.83%-97.93%-97.88%-98.92%-99.32%-99.77%-99.39%-99.98%-97.98%-96.67%-98.61%-96.97%-98.83%-98.89%-100%-97.73%-94.7%-98.58%-97.33%-99.54%-99.29%-99.11%-96.9%-90.79%-98.62%-98.48%-98.57%-99.08%-99.2%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-99.68%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-99.55%-100%-98.31%-98.76%-99.08%-98.55%-97%-86%-70%-75%-52%-51%-46%-27%-28%-10%4%-5%-13%-15%-1%-7%-6%10%-13%-10%-2%-10%-8%-9%4%-3%1%4%0%2%
Mexico-78.55%-79.14%-79.75%-76.25%-78.75%-79.28%-79.87%-82.78%-82.96%-87.52%-87.25%-86.86%-84.21%-84.49%-87.34%-88.58%-88%-88.27%-83.28%-86.5%-87.32%-90.27%-91.38%-91.24%-91.84%-95.29%-91.9%-90.88%-92.94%-93.93%-94.3%-94.15%-94.76%-93.05%-93.33%-95.35%-95.27%-95.49%-95.62%-96.11%-95.19%-95.71%-96.13%-96.66%-97.15%-98.08%-98.4%-97.72%-97.44%-98.11%-98.17%-98.33%-98.76%-99.14%-98.68%-98.53%-98.94%-99.35%-99.11%-99.4%-98.74%-99.38%-99.86%-99.54%-99.8%-99.48%-99.44%-99.76%-99.79%-99.7%-99.78%-99.83%-99.83%-99.86%-99.96%-99.75%-99.83%-99.8%-99.82%-99.81%-99.88%-99.84%-99.59%-99.73%-99.77%-99.85%-99.77%-99.77%-99.79%-99.72%-99.82%-100%-99.77%-99.72%-99.25%-99.85%-99.5%-99.53%-99.62%-99.24%-98.7%-97.87%-98.51%-97.09%-97.12%-97.33%-96.6%-95.81%-94.6%-95.2%-90.81%-85.12%-78.41%-73%-62%-48%-35%-21%-16%-16%-15%-16%-19%-5%-2%-8%-6%-6%-10%-7%-7%-5%-10%-7%-9%-3%-1%2%-1%-3%-4%-5%-5%
United Kingdom-64.96%-67.34%-70.88%-68.99%-60.92%-88.28%-98.26%-99.33%-99.25%-99.34%-99.57%-99.25%-98.33%-98.91%-99.12%-98.95%-99.36%-99.25%-98.56%-97.93%-98.74%-98.98%-99.24%-99.27%-99.28%-99.27%-98.18%-98.74%-98.8%-99.06%-98.96%-98.71%-98.77%-97.58%-98.48%-98.34%-98.89%-99.27%-98.98%-99%-98.05%-99.02%-99.22%-99.31%-98.98%-99.96%-98.56%-98.02%-98.87%-98.64%-99%-98.85%-99.38%-98.88%-97.5%-99.12%-98.92%-99.32%-99.3%-99.49%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-100%-99.99%-99.96%-93.93%-91.08%-88%-82%-52%-31%-20%-26%-24%-14%-17%-18%1%-3%-5%-12%-9%-11%-7%-2%-3%-2%-8%-5%-5%-6%-4%-1%0%-2%-1%1%
United States-62.75%-65.01%-64.81%-63.43%-59.61%-72.59%-57.16%-49.78%-64.71%-62.47%-65.29%-60.26%-57%-57.99%-61.59%-63.89%-65.36%-66.47%-41.37%-58.8%-59.97%-64.08%-65.2%-66.18%-67.47%-78.06%-64.63%-65.02%-69.94%-72.32%-75.29%-75.14%-74.08%-73.9%-75.46%-79.66%-81.16%-83.48%-84.18%-83.01%-80.98%-81.62%-84.35%-84.57%-85.57%-86.84%-87.88%-87.04%-87.31%-89.83%-91.62%-92.63%-93.66%-93.64%-93.03%-93.55%-94.94%-95.31%-95.62%-95.67%-96.86%-97.12%-97.06%-97.75%-98.02%-97.98%-98.04%-99.16%-98.97%-98.81%-99.86%-99.91%-99.9%-99.89%-99.99%-99.97%-99.97%-99.98%-99.97%-99.97%-99.99%-99.98%-99.97%-99.97%-99.96%-99.97%-99.99%-99.99%-99.99%-99.98%-99.97%-100%-99.97%-99.99%-100%-99.99%-99.98%-99.97%-99.98%-99.99%-99.99%-99.99%-100%-99.98%-99.99%-99.98%-99.98%-99.97%-99.97%-99.93%-99.89%-99.35%-97.54%-91%-84%-56%-48%-42%-36%-28%-19%-18%-14%-2%-3%-6%-5%-5%-9%-7%2%3%1%-1%-1%2%2%6%2%-1%0%4%0%

Restaurants open for reservations

This chart reflects the percentage of restaurants in our dataset that are accepting reservations from diners.

Seated diners at restaurants open for reservations

This table shows how the industry is responding as markets reopen by showing year-over-year seated covers across all channels at only the restaurants that have chosen to reopen in a given market. It reflects a comparison of year-over-year seated covers to demonstrate where we are seeing recovery start to take shape. As an example, if there were 50 seated covers in restaurants that have recently reopened in a given locale on May 11, 2019 and on the same day in 2020 there was 1, then 2% will be displayed. Only markets with 500+ restaurants on OpenTable of which 10%+ are accepting online reservations are included in this sample.

Name7/97/87/77/67/57/47/37/27/16/306/296/286/276/266/256/246/236/226/216/206/196/186/176/166/156/146/136/126/116/106/96/86/76/66/56/46/36/26/15/315/305/295/285/275/265/255/245/235/225/215/205/195/185/175/165/155/145/135/125/115/105/95/85/75/65/55/45/35/25/14/304/294/284/274/264/254/244/234/224/214/204/194/184/174/164/154/144/134/124/114/104/94/84/74/64/54/44/34/24/1
Global56.04%54.93%55.99%60.36%61.82%51.6%59.37%53.33%54.57%59.8%57.65%59.35%61.99%61.12%57.39%57.77%58.48%60.6%88.08%63.68%62.69%58.27%58.5%60.04%60.18%40.17%59.25%61.17%57.94%55.27%53.73%54.62%56.36%54.36%53.87%49.07%49.81%46.77%51.33%48.89%52.41%52.25%46.48%49.3%49.03%52.81%43.91%42.26%45.18%44.93%39.08%37.33%34.65%35.05%33.32%39.52%36.56%-------------------------------------------
Canada57.49%58.95%58.23%64.16%64.31%58.91%57.52%52.04%77.98%82.68%50.83%55.8%60.73%60.99%53.73%55.74%58.59%66.37%82.49%58.59%57.52%56.96%56.36%59.31%53.11%35.23%51.47%53.31%51.98%51.52%49.58%58.09%51.77%49.29%50.44%46.65%54.6%52.9%58.36%44.9%43.46%47.36%49.57%50.76%57.97%-42.55%34.18%----------------------------------------------------
Germany87.93%90.94%87.64%85.14%94.67%94.37%93.99%84.36%87.96%87.9%83.06%100%91.7%91.57%86.73%91.77%89.07%87.8%99.67%88.96%88.64%65.73%74.45%75.88%74.45%75.82%83.09%96.82%100%84.75%84.22%49.04%58.38%73.09%72.46%57.39%67.27%64.44%100%98.96%64.65%56.54%32.63%44.74%43.95%46.68%47.75%41.29%52.42%89.49%50.02%41.9%43.95%49.9%41.88%44.89%41.04%45.49%31.75%47.25%----------------------------------------
Mexico28.04%27.38%27.3%32.06%30.73%28.85%28.87%25.43%28.04%37.21%38.69%34.09%38.22%37.9%32.28%32.22%35.57%37.21%47.58%34.76%33.88%31.23%32.12%29.21%31.88%18.06%29.3%31.79%29.38%26.36%24.98%27.05%23.21%27.2%28.41%26.76%25.65%27.93%27.03%22.81%24.35%24.98%23.02%23.22%22.13%28.67%22.16%21.27%26.59%19.65%-------------------------------------------------9.87%
United Kingdom65.11%65.88%66.75%68.24%80.46%76.04%-------------17.69%------14.77%------14.79%------------------------------------------------------------------
United States54.24%51.88%53.77%58.97%59.3%48.26%58.89%52.99%50.84%56.83%57.46%58.13%61.18%59.97%56.8%56.89%57.55%59.62%90%63.63%62.52%58.74%58.56%60.18%61.17%39.48%59.68%60.83%56.52%54.49%53.12%56.19%57.84%54.96%53.52%49.41%48.76%45.48%45.42%46.6%54.03%54.12%50.41%51.55%50.67%54.35%45.4%45.09%46.29%41.15%38.09%37.14%34.07%35.44%34.8%41%38.14%37.69%------------------------------------------

Resources

In addition to extending price cuts through 2020, find a variety of resources and guides to help our restaurant partners plan for reopening, navigate policy changes, handle temporary closures and drive additional revenue. We update these weekly with new content and timely tips.