OPENTABLE GUEST RELATIONSHIP MANAGEMENT
Keep guests coming back—and spending more
OpenTable is the only platform that brings complete guest insights and customizable communication tools together to help restaurants boost loyalty and revenue.
Know guests like never before
Get richer guest insights—from favorite dishes and seating preferences, to spend history, and even social profiles—powered by the largest diner network and partner integrations.
Bring guests back with tailored communications
Engage guests before, during, and their visit with a suite of customizable communication and marketing tools designed to drive repeat visits and reflect your brand.
Save time and do more with AI and automation
Free up your team to focus on hospitality with AI-powered tools and automation that speed up tedious tasks and streamline operations.
What OpenTable restaurants love about Pro
OpenTable provides us with resources to personalize service for our guests. We have information on who they are, what they like, dislike, special occasions, and that helps us to deliver the experience we strive to.”
Ralph Brennan
Owner and Operator
Ralph Brennan Restaurant Group
Eggs Sardou
Brennan’s | New Orleans, LA
Beauty & Essex | New York, NY
We’re able to set up scalable marketing campaigns…We just set it and forget it and watch the results, letting our operations people stay focused on providing exceptional hospitality.”
Just Levy
Vice President of Marketing
TAO Group
LAVO | Las Vegas, NV
I can’t go back to before Pro. I have a better handle on the data, and I understand each location’s performance. It takes me so much less time than it did before.”
Caroline Skinner
Chief Operating Officer
Tupelo Honey
Tupelo Honey | Greenville, SC
Industry expertise
A guide to restaurant CRMS: What they are, benefits & more
Learn how a restaurant CRM helps you personalize service and launch targeted marketing campaigns that work.
Restaurant story
How to improve the guest experience with restaurant technology
With OpenTable guest relationship management, recognize & reward loyalty, turning first-timers into regulars and regulars into VIPs.
Operations
13 fresh ways to interact with guests before, during, and after their visit
Get inspired to build lasting guest relationships by personalizing interactions before, during, and after service to drive loyalty and repeat business.
