OpenTable Feature Drop: August 2023
Deliver the best to every single guest
Make guest data work harder for you with more powerful profiles and other new features designed to help your team make dining feel more personal than ever.
Know your guests like never before
360 GUEST PROFILE
New 360 Guest Profiles make personalized hospitality a snap
Revamped profiles built from your guest data now include photos, primary location, spend data, social media integration, and more.


ACTIVITY STREAMS
Every guest interaction, all in one place
See every reservation update, SMS, confirmation and reminder within your direct messages so you have the full context when reaching out to guests.
Images are for illustrative purposes only. Interface may vary.
Manage your guest relationships
BETTER REVIEWS
Manage reviews more efficiently
Mark convos “complete,” get alerts for new review responses, and help save time with templates that let you respond faster.


CUSTOMIZED TERMS AND CONDITIONS
Your house, your rules
Customize terms and conditions and present guests with your specific policies up front.
Images are for illustrative purposes only. Interface may vary.
Even more upgrades
Send DMs via text
Reach guests instantly on their phones by showing DMs via SMS.* *Included with Pro plans (exclusions apply) $19 a month for Core plans Not available on Basic plans
Partial refunds for deposits
Now you have the flexibility to refund guests any amount when a full refund isn’t called for.
Shareable links for Experiences
Automatically generated links for experiences make it easy to spread the word about your event and promote it through email or social media.
Quadranet and Tissl POS integration in the UK
More POS systems integrate with OpenTable than ever before. Now, our Quadranet and Tissl POS integrations are available in the UK.
Tell us about your restaurant business
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*Forbes.com
**2023 OpenTable diners survey
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