Planet Hollywood Resort & Casino Restaurants

First time in vegas, went to GR Burger on 9 dec was awesome. Today we went to hell's kitchen full of excitement but turned out disappointing. When we first went into the restaurant and informed the hostess our reservation on 1245. This hostess named Christina was standing there with the most sulking face i ever seen in the service industry! She looked at us with an damn annoying face and just told us to stand aside to wait. Without any welcome greetings! Wtf we paid to be served this way? Or is it because we are Asian thus she's treating us this way? Why did you guys employed a hostess for? To make the customer feel welcome and enjoy their dinning experience right? Or to really make them feel like Hell?! We paid $400 for the meal and with this kind of service definitely we will not go back again nor recommend to our relatives and friends! Send this Christian back to school and learn what it takes to be a effective hostess. That the Most Terrible Service Ever! Other service staffs are good, but this Christian was Bloody Hell if i borrowed Gordon's words!

As always STK never disappoints. Ambiance was amazing, food was delicious, and service was on point.

We took every recommendation offered by the staff and were VERY pleased with our experience!

Good food but it was really dark in the restaurant. Food was good but not the greatest.

Our group wanted to dine prior to seeing the show Bat Out of Hell. We were seated timely and the service was outstanding. I had the salmon and it was melt in your mouth. We had a great meal. Thank you!