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Crown Room, Albuquerque, NM

Crown Room

4.1
4.1
233 Reviews
$50 and over
Steakhouse

Make a reservation

2 people
7:00 PM
  • Romantic
  • Good for special occasions
  • Innovative
Crown Room is an elegant dining experience tucked away in a quiet intimate setting inside The New Downs Casino.

We can boast about the incredible food, wine selections, our selection of ten 18 year or older scotchs, our large selection of Kentucky Bourbons and atmosphere…but what you won’t believe is the impeccable service. We don’t want to spoil the fun and surprises, but what we can tell you, Albuquerque is now in for an incredible treat.

Don’t believe us? Take a moment to view the wine list and menu. If you want to give your palate and your dining companion a flavorful adventure, there just isn’t a better option than The Crown Room.

Please dress for success. We suggest discourage cut off, gym shorts and flip flops.

Additional information

  • Dining style
    Casual Elegant
  • Price
    $50 and over
  • Cuisines
    Steakhouse, Seafood
  • Hours of operation
    Dinner Thu–Sat 5:00 pm–8:00 pm
  • Phone number
    (505) 767-7166
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Private party facilities
    Crown Room is an elegant dining experience tucked away in a quiet intimate setting inside The New Downs.
  • Neighborhood
    Albuquerque
  • Cross street
    Central
  • Parking details
    Free Valet parking along with a open public parking
  • Additional
    Chef's Table, Cocktails, Full Bar, Non-Smoking, Vegan, Wine

What 233 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.1
4.1 based on all time ratings
  • 4.2Food
  • 4.3Service
  • 4.3Ambience
  • 3.6Value

NoiseModerate

233 Reviews
  1. Ron

    New Mexico

    18 reviews

    1.0

    18 reviews

    Dined on August 3, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Open tables book and sent 2 confirmation but when we arrived the Crown Room was closed. We ask and were told they have no regular schedule. It was a Friday night at 7:00pM Either the restaurant or open tables need to address this.

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  2. SamuelM

    New Mexico

    2 reviews

    4.0

    2 reviews

    Dined on May 12, 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5
    Wait staff needs training to improve the fine dining experience. We had to ask for most things. Was not offered wine list, coffee with desert and waiter made us feel rushed and entrée was offered before we were done with our salads. I really enjoyed the food quality and the ambience. Please train your staff!

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  3. JeanP

    New Mexico

    1 review

    4.0

    1 review

    Dined on February 18, 2024

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 5
    Love the room. service was great. Music amazing. price was high

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  4. angelicat

    New Mexico

    3 reviews

    1.0

    3 reviews

    Dined on February 15, 2024

    1. Overall 1
    2. Food 5
    3. Service 1
    4. Ambience 5
    Manager is very rude and unprofessional. Wade was behind schedule all night making people who had reservations wait we waited one hour pass reservation time and told we would have to wait because they were not ready not a good valentine’s gift thanks
    Crown RoomResponded on February 24, 2024
    We're sorry to hear about the inconvenience you experienced during your visit. We understand this situation must have been frustrating and we would like to address it appropriately. Please send your contact information, so we can follow up on this matter. Thank you.

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  5. OpenTable Diner

    New Mexico

    2 reviews

    1.0

    2 reviews

    Dined on February 15, 2024

    1. Overall 1
    2. Food 5
    3. Service 1
    4. Ambience 5
    Our reservation was for 6:15 didn’t get seated until 6:45. Sat down for 20 min and no one has acknowledged us! Had to wave the busboy to call a waiter to take our drink order and we already knew what we wanted to order for our dinner but they still took at least 15 min go come by our table. Busboy finally came by again and asked us for our drinks and the. He said the waiter would be by to take our dinner order. So we waited and waited finally Our drink were brought out but still waited. Finally close to 8 pm they took our order. The waiter said how sorry he was but they were really busy and it was they first day open since Covid pandemic so it was a lot. No manager came by the whole night to ask how everything was which I thought was strange since the place is small and only 15 tables. Good was very good and great taste but service was horrible.
    Crown RoomResponded on February 24, 2024
    We're sorry to hear about the inconvenience you experienced during your visit. We understand this situation must have been frustrating and we would like to address it appropriately. Please send your contact information, so we can follow up on this matter. Thank you.

    Is this helpful?

  6. PhillipR

    Dallas

    2 reviews

    vip
    1.0

    2 reviews

    Dined on April 2, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    The placed was closed when we arrived for our reservation, Open table needs to get their act together with this restaurant so not to accept reservations when a place is closed down, what a waste of my time and gas.

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  7. CynthiaL

    New Mexico

    2 reviews

    1.0

    2 reviews

    Dined on April 1, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Was not open after driving 45 minutes to get there and was escorted out of the building by security. Claimed restraint has not been open for months.

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  8. ColinC

    New Mexico

    1 review

    1.0

    1 review

    Dined on November 25, 2022

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    The restaurant was closed, even though we had a reservation. From what the casino front staff told us, they close if there aren't enough patrons to keep the kitchen open. However, they never told anyone, including us. So there was no dinner. I wonder how this place is managed.

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  9. OpenTable Diner

    Des Moines

    3 reviews

    5.0

    3 reviews

    Dined on July 16, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great undiscovered place in Albuquerque. Go there. You will not be disappointed!!!

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  10. JackJ

    New Mexico

    3 reviews

    2.0

    3 reviews

    Dined on July 15, 2022

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 4
    Apparently COVID has taken its toll. At one time I considered this to be one of the top restaurants in the City. We arrived with a party of six for an important birthday dinner on Thursday - I had tried at the last minute to add three more people but they said it could not be done. Much to our surprise, we were the only party there all evening (we left about 8:00). The reason we could not add anyone is that they did not have the staff available to serve only our original six, since we were the only reservations (I guess the word is already out). The whole evening was saved by a delightful Waitperson, Kenni. She was also the hostess, the bartender, server, and even cleaned up a couple of broken sorbet glasses that fell when they were being served. The prices for the various meals were expected high end (Lobster, Filets, Porterhouse and Salmon), but the overall quality was low and most of the food was served room temperature. They explained that the food warmer had broken and they did not have a replacement. They graciously removed the Porterhouse from the bill, but gave it to us anyway (treat for the doggies). The scalloped cheese potatoes were the memorable standout of the evening, along with the attentive and delightful service by Kenni (who informed us it was her last night there). Dennis, the chef also prepared some nice Cherries Jubilee and Bananas Foster at table side, and apologized for the other miscues during the evening. Overall, how sad, because the Crown Room had been a wonderful "escape" for us in the past from other restaurants in Albuquerque.

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FAQs

Crown Room is rated 4.1 stars by 233 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Google Map for Crown Room

145 Louisiana Blvd NE, Albuquerque, NM 87108

Additional information

  • Cross street
    Central
  • Neighborhood
    Albuquerque
  • Hours of operation
    Dinner Thu–Sat 5:00 pm–8:00 pm
  • Price
    $50 and over
  • Cuisines
    Steakhouse, Seafood
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Free Valet parking along with a open public parking
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Chef's Table, Cocktails, Full Bar, Non-Smoking, Vegan, Wine
  • Phone number
    (505) 767-7166
  • Private party facilities
    Crown Room is an elegant dining experience tucked away in a quiet intimate setting inside The New Downs.
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