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Crown Room, Albuquerque, NM

Crown Room

3.9
3.9
228 Reviews
$31 to $50
Steakhouse
Crown Room is an elegant dining experience tucked away in a quiet intimate setting inside The New Downs Casino.

We can boast about the incredible food, wine selections, our selection of ten 18 year or older scotchs, our large selection of Kentucky Bourbons and atmosphere…but what you won’t believe is the impeccable service. We don’t want to spoil the fun and surprises, but what we can tell you, Albuquerque is now in for an incredible treat.

Don’t believe us? Take a moment to view the wine list and menu. If you want to give your palate and your dining companion a flavorful adventure, there just isn’t a better option than The Crown Room.

Please dress for success. We suggest discourage cut off, gym shorts and flip flops.

Make a reservation

2 people

7:00 PM


Booked 44 times today

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Steakhouse, Seafood

  • Hours of operation

    Dinner Thu–Sat 5:00 pm–9:45 pm

  • Phone number

    (505) 767-7166

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Smart Casual

  • Executive chef

    Doug Toney

  • Private party facilities

    Crown Room is an elegant dining experience tucked away in a quiet intimate setting inside The New Downs.

  • Private party contact

    Ryan Nackers: (855) 995-5227

  • Neighborhood

    Albuquerque

  • Cross street

    Central

  • Parking details

    Free Valet parking along with a open public parking

  • Additional

    Chef's Table, Cocktails, Full Bar, Non-Smoking, Wine

What 228 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.9
3.9 based on recent ratings
  • 3.8Food
  • 4.2Service
  • 3.9Ambience
  • 3.7Value

NoiseModerate

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  1. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on July 16, 2022

    overall5food5service5ambience5
    Great undiscovered place in Albuquerque. Go there. You will not be disappointed!!!
  2. JJ

    JackJ

    New Mexico

    2 reviews

    2.0

    2 reviews

    Dined on July 15, 2022

    overall2food1service4ambience4
    Apparently COVID has taken its toll. At one time I considered this to be one of the top restaurants in the City. We arrived with a party of six for an important birthday dinner on Thursday - I had tried at the last minute to add three more people but they said it could not be done. Much to our surprise, we were the only party there all evening (we left about 8:00). The reason we could not add anyone is that they did not have the staff available to serve only our original six, since we were the only reservations (I guess the word is already out). The whole evening was saved by a delightful Waitperson, Kenni. She was also the hostess, the bartender, server, and even cleaned up a couple of broken sorbet glasses that fell when they were being served. The prices for the various meals were expected high end (Lobster, Filets, Porterhouse and Salmon), but the overall quality was low and most of the food was served room temperature. They explained that the food warmer had broken and they did not have a replacement. They graciously removed the Porterhouse from the bill, but gave it to us anyway (treat for the doggies). The scalloped cheese potatoes were the memorable standout of the evening, along with the attentive and delightful service by Kenni (who informed us it was her last night there). Dennis, the chef also prepared some nice Cherries Jubilee and Bananas Foster at table side, and apologized for the other miscues during the evening. Overall, how sad, because the Crown Room had been a wonderful "escape" for us in the past from other restaurants in Albuquerque.
  3. LE

    LarryE

    Phoenix

    1 review

    5.0

    1 review

    Dined on June 11, 2022

    overall5food5service5ambience5
    Elegant dining experience, food was great!! A little pricey.
  4. b

    bearmd

    New Mexico

    5 reviews

    vip
    3.0

    5 reviews

    Dined on June 4, 2022

    overall3food4service4ambience4
    You have to go through the casino to get to the restaurant which means you have to get carded to enter the building. It felt a little institutional. The Wine list was OK, but no vintages listed, staff not able to make specific pairing recommendations. The wines by the glass were (as mentioned in prev reviews) not abundant and not great quality. The staff was very attentive and sweet and definitely were trying to make it an excellent experience. Bread was brought immediately to our table and was quite good. We ordered the chateaubriand and it was cooked perfectly. It was listed "for two" but it was brought out on one plate and we were given an extra plate to divide it ourselves...I found that odd...I expected it to be carved tableside as I have had in other restaurants. Would have liked to tried the flambeed desserts...they sounded delicious. Glad we tried it, doubt we will go back.
  5. L

    Lavon

    New Mexico

    5 reviews

    4.0

    5 reviews

    Dined on June 3, 2022

    overall4food4service5ambience5
    excellent prime rib eye steak. dome perfectly as requested. pleasure ambience lounge music.
  6. H

    joeH

    New Mexico

    15 reviews

    5.0

    15 reviews

    Dined on May 12, 2022

    overall5food4service5ambience5
    Lovely ambiance; very good food, service excellent. Plenty of free parking. Really appreciate a quiet room which is a rarity these days.
  7. CF

    CeliaF

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food1service1ambience1
    They canceled their Mother’s Day brunch without any notice. People were showing up for their reservations only to find out they were not open. No text message, no email, no phone call. I asked to speak to a manager and they the person at the players club said the manager was busy. Awful experience.
  8. RA

    RalphA

    1 review

    1.0

    1 review

    Dined on May 7, 2022

    overall1food1service1ambience1
    I had reservations and they were closed and didn’t give us any notice I would never waste my time going back
  9. MC

    MikeC

    New Mexico

    1 review

    5.0

    1 review

    Dined on April 30, 2022

    overall5food5service5ambience5
    Impeccable service and great wine list. We each ordered something different and everyone was pleased with the food. Desserts prepared table side was a treat!
  10. CJ

    CJOLE

    New Mexico

    5 reviews

    vip
    4.0

    5 reviews

    Dined on April 21, 2022

    overall4food4service5ambience4
    Elegant surroundings. Good food and service. I don't know why it is not more crowded.
  11. CM

    CristinaM

    New Mexico

    2 reviews

    4.0

    2 reviews

    Dined on March 25, 2022

    overall4food4service5ambience5
    Super nice with great ambience. A hidden gem. Area and location a little rough around the edges but definitely recommend.
  12. d

    dond

    New Mexico

    4 reviews

    5.0

    4 reviews

    Dined on March 12, 2022

    overall5food5service5ambience5
    very fine food and attentive service. a gem hidden for sure. will return
  13. JB

    JimB

    San Francisco

    1 review

    5.0

    1 review

    Dined on March 11, 2022

    overall5food5service5ambience5
    Our meal/experience was utterly amazing. From arriving at our table and finding fresh water already poured, to immediate courteous service. We were never rushed to finish a course. The chef came over to our table checking to see that our steaks were enjoyable. They were incredible. They Crown Room beats Ruth Chris any day!
  14. V

    Victor

    New Mexico

    4 reviews

    3.0

    4 reviews

    Dined on March 5, 2022

    overall3food2service2ambience4
    The restaurant has a good ambience. We tried the Puerto Bello mushroom dish and the chicken saltimbocca. The Porto Bello mushrooms tasted as if they have been soaked in vinegar so you could not taste the other spices and were a little tough. The Cook was very gracious and we were not charged for that meal. The chicken Saltimbocca had a good taste and was very moist. The cherries Jubilee was excellent. The wait staff was unfortunately short staffed and it took many reminders from us to check on our food. The wait staff was very kind and gracious overall though.
  15. SG

    SilviaG

    Egypt

    5 reviews

    vip
    4.0

    5 reviews

    Dined on February 27, 2022

    overall4food3service5ambience5
    Wonderful service and ambient. The wine menu per cup was too short and food would be better
  16. PH

    PatriciaH

    New Mexico

    16 reviews

    vip
    3.0

    16 reviews

    Dined on February 26, 2022

    overall3food2service4ambience3
    This was our second visit. The service was great but the food was very disappointing. We won’t be back.
  17. OT

    OpenTable Diner

    Kansas City

    1 review

    5.0

    1 review

    Dined on February 19, 2022

    overall5food5service5ambience5
    What a hidden gem! Food was delicious, and wait staff was great! A very nice and relaxing dinner. It was conveniently located so you did not walk through the casino.
  18. AS

    AmaliaS

    New Mexico

    1 review

    4.0

    1 review

    Dined on February 15, 2022

    overall4food3service3ambience4
    Valentine’s Day Steak a little dry and dessert was dry and a small piece to share for 2 people.
  19. RM

    RobertM

    New Mexico

    2 reviews

    5.0

    2 reviews

    Dined on February 15, 2022

    overall5food5service5ambience5
    Very nice dinning room and furnishings. Pleasant greeting and confirmation of seating requirements. Table service was excellent and prompt. All food items were well prepared.
  20. S

    Skier

    Las Vegas

    4 reviews

    5.0

    4 reviews

    Dined on February 15, 2022

    overall5food5service5ambience5
    Enjoyed a wonderful Valentine's Day dinner. Our waitress was friendly, the service was attentive and timely, the food was cooked as ordered, all courses had great presentation and terrific flavor. Thank You.
  21. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on February 12, 2022

    overall1food1service1ambience4
    Terrible food and we aren’t picky. Nice table service though
  22. C

    Char77

    New Mexico

    6 reviews

    5.0

    6 reviews

    Dined on January 14, 2022

    overall5food5service5ambience5
    The ambiance, service, food was great. We celebrated a birthday 🥳 and the attentiveness of the staff was just right with the presentation being outstanding. We will be back with some guests. Thank you for a great experience.
  23. DW

    DeboraW

    New Mexico

    7 reviews

    vip
    5.0

    7 reviews

    Dined on January 1, 2022

    overall5food5service4ambience5
    The setting is small and intimate, perfect for a special occasion or anytime. The food is excellent. We enjoyed a set menu for New Year's Eve, but their regular menu looks really good as well. We will definitely visit again.
  24. SZ

    StephZ

    Nashville

    2 reviews

    5.0

    2 reviews

    Dined on December 19, 2021

    overall5food5service5ambience5
    Superb food!
  25. KM

    KarenM

    Baltimore

    1 review

    4.0

    1 review

    Dined on December 19, 2021

    overall4food4service4ambience3
    The food was delicious. There was only one server due to labor shortage but she was great. My only complaint is that the Wine By The Glass selection was dismal.
  26. J

    John

    New Mexico

    4 reviews

    5.0

    4 reviews

    Dined on December 12, 2021

    overall5food5service5ambience5
    good service great food
  27. LG

    LindaG

    1 review

    3.0

    1 review

    Dined on November 25, 2021

    overall3food5service2ambience3
    Our table was wobbly. Our waitress had never waited tables before, hardly knew anything about 5-star & didn't seem to be getting any direction from other staff. Once she found out we wanted water, she check if she could refill often. However, she brought 3 courses within 2 min, not giving us any time to eat. We did try to help her along very politely, yet she was clearly annoyed by normal requests. (Please don't put a "food court" server in a w5-star venue ever again! We left her a nice tip and thanked her for trying so hard.
  28. DZ

    DrZ1

    New York Area

    8 reviews

    vip
    3.0

    8 reviews

    Dined on October 9, 2021

    overall3food4service4ambience2
    Weird place. Food was good and service was solid. Nice wine list. Strange place to go if you don't gamble.
  29. e

    eatsoutoften

    New Mexico

    19 reviews

    5.0

    19 reviews

    Dined on October 7, 2021

    overall5food5service5ambience5
    We had fabulous service snd the food was delicious! I love the flambé dessert!
  30. FN

    FrankN

    1 review

    5.0

    1 review

    Dined on October 3, 2021

    overall5food5service5ambience5
    Terrific dinner - couldn't ask for better. I ordered Filet Mignon which was cooked exactly the way I like it. Medium - tender and juicy. The triple cheese au gratin potatoes were over the top, delicious and full of flavor. Vegetable medley was beautiful in it's presentation and cooked just right. Atmosphere was perfect, soft music in the background and dimmed lighting to create the mood. Definitely recommend the Crown Room to family and friends.
  31. SF

    SecretFoodie

    New Mexico

    4 reviews

    5.0

    4 reviews

    Dined on October 3, 2021

    overall5food5service5ambience5
    Wonderful experience! Service was spectacular, food was delicious, and the table side banana foster flambé and cherries jubilee flambé really topped off the night for us! Will definitely come back!
  32. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on October 2, 2021

    overall2food4service4ambience3
    Very loud and annoying people at the next table kind of ruined the experience. Food was good and service very good.
  33. RS

    RichardS

    1 review

    5.0

    1 review

    Dined on September 25, 2021

    overall5food5service5ambience5
    Steak was cooked perfect and the ravioli was real good.
  34. LC

    LisaC

    1 review

    5.0

    1 review

    Dined on September 23, 2021

    overall5food5service5ambience5
    The food was excellent. The chef came out to see if we enjoyed it. Sandra the waitress was excellent. Great service definitely one of the classier restaurants in ABQ.
  35. MF

    MichaelF

    New Mexico

    4 reviews

    4.0

    4 reviews

    Dined on September 19, 2021

    overall4food5service5ambience5
    We had a great time in a nice atmosphere with great food and service. I would recommend the Crown Room to anyone wanting a quiet evening of fine food and drink.
  36. SB

    SaulB

    1 review

    5.0

    1 review

    Dined on September 11, 2021

    overall5food5service5ambience5
    It’s a hidden gem in Albuquerque we’ve been there twice and it’s been great both times
  37. TR

    TeddyR

    New Mexico

    5 reviews

    5.0

    5 reviews

    Dined on September 11, 2021

    overall5food5service5ambience5
    Love to visit Crown Room for the great dining experience and ambiance.
  38. a

    afsc

    New Mexico

    2 reviews

    5.0

    2 reviews

    Dined on August 29, 2021

    overall5food5service4ambience5
    It was a wonderful evening with Friends. Service was spotty at time due to a limited waitstaff but very courteous and friendly. Food was delicious and plentiful. We tried some new to us dishes and they were very good also. We will return soon. The ambiance was very intimate and warm.
  39. MF

    MichaelF

    New Mexico

    4 reviews

    5.0

    4 reviews

    Dined on August 29, 2021

    overall5food5service5ambience5
    Very nice atmosphere. Great service. The food was delicious and had generous portions.
  40. CL

    CynthiaL

    1 review

    5.0

    1 review

    Dined on August 19, 2021

    overall5food5service5ambience5
    Pleasant atmosphere, great service, talked to chef, food was fantastic.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Common areas deep-cleaned daily
  • Physical distancing

    • Extra space between tables
  • Protective equipment

    • Waitstaff wear masks
  • Screening

    • Sick staff prohibited in the workplace
    • Staff temperature check required

FAQs

Crown Room is rated 3.9 stars by 228 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 44 times today
Google Map for Crown Room

145 Louisiana Blvd NE, Albuquerque, NM 87108

Additional information

  • Cross street

    Central

  • Neighborhood

    Albuquerque

  • Hours of operation

    Dinner Thu–Sat 5:00 pm–9:45 pm

  • Cuisines

    Steakhouse, Seafood

  • Dining style

    Casual Elegant

  • Dress code

    Smart Casual

  • Parking details

    Free Valet parking along with a open public parking

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Executive chef

    Doug Toney

  • Additional

    Chef's Table, Cocktails, Full Bar, Non-Smoking, Wine

  • Phone number

    (505) 767-7166

  • Private party facilities

    Crown Room is an elegant dining experience tucked away in a quiet intimate setting inside The New Downs.

  • Private party contact

    Ryan Nackers: (855) 995-5227

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