Smugglers

Smugglers reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Mike

   Calgary4 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was excited to find out the salad bar was back but was disappointed that it is a lot different than it used to be. At least it still has the steak soup.
   

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2. P

   Pat

   Calgary1 review

   1.0

   Dined on April 22, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   The service was worse than I’ve ever seen it. They brought our meal with baked potatoes and left. I had to search the other side of restaurant to find someone to give us condiments. After ten minutes they came, had no butter etc. no apology, just we’re busy.
   

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3. S

   Stefanie

   Calgary7 reviews

   3.0

   Dined on April 21, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The prime rib was so-so and the salad bar is not the salad bar of old. It was a couple bowls of lettuce, one bowl of cabbage, a few toppings and soups. Not worth the add-on and certainly not worth the stand alone price.
   

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4. V

   Veronica

   Calgary1 review

   3.0

   Dined on April 21, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   Used to come here all the time don’t like this. The salad bar has changed. It’s not as many options now and when you’re a senior, you have to walk through the entire restaurant to get to it not a very good set up to coordinate the service was absolutely fantastic. There was a young kid maybe 17 yr -old server there he was just absolutely lovely. However, the two soups of the salad bar were cold And my chicken came out cold. We just expected a bit more only having a few people in the restaurant. Chicken and fish and chips 150$ with one drink it seemed over priced for what we actually got.
   

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5. K

   Katherine

   Calgary1 review

   3.0

   Dined on April 21, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   We were there for Easter Brunch. There was a huge selection which was great, however the food was average tasting for the price we paid. It was nice but we felt we did not get the value
   

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6. D

   Desiree VIP

   Calgary6 reviews

   3.0

   Dined on April 20, 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   Great brunch buffet, good selection, servers are good and attentive. Hostesses could use some work, extremely slow and poor mannered.
   

   SmugglersResponded 7 days ago

   Dear Desiree, Thank you very much for joining us over the Easter long weekend, I am pleased to hear that you enjoyed our buffet. Please accept my apologies for the delay in showing you to your table. Yours Sincerely, Jean-Michel Kind |Regards, Jean-Michel
   

   1 person found this helpful

7. s

   sonia

   Calgary3 reviews

   1.0

   Dined on April 20, 2025

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 5

   Good service but oh my!!!! Terrible food Literally everything was low quality & tasted awful!
   

   SmugglersResponded 7 days ago

   Dear Sonia, I am sorry to hear that you did not enjoy our Brunch, all our food is made in house from quality ingredients including all our cakes and pastries. Yours Sincerely, Jean-Michel
   

   1 person found this helpful

8. V

   Venes

   Montana8 reviews

   4.0

   Dined on April 20, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Arrived 5 minutes before reservation time and had to wait 15 minutes , along with few other tables at the door before seated. Food was overall good, especially the prime rib and roasted turkey but I find the selection was very limited. It mentioned seafood selection and there were only shrimp cocktails and smoked salmon. For hot food, if memory serves me right, there were only scrambled eggs, potatoes, bacon , sausages, egg Benedict, mini pancakes, roasted vegetables, lemon herb salmon , omelette station and carving station of prime rib and roasted turkey ( amazing prime rib and turkey). Desserts were nice too. Overall , service could be better and hopefully more food selection , especially hot food for special occasion buffet like this Easter brunch buffet which was $59/ person compared to their regular brunch buffet of $39/ person. Will probably go back to try regular buffet in future
   

   SmugglersResponded 7 days ago

   Dear Venes, Thank you very much for joining us this Easter, we are looking forward to welcoming you back for our regular brunch, every Saturday and Sunday from 10:00 AM until 2:00PM. Yours Sincerely, Jean-Michel
   

   1 person found this helpful

9. K

   Katherine

   Calgary4 reviews

   4.0

   Dined on April 20, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 2

   Tables were tightly crammed together for the Easter Brunch. Food was just ok. Not great for the price.
   

   SmugglersResponded 7 days ago

   Dear Katherine, Thank you very much for joining us for our Easter Brunch, it was indeed very popular. We are looking forward to welcoming you back for our weekly brunch on Saturdays and Sundays from 10:00 Am to 2:00 PM. Kind Regards, Jean-Michel
   

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10. J

    Jeanie VIP

    Calgary14 reviews

    1.0

    Dined on April 20, 2025

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 2

    The food and dining were fine but the service at the end was terrible and soured the entire experience. I was overcharged for the Easter buffet brunch and ended up having to wait 30 minutes for the appropriate refund. I am 6 month’s pregnant and we were left standing at the crowded front of the restaurant for 30 minutes waiting for the restaurant to figure out how to fix the transaction. The manager did not come to address us and there was limited communication on what was happening. I had to hunt down the service staff after 25 minutes to see what was going on. Thoroughly disappointed and will not be coming back.
    

    SmugglersResponded 7 days ago

    Dear Jeanie, Please accept my sincere apologies for the mistake on your bill and the delay in correcting it. Yours Sincerely, Jean-Michel
    

    1 person found this helpful