BJ's Restaurant & Brewhouse - Outlets at Orange

BJ's Restaurant & Brewhouse - Outlets at Orange reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. l

   landyn

   Orange County2 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a great time. We came with a reservation and when it became our turn we took our seats and had a delicious meal.
   

   BJ's Restaurant & Brewhouse - Outlets at OrangeResponded 4 days ago

   Thanks for the fantastic feedback, Landyn! We're thrilled to hear you had a great time and enjoyed your meal. We can’t wait to welcome you back for another delicious experience!
   

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2. S

   Susan VIP

   Los Angeles54 reviews

   4.0

   Dined on April 21, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great varied menu and some good specials. Our server was very attentive. The food always comes out amazingly fast, even at busy hours.
   

   BJ's Restaurant & Brewhouse - Outlets at OrangeResponded on April 22, 2025

   Thanks for the wonderful feedback, Susan! We're thrilled to hear you enjoyed our menu and experienced attentive service. We strive to keep our kitchen running smoothly, even during busy times. Your support means a lot to us!
   

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3. M

   Mark VIP

   San Diego5 reviews

   2.0

   Dined on April 20, 2025

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   Food was cold, had to wait 15 minutes post entree delivery for two of the entrees, felt like they forgot to bring out our food. You pay the premium to eat out and the food value the experience, was there. Best part of the meal? A BJs draft blonde beer! Waiter was great, brought everything and was on it. Was very attentive and I appreciate him. Honestly, have no plans to eat here again.
   

   BJ's Restaurant & Brewhouse - Outlets at OrangeResponded on April 22, 2025

   Hi Mark. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

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4. Y

   Yvonne

   Las Vegas2 reviews

   5.0

   Dined on April 19, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The overall experience was great. However the value, portion size and taste of my meal was not worth the price
   

   BJ's Restaurant & Brewhouse - Outlets at OrangeResponded on April 22, 2025

   Thanks for the fantastic rating, Yvonne! We're thrilled you enjoyed your overall experience. We appreciate your feedback on the meal value and portion size and will share your thoughts with our team to enhance our offerings. Your satisfaction is important to us!
   

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5. V

   Vanessa

   Orange County1 review

   3.0

   Dined on April 19, 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   Everything was great but it took the server 15 minutes to charge us the tab! He had our card in his hand and went off to 3 other tables and took their orders etc when he could’ve easily just charged our card and not have us waiting 15 minutes. Also unprofessional to have our card in his hands WHILE he visited 3 other tables. I had to follow him with my eyes at each table to make sure no one took a picture of our card. I shouldn’t even have to worry about that. Please respect each guests time and privacy of payment forms. Thank you.
   

   BJ's Restaurant & Brewhouse - Outlets at OrangeResponded on April 21, 2025

   Thank you for sharing your experience Vanessa. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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6. D

   Dennis

   Orange County9 reviews

   3.0

   Dined on April 5, 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   Out waitress was great and attentive. Food was so so. My burger was fine. The side ($3.99) of onion ring, (5) ea. not memorable. My wife had the French dip. Low quality meat. Not worth the price.
   

   BJ's Restaurant & Brewhouse - Outlets at OrangeResponded on April 5, 2025

   Sorry to hear you were disappointed with your meal, Dennis. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away.
   

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7. R

   Robert

   Orange County3 reviews

   1.0

   Dined on April 4, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   Went to Dinner with two other people there orders came very quick. Waited for 10-15 mins. No third dinner. After two attempts to get some one to respond they said it on its way. And came back 10 more mins and stated never got orders. And then stupidly asked do you still want it. Mo apology no sorry NOTHING. Finally it came and either it was rushed or just not good. Will never go again Shined me on like it wad nothing. Bad Service no accountbly!!!!
   

   BJ's Restaurant & Brewhouse - Outlets at OrangeResponded on April 7, 2025

   Thank you for sharing your experience Robert. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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8. N

   Nan

   Orange County1 review

   4.0

   Dined on April 3, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Busy night, but all was good. Loved the Special prices.
   

   BJ's Restaurant & Brewhouse - Outlets at OrangeResponded on April 4, 2025

   Thanks for the great feedback! We're glad you enjoyed the special prices, even on a busy night. We appreciate your support and hope to see you again soon!
   

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9. J

   Jeff VIP

   Los Angeles158 reviews

   5.0

   Dined on April 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Very good selection of food and beverages. Get very crowded reservations really help
   

   BJ's Restaurant & Brewhouse - Outlets at OrangeResponded on April 3, 2025

   Thanks for the fantastic review, Jeff! We’re thrilled you enjoyed our selection. It can get busy, so we appreciate your tip about reservations. We look forward to welcoming you back soon for another great experience!
   

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10. J

    Joanne

    Orange County1 review

    5.0

    Dined on March 15, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    Our server was AMAZING! The only downside was that although we had a reservation, we had to wait about 15 minutes. But we got an awesome booth and great server
    

    BJ's Restaurant & Brewhouse - Outlets at OrangeResponded on March 17, 2025

    Joanne, thanks for the fantastic review! We’re thrilled to hear you enjoyed your experience and that your server made a positive impact. We appreciate your patience regarding the wait time and are glad you loved the booth. Looking forward to welcoming you back soon!
    

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