BALEEN - Naples
The food and service was excellent. The wine selection on the other hand was sort of sad. First we asked for ZD Chardonnay and were told it was not cold so the server offered us Groth which was ok. Then for our second bottle we asked to have the ZD bottle put on ice. We were then told they couldn't find the ZD.
The red wine we asked for wasn't in stock so an alternate was selected.
You should have a wine list of real wines not a fake list that the servers have to cover up.
Also, my mussels were delicious but were served without a bowl for the shells.
I think more attention needs to be made to details when you are serving the food.
Otherwise, the ambiance was terrific. These comments are only made so that you can always have 5 stars.
We did not like their renovations inside at all. Very cold and contemporary compared to what it used to be.
I reserved a table like I do every time for our anniversary. Requested a 4 top so my husband and I could sit near each other as opposed to the deuce tables where you sit farther away to hear each other. We arrived early for our reservation and the young hostesses sat us at a deuce right next to a 4 top which was empty. I didn’t say anything because I’ve worked in marketing for The Capital Grille for 15 years and figured they had an actual 4 top coming for that table. Two minutes after we were seated, two women were seated at the table we requested.. obviously if it was for 3 or 4 people I wouldn’t have an issue.
The menu has changed. Everything seems to have egg and now you pay for bread and no lavish bread.
Very disappointing for our anniversary.
Jorge is an amazing waiter!!
Server was not attentive. We were next to kitchen and to room where there was a large party - very noisy. Food was excellent.
Yikes. This used to be one of our fave spaces and with its remodel promised to get better — but... salty food, slow service, long waits and they sat us at a table too big for our party so we couldn’t even pass the tune without shouting at one another.
Chose Baleen to celebrate my birthday and heard the location and seaside view were spectacular. From the moment we dropped off the car at the curb side valet through the entire meal we were very pleased with the experience. Our evening was cloudy and raining so we did not get the full sunset experience but the moodiness and sound of the rain still made for an excellent setting. Our server, Angelin was outstanding. He was very attentive and helpful with our choices and was a delight to speak with. Very professional and thorough. Our food choices were excellent - the menu provides many excellent choices and we look forward to going back and trying more items. We did have some confusion at the valet when leaving - they forgot us for a while and then when we reminded them they brought the wrong vehicle - same color and make but not ours - almost got a free upgrade😄. Would highly recommend this restaurant.
It was a bit above average. Service was good. Price was high and there are lots of other options in the area that maybe better choice
Tried to call the GM for the last 2 days to voice my concerns and no one will call me backb
Had a wonderful waiter, sorry I can’t remember his name but he was from Turkey. Risotto was fabulous. Pre dinner drink outside was wonderful.
We sat outside and enjoyed a wonderful evening. The food was amazing! The view was great. Only wish the food would come out a little slower.
Table on patio overlooking beach is the best part of this restaurant.
I’ve been coming for years and have been disappointed as of late with the refurbished and more casual decor and the corresponding lackadaisical food and service.
Not the BALEEN it used to be. I won’t be back.
Everything was perfect, table on the water, great food and excellent service.
The service was poor and the food worse. The waiter forgot part of our order. Views are great but it ends there.
It's been 3 years since we dined at Baleen and it was a pleasure to return. I would say that our lunch was the most enjoyable meal we have had in our two week stay. The food was delicious, the service excellent and the atmosphere very relaxing.
Lunch on veranda was perfect - delicious and great service. Fabulous cosmos and wonderful view!
Food was fabulous and our waitress was very good. I wish I had gotten her name!
I typically love Baleen but must have hit it on a bad day. I have never had a complaint with the dinner hour… This was lunch. Our waitress seemed very hassled and not very friendly. The side salads were extremely wilted and brown and we literally had to send them back. The sandwiches were perfectly fine. The atmosphere is beautiful!
The food is always wonderful at BALEEN!!! It is fresh and flavorful.
Staff& servers were very accommodating
Great Beach side fine dining. Our waiter was very attentive as was the rest of the staff. We had the Swordfish and Grouper specials and both were very fresh and flavorful. Not too $ considering the location. We had a great romantic dinner.
I booked my reservation months ago to be sure to be there at 7:00 for a 7:35 sunset. It was for a special occasion. We arrived on time and were told we couldn't be seated unless we wanted to sit indoors which defeated the reason we were there. Our names were added to the wait list and we were told where we could go outside to sit and have a drink while we waited. This was no help as all of the seats were taken. We went into the bar and ordered drinks. Four drinks cost $57.00!
We never got seated until close to eight o'clock.
On the plus side our waiter was great. The food was good. Wish we had just gone to the beach with a picnic.
If you can sit outside the sunset is amazing. The wines by the glass were of good quality. I thought the dinner was really good but the lunch was not as good. Service was a little slow.
A beautiful place to enjoy an amazing meal!
It was our first time there. Nice atmosphere, food was good at a fair price, our server was excellent. Thought wine was a bit pricey. Parking service a big plus.
Getting table upon arrival was chaotic. Finally got a table 40 minutes after reservation time. Needed to keep following up with hostess on table availability. There were many tables available on patio but took management too long to properly organize seating availability. I understand requested patio seating can not be guaranteed, but clearly there was table/seating management issues. Eventually we had a very nice dinner during a beautiful sunset view, very good food and waiter service.
I would recommend this for a one time visit. Setting is very nice overlooking the water but the food is very pricey and not that great. They even charge for bread! Total for two over $200. I won't go back but I can say I've been.
Food was very good.
We sat at a table that was squeezed into a spot. All 4 of us being tall, found it annoying having the wait staff and other diners need to squeeze behind our seats to get where they needed to be. Our reservation was made two months in advance so I was rather surprised st our placement. We have stayed at the hotel and dined here in the past and had not experienced this.
great evening... food and service excellent... ambiance the BEST
Lovely lunch on the beach at a beautiful location.
Wonderful lunch on a beautiful afternoon. We had the ceviche, the avocado turkey club, and the awesome bloody Mary’s with the bacon in them.
Service was excellent. I was a bit noisy but there were a lot of families. It is a bit pricey but no better view in Naples.
I ordered two separate bottles of wine from the menu....neither was available. Finally, they brought a bottle and couldn’t explain what it was. They seemed to be overwhelmed it this time!
Never a disappointment. Great lunch with friends at a beautiful spot.
It was wonderful! Food, service, everything! Not to be missed while dining in Naples!
The best experience ever! Beautiful and great food!
Mentioned when I booked the reservation that the occasion was a birthday (was my husband's birthday). Would liked to have been seated outside (which is why I booked this restaurant, along with never eating here before) , but out course there was no seating available when we got there (we had 8:00 reservations). The hostess said we could wait until an outside table was available but we were hungry at that point. We were seated inside but there was never a mention of Happy Birthday before or after the meal! Why even bother asking when you book the reservation if it is a special occasion, if nothing is said? The food was just average and so was the service. We are full time residents of Naples and have owned a business in this area over for over 20 years. There are so many wonderful restaurants in Naples we have been to, I really regret going to this restaurant.
The view and ambiance are a given but the food is as delicious and the service excellent!! Kerry Ann was our waitress and she made it just perfect!! Friendly, efficient and a real pleasure to interact with. O’Neil was also a unexpected pleasure to the impeccable service! Thank you all so very much!!
went in for breakfast and it was excellent, my daughter ordered off the menu and I had the buffett. Everything was perfect, the food, the service and especially the view.
We were disappointed since we did have reservations for an outside table at 7:45 and were told that it would be an hour before we were seated. The reason given was people were having desert and the hostess said that she herself takes 5 hours to have desert. The was unacceptable. We were seated inside which was not our preference. I suggest that overbooking should not happen or tell the prior customers that their time at the table is up since another seating is scheduled. Their wine glass selection was a surprise. We dined a week prior and had stemmed wine glasses. On the 6th our wine glasses were stemless. We did however request stemmed glasses. Wine should not be held on the glass but the stem to reduce heating of the wine.
Beautiful sunsets - great place to take friends and family from out of town for a memorable meal by the the beach. Reservations needs - very busy establishment.