Palace Arms at the Brown Palace

Over rated, food and service poor, price high! Unfavorable and would avoid. Another previous good place, now bad after Marriott purchased, owns and operates this hotel and its restaurants.

A SHADE OF ITS OLD SELF. I FELT THAT MY MAIN COURSE HAD BEEN SITTING AT LEAST 3 DAYS BEFORE WE ARRIVED AND IT WAS WARMED UP. IT WAS OLD AND TIRED.

A real gem in downtown Denver. History is in the very walls. Dress up, or you will feel odd surrounded by all of the Napoleonic wars memorabilia in the high ceilinged dining room. The service is first class and the food very good. Nice wine selections. The jazz band in the atrium was a bit loud coming through the door, but not enough to affect conversation.

We enjoyed celebrating our 50th wedding anniversary with dinner at the Palace Arms. Thanks for the lovely evening.

The relevance of this past "treasure" is missed on today's diner. The food was mediocre in its preparation and presentation. It is far too expensive, even for special occasions, to settle for mediocre. It is time for the memorobilia of this restaurant to be placed in a museum and for The Brown Palace to present a new fine dining venue in its place. The service was very good as always.

Such a disappointment. We expected an experience as elegant as The Brown Palace. The lobby is lovely and the restaurant follows suit : white table clothes, attentive staff, quiet atmosphere. The menu is limited and pricey - but acceptable. But the food was awful! Totally unimaginative, poorly prepared , tasteless and overdone. The pretensions - an amuse bouche that was laughable and a single rose for each lady presented at meal’s end - were silly after the really terrible meals served. Cannot recommend and am sad about that.

Most of the meals were either overcooked or relative small in size. Not great values for the price, and the cook needs to watch the foods more closely so that overcooking does not occur. The ambience was wonderful, since we had a private room. However, the band in the outside courtyard much too loud, and it would have been much too noisy if we had been in the middle of the restaurant. The service was excellent. So, overall, a very nice experience particularly because we had a private room.

Our waitresses was fantastic! She was thoughtful and even gave me a rose at the end of the meal. The food was over salted, the lobster bisque was a large chunk of lobster with a thick, salty bisque poured on top. The bottle of wine we purchased was warm and the creme brûlée’ we had for dessert had a shortcake base which we’d never seen before and my husband who has celiac couldn’t eat it (this is usually a “go-to” dessert for those with celiac” Again, our server was lovely, yet the food was a total disappointment.

Very nice atmosphere and ambiance and the customer service was excellent. Food was good and we had a great time at the Palace Arms.

Food was great. The Foie Gras was perfectly seared. Wonderful wine list. Our wait staff was not particularly engaging or helpful. Rather than seating us and handing us our menus, the hostess just dropped the menus onto our bread plate and walked away. The lobby of the hotel had a beautiful jazz ensemble preforming, but within the confines of the restaurant the sound of the band was drowned out by lazy elevator music being played over the speakers.

Everything we ordered they were out of including the wine. What we settled for was not that good and definitely not worth the price.

This is not the old palace arms. The wait staff, the food and the overall quality of professionalism is gone.
We can no longer recommend the Brown Palace, unfortunately.

The food was disappointing. It tasted like it was frozen and then heated. Very bland

My wife and I had such a lovely dinner at the Palace Arms Thank You very much

Last minute on a Saturday we were able to get a reservation at the time we wanted. It was convenient and the service was excellent. The food was very good and everyone went away satisfied. I will say that the ambiance wasn't our style but interesting and totally in keeping with the historic hotel

This was a disappointment. What used to be a fine dining experience is turned into a shell of its former grandeur. The menu is limited to just a few items, there was no seasoning on the bland fish, the bread was dry. We went there for our anniversary and wish we'd gone anyplace else. But what a gorgeous room. It's too bad that the experience doesn't live up to the beauty of the setting.

Our yearly anniversary dinner since being married at the Brown. It’s hard to believe, but every time we go there it gets better!!!

The food was disappointing. Service and ambiance was great, but the food was average at best and very expensive.

The soup was not up to par and was not offered to replace with something else

We had our anniversary dinner at the Palace Arms and it as fantastic!

The food was some of the worst food I have ever eaten. I expressed this to our server and his reply was, well, do you want the fish?

Only being able to order from prix fixe menus was a big disappointment. The food was significantly below average and the service was weak at best. This once classy high end venue needs to significantly up its game or close their doors. So sad to see this once great venue deteriorate so badly.

Limited menu selection. Waiter very loud, nearly shouting. Food was absolutely terrible. My last time dining here was.a number of years ago, and I couldn’t wait to get back for a wonderful evening. An astounding disappointment.

Excellent for a special occasion though be prepared for it being very expensive.

Better email them, hard to reach them by phone calls

Unbelievable... only menu choices were: 4,6 or 8 course meal. Went with 4 course. You know the size of an average Brownie... well these portions were smaller. The main entre was Colorado Beef on the menu. It consisted of 3 oz.. of beef steak (maybe) and 4 oz. of cow tongue. This was a special birthday dinner and nothing about this dinner was special all for $60. a head. Thinking of dinner at the Brown Palace, one if Denver's Five Star's.... go to McDonalds the food is better and better prepared.

Overall a good meal. Some dishes could have been prepared a bit better, but the service and decor were excellent.

The Palace Arms has been our family place to go, for years, for special occasions. How disappointed we were that the menu is now reduced to a fixed price selection. Gone were the wonderful choices; the raw oysters, caviar, table side prepared caesar salad, beef wellington, all of the many varied starters and entrees, not to mention desserts. Those wonderful elegant classics. What Happened??? Gone is the lovely dishware as well. The food was served on contemporary stoneware; so strange in that elegant setting!
No longer having the table moved out to sit in the booths, instead, we awkwardly maneuvered ourselves into the seats! (Our waiter WAS very good and was even able to bring some oysters from the Ships Tavern).
So sad to have that grand dining experience ruined!

Over priced, average food quality and presentation. Service was good, ambience old and beat up. Would not recommend for the cost

Excellent as always. Harrison, our waiter, was magnificent! Our favorite restaurant in Denver.

Ambiance was great and room was quiet...so nice for conversation. Food is very expensive, well presented, but every dish was cold. The sorbet was delightful. Dessert was flavorless but pretty to look at.

We had a wonderful anniversary dinner. The food was amazing and the wine was exceptionally paired. We will definitely return.

Still nearly perfect after all these years.

This was the weirdest experience at a “Fine Dining” restaurant. We often go out to lovely, more pricier restaurants. Don’t know if this is the usual, but The Palace Arms has a very limited menu, and each course was tasteless and bleh.... My main course was a beef dish, and somehow they managed to give me a rarer steak that was so tough it literally shook the table while trying to cut. It was also flavorless. I left the two little medallions, as I couldn’t even get through them. How do you pull off rare AND tough? :) The server seemed rather annoyed in general that he had to be there. My husband got a blackened cod (the only other option on the 4 course menu), and it was horrible! A limp-less slab of white fish on runny, milky, flavorless potatoes. No color, no veggies, no unique sauce, nothing. The last dessert course honestly tasted like banana pudding that my grandma use to make from a box. I don’t know if it was just an off night for staff all around, but it was a Friday, and it really should have been a hopping, delicious experience. We ended up ordering room service later to actually satisfy our appetite.

Overall Unique experience. Traditional course servings.

Had dinner with my husband on Valentine's Day at the Palace Arms. Enjoyed the fish course and the wine selection. The meat was really bad - we asked for medium rare and got something hard to chew. Debated sending our plates back but ended up filling ourselves with more of the really good wine pairing. Dessert was not enough to be the saving grace.

Just a rip off. Hardly any menu options, portions were tiny, and the restaurant looked old and tired. Even worse, it was super pricey. You can get so much more value from other nearby high end restaurants. At least the service was good.

Fixed price menu is very limited for the lowest priced version...just two choices for entree. I requested an entree selection from the more expensive menu (duck) which they said I could have for an up-charge although they didn’t say how much. The duck choice was tough, salty and almost un edible. I ate very little.

I asked at the end of the meal to forgive the up-charge due to the very unsatisfactory duck which they did. I should have sent it back immediately for something else due to the poor quality.

Sever and service was good.

At the conclusion of dinner the waiter handed me a rose. Nice touch!

value of food is fair.
the initial offer of very small pork pate with fruit glee -why bother? the evening slipped from there.
the menu offered was fixed. beet salad with mix of lettuce and grapes - was not complementary fusion of flavor, under seasoned winter soup with side of cold garnish (i would prefer all items on the plate to be ready to eat and not have to peal the cold squash), entree less than fair as the Colorado beef came out the under side of rare and gristled. Skip the chocolate mint desert.

staffing: the is service was pleasant and tried to recover and busboys hovered to much - however there was not more than 3 occupied tables to stay busy. I long for old days of Palace Arm and long for the day when fine dining is fine.