ELWAY'S Downtown

ELWAY'S Downtown reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. N

   Nancy VIP

   New York City60 reviews

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   Decided to grab an early dinner before heading to show . Disappointing. Calamari was a bit chewy. My husbands filet was good however I ordered salmon (medium) which came out raw. Sent back and returned quickly with same. Ate half and gave up. The waiter offered to buy us dessert as he saw it was raw but we didn’t have time. No accommodation on our check . Won’t return.
   

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2. R

   Robert VIP

   Las Vegas20 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was great. Leslie our server was fantastic. First time eating there. Will return.
   

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3. A

   Anthony

   Denver1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding in every way. Pricey, but worth it . Great service, great food.
   

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4. P

   Paul

   Chicago1 review

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Came for dinner. We had a great waiter. The Steak (New York Strip) was prepared correctly to order (Medium) but was way, way overcooked on the edge/top/outside, it was hard and chunky. Broke,in pieces. Road House prepares better for half the price. The Artichoke was wonderful, perfectly prepared. The loaded side potato was huge and well dressed. But the savior was the ding dong desert. So perfect, flavors, fruit, chocolate, filling. just a WOW, and at $12 a steal. I would come back for the desert anytime. Friend had the Short Ribs, and just melted apart. Said it was delicious. I would recommend some of the other menu items, but skip the steak. Heard from other customers the same thing. The staff was very attentive, good service. The restaurant was a bit loud. The walls are not designed to absorb sound and are basically bare cement, so as the restaurant got busier, harder to talk and hear. Basically, come for the desert at night.
   

   ELWAY'S DowntownResponded 2 days ago

   Thank you for your detailed review Paul! We are so happy you had a great experience and will be sharing the feedback regarding the overcooked steak with our chef!
   

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5. L

   Linda

   Denver7 reviews

   5.0

   Dined on May 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great experience while celebrating our wedding anniversery.
   

   ELWAY'S DowntownResponded 2 days ago

   Thanks for the review, Linda! We're thrilled to hear that you chose ELWAY'S Downtown to celebrate your wedding anniversary and that we were able to contribute to such a special occasion. We're glad that you enjoyed the food and service. We strive to provide the best value and we're always looking for ways to improve. We look forward to serving you again soon!
   

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6. D

   Darron

   Denver4 reviews

   5.0

   Dined on May 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dave, our waiter, was spot on. Made all the difference.
   

   ELWAY'S DowntownResponded on May 17, 2025

   Hello Darron, Thank you for taking the time to leave us such a fantastic review. We are thrilled to hear that you found our service to be spot on and made all the difference. It's always our goal to provide an exceptional dining experience, and we're glad we hit the mark for you. We look forward to welcoming you back to ELWAY'S Downtown soon. Best regards, ELWAY'S Downtown Management Team
   

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7. M

   Michael VIP

   Denver20 reviews

   5.0

   Dined on May 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The fish sandwich was amazing. It was also a real value considering restaurant prices these days. Of course, we had to order the truffle fries - the best ever. I also have to note the incredibly kind and profressional staff. We are planning to go back very soon.
   

   ELWAY'S DowntownResponded on May 17, 2025

   Hello Michael, We're overjoyed to hear that you had such a fantastic dining experience at ELWAY'S Downtown! It's great to know that our fish sandwich and truffle fries hit the spot, and that you found our staff to be kind and attentive. We strive to provide excellent food and service, and your feedback reaffirms the hard work we put in every day. We're looking forward to welcoming you back soon. Thank you for your kind words and high ratings! Best, The Management Team
   

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8. Z

   Zared VIP

   Chicago2 reviews

   4.0

   Dined on May 14, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   My Grandpa’s steak was a little under cooked but they took it off the bill and we really appreciated the excellent service
   

   ELWAY'S DowntownResponded on May 17, 2025

   Thanks for the feedback, Zared! We're glad to hear that you appreciated our service and that your Grandpa's steak was not overcooked. We always aim to deliver the best dining experience to our guests. Your feedback is invaluable and we're grateful for it. We look forward to serving you again soon at ELWAY'S Downtown.
   

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9. J

   Justin VIP

   Denver2 reviews

   2.0

   Dined on May 14, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   During our visit, we waited almost 15 minutes before we even got water, and a total of 45 minutes before our drinks came. Our dinner experience took over 2 hours, and not because we were texting to take our time.
   

   ELWAY'S DowntownResponded on May 17, 2025

   Thanks for the feedback, Justin. We're sorry to hear about your recent experience at ELWAY'S Downtown. It's certainly not the standard we aim for. We understand how frustrating it can be to wait for service, especially when you're looking forward to a meal. We apologize for the delay and the experience that followed. We're taking your feedback seriously and will work on improving our service speed. We hope to serve you better in the future.
   

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10. J

    Jeff VIP

    Las Vegas2 reviews

    3.0

    Dined on May 13, 2025

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4

    Steaks not cooked to temp ordered was biggest disappointment
    

    ELWAY'S DowntownResponded on May 17, 2025

    Hi Jeff, We're sorry to hear that your experience at ELWAY'S Downtown didn't meet your expectations. We take your feedback on the steak order very seriously and we apologize for any disappointment. We're glad to hear that you appreciated our service, but we understand that we fell short in terms of food quality. We appreciate your honest review and will use it to improve. Thank you for your feedback. Best Regards, The Management Team
    

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