Chops City Grill - Naples, FL

4.7
2563 Reviews
$31 to $50
Steakhouse
Winner of Best Steak House in Southwest Florida - GulfShore Life 2020

After 22 years newly remodeled and with a dynamic new menu and wine list, Chops is proud to present the best in dry-aged, Prime, American, certified Japanese and Australian wagyu steaks ... for less!

With over 100 whiskey selections, along with a 350 bottle wine list, creative craft cocktails and non-alcoholic selections, Chops pays homage to the great American steak house ...

Support Chops City Grill - Naples, FL during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
What 2563 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.6
service
4.6
ambience
4.2
value
Noise · Moderate
91% of people would recommend it to a friend
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Shopper
Naples
24 reviews
Dined a day ago
Overall4food3service4ambience5

Chops WAS my favorite place in the entire area for filets. Not the case anymore!! I ordered filet medium rare from the early bird menu & was very disappointed. It was not even close to the taste & texture of your many wonderful filets I ordered in the past. Maybe because it was on the early bird menu?? I can’t imagine ever eating here again. Too bad, I am going to miss the “Old” Chops.

Chops City Grill - Naples, FL
Responded 4 hours ago

Shopper, thank you kindly for the review and the details of your experience. I’m sad to learn that we did not meet your expectations. I assure you our purveyors have been the same in quality and consistency since our beginning. The filets cut daily are from the same loins we import for every menu. The team works so hard to be your favorite spot for a 5 star experience. Please feel free to allow me to contact you in regards to your visit. Until then, we remain incredibly thankful!

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OT
OpenTable Diner
Naples
1 review
Dined 4 days ago
Overall5food5service5ambience5

Excellent food and service, as always! Never disappointed here. It is our go-to for celebrations.

CF
vipCowboyFoodCritic
New York Area
12 reviews
Dined 5 days ago
Overall4food4service5ambience5

Have to have the creme brûlée corn

Chops City Grill - Naples, FL
Responded 4 hours ago

CowboyFoodCritic, creme brûlée corn is my mother’s personal favorite! Perfect combination of savory and sweet, excellent choice! Thank you so much for the outstanding review! We hope to see you soon!

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OT
vipOpenTable Diner
Naples
1 review
Dined 6 days ago
Overall5food5service5ambience5

Amazing dinner! Had the Australian waygu strip steak, best steak I’ve ever had, cooked perfectly medium rare and loved the bernaise and truffle sauces. Zach was our server and he was wonderful!

a
vipangelam
Charleston
10 reviews
Dined on July 24, 2021
Overall2food3service1ambience3

Julie our server was sweet but extremely slow. We waited 20 minutes just for drinks. My crab legs were literally missing the crab! My soup came with chives when I specifically said no chives. We did get free dessert and the crab and soup they fixed. I’ve never had a correct meal not a TIMELY experience in the 4 times I have dined here.

Chops City Grill - Naples, FL
Responded 2 days ago

angelam, thank you for the feedback and the time you took out to leave us a review. Julie is an incredible server and present to a busy Saturday night with a bar that turns out an unprecedented amount of hand-crafted cocktails. All the crab legs you ordered are weighed to the tenth of an ounce, how a meatless leg made it to you is troubling. I do apologize for the error with the soup and would love a chance to personally make sure you have the true Chops dining experience if I could reach out.

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BM
vipBobM
Naples
2 reviews
Dined on July 24, 2021
Overall5food4service5ambience4

Zach did a great job!!

Chops City Grill - Naples, FL
Responded 6 days ago

BobM, thank you very much for the 5 star review! Zach is an exceptional member of the team and is top notch when it comes to world class service, I will make sure to pass along the kind words!

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C
Cami
Naples
6 reviews
Dined on July 24, 2021
Overall2food2service5ambience5

Bar tenter was great Waiter very good my steak was not good taste like per frozen however the oysters were excellent My husband was getting hit with condensation from over head. Vent we tried to move over we a little but didn’t help. Value terrible way over price We have had better meals at Flemmimgs and Capital Grill

Chops City Grill - Naples, FL
Responded 6 days ago

Cami, thank you kindly for your feedback and the time it took for you to leave this review! To insinuate that a single piece of beef in our restaurant is frozen, or not hand-cut preciously by our Chef daily is just not true; misleading comments can lead to recklessly damaging our hard earned reputation. We only hope next time you have any issues you alert any member of Chops staff, because all these issues you mentioned were easily fixable. Take care!

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R
Rebecca
Naples
1 review
Dined on July 24, 2021
Overall1food1service2ambience2

Having enjoyed eating at Chops for years we were disappointed. The prices are astounding The food was mediocre at best. Sad to see the changes for the worse.

Chops City Grill - Naples, FL
Responded 6 days ago

Rebecca, we appreciate your feedback and the years you chose Chops as your dining destination. The prices of our quality imports are in direct correlation with production cost increases since the global pandemic. The only changes over the years have been improvements in plating, ambiance, and training. We hope you can see the value in our hard work.

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RH
vipRobertH
New York Area
19 reviews
Dined on July 24, 2021
Overall5food5service5ambience5

Excellent experience

Chops City Grill - Naples, FL
Responded 6 days ago

RobertH, thank you for the 5 star review! We hope to see more of guests like yourself dining at Chops! If you would be so kind to tell a few family or friends about your excellent experience so they may partake in the genuine hospitality and incredible memories our team strives to deliver every service. Thank you again RobertH, cheers!

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SN
SlickNick
Naples
1 review
Dined on July 24, 2021
Overall5food5service5ambience4

Birthday dinner

Chops City Grill - Naples, FL
Responded 6 days ago

SlickNick, Thank you kindly for your glowing review and choosing Chops as your celebration destination! We hope to be apart of your future celebrations and special gatherings, until then, cheers!

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SJ
SusanJ
Naples
1 review
Dined on July 24, 2021
Overall5food5service5ambience5

My husband & I celebrated my birthday at the bar for dinner. Carly, our bartender was simply the best. She gave us her attention, recommendations & was super friendly. She took amazing care of us & without a doubt had a positive impact on our dining experience. Carly did the same for all of her guests. She was happy, knowledgeable & welcoming. A 10 out of 10.
Did I mention I’ve been a bartender in Naples for the past 30 years? I pride myself on my communication skills & efficiency behind the bar. I have a plethora of regular guests who have followed me throughout the many years of my career. I know a good bartender when I see it. This girls a keeper.
I always order the same dish, the grouper & hot rock shrimp over a mushroom risotto. Every bite was a slice of heaven. My husband enjoyed the Chicago cut ribeye. He shared a bite & it was also delicious.
Thank you Carly & the entire staff of Chops for making yet another memorable dining experience for my husband & I. We will return soon.

Chops City Grill - Naples, FL
Responded 6 days ago

SusanJ, thank you so much for the 5 star review and the glowing compliments about Carly! Her and I took the time to read and appreciate the wonderful words you had for her and the menu we offer! From the entire Chops family: thank you and we hope to see you very soon!

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PJ
PJSV
Naples
6 reviews
Dined on July 23, 2021
Overall5food5service5ambience5

Went to Chops to celebrate our 30th wedding anniversary. It was a restaurant we used to frequent, but haven’t been to in a while (mainly because we moved to the other side of town and don’t go downtown much). In any case we thought it would be fun to have our anniversary dinner there.
We were seated at a beautiful booth on the side and our waiter was wonderful. I have a serious allergy to milk and he was very accommodating making sure my dishes were dairy free. The food was delicious and we had a most enjoyable experience.
Thank you for taking such care with us and helping to ensure an enjoyable evening.

Chops City Grill - Naples, FL
Responded 6 days ago

PJSV, we thank you immensely for you review and the detailed explanation of why your experience was so great! Thank you for celebrating your special day with us. We take all food allergies and sensitivities very seriously, just as serious as the Chef does in creating his compositions for all to enjoy! We hope to see you soon!

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DA
vipDAVID
Naples
256 reviews
Dined on July 23, 2021
Overall5food5service5ambience5

Best steak house in Naples. Great selections at the best prices.

Chops City Grill - Naples, FL
Responded 6 days ago

David, thank you again for the outstanding review and the kind words for me and my staff! It is always a pleasure to see you dining with us, smiling, and enjoying Chops! You are truly a cherished and loyal guest!

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JM
JackM
Savannah
1 review
Dined on July 20, 2021
Overall5food5service5ambience5

had been to this facility before and that was the reason for returning.
Food was excellent, waiter was terrific and very helpful.
will be back

Chops City Grill - Naples, FL
Responded on July 23, 2021

Thanks for the awesome review, JackM! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

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OT
OpenTable Diner
San Francisco
4 reviews
Dined on July 20, 2021
Overall5food5service5ambience5

Paulina is amazing.as is the entire staff. Bar team is awesome as always! 5 stars across the board!

Chops City Grill - Naples, FL
Responded on July 23, 2021

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us — and we agree, Paulina is truly a gem to have on our team! We count ourselves lucky for guests like you. We hope to see you dining with us again soon!

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OT
OpenTable Diner
New York Area
1 review
Dined on July 19, 2021
Overall5food5service5ambience5

Everything was wonderful from the food to the ambiance and our server did a tremendous job!

Chops City Grill - Naples, FL
Responded on July 23, 2021

Thank you for the 5 star review and the kind words! We work hard every day to gain the confidence of our guests in treating them to an amazing dining experience they so desire in Naples!

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CD
CliffD
1 review
Dined on July 17, 2021
Overall2food3service2ambience3

Absurdly OVERPRICED for average food and service. The steaks start at about $70. Mine was overcooked so I had to send it back. the 2nd was undercooked. Of course the "rush" they'd put on it was about 20 min so it was awkward at best. At $70 plus for steaks they should be able to figure out Medium rare although my guests was fine as it should have been for a $145 porterhouse. They have no busboys and 1 waiter per section, so long waits for anything and clearing. The wedge salad was soggy. No attempts at smoothing things out the way Capital Grill(which is a bargain compared to this place) and even Outback is more fine tuned. Chops used to advertise" unlike the big places we don't charge for a baked potato"...no longer the case. Peter Luger, Ruth Chris or any other such place is also a bargain compared to Chops. Now I remember why I stopped going years ago. EVERY customer is paying for the new decor. For top dollar one expects top food and service. Neither was apparent. I guess they feel the RIPOFF is commensurate with the real estate market which is on based supply and demand. There are plenty of other steak houses here however and while I love supporting a local over National chains, that only goes so far. Really deploreable!

Chops City Grill - Naples, FL
Responded on July 18, 2021

CliffD, firstly, we are the ONLY venue in Naples that offers certified Wagyu starting at $36. I personally took care of your new steak and it was not 20 min. We had 2 bussers and yes, 1 waiter per section as every other restaurant in the nation operates. The salad was never mentioned as I went back to your table 4 or more times. Unfortunately, the only ripoff is the truth and credibility in this review you left.. I only hope you don't grossly slander your future destinations. All the best!

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SG
vipShuGirl6
Toronto
13 reviews
Dined on July 17, 2021
Overall5food5service5ambience5

Always a phenomenal dining experience !!
Steaks and their famous corn is unlike anything you have ever experienced!!

Chops City Grill - Naples, FL
Responded on July 20, 2021

Thank you very much.

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ZT
vipZzzTheDay
Philadelphia
72 reviews
Dined on July 14, 2021
Overall5food5service4ambience5

Amazing beef. So tender. Wonderful mushroom side. Tad expensive.

Chops City Grill - Naples, FL
Responded on July 18, 2021

ZzzTheDay, thank you for your 5 star review and your glowing comments! We import our beef from only the most serious purveyors: Miyazaki, Japan & Snake River to name a few. These places offer homage to the worlds finest beef and Chops City Grill offers it at the most affordable price in Southwest Florida. We hope to see you dining with us again soon and until then be well! Cheers!

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OT
vipOpenTable Diner
Dallas
1 review
Dined on July 14, 2021
Overall5food4service5ambience5

A little pricy but excellent all around.

Chops City Grill - Naples, FL
Responded on July 18, 2021

Thank you kindly for your 5 star review and the time it took to post it! Did you know Chops City Grill offers an Early Menu from 5:30-6:00 every day in our dining room! This menu offers two amazing courses AND a quartino of select wine for only $39 per person*. This menu comes with options to upgrade food and beverage at a discount as well; our owner tries to offer something for everyone, so we hope to see you back soon! Thank you!

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M
vipMuzzy
Naples
109 reviews
Dined on July 14, 2021
Overall5food5service5ambience5

As soon as we walked in, we received a warm greeting from Logan. We were lucky to have Erica as our fabulous server. The food and was amazing, can’t wait to return!!!

Chops City Grill - Naples, FL
Responded on July 18, 2021

Muzzy, it is our sincere pleasure to provide the 5 star dining experience you describe! We thank you for the review! I will make sure to pass along the kind words to Erica, my teams passion is fueled by all the different feedback we receive. We can't wait to have you back dining at Chops City Grill in Naples soon!

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B
vipBrad
Louisville
14 reviews
Dined on July 13, 2021
Overall5food5service5ambience5

Steak was great but the clam chowder was amazing.

Chops City Grill - Naples, FL
Responded on July 16, 2021

Brad, thank you immensely for your 5 star review and the time you took to leave the kind words! It is a labor of love to create our "Best-Ever Clam Chowder" but one that Chef does daily every morning for you to enjoy! The team hopes to see you soon eating US Prime beef and Imported Wagyu but of course not before warming up to a bowl of our famous Chowder, again we thank you!

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CS
vipClaytonS
Minneapolis
31 reviews
Dined on July 11, 2021
Overall5food5service5ambience4

Great food and the best service again!!
Three times in a row.
Thank you for trying to put out the cushions for outdoor dining. The rain won but we appreciate the extra effort.

Chops City Grill - Naples, FL
Responded on July 14, 2021

ClaytonS, we sincerely and humbly appreciate your review! We are proud to learn that we have delivered an amazing experience not once or twice but three times in a row! We strive for consistency in all things. I remember setting up that table for you and it was our pleasure to do so, but the weather in FL has a mind of its own but at least we can say we tried! We hope to see you soon and thank you again!

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CC
vipClaudiaC
New York Area
6 reviews
Dined on July 11, 2021
Overall4food4service4ambience4

I had noted a birthday special occasion when I made the reservation. There was no mention of it. What is the purpose of asking if it isn’t going to be recognized?

Chops City Grill - Naples, FL
Responded on July 14, 2021

ClaudiaC, thank you for the 4 star review! It is unfortunate to learn that we missed celebrating your special day; however, after reviewing your reservation, it was never noted or tagged that you were celebrating a birthday. Unless it is clearly noted we do not know. We hope you continue to choose Chops as your destination to celebrate good times with friends and family!

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s
vipsparkles
Naples
35 reviews
Dined on July 11, 2021
Overall5food5service5ambience5

Early bird!

Chops City Grill - Naples, FL
Responded on July 14, 2021

sparkles, we sincerely thank you for your 5 star review and by your comments I can see you took advantage of our amazing Early Menu! We are proud to offer an value-packed menu that still highlights the best menu in Naples! We hope to see you joining us for dinner soon!

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M
vipMike
Miami
20 reviews
Dined on July 10, 2021
Overall5food5service5ambience4

Food and service both were outstanding! Tableside and bar service were both outstanding! Loved it!

Chops City Grill - Naples, FL
Responded on July 14, 2021

Mike, Thank you kindly for the 5 star review! We are happy to learn that your dining experience met or exceeded your expectations! It shows us that the passion that fuels us is reaching our guests in a positive way, for this we thank you!

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FM
vipFatMarathoner1
Columbus
8 reviews
Dined on July 9, 2021
Overall3food2service4ambience4

The steaks were ordered as “medium” but came out burned and a little over-cooked.

This restaurant is absolutely disappointing especially given the prices.

Chops City Grill - Naples, FL
Responded on July 11, 2021

FatMarathoner1, thank you for taking the time to leave us your feedback, it is unfortunate to learn of your experience with us. Our steaks are charbroiled at 1500 degrees F to lock in the juiciness of the beef while cooking the steak at every angle which causes a deepening of the color of the cut while keep the entire steak moist. Feel free to start a dialogue with me, Logan, the General Manager or email info@chopscitygrill so that I may kindly gain more insight into your experience.

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SP
vipSteveP
Naples
8 reviews
Dined on July 9, 2021
Overall5food5service5ambience5

Excellent food and service

Chops City Grill - Naples, FL
Responded on July 18, 2021

SteveP, thank you for the 5 star review and the kind words!

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M
Matthew
3 reviews