Chops City Grill - Naples, FL

4.7
2611 Reviews
$31 to $50
Steakhouse
Winner of Best Steak House in Southwest Florida - GulfShore Life 2020

After 22 years newly remodeled and with a dynamic new menu and wine list, Chops is proud to present the best in dry-aged, Prime, American, certified Japanese and Australian wagyu steaks ... for less!

With over 100 whiskey selections, along with a 350 bottle wine list, creative craft cocktails and non-alcoholic selections, Chops pays homage to the great American steak house ...

Support Chops City Grill - Naples, FL during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
What 2611 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.7
service
4.7
ambience
4.3
value
Noise · Moderate
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
J
Jettsett2005
Houston
16 reviews
Dined 19 hours ago
Overall5food5service5ambience5

Wait staff was awesome and food was exceptional!! Will come back!

K
vipKingderb
Tahoe
140 reviews
Dined 7 days ago
Overall5food5service5ambience5

Service, food, and ambience all fantastic!!!

Chops City Grill - Naples, FL
Responded 2 days ago

Thank you for the excellent 5 star review! We look forward to serving you again soon!

Report
l
luciap
New York Area
1 review
Dined on September 18, 2021
Overall5food5service5ambience5

Amazing food

Chops City Grill - Naples, FL
Responded 7 days ago

Thank you for the excellent 5 star review!

Report
JB
JackieB
New York Area
3 reviews
Dined on September 18, 2021
Overall3food5service2ambience5

The ambience fantastic. The food was delicious. The service began as attentive and pleasant but as soon as dinner was over, when normally you are asked if you want to see a dessert menu, we were just abruptly handed our bill as the waiter looked on for us to pay right then and there. Not sure they needed the table for another party but it was rude and very unexpected.

Chops City Grill - Naples, FL
Responded 7 days ago

Thank you for the review. We are so sorry that you meal ended on a bad note. This is not the way we do business even if we do need a table. We will address this with the staff and appreciate you bringing this to our attention. We hope you come back and I assure you we will show you a 5 star experience!

Report
BR
BettyR
Chicago
8 reviews
Dined on September 18, 2021
Overall5food5service5ambience5

What an awesome experience. Our waiter Peter was fabulous, knowledgeable attentive. The food was oh so good the steak was done just right and melted in your mouth. And don’t get me started on the fries with truffle sauce 😋we had a Sunday for dessert.

Chops City Grill - Naples, FL
Responded 7 days ago

Thank you for the glowing review! We are happy that you had a great experience with us and look forward to serving you again soon!

Report
FD
vipFineDiner
Naples
7 reviews
Dined on September 16, 2021
Overall5food5service5ambience5

We began the meal with the heirloom tomatoes and Tuna appetizers and both were exceptional. We shared a delicious Tomahawk steak and the Seabass dinner. Chops never fails to provide an excellent meal with a great atmosphere. Shout out to Daniel Orangio for taking such good care of us and recommending the best dishes to accommodate our tastes.

Chops City Grill - Naples, FL
Responded 7 days ago

Thank you for the glowing review! We are so glad that you enjoyed your Chops experience. We hope to see you again soon!

Report
G
vipGreat
Naples
18 reviews
Dined on September 16, 2021
Overall5food5service5ambience5

We hadn't been to Chops since the remodel so we were looking forward to it. We had the early dine special and we were pleasantly surprised. The food was great, our server Erica was very pleasant and attentive. Definitely going back.

Chops City Grill - Naples, FL
Responded 7 days ago

Thank you for the great review. We are so glad that you enjoyed your early dining and look forward to serving you again!

Report
b
vipbceats
Naples
20 reviews
Dined on September 14, 2021
Overall5food5service5ambience5

Great birthday dinner at Chops City Grill! Interesting and well-executed menu. We enjoyed the very fresh & tasty oysters, the beautiful heirloom tomato salad, scrumptious Wagyu beef entrees, a side of melt-in-your-mouth risotto and a delightful dessert. Service was impeccable, thanks to Peter and Daniel. Amazing wine list, too. We’ll done, all!

Chops City Grill - Naples, FL
Responded 7 days ago

Thank you for the wonderful review! We are so happy that we were able to make your birthday memorable. We are looking forward to serving you again soon!

Report
R
vipReviewfrom312
Chicago
9 reviews
Dined on September 12, 2021
Overall5food5service5ambience5

Wonderful server (Hayden) and staff. Looking forward to regular visits!

Chops City Grill - Naples, FL
Responded 7 days ago

Thank you so much for the kind review! We are so happy you enjoyed your visit and look forward to serving you soon!

Report
j
jrzgirl
Miami
10 reviews
Dined on September 11, 2021
Overall5food5service5ambience5

You can't go wrong with anything you order. Food is delicious and well worth it. Great for date night, anniversary or even just having dinner with friends and family. We had the porterhouse and it was cooked to perfection and amazing. The clay chowder is the best you will ever have. You just can't go wrong.

Chops City Grill - Naples, FL
Responded on September 12, 2021

Thank you for all of the kind words. We are so glad that you enjoyed your dining experience with us and we look forward to serving you again soon!

Report
OT
OpenTable Diner
Seattle
3 reviews
Dined on September 11, 2021
Overall5food5service5ambience5

Wonderful, classy, amazing food and service

Chops City Grill - Naples, FL
Responded 7 days ago

Thank you for the excellent 5 star review!

Report
S
vipSolid
Naples
9 reviews
Dined on September 10, 2021
Overall5food5service5ambience5

Always dependable and enjoyable!

Chops City Grill - Naples, FL
Responded 2 days ago

We appreciate the wonderful review. We are so glad we can be a consistently great place for you to go. We are looking forward to giving you another 5 star experience!

Report
j
johnd
Naples
3 reviews
Dined on September 8, 2021
Overall3food3service4ambience5

The experience was just ordinary. It’s pricey. They if it was a special occasion but did nothing about it. It was our anniversary. Ocean Prime and Truluck are better.

Chops City Grill - Naples, FL
Responded on September 12, 2021

Thank you for your review. We wish that you had a better experience for your anniversary. What, may I ask was lacking? We always strive to be better!

Report
M
Mich
New York Area
52 reviews
Dined on September 7, 2021
Overall5food5service5ambience5

The best restaurant in Naples. Service, atmosphere, food! The steaks are cooked to perfection and the corn creme brûlée is a must. Best experience every time!

Chops City Grill - Naples, FL
Responded on September 12, 2021

Thank you for the kind words. We are so glad that you enjoy our restaurant and we look forward to serving you again soon!

Report
k
vipkimf
New England
11 reviews
Dined on September 7, 2021
Overall5food5service5ambience5

We had the best time, your two bartenders on Tuesday night are awesome!! Great dinner!!

Chops City Grill - Naples, FL
Responded on September 12, 2021

Thank you so much for the review. We pride ourselves on our restaurant as well as bar staff and we are so happy that you are enthusiastic about them as well. We look forward to serving you at the bar and tables soon!

Report
G
vipGrrr523
Naples
113 reviews
Dined on September 5, 2021
Overall4food4service5ambience5

Tritip wagyu ordered by one of our party was tough and gristle. She sent it back and another entree was substituted. Otherwise all our meals were very good. Our server Hayden, was excellent.

Chops City Grill - Naples, FL
Responded on September 12, 2021

Thank you for the nice review. We strive to make all items perfect but we are glad we could substitute something more to your liking. We hope to have the opportunity to serve you again soon.

Report
EC
EdwinC
1 review
Dined on September 4, 2021
Overall1food1service1ambience5

I don't normally write reviews, but I really felt I needed to with this evening. My husband made reservations for 7:15. We arrived at the restaurant and we were told by the manager that they were busy and he just double sat a server and he didn't want to Triple seat them. So we were going to have to wait. We were not seated until 7:45. It was not needed for us to know information on how the restaurant was being ran. It is their job just to make things smooth and appear to us as everything is going wonderful. That was not the case. When we finally sat down at our table it was our first time at Chops as we just moved here. Our server did not greet us in a way that fine dining restaurants are normally greeted by their servers. She seemed very busy. She was basically there just to take our order. She never did a once over about the men. I asked about wine and she was not knowledgeable. She told me they must have changed the menu on her. We ordered bar drinks. Those took 15 minutes. We ordered appetizers and ate them. We ordered the chop wedge salad and the tomato and onion salad. We ate those while we were looking over our dinner courses. She constantly kept coming by asking if we were ready. But never to give Insight regarding the menu. I ordered the cowboy ribeye bone-in and my husband ordered the wagyu beef Delmonico. We ordered two sides, the creamed spinach and the augratin potatoes. When the steaks came out we both ordered them medium-rare. My steak was absolutely not medium rare. And then which the server disputed it with me as did the manager on duty. The server told me she was not allowed to tell me what the chef thought. The managertold me that I was wrong and my steak was prepared medium rare. The steak was completely gray and brown with pink towards the center in about a half dollar amount of raw steak. Jonathan was very unprofessional as a manager. I will not be back nor recommend the restaurant.

OT
vipOpenTable Diner
Philadelphia
4 reviews
Dined on September 4, 2021
Overall1food1service1ambience2

This place is almost a joke. If you want to charge the most money for your steak in town that’s totally fine but then you would expect it to stack up against the other steaks in town. The appetizers were good but anyone who eats steaks knows you NEVER overcook a man’s steak. Then to have the audacity to ask if we wanted it boxed up...I am embarrassed for whoever is running that place I don’t understand how they’re still in business. The meat was about as dry as the leather that bound their wine list together. No apology, nothing. I’m not a Karen/suzanna and I don’t generally care nor do I expect anyone to go above and beyond for me, but to be the most expensive place in town and simply not care about the experience you provide your patrons is beyond me. Having read other reviews I cannot for the life of me understand how it is management and the cooking staff have not been replaced, there are so many reviews for the same issues over and over again. Disgusting. You couldn’t pay me to return here and it was honestly the first time in my life I walked out of a restaurant and told the people I held the door for on the way out not to bother. Worst restaurant experience I’ve had in a very long time. The only reason we came is because trulucks is under renovation but I can definitely see why more people don’t come and we most certainly will not be back.

DA
vipDAVID
Naples
265 reviews
Dined on September 4, 2021
Overall5food5service5ambience5

Chops continues to be the best steakhouse in SW Florida. Great selections and service.

Chops City Grill - Naples, FL
Responded on September 12, 2021

Thank you for the great 5 star review! We are so glad you continue to enjoy our restaurant. Looking forward to our next chance to serve you!

Report
s
stephen
New York Area
3 reviews
Dined on September 4, 2021
Overall5food5service4ambience5

Waiter Matt was terrific and very accommodating to individual preferences. Food (apps) and main course and desert FABULOUS with generous portions. Ali have made reservations already for our next visit!

Chops City Grill - Naples, FL
Responded on September 12, 2021

Thank you for the great 5 star review! We are so glad you enjoyed your experience and look forward to our next chance to serve you!

Report
F
Flemsgirl928
New York Area
17 reviews
Dined on September 2, 2021
Overall5food5service5ambience5

Delicious. Beautiful place, service was great !

Chops City Grill - Naples, FL
Responded on September 12, 2021

Thank you for the great 5 star review! We look forward to serving you again soon!

Report
OT
vipOpenTable Diner
Naples
6 reviews
Dined on August 29, 2021
Overall1food1service3ambience3

Celebrating my birthday, we decided to try something different than our norm.
Big mistake.
Chop’s was by far the worst culinary experience I’ve had in Naples.
We ordered 2 drinks and they were served in dirty glasses and we had to send them back
Turns out it wasn’t the glasses, it was the ice- it had dead bugs.
I ordered the bone in cowboy ribeye and it was very underwhelming. The sides were also horrible. The jalapeño au gratin was runny and the potatoes weren’t fully cooked.
The only bearable part of the meal was the key lime pie.
Would not recommend or return here again!

LM
LeuryM
1 review
Dined on August 29, 2021
Overall5food5service5ambience5

Paulina was the sweetest server ever! super knowledgeable and suggested a great choice for us being first time at chops. Totally recommend her when making reservations.

Chops City Grill - Naples, FL
Responded on September 12, 2021

Thank you for the great 5 star review! We are so glad you enjoyed your server and dinner. We look forward to seeing you again soon!

Report
AD
vipAnaD
Miami
3 reviews
Dined on August 28, 2021
Overall5food5service5ambience5

Be lated birthday of July 26!

MO
MarthaO
Nashville
1 review
Dined on August 27, 2021
Overall5food5service5ambience5

We had an exceptional meal Friday night. The American Wagyu strip and filet were delicious!

SL
SamanthaL
1 review
Dined on August 27, 2021
Overall5food5service5ambience5

Food was delicious and staff very friendly. Best steak I’ve ever had !

JD
JennieD
Miami
1 review
Dined on August 23, 2021
Overall5food5service5ambience5

Great service, great food. beautiful bar& ambiance, we had a great time!!
Will go back soon!!

Chops City Grill - Naples, FL
Responded on August 26, 2021

JennieD, we thank you immensely for the 5 star review and the kind words! We are pleased to learn of your experience and all of its wonder! We hope to see you real soon, until then, cheers!

Report
OT
vipOpenTable Diner
Los Angeles
3 reviews
Dined on August 21, 2021
Overall3food3service3ambience5