Bonterra Trattoria

Bonterra Trattoria 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. R

   Ray

   Calgary5則評論

   4.0

   在今天用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 4
   4. 氛圍 4

   Great meals and great space! Strange choice of music though.
   

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2. S

   Sue

   Calgary1則評論

   5.0

   在1天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Superb Italian restaurant with fabulous food. The patio is just lovely!
   

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3. V

   Vanessa VIP

   Calgary2則評論

   5.0

   在1天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Our first time dining and we will definitely be going back!
   

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4. T

   Terry VIP

   Vancouver12則評論

   5.0

   在3天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   Had a very nice lunch on the patio. Great food and service.
   

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5. D

   Donovan

   Calgary1則評論

   3.0

   在5天前用過餐

   1. 整體 3
   2. 食物 1
   3. 服務 5
   4. 氛圍 4

   Overall, we left Bonterra feeling "meh". We had made reservations for a date night, and the reservation notes were very clear about your maximum booking time. When we arrived, our table wasn't ready and we were seated on the patio. It was windy and the furniture was extremely dirty. They assured us the table would be ready soon, but we were outside for an hour. We had our first course and some drinks sitting outside, and it was fine. Our server, George was the main reason we had a great time. He was a riot, super fun to talk to, and treated us amazingly. Get that man a raise! Once seated inside, for our main course and dessert, the ambiance was great. The food was just fine. The portions were very small and the risotto was undercooked. All in all, we'd probably go back for the date night deal and the half price wine, but mostly to see George.
   

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6. V

   Valeriia

   Calgary1則評論

   5.0

   在2025年5月3日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   I love this place! Food and service are excellent!
   

   • 
   • 

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7. S

   Sharon VIP

   Cancun2則評論

   3.0

   在2025年5月3日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 4
   4. 氛圍 4

   Ambience good. Food nothing special. My meal was very salty. They did offer to change my meal. Way over priced. As for the bill.. when they brought the machine, tipping started at 22 percent!!! Won’t be going back.
   

   Bonterra Trattoria已在2天前回覆

   Thank you for taking the time to leave us a review. I am sorry you had a less than desirable experience with your visit. Our team did try to rectify your meal immediately by requesting to replace your dish when your plate was too salty (feedback was passed to our culinary team immediately) Upon decline, we placed a discount on your bill and you requested to take the dish home . I apologize if this was not a satisfactory solution. There may also be a misunderstanding as our auto selection on the payment terminals start at 20% and there are two separate options for tipping custom amounts. I hope we can welcome you back again to show you a true Bonterra Experience. Please feel free to reach out to me personally at lisa.k@bonterra.ca with questions or concerns. Kind Regards, Lisa Kulyk GM
   

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8. M

   Michelle VIP

   Vancouver1則評論

   5.0

   在2025年4月27日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The staff went above and beyond. They were friendly, fast, attentive and made sure we had a great experience. They gave me this thoughtful postcard with a happy birthday message and everyone’s signature. It was such a nice touch. I’ll definitely be back.
   

   Bonterra Trattoria已於2025年5月3日​回覆

   Hi Michelle, Thank you so much for your kind words! We are delighted you had a great Birthday and are so happy you chose to celebrate at Bonterra. I will be sure to pass your kind words on to the team. We hope to have the honor of welcoming you back very soon. Kind regard, Bonterra Team
   

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9. R

   Rick

   London6則評論

   5.0

   在2025年4月25日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great food, the calamari and lamb sausage pasta were the highlights.
   

   Bonterra Trattoria已於2025年5月3日​回覆

   Hi Rick, Thank you for the amazing 5* review. We are delighted you had a great experience and you liked the calamari and cavatelli, they are two of our most popular dishes! Your feedback means a lot to us and hope to have the opportunity to welcome you back very soon! Kind regards, Bonterra team
   

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10. J

    Jo-Ann

    Calgary9則評論

    4.0

    在2025年4月23日用過餐

    1. 整體 4
    2. 食物 5
    3. 服務 5
    4. 氛圍 4

    A beautiful dinner but I was surprised to see many empty tables as when I tried to book my original preferred time, open table said they were not available. The restaurant was less than 50 % full. This has made me question using open table.
    

    Bonterra Trattoria已於2025年4月27日​回覆

    Hi Jo-Ann, Thank you so much for taking the time to leave a review. To ease your mind, the reason there probably would not have been available times is that we set a maximum amount of diners per 15 minute interval with staffing, so that our guests do not wait long periods of time. We need to space out dining so the kitchen and bar do not receive a full restaurant worth of bills all at once. Larger parties in our private rooms also sway this as you may not see these guests, but they are dining too. We also have 3 general seatings between 5-6 and 7-8, and 9-10 to ensure we are able accomodate as many as possible each night so everyone can enjoy their experience! We are delighted you had a beautiful visit and we hope to see you again very soon! Kind regards, Bonterra Team
    

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