Bonterra Trattoria

Bonterra Trattoria​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. P

   Penelope

   カルガリー・南アルバータ評価・口コミ (1)

   5.0

   1日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Excellent meal and fantastic service. Greg was our server and made sure we had an outstanding experience from start to finish.
   

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2. R

   Ray

   カルガリー・南アルバータ評価・口コミ (5)

   4.0

   2日前にご来店

   1. 総合評価 4
   2. 料理 5
   3. サービス 4
   4. 雰囲気 4

   Great meals and great space! Strange choice of music though.
   

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3. S

   Sue

   カルガリー・南アルバータ評価・口コミ (1)

   5.0

   3日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Superb Italian restaurant with fabulous food. The patio is just lovely!
   

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4. V

   Vanessa VIP

   カルガリー・南アルバータ評価・口コミ (2)

   5.0

   3日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Our first time dining and we will definitely be going back!
   

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5. N

   Nicholas

   カルガリー・南アルバータ評価・口コミ (1)

   5.0

   3日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   We love Bonterra and will always find a reason to go back. Great staff who remembered us even though we hadn’t been in some time. Recommend to anyone who wants a great Italian meal in a cozy setting.
   

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6. T

   Terry VIP

   Vancouver評価・口コミ (12)

   5.0

   5日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 4

   Had a very nice lunch on the patio. Great food and service.
   

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7. D

   Donovan

   カルガリー・南アルバータ評価・口コミ (1)

   3.0

   7日前にご来店

   1. 総合評価 3
   2. 料理 1
   3. サービス 5
   4. 雰囲気 4

   Overall, we left Bonterra feeling "meh". We had made reservations for a date night, and the reservation notes were very clear about your maximum booking time. When we arrived, our table wasn't ready and we were seated on the patio. It was windy and the furniture was extremely dirty. They assured us the table would be ready soon, but we were outside for an hour. We had our first course and some drinks sitting outside, and it was fine. Our server, George was the main reason we had a great time. He was a riot, super fun to talk to, and treated us amazingly. Get that man a raise! Once seated inside, for our main course and dessert, the ambiance was great. The food was just fine. The portions were very small and the risotto was undercooked. All in all, we'd probably go back for the date night deal and the half price wine, but mostly to see George.
   

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8. V

   Valeriia

   カルガリー・南アルバータ評価・口コミ (1)

   5.0

   2025年5月3日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   I love this place! Food and service are excellent!
   

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9. S

   Sharon VIP

   カンクン、リビエラマヤ評価・口コミ (2)

   3.0

   2025年5月3日にご来店

   1. 総合評価 3
   2. 料理 3
   3. サービス 4
   4. 雰囲気 4

   Ambience good. Food nothing special. My meal was very salty. They did offer to change my meal. Way over priced. As for the bill.. when they brought the machine, tipping started at 22 percent!!! Won’t be going back.
   

   Bonterra Trattoria4日前に返信済み

   Thank you for taking the time to leave us a review. I am sorry you had a less than desirable experience with your visit. Our team did try to rectify your meal immediately by requesting to replace your dish when your plate was too salty (feedback was passed to our culinary team immediately) Upon decline, we placed a discount on your bill and you requested to take the dish home . I apologize if this was not a satisfactory solution. There may also be a misunderstanding as our auto selection on the payment terminals start at 20% and there are two separate options for tipping custom amounts. I hope we can welcome you back again to show you a true Bonterra Experience. Please feel free to reach out to me personally at lisa.k@bonterra.ca with questions or concerns. Kind Regards, Lisa Kulyk GM
   

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10. M

    Michelle VIP

    Vancouver評価・口コミ (1)

    5.0

    2025年4月27日にご来店

    1. 総合評価 5
    2. 料理 5
    3. サービス 5
    4. 雰囲気 5

    The staff went above and beyond. They were friendly, fast, attentive and made sure we had a great experience. They gave me this thoughtful postcard with a happy birthday message and everyone’s signature. It was such a nice touch. I’ll definitely be back.
    

    Bonterra Trattoria2025年5月3日に返信済み

    Hi Michelle, Thank you so much for your kind words! We are delighted you had a great Birthday and are so happy you chose to celebrate at Bonterra. I will be sure to pass your kind words on to the team. We hope to have the honor of welcoming you back very soon. Kind regard, Bonterra Team
    

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