Bonterra Trattoria

De reviews over Bonterra Trattoria van mensen die hier hebben gegeten. Gebaseerd op recente beoordeling.

1. R

   Ray

   Calgary5 recensies

   4.0

   Vandaag gegeten

   1. Algeheel 4
   2. Eten 5
   3. Bediening 4
   4. Sfeer 4

   Great meals and great space! Strange choice of music though.
   

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2. S

   Sue

   Calgary1 recensie

   5.0

   1 dag geleden gegeten

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Superb Italian restaurant with fabulous food. The patio is just lovely!
   

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3. V

   Vanessa vip

   Calgary2 recensies

   5.0

   1 dag geleden gegeten

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Our first time dining and we will definitely be going back!
   

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4. T

   Terry vip

   Vancouver12 recensies

   5.0

   3 dagen geleden gegeten

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 4

   Had a very nice lunch on the patio. Great food and service.
   

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5. D

   Donovan

   Calgary1 recensie

   3.0

   5 dagen geleden gegeten

   1. Algeheel 3
   2. Eten 1
   3. Bediening 5
   4. Sfeer 4

   Overall, we left Bonterra feeling "meh". We had made reservations for a date night, and the reservation notes were very clear about your maximum booking time. When we arrived, our table wasn't ready and we were seated on the patio. It was windy and the furniture was extremely dirty. They assured us the table would be ready soon, but we were outside for an hour. We had our first course and some drinks sitting outside, and it was fine. Our server, George was the main reason we had a great time. He was a riot, super fun to talk to, and treated us amazingly. Get that man a raise! Once seated inside, for our main course and dessert, the ambiance was great. The food was just fine. The portions were very small and the risotto was undercooked. All in all, we'd probably go back for the date night deal and the half price wine, but mostly to see George.
   

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6. V

   Valeriia

   Calgary1 recensie

   5.0

   Gegeten op 3 mei 2025

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   I love this place! Food and service are excellent!
   

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7. S

   Sharon vip

   Cancun2 recensies

   3.0

   Gegeten op 3 mei 2025

   1. Algeheel 3
   2. Eten 3
   3. Bediening 4
   4. Sfeer 4

   Ambience good. Food nothing special. My meal was very salty. They did offer to change my meal. Way over priced. As for the bill.. when they brought the machine, tipping started at 22 percent!!! Won’t be going back.
   

   Bonterra TrattoriaReageerde 2 dagen geleden

   Thank you for taking the time to leave us a review. I am sorry you had a less than desirable experience with your visit. Our team did try to rectify your meal immediately by requesting to replace your dish when your plate was too salty (feedback was passed to our culinary team immediately) Upon decline, we placed a discount on your bill and you requested to take the dish home . I apologize if this was not a satisfactory solution. There may also be a misunderstanding as our auto selection on the payment terminals start at 20% and there are two separate options for tipping custom amounts. I hope we can welcome you back again to show you a true Bonterra Experience. Please feel free to reach out to me personally at lisa.k@bonterra.ca with questions or concerns. Kind Regards, Lisa Kulyk GM
   

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8. M

   Michelle vip

   Vancouver1 recensie

   5.0

   Gegeten op 27 april 2025

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   The staff went above and beyond. They were friendly, fast, attentive and made sure we had a great experience. They gave me this thoughtful postcard with a happy birthday message and everyone’s signature. It was such a nice touch. I’ll definitely be back.
   

   Bonterra TrattoriaGereageerd op 3 mei 2025

   Hi Michelle, Thank you so much for your kind words! We are delighted you had a great Birthday and are so happy you chose to celebrate at Bonterra. I will be sure to pass your kind words on to the team. We hope to have the honor of welcoming you back very soon. Kind regard, Bonterra Team
   

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9. R

   Rick

   Londen6 recensies

   5.0

   Gegeten op 25 april 2025

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Great food, the calamari and lamb sausage pasta were the highlights.
   

   Bonterra TrattoriaGereageerd op 3 mei 2025

   Hi Rick, Thank you for the amazing 5* review. We are delighted you had a great experience and you liked the calamari and cavatelli, they are two of our most popular dishes! Your feedback means a lot to us and hope to have the opportunity to welcome you back very soon! Kind regards, Bonterra team
   

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10. J

    Jo-Ann

    Calgary9 recensies

    4.0

    Gegeten op 23 april 2025

    1. Algeheel 4
    2. Eten 5
    3. Bediening 5
    4. Sfeer 4

    A beautiful dinner but I was surprised to see many empty tables as when I tried to book my original preferred time, open table said they were not available. The restaurant was less than 50 % full. This has made me question using open table.
    

    Bonterra TrattoriaGereageerd op 27 april 2025

    Hi Jo-Ann, Thank you so much for taking the time to leave a review. To ease your mind, the reason there probably would not have been available times is that we set a maximum amount of diners per 15 minute interval with staffing, so that our guests do not wait long periods of time. We need to space out dining so the kitchen and bar do not receive a full restaurant worth of bills all at once. Larger parties in our private rooms also sway this as you may not see these guests, but they are dining too. We also have 3 general seatings between 5-6 and 7-8, and 9-10 to ensure we are able accomodate as many as possible each night so everyone can enjoy their experience! We are delighted you had a beautiful visit and we hope to see you again very soon! Kind regards, Bonterra Team
    

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