ELWAY'S Downtown

ELWAY'S Downtown reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Christina VIP

   Baja California4 reviews

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 4

   I had read some reviews that were negative, but we were staying in the hotel and wanted to stay on property. Our server Michael was awesome, and I felt bad for him… he was trying so hard to make up for the delay in our food being served. We ordered very quickly upon being seated at 5 PM ( we were the only guests in the restaurant)… it took almost 1 hour for our food to arrive . If the food had been good, we wouldn’t have posted this review. The NY strip was overcooked, the side of “roasted cauliflower were floating in about a cup of oil/butter etc. The Potatoes au Gratin were virtually inedible. The potatoes were gray( meaning they had sat around long enough that they oxidized). A glob of cheese on top. Yuck This was a very expensive dinner and for the glass of wine and Michael’s service to be the only good thing was very disappointing. Do better @Elways
   

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2. D

   Dory VIP

   Naples21 reviews

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 1

   Easily the worst dining experience we’ve ever had. Lost our appetite and ended up leaving before even ordering food after watching the manager diligently picking at his teeth in the center of the restaurant and flicking everything off his toothpick onto the ground. Our server was kind, but atmosphere was that of a Waffle House. Even the glassware was dirty.
   

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3. S

   Sarah VIP

   Denver28 reviews

   5.0

   Dined on April 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent visit to Elway's (party of 6, business lunch). Our server Michael was fantastic.
   

   ELWAY'S DowntownResponded 2 days ago

   Thanks for visiting us, Sarah! We're thrilled to hear that you and your party had an excellent visit to ELWAY'S Downtown. It's wonderful to know that our service met your expectations. We always strive to provide a fantastic dining experience for all our guests. We look forward to welcoming you back for more enjoyable experiences. Cheers!
   

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4. B

   Bill VIP

   New York City9 reviews

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service in a relaxing setting Enjoy the experience
   

   ELWAY'S DowntownResponded 2 days ago

   Hello Bill, Thank you for your wonderful review! We're thrilled to hear that you enjoyed both the food and service at ELWAY'S Downtown. It's always a pleasure to know that our efforts to create a relaxing environment are appreciated. We look forward to welcoming you back soon for another great experience. Best regards, The Management Team
   

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5. R

   Ronnie

   Denver3 reviews

   2.0

   Dined on April 20, 2025

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   Service was adequate and slow and the restaurant was not busy when we arrived to explain the pace. They did try to ease the frustration by paying for desserts and a round of drinks but bill for 3 of us was still over $300. It was very loud foir not being packed and restaurant looked disheveled. Food? Where do I start...forgot the ham on the eggs benedict, one of the egg yolks was popped before making it to the plate so there was yolk trail on the plate and no yolk in one of the eggs, duck was extremely dry, potatos were cold and seemed old or refried. Quality for this caliber of restaurant was just not there. I will not recommend this restaurant to anyone and will not return.
   

   ELWAY'S DowntownResponded 2 days ago

   Hey Ronnie, We're really sorry to hear about your disappointing experience at ELWAY'S Downtown. We strive to provide a great experience for all our guests and it seems we fell short this time. We apologize for the slow service and the noise level. We also regret to hear about the quality of food and the disappointment with your eggs benedict. We appreciate your feedback as it helps us to improve. We hope you'll reconsider and give us another chance to make it right in the future. Best regards, The Management Team
   

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6. T

   Tom

   Denver1 review

   1.0

   Dined on April 20, 2025

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 4

   Easter brunch - food was literally bad. Seemed like there surprised they were serving brunch.
   

   ELWAY'S DowntownResponded 2 days ago

   Hi Tom, We're really sorry to hear about your disappointing Easter brunch experience. At ELWAY'S Downtown, we strive to provide delicious food and it seems we fell short this time. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to make your experience better. Best, The Management Team
   

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7. G

   Gina

   Denver2 reviews

   1.0

   Dined on April 20, 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 5

   Easter brunch was a disaster here. Elways is usually an amazing place, but not sure what happened on this date exactly. There were staff moving all around, but nothing seemed to be getting done. I waited over two hours for entrees to be served. Other tables were coming up to management complaining of the same thing.
   

   ELWAY'S DowntownResponded 2 days ago

   Thanks for the review, Gina. We're really sorry to hear about your experience at ELWAY'S Downtown. We strive to provide an exceptional dining experience for all our guests and it's clear we fell short during your visit. We sincerely apologize for the long wait and the inconvenience caused by the staff. We will definitely work on improving our service to ensure such situations don't happen again. We appreciate your feedback and hope you'll give us another chance to make it right. Elway's Downtown Management Team
   

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8. T

   Terry VIP

   Denver9 reviews

   1.0

   Dined on April 20, 2025

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 3

   we ordered an artichoke and it was very tough, the caeser salad had too much anchovy and garlic, the salmon was too fishy I couldn't eat it. It was a real disappointment. Cassy was our waitress and she was great and the manager came over and apologized but quite frankly, they should have taken the salad, artichoke and salmon off the bill. It will be a long time before we go back.
   

   ELWAY'S DowntownResponded 2 days ago

   Hello Terry, We're sorry to hear that your experience at ELWAY'S Downtown didn't meet your expectations. We take pride in our cuisine and it's disappointing to hear that the artichoke salad, salmon and caesar salad didn't hit the mark for you. We appreciate your feedback and will use it to improve our menu and service. We're glad to know that our team was great and the manager visited to apologize. We hope you'll give us another chance to impress you in the future. Best regards, ELWAY'S Downtown Management Team
   

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9. K

   Kyle

   San Francisco5 reviews

   5.0

   Dined on April 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Matthew was our waiter and was amazing. He was genuine and cared for us very well.
   

   ELWAY'S DowntownResponded on April 17, 2025

   Thanks for visiting us, Kyle! We're thrilled to hear that you had a great dining experience at ELWAY'S Downtown. It's wonderful to know that our team was able to provide you with a memorable experience. We always strive to provide genuine care and attention to our guests, and your feedback tells us we're on the right track. We look forward to welcoming you back soon!
   

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10. R

    Ray

    Denver3 reviews

    3.0

    Dined on April 13, 2025

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 2

    Went out for my birthday, got sat in the bar area. “10 oz” steak was really small. Waiter got half of our order wrong, all of the sides were cold. Very mediocre for a “high end steakhouse” several steakhouses in Denver are better, the bar is set really low
    

    ELWAY'S DowntownResponded on April 17, 2025

    Hello Ray, We're sorry to hear that your experience at ELWAY'S Downtown didn't meet your expectations. We take pride in our food and service, and it's disappointing to hear that we fell short on your birthday. We also apologize for the mix-up with your order and the cold sides. Your feedback is invaluable to us as we strive to improve with each and every dining experience. We hope you'll give us another chance to impress you in the future. Best, The Management Team
    

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