First of all, the sleigh ride in and out of the restaurant (only mode of transportation to get to the restaurant) was very beautiful. But, they never mention that it costs $5 per person. We had 6 people, 2 adults, 2 children & 2 teenagers.
Then, although we ordered 2 appetizers, 2 salads (one for my husband & one for myself), and 5 adult entrees, the server proceeded to tell us that people usually order an appetizer & entree per person and that one appetizer is made for one person. Really???? Did she not notice the size of the children?
Then, they waited to serve our dinners until my husband finished his appetizer & salad. Needless to say we had children waiting for a while to get their entrees. So, we were the last to get served from our sleigh ride group.
We ordered 3 elk dinners & although they were all prepared as to the chef’s suggestion, some of the entrees were tough meat. My sirloin was excellent. The lamb meat was also great but it’s sauce was just ok.
We ordered 2 s’mores dessert. At this point a hostess came over to inform us that the next sleigh ride is in 5 minutes. Really??? Why not tell us this before ordering dessert or when another sleigh would come?
It would have served us better to not have the s’mores dessert anyway.
Wonderful food and the trip up in the snowcat was great
Very good experience
This was by far the worst meal and experience we had while staying in Bachelor Gulch last week. We dined on Valentine's night. We sat for a long time before being offered a drink. We actually had a guy come by to take our order before the drink guy came around. They were busy but no excuse as they should have been staffed appropriately. We felt rushed during our meal to get out. They were out of filets, so I chose a ribeye instead and it was such a poor quality ribeye that it would have been hard for a dog to eat it. The lobster was served way undercooked and not edible. We didn't bother sending back as we were just ready to get the hell out. For a $300 meal for a family of 4, you expect much better. Basically we paid $300 bucks for a bottle of wine -- the wine was good. The meal and service were a joke.
We really enjoyed the experience of dining at Zach's cabin. We got to the Ritz Carlton early so had a glass of wine at the bar. The ride up was fun. The restaurant and the food were excellent . Service was excellent also. Only surprises were the charges for the sleigh ride and the additional valet parking charge. Other than that our evening was wonderful.
The drive up to the Ritz,(where you board the sled), was beautiful. Our reservations where for 5:45pm. This way you can see the beauty of the mountains on the drive up, the sled ride up and the sun hitting the mountains in the background. Dress warm! They do have parkas to cover up with if you choose. The food was excellent. Our waitress was not very good, but that did not ruin the evening. The trip on the way down was extraordinary. The lights of the Ritz and the surrounding landscape was amazing. This is a must do dinner place if you are visiting or in the area.
Eliza Sean Ilan all contributed to a fabulous celebration. Service was outstanding. Wine chosen by Sean was perfect. The menu was diverse and deliciousSomething for everyone.
A perfect evening ending with a sleigh ride surrounded by the most brilliant display of the stars of the galaxy.
Fun snowcat ride up. Food and atmosphere were amazing!
You won’t be disappointed. Great service, wine and food.
From the sleigh ride up, to the cabin itself, everything was perfect. The food is superb and the service is exceptional. Our waiter Joseph was an absolute professional and couldn't have been better. Can't wait to go back!
A huge shout out and thank you to the entire staff and foremost our waiter Kramer who provided a magical experience on the 24th of January! The food and the service was one of a kind!
Incredible experience! The night starts with an the amazing sleigh ride and continues with excellent service, great wine and nice fire. A wonderful date spot in a special location.
Love the ambiance & the sleigh ride. Last dinner here was amazing, but was disappointed this time with the food. Appetizer was too salty. Salmon was fairly basic-nothing special. Dessert just ok.
We sat by the window and was a bit cold.
Service was really great!
overall great experience. venue was a great looking mountain lodge and had a great staff. great place for an anniversary dinner after skiing all day. great whiskey drinks
I went to Zac’s Cabin with a group of friends and had an enjoyable evening. Sleigh ride was on time and nice. They handed out parkas and helped everyone in and out of the sleigh. Upon arrival to the restaurant, we were given a space for our coats, hats, and snow boots. We were also given slippers to dine in. Wine selection is awesome and the food was great! Only complaint would be the size of the $44 add-on lobster tail. It was very small. Otherwise, we all had a great evening!
We were rushed by the staff in every aspect of the dining experience. We were asked to give our order in spite of asking if we could enjoy our drinks and appetizers before ordering entree’s. We were reminded several times that the next snowcat was leaving and we would have to wait 30 minutes for the next one. (All this while just receiving dessert and coffee). The restaurant was less than 50% full- What’s the rush?
Its a truly unique experience taking a sled to a beautiful restaurant in the mountains. Whats not so great is sitting next to a table of screaming kids all playing video games on their phones with the sound cranking. While I can live with that distraction pouring chimi churi all over a 45 day dry aged ribeye is a bit confusing. If you go, please ask for the sauce on the side, it's not a flank steak chef.
This is the best kept secret of Beaver Creek. Taking the (7min) sleigh from the Ritz with our family on a beautiful clear night was picturesque. The food was fantastic, the kid menu was superb. The staff were all accommodating. Five Stars...
So disappointed. Food was cooked poorly. All we wanted was to have a good, relaxing meal. They failed miserably.
Put on your todo list on your next trip to Beaver Creek