Westbank Grill @ Four Seasons Jackson Hole
The venison tenderloin with smoked grits was delicious. Great location at base of mountain. We'll be back!
The food itself was delicious! Other than that, everything else was relatively average. However, the food really made the restaurant memorable.
Good food. Pretty good service. But the prices are really high! You better plan for well over $100/person.
Food and service was very good but I felt rushed.
We made lunch reservations for six people two days before, but were shoe-horned into a table for 4. Our order was not fulfilled correctly on the first go around, although corrected without issue. When we would make a request, wait staff would leave before fully understanding it and, as a result, follow up incorrectly. Maybe stretched too thin or dealing with a language barrier. In any event, on this visit, things were not Four Seasons caliber nor up to WB Grill's historical standards.
Awesome dining experience from food to service. Well timed and just so enjoyable!
Took them one hour to take our order and took another hour to bring our food - poor food quality
Westbank has gone downhill
Used to have good food for a price
Now it’s small portions bad food and overpriced
New ownership doesn’t get it
Birthday for mom:) lovely space!
Overpriced, yet average-to-good food. We expected GREAT food for the price.
Ok so had a dinner last week that was disappointing. Which was surprising. The manager called me invited us back in, and I will say back to their normal excellence. Everyone has a bad night, but they more than made up for it. Food and service was excellent. Which made us so happy because this in one our favorite places to eat in Jackson Hole. Thanks again!
I have been going to this restaurant for years. Not sure what is is happening now, but food quality changed. Ordered steak medium rare, came out well done. Salad was mushy. Bread was hard. It took a really long time for the food to come out, that we actually had to flag the waitress down to ask about it. Then when the food came out, no one came over for such a long time it was not worth sending it back. They did however take it the over done steak off our tab. I say I would recommend it because it has been great in the past , so will try again.
My girlfriend and I shared the truffle Mac n cheese. I had the pan roasted chicken and had a steak. Everything was great except I thought that my rice was a little salty. I’d definitely eat here again.
Fantastic Thanksgiving buffet. The best turkey and stuffing I have ever had. Beautiful atmosphere as well. This will become a holiday tradition!
Service was phenomenal. Thanksgiving buffet was excellent but needed gravy, more turkey accessibility and we thought there would be an omelet station.
This was our second visit from New Orleans to the Westbank Grill for their Thanksgiving lunch. Everything was delicious. A wonderful variety of food. Definitely recommend!
Great off-season test kitchen menus. Reasonably priced for 4 dishes. Portions are pretty good too.
Wonderful in every respect. Great food, service and experience! Highly recommend!!
Amazing! Really loved it.
Came for my 6-year anniversary dinner while vacationing in Jackson Hole. The restaurant was beautiful, quiet and romantic. Our waitress was lovely. We were treated to an anniversary dessert, which was a nice surprise. We wanted to try a variety of items on the menu so they split everything into two beautifully presented plates. Would highly recommend.
Posh restaurant in the Four Seasons hotel. It is quite compact yet roomy with great views of the mountainside and gondola lift area. Staff is very attentive.
We are going back for a second time this week before we leave Jackson. Great environment , meal and service.
On a very busy Friday evening, we were treated to very attentive service and well turned out food, particularly the shrimp/crab cocktail and grass-fed ribeye steak, cooked to perfection. The spicy margaritas were also excellent. Besides our very attentive waiter, we were checked on frequently by the manager, who constantly rotated among the tables to be sure the food and service were up to par.
The food was cold and not flavorful
Extremely attentive staff catering to your every need. Food was great and a lot of different takes on some items.
Ate outside on deck with firepit nearby. Wonderful service, excellent wine, great food. Elk tenderloin was some of the best I have tasted. Wife had salmon which was excellent as well. Warm chocolate chip cookie with ice cream topped off a wonderful evening.
Wow! What a completely different experience than when we dined at Four Seasons about a month ago. AJ was our server and he was outstanding. He has an extensive knowledge of wine and my husband was thrilled to have a conversation with him. The appetizers were lovely-- presentation was fantastic.
We both ordered sea bass and agreed it was a little dry, but still enjoyed it. The overall service this time was fantastic... not only AJ, but the entire staff we very attentive.
Celebrating an upcoming wedding
Our server, Katrina, was excellent! She made it such a wonderful experience.
The steak and king crab legs were fantastic! The twice baked potato seemed like a regular baked potato and the risotto was crunchy.
The food was much too expensive, and the service was extremely slow. The waitress was not concerned with the fact that we had tickets to a nearby concert; her apathetic attitude was rather shocking. We allowed an hour and a half for the meal, yet were barely able to get to the concert (5 minutes away) in time. We will not dine there again.
We eat at West Bank Grill once a week. We really enjoy it love the atmosphere service and the food. I have one suggestion. Last year your chicken dish was delicious brined chicken breast in a lovely delicate pan sauce served over mashed potatoes. You changed it to some wacky new Asian thing and I just don’t like it nearly as much. Please bring back the chicken with the pan sauce! It’s something everyone can enjoy!
Excellent menu , great view and very, very attentive and helpful Staff. Crowded but you will not feel rushed at all after being seated. Also, a children's menu which made a difference as well. But, he chose to have Bison from the adult menu. All excellent, but service stands out as a Jackson regular where menu is better than the service. In this case, service was equal or better than a great menu.
Steak was full of grissel, so they credited our check. It took so long to get served that we didn't want to order something else. The sea bass was skimpy and more like trout. Overpriced and very noisy, casual atmosphere. Not what we would expect from Four Seasons
At the end of our dinner a server from an adjacent table spilled salad dressing on the back of one of our party. Prices are so overpriced in an area with many comparable food quality restaurants. I expect such prices in NYC but not in Wyoming! Would not recommend this restaurant!
Had a really nice experience last Saturday!
Great restaurant! My wife and I had our twentieth wedding anniversary dinner here and the meal was outstanding. Staff were quick and efficient and the food was prepared to perfection.
We were celebrating my husband’s bday.
Service was poor, one waitress serving 3-4 tables, my entree was steak, I asked for medium plus, came out rate, my husband tuna had 8 pieces, small, $42,
After2 bottles of sparkling water, 2 entrees and one salad, one soup, one side dish we didn’t like, didn’t finish costed us $200.
Please take your money somewhere else.
There are so many amazing restaurants in Jackson WY
Used to be a lovely dining experience. The decor has changed and the ambiance is terrible. Like eating at Denny’s. Bright, loud and way too casual for the expense.
New patio seating was outstanding.