The venue is beautiful, the service very attentive and, cherry on the cake, they brought a birthday cake to my friend with a candle and all: you made our evening! Thanks!
We were a group of 8 booked in for 1pm on a Saturday, and needing a place to enjoy a long lunch and conversation. We were seated at a great table with a view over the canal, which was lovely and airy. The service was just about ok but we often had to look for a waiter to ask for drinks etc. The benefit was that we got to sit with little interruption for about 3 hours, which suited us well but would be a problem if you were looking for something speedy. Everyone enjoyed the food they ordered, which was good quality. Just be aware that if you order a flatbread it "comes when ready" which may be 15 minutes before a normal main meal arrives. We would definitely go back, but you need to be on it with the waiting staff to request drinks etc.
Nice food - we had the waiters recommendation of the steak on bone to share - and good wine selection. The downstairs bar was very noisey and packed on a friday evening but the restaurant was relatively relaxed and we could here each other speak
Thank you for your review elviz. I am pleased to hear you enjoyed our Chef's Cut, and you were able to pair it with one of our delicious wines. Hope to see you back again! Best, Emma
We were well looked after as a party of 10. Not rushed and dealt with in a timely manner. Well done
Thank you IanT! I will pass your feedback to our team who will be pleased you enjoyed your experience. Best, Emma
Had a lovely family gathering, unexpected person turned up but no trouble they just laid an extra space. Lovely food great service.
Great service , super friendly and so welcoming especially being New Year’s Day. My friend never been here before and he loved it! Expect another visit soon.....
Dear Noodles, I'm happy to hear that you enjoyed your visit to The Lighterman. Hope to see you back soon! Best, Emma
Absolutely brilliant staff, couldn't do enough for us. All staff were super attentive, caring and friendly. Great ambience inside and lovely layout.
Dear KeithC, Very pleased to hear you enjoyed your time at The Lighterman. I will pass on your feedback to the team, who I know will be very happy to hear! Best, Emma
Nous avons très bien mangé dans ce restaurant pour notre repas du jour de l'an. La nourriture était très bonne. Nous reviendrons lors d'un prochain séjour à Londres !
Food was great however it was a fixed NYE menu with limited options. Service however was poor. They served a wrong more expensive wine and made us pay for it. They acknowledged the mistake but without offering solutions other than putting the blame on the customer’s responsibility. Highly unprofessional attitude, from the waiter, supervisor and the supervisor’s manager. Too bad when compared to the excellent kitchen.
Really good food overlooking the canal although took a while to arrive and then felt the pressure to leave quite quickly afterwards by the waiter. It became a bit of a crèche from around midday..
A great venue at the heart of new Kings X. Nice space, friendly service and decent food at a manageable price. Will go again.
It would have been a great evening but the service was so slow and they forgot things we ordered so that was a bit of a bummer. Food was tasty and location is really fab
The upstairs restaurant has a great view and perfect dining environment
Our waitress was very professional and friendly. Well done!
Good value for money
The service was lost, having to ask for things several times. Despite all three being highly recommended by the server, the chicken and turkey were both very dry; had to get extra gravy to eat it. The fish and chips was oily. We were pretty shocked they have such high reviews because our whole meal was blah and very disappointing.
Definitely a very good alternative to Hawksmoor - less busy, great decor and really attentive service. Sticky toffee pudding is incredible!
Lovely staff, great service & delish food as usual.
Very accommodating staff at what must be a very busy time of year for them. Good food. If there was a wrinkle it was that the wine list wasnt great. It didnt stop us having a good time though. Will definitely go back.
Very disappointing that a lot of our meals turned up cold.
Arrived with an extra person to our booking which was fine and we were moved to a bigger table by the lady on the welcome desk. Drinks served promptly and food order shortly afterwards.
Food arrived in good time, 3x roast beef and 1xroast chicken. The issue with the food was it wasn’t hot enough. A roast dinner should be piping hot, plates were barely warm which didn’t help. Food was tasty but just let down by the temperature. Visited before and never had this issue so hopefully just a 1 off.
Excellent food. Attentive but service. Will definitely be back
Great venue for lunch for a party of 14! Good service and delicious food, stayed for drinks after.
Excellent food and service, will definitely be going again soon
We booked for a birthday party/Christmas catch up and we thoroughly enjoyed the evening. We originally only had a two hour slot, but the team were fantastic at extending this for us. The upstairs dining tables are perfect for large groups and the food was very good. There was a wide selection of food including a very hearty sharing platter - all reasonably priced for the area.
The staff were attentive, especially at this time of year and were very accommodating. Would thoroughly recommend.
Thank you Andy! I'm delighted to hear you were looked after so well, and you enjoyed your meals. I will pass the feedback to our team! Best, Emma
Sorry, very overpriced for average food.
I sent my burger back as it was hard.
38.00 for a bottle of Prosecco, ridiculous.
Staff were friendly and good, venue location is good, overall extremely disappointed.
Best service in the area
The food is good but the service was poor. Despite asking for the oil & balsamic vinegar three times, we still didnt receive it. The main course was very good, not excellent as they had run out of rib eye steaks so had to make do with the sirloin. I have been there before when the service was better. Also, I booked for 8:30 but asked if it was possible to get in earlier, we were told no yet, two girls came straight in off the street and got a table. Some of the staff need traing in manners and how to serve efficiently.
Dear NigelR, Thank you for taking the time to leave us a review. I'm disappointed to hear you didn't enjoy your experience. I'd like to discuss this with you further. You can reach me on 020 3846 3400 Best, Emma
Lovely table over-looking granary square, been here a few times and nice to see the flatbreads are still there as they’re so tasty ! But also a new menu for mains which keeps it interesting - we’ll be back :)
Dear VanessaB, Thank you for your kind review! Best, Emma
Great Sunday roast in a beautiful space. Great staff. Can’t believe I’ve not eaten there before
Not impressed. Was ignored by the host staff on arrival and then taken to the bar as our table was not ready. After a 25 min wait and asking numerous times we were told our table was ready but not taken to nor shown to the table and had to ask another member of staff. Food was average and mediocre and definitely not work the pumped up costs due to location. No special dietary requirements menu. Overall a very underwhelming service and food experience.
Dear KerryD, I'm sorry to hear you didn't have a good experience with us. I'd like to discuss more about your visit. You can reach me on 020 3846 3400 Best, Emma
Excellent service, food was good, we had squid which was lovely and a tasty cauli soup to start, followed by roast dinners with nice veg and plenty of gravy. I'd say the food is good gastro pub standard but wouldn't describe it as a foodie paradise.
Thank you for leaving us a review! Best, Emma
Great restaurant to meet near kings cross, great atmosphere and not rushed out, food is good, a great overall experience for groups and gatherings
Dear ElaineG, Thank you for your great review! Emma
Delicious food and wine. Great ambience, lovely serving staff. Great night out
Lively atmosphere, lovely views, good food. Very loud.
Had our Christmas get together with friends and overall it was a good evening. There were however a few things that weren’t ideal but the venue did manage to sort them to a point. Such as the set menu for £50 only had one veggie main option which was a tiny tart (starter size) which came with nothing else....not exactly fair when you’re paying £50 for a set menu and others have a large plate of food! We were actually told it was the smallest main that they even do there which made it worse. We ordered sides to go with this for the vegetarians however the venue didn’t charge us for them in the end which was good.
The next issue was that even though we were only half way through our mains, we were told we had to move tables as someone else was coming in for our table. Not ideal when we weren’t even halfway through our food and we hadn’t even dawdled!! We agreed to move though to a table in the bar where we had our dessert served. The only plus of this was that we had the table in the bar for the rest of the evening however it definitely put a dampener on paying £50 a head for the food.
So overall food was nice and service was ok however these two issues were pretty annoying but would still go back again
Third visit here, this time in winter. Although spacious it is also cozy. Great feed and location... summer eat upstairs and outside. Winter ground floor!!
Dear JennyS, Thank you for your review. Pleased to hear you have been able to enjoy The Lighterman in all the seasons! Best, Emma
Such a lovely spot for a long lunch or dinner
Great setting overlooking the canal and close to the lovely coal drop yard.
Staff delightful and food delicious
Relaxed atmosphere, good food and attentive and pleasant service.
The lively buzz from the diners makes communicating across the table difficult enough without the addition of loud music, which adds nothing to the ambience and just makes the dining experience unpleasant.
We had the vege burgers which were nice enough, but would not have been my preferred choice if there had been a wider choice of vege dishes. Food was reasonably priced and the flatbreads looked good (although we did not have them).
Wine list had a very small selection of affordable wines in the £20's. We ordered a Ribera del Duero which bubbled as it was poured and then was fizzy, leaving an aftertaste. We complianed and were told it was not off, but were kindly allowed to order another. Opted for a £33/35 Valpolicella which was almost tasteless. Again bubbled in the glass, an indication that there is soap residue left on the glass from the washing process. It affects the taste for sure. Maybe an extra hot water rinse would help to resolve?
All in all, food well priced and tasty, but drinks too expensive
Thank you for leaving us a review. We do take on board all feedback, both good and bad. I'm sorry to hear you were not satisfied with our drinks list. I would like to find out more about your experience, if you'd like to discuss further you can reach me on 020 3846 3400. Best, Emma
Been there already a couple of times - great food - eccellent service - quite noisy - perfect location
The menu was nice there were good choice for meet and fish eaters. Could been better for vegetarians.lovely setting. Rather noisy. I would not take the parents there for this reason.
Dear DeborahP, Thank you for leaving your review. We will take your feedback on board. Best, Emma