Splendid !

Went for a champagne high tea with family. Had a great time in an amazing location.

Fabulous as always, we had a lovely table in the garden under the arbor to shades, excellent service.

Beautiful garden, rude and unprofessional service.

Great place , food service and atmosphere brilliant

Great service

Unsmiling reluctant service. You felt they were doing you a favour!! Okay food. Good ambience.

Overall fantastic.

Small problem with the food which was quickly rectified.

The setting is fantastic.

Service was a bit slow. Had to ask numerous times to order, bring the bill or to bring the toast along with the meal.
Apart from that. beautiful place and good food.

Awful service - different waiter for every single thing.
Food was very bad , food came at different times, they forgot eggs then came cold and overcooked.
Quality of bread was extremely poor.
Coffee was lukewarm.

Nice place to sit which is why people go but other than that it’s just awful food and bad service and completely overpriced.

Great quality and service. Rather expensive for food that did not entirely match up to it's description

Service was ok, ladies at the reception were not normal, dono where to start

It was all lovely except the service. Starter came within a few mins of ordering. The main took over 35 mins and had to ask after a long wait for the dessert menu. Every time we asked for more drinks it took forever. Sad really because the food was gorgeous

My friend and I enjoyed a very pleasant brunch on sunday morning in the conservatory area. I was very pleased they had noted my request for a table there. It was a special birthday brunch so the Conservatory part of the restaurant was much appreciated.

My favourite restaurant in London but the service was very slow I think they had tried to pack too many customers in.

My 3rd time here I love it. Such a lovely place to come for dinner. The food is delicious and service is great all in such a nice setting.
Highly recommend.

Excellent!

Very good restaurant

Very friendly staff at every point of contact. Asked for a nice table in the garden. Were offered great table on the Terrace. All great value.

Afternoon tea was lovely, couldn’t fault the food but the service was terrible.
Ordered drinks and they didn’t show up so had to ask again, no milk came with the tea so had to ask for that after. Had to ask for cutlery too.
There seemed to be lots of staff looking very serious rushing about but there were lots of empty tables so not sure why we had to ask for everything, seemed very unorganised with no attention to detail.
Final thing was being given a cocktail in the garden bar that had a staple on top of the ice.
These things happen but no apology the barman just said “I didn’t make it”
Not the service I’d have expected overall from such a highly regarded establishment.

We arrived an hour early, made the Restaurant aware and sat at the bar for a few delicious cocktails. Despite the restaurant advising that seating outside is on a first come first served basis, we were seated inside which was disappointing. Having said that, the service was good and food very tasty

2nd time I've been here and received below par service for a place with a noted reputation. Starts well with a lovely chap escorting you to the table but then the standard of service from everyone else falls short. Took 15 minutes to receive an orange juice and a coffee, came separately a few minutes apart, genuinely forgot I'd ordered one when it turned up. Didn't receive a stirring spoon with coffee, asked for one twice, had to stir in sugar with the knife in the end. Took near 25 minutes before a food order was taken. Food very average, orange juice tasted watered down. Didn't pay the 12.5% service charge. Won't be going back

Very poor meal indeed. Fish and chips batter was very unhealthy and overly
greasy. Not the normal standard associated with you. The chips were also way over done. The waiter removed them from the bill, which I am grateful for.

We also wanted the garden for my girlfriends birthday. We booked for 9:15 and on arrival was told last orders in the garden are 7:45.

Copied from the website - We will do our best to accommodate all table requests, however tables are allocated on arrival and cannot be guaranteed.

Went to the Ivy for my birthday, no special effort was made despite it being put on the booking form. Ordered bread for the table and a starter. The starter came before the bread which I found odd to not wait so this could be served before or at least together. It eventually arrived with the mains. When ordering my main I was asked ‘are you sure?’ When requesting a sauce that was with another main which I found rude. We were given the desert menu but no one came to ask if we wanted anything for over 10 minutes so the bill was asked for. They did not remove the bread from the bill which I expected after waiting so long for it. The food was delicious but the service ruined the evening.

It was our anniversary and all the staff made it a special night!! Many thanks!

Beautiful restaurant for my daughters 18th lunch. We arrived early and were accommodated immediately. The food was lovely and they even remembered that it was a birthday celebration and presented my daughter with a happy birthday dessert. Will definitely go again thank you

After booking a month previous to our lunch and requesting a table in the garden we were given one on the enclosed terrace. Our table was in the sun and as it was enclosed was extremely hot and uncomfortable. We asked 3 different staff if we could move as there were some spare tables in the shade and they all said no as it’s not their policy! In the end after speaking to the manager they eventually moved us to the garden after our lunch. I have been going to the main Ivy in Covent Garden for years and a lot of the brasseries recently, unfortunately this experience was VERY disappointing.

It was, as always - a great experience. 4 - stars simply due to some things on the menu being quite good with others not being that special...

On the other hand - despite repeated requests we were seated by the main entrance instead of by the garden or its surroundings...

Very good restaurant in Chelsea. Fantastic the food. Very cool the ambience.

we were given a table in the smoking area, or beside smokers, we never said we smoked, so did not appreciate the placement. The table was uneven and kept shaking.Food was great, service was good. Thank you.

Excellent, thank you.

Great space, food and service. The GM runs a great operation. Impressive.

Excellent cocktails and aps- mains too. Fish and chips, steak, fish, pasta are all great. Chocolate desert also excellent. Truffle fries are a must.

Only drawback: every visit, the hostess stand ladies are unnecessarily snotty and rude. There’s a gracious way, and a b|+<#¥ way, to ask if one has a booking. Sadly, every time, the ladies at the front choose a less than gracious way to welcome guests- both those with and without a reservation.

Great place, love it here!
Food was lovely, drinks were so nice!
The setting is just amazing! Feel like your eating at a very expensive restaurant but with a low key vibe (and low prices!!)

Best Dover Sole I have ever had , advance booking for my Wife’s 60th Birthday, we were given a poor seat and when asked for a better seat we were dismissed.
That was disappointing.
It was meant to be a special day having come a long way from Australia.

I think it’s the best Ivy in the world!! Always great atmosphere but you can still hear each other. Food is fresh, clean, tasty and well presented. There’s something for everyone.

had the most amazing time here for my birthday, food, service and the garden setting was absolutely perfect. Thank you so much x

My second time here in a month! I love this place. Beautiful decor, food is wonderful. Service is great. Highly recommend going during the flower show because the outside is decorated in all flowers!

When I made a booking I asked for nice and romantic table for two , as I mention it will be our anniversary dinner. We get table inside of the restaurant just in the middle where was lots of different tables - in more quiet area. Food was lovely, service was good as well, had a nice time . So will definitely recommend it to everyone.

Pleasant dining experience, with excellent service. However, I booked this place for my sister's birthday and was disappointed that they had taken their outdoor flower wall down, and then was furthermore disappointed that we could not have our afternoon tea in the garden area at the back as it was for drinks only. It's a shame, given it was such a nice day and the atmosphere was more vibrant around there. The main dining area felt somewhat dark and a little gloomy given that we had our tea at off peak time and there weren't many diners present. Food wise, the scones and teas were delicious. Unfortunately not great for vegetarians as all my mum got was soggy cucumber sandwiches (only other option was avocado, so not a great deal of choice ) . Overall, would probably go back, but this time for drinks.

It’s great but the service it was very very slow