Permanently Closed - Shula's Steak House - The Westshore Grand

4.3
1257 Reviews
$50 and over
Steak

About

This restaurant is permanently closed. Coach Don Shula’s ability to dig into the details translated to a record-setting number of wins on the field. His consistent excellence entertained; his pursuit of perfection inspired; and his winning ways created lasting memories. We want every experience at Shula’s Steak House to do the same for you. From the moment you enter, Coach’s storied career sets the tone for an elevated take on the traditional steakhouse experience. Perfectly prepared steaks, and bold, craveable interpretations of classic steakhouse dishes are paired with attentive service that puts you front and center. We go above and beyond to make sure that each and every carefully considered detail comes together in a way that entertains, not overwhelms, so that you can focus on enjoying the moment and making memories with your guests. Whether you’re celebrating an anniversary or just the end of the work week, your experience at Shula’s Steak House will stick with you long after you’ve left the table.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
What 1257 people are sayingWrite a review
Overall ratings and reviews
4.3based on all time ratings
4.4
food
4.3
service
4.1
ambience
3.7
value
Noise · Moderate
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H
Hjklqsd
1 review
Dined on February 14, 2021
Overall3food3service4ambience2

I had been years since I had eaten at a Shulas and it is no where near the experience I remember. Food took forever, ambiance far below what you would expect for the price. Way too much dressing on the salad. The steaks were great but not at the price point given the other challenges. Disappointed experience for something special on Valentine’s Day.

RR
vipRobertR
Tampa
5 reviews
Dined on February 14, 2021
Overall2food2service2ambience3

I think this once great restaurant is now closed again, but we were there on the last night and it was a disaster. They could not cook a steak medium well after three attempts. The spinach is now just kale and two tables who came in after us got their food first with a different server. Oh well, was at one time one of Tampa’s finest.

MS
MaryannS
Tampa
5 reviews
Dined on February 14, 2021
Overall5food5service5ambience5

Delicious food and great experience as usual. The husband always gets the filet and I get the salmon. Both were cooked to perfection and Ali made sure that we had everything we needed. We are very sad that they are closing again and this was a temporary open for the Super Bowl. This is hands down our favorite restaurant.

JS
JennS
Tampa
2 reviews
Dined on February 13, 2021
Overall4food4service4ambience3

We had dinner to celebrate Valentine's Day. Food was good, but menu was much smaller than I anticipated. Our server was kind, but not as attentive as I expected. Good food, good service. Look elsewhere for a romantic night out.

OT
vipOpenTable Diner
Orlando
4 reviews
Dined on February 13, 2021
Overall2food2service2ambience3

We waited an 1 hr and 45 minutes for our food and 1/2 the meals were overcooked although it was 10 of us and a large party we were very disappointed

OT
OpenTable Diner
Tampa
1 review
Dined on February 12, 2021
Overall2food3service2ambience2

The menu was very limited, We came for our wedding Anniv. The main reason was the Chocolate Souffle and Lobster/crab mac and Cheese. We were told that they only opened for the Superbowl and would be closing again on Sunday the 14th. The steak was good. We just expected so much more! It use to be great and worth it, we would have went somewhere else but it was too late.

OT
OpenTable Diner
Jacksonville
4 reviews
Dined on February 10, 2021
Overall3food4service5ambience3

Had a party of 6 for a birthday. The actual restaurant is not open. We were seated in the bar area. This worked out for our party, but it was odd to not know the restaurant area was not available. Our server was excellent and made our experience memorable. The host/manager was not as helpful. Solid steak, but very overpriced compared to Berns or Charlie’s.

m
markd
1 review
Dined on February 6, 2021
Overall5food5service3ambience5

GREAT FOOD, BEEN GOING THER FOR 23YRS NOW.

COULD USE A LITTLE MORE PAMPERING SERVICE AT THE TABLE.( MORE THEN ONE PERSON TAKING CARE OF YOU)

PRICE IS GREAT FOR THE QUILTY LEVEL OF FOOD.

AN
vipAndyNPR
Tampa
255 reviews
Dined on February 6, 2021
Overall3food3service4ambience4

This is not the Shula's you remember. Servers are all new and the menu is more of a sports bar as opposed to upscale steakhouse menu, including things like Chicken Wings and a pimento cheese jar. The menu is very limited and it appears that the quality of today's offerings is not as it used to be. This also shows up in the prices which are much less than their previous menu.

The wait staff is all new. We miss Gary and Neil. Previously we would have been offered some sour dough bread, but this time we were not and assumed it was no longer available. A different server offered it to another table near us.

Onto the food: The appetizer crab cake was okay, but the remoulade was just dumped over the top, not on the side as it used to be. The chicken was dry and not very flavorful even with the sauce heavily poured over the top. The Filet Mignon was cooked properly and was tender. The spinach and kale side was sort of grainy and their hand cut french fries are not the steak fries of past. I would have preferred grilled or steamed asparagus, not the poached lemony kind they served.

The cheesecake was sort of tasteless.

We likely won't be going back until their menu is restored. I hope that is soon!

OT
OpenTable Diner
1 review
Dined on February 5, 2021
Overall5food5service5ambience5

Very happy they are open again. The food was amazing and our server was incredible!!

s
vipspeargat
Tampa
9 reviews
Dined on January 31, 2021
Overall5food5service5ambience5

Tiffany was incredible! Music would have been helpful for the stark quiet. Food was amazing as always.

SJ
vipStevenJ
San Francisco
35 reviews
Dined on January 23, 2021
Overall3food4service5ambience3

If I knew the restaurant was closed and we had to eat in the lounge, I think I may have passed. The food was good and the service was excellent, since we were the only ones in The lounge. However, the TV being on was a distraction.

DL
vipDaveLutz
Tampa
42 reviews
Dined on March 28, 2020
Overall3food5service3ambience5

We were unable to eat there as it was shutdown by the virus.

MI
vipMICHAELA
Tampa
66 reviews
Dined on March 14, 2020
Overall5food5service3ambience4

Excellent food as always. Wanted Gary to be our waiter, but he a large party to tend to so he couldn’t be our waiter tonight. My steak and sides were perfect as well as the French onion soup and bread. It sucks the place isn’t as busy as it used to be. I always say that in my Shula’s reviews, but it’s true.

The only set back was our server Paul was very inattentive and not personable at all. Ali made up for it and took pretty good of us. Gary did come over to say hi so that was nice of him.

I will always enjoy coming to this place despite the bad reviews lately and the empty dining room. I hated to see they got rid of the birthday promo but it won’t deter me from coming back.

LM
LMcNab
Tampa
2 reviews
Dined on March 7, 2020
Overall2food3service2ambience2

Steak was great. I’ve had better service which is expected since Shula’s has the nerve to charge so much for a steak, I’ll gladly pay but your mouth better smell tolerable, don’t drop silverware and menus around me, I’d like to not have to ask for a refill on my iced tea, I prefer to go to Bern’s, pay the price and have stellar service than to have a server who doesn’t know how to say “you’re welcome”. Tragic but true. Many times I thanked the server however he turned around and walked away. Simply no manners. This I blame on management, I’d make sure my clients are all being thanked for coming in. Even when we left I said “thank you for everything sir, I appreciate you”. The server said “thanks” and went back to the computer screen.

I work in customer service, I’m persnickety with manners, if you’re charging the price, I demand good manners like I show your staff.

I’ll give Shula’s 10 stars for the steak, service

OT
OpenTable Diner
Tampa
9 reviews
Dined on March 7, 2020
Overall4food5service2ambience4

Service was very slow tonight. Otherwise food was good . Was not our first visit and won’t be our last, just an off night service wise

TP
TomP
1 review
Dined on March 7, 2020
Overall4food5service4ambience4

The appetizers and sides and steaks were spectacular. However the crème brulee was cold and bland. It took them a while to bring it to the table after I ordered it, and I half suspect they ran over to Publix to get it.

KL
KayeL
Tampa
6 reviews
Dined on March 7, 2020
Overall1food1service1ambience1

This was by far the worst meal I have had at a steakhouse. I have been to many steakhouses entertaining clients and made the suggestion to very close fiends to come to this place. The food was cold to the point I felt it was not safe and even having sent it back, the second steak came back cold again. Our waiter didn’t have a clue what to do and even when I complained to the manager, he was indifferent. I will never go to this restaurant again and recommend others do not spend money on this very expensive restaurant. We should have gone to Applebee’s as this would surely have been a better experience.

C
vipCoachrick
New York Area
5 reviews
Dined on March 6, 2020
Overall4food5service5ambience4

Both the Kansas City ribeye and the porterhouse were flavorful and cooked to a spot-on temp. Shula’s steaks are as tasty as you’re likely to find anywhere, unless you’re looking for major dry-aged funk. These are either wet aged or insufficiently dry-aged to produce that blue cheesey flavor. Sides of creamed spinach and steak fries were both good, though short of outstanding. Service was attentive. Prices are very much at the high end of Tampa steakhouses. Bern’s provides much better value. Wine list is inadequate for a high end steakhouse. Shula’s had a great prime rib on the menu several years back. Would love for them to bring it back.

KL
vipKerryLynn
Phoenix
30 reviews
Dined on March 5, 2020
Overall3food3service4ambience4

Food was not up to standard on this visit. We will try again...

OT
OpenTable Diner
1 review
Dined on February 29, 2020
Overall1food1service1ambience1

Took 40min to get appetizers and 70 for main course. They claim to be busy but there several empty tables . Steak was Ok. But the chicken was dry and tasteless

EN
EddyN
Miami
1 review
Dined on February 29, 2020
Overall4food4service3ambience2

waiter was somewhat preoccupied. Towards the end of our meal it took a long time to receive the bill.

JD
JeremiahD
Tampa
1 review
Dined on February 29, 2020
Overall5food5service5ambience5

The food was excellent! The steak was perfectly seasoned, not too salty. A little on the rare side for my taste, but was delicious. The baked potato was cooked to perfection and the creme brulee dessert was absolutely devine. The atmosphere was perfect for our anniversary dinner. Wasn't too noisy, and the staff and manager were very polite. The cocktails were wonderful and the wine was also wonderful. Thank you for having us, and we will definitely recommend this restaurant to everyone?

OT
OpenTable Diner
Cleveland
2 reviews
Dined on February 29, 2020
Overall5food5service5ambience5

I love the steaks at Shulas and Sean is the best bartender ever. We always enjoy going there.

JE
JohnE
1 review
Dined on February 28, 2020
Overall2food1service3ambience3

Quite expensive. Food prepared with too much garlic. Not a good value. Now I understand why it was easy to reserve a table.

OT
OpenTable Diner
Tampa
6 reviews
Dined on February 27, 2020
Overall5food5service5ambience5

Shula’s is always a great experience. And Gary is the best.

MA
MelissaA
Tampa
1 review
Dined on February 25, 2020
Overall3food3service5ambience4

The steak was very good. I had it cooked medium rare. it had good seasoning. The bearnaise sauce was just ok that came with the steak. The sides were just ok. I got the mushrooms and the twice baked potato.
the chocolate lava cake was very delicious for dessert.

NR
NorrisR
1 review
Dined on February 25, 2020
Overall2food2service3ambience2

For a so called famous steak house. Not so much. I have had better food at Outback.
I will not be back.

JG
JG82
New Orleans
2 reviews
Dined on February 22, 2020
Overall4food4service3ambience4

If you're a Dolphins Fan or perhaps a football fan in general, Shula's is worth a stop. Lombardi Trophies, Undefeated Season Footballs and Pictures were awesome to see.

Shula's misses the mark in that it portrays itself as a High End Steakhouse on par with Charley's and Bern's but does not play in that field. Ultimately I would consider it an upscale Steakhouse likely in the Fleming's\Capital Grill grouping.

Food was mostly good but value was not commensurate with the price. Things like the red wine demi lacked flavor and the twice baked potato fell flat. Steaks were good not great.

Overall a moderate steakhouse that would be interesting to Football fans.

RF
RodF
Tampa
4 reviews
Dined on February 19, 2020
Overall5food5service5ambience4

Best Steaks, Sides, Desserts. For the price Shulas gives you a better quality of food. We celebrated a Birthday and Anniversary again in February. We both had the 24 Oz Porterhouse, salad, two sides, drinks and dessert for under $200.00, including tip. The sides are big enough for two (2). so don't over-order.
We went on a weekday and had a nice quiet dinner. The restaurant more busy on Friday & Saturdays. The place id "PERFECT"

OT
OpenTable Diner
Tampa
3 reviews
Dined on February 17, 2020
Overall5food5service5ambience1

Everything was great. Food. Service. The place was EMPTY however. That didn’t bother me since the food and service were so good.

OT
OpenTable Diner
1 review
Dined on February 15, 2020
Overall1food1service4ambience2

I’ll start by saying that they were accommodating and let us seat earlier. The manager was a nice young man and our server was kind as well. However, it took over an hour for our steaks to arrive and we didn’t even order an appetizer. Our poor server was mystified. He said, “Let me check on your food.” He cake bad saying it’d be a few minutes longer. Well it ended up being at least another 30 minutes. My date ordered his medium well and it came out rare. I ordered mine medium
And it was rare and cold. His baked potato was cold. We sent the meat back to cook longer and mine came back the same. I didn’t even bother to say anything. To top it off the steaks were so bland. My filet was tender enough but his strip was so dry. He couldn’t even finish it. They offered free drinks and desserts but we don’t drink and didn’t want dessert. We wanted a good cut of meat. We are paying a lot of money. They took off some money but you’re still paying a lot for the worst steaks I’ve ever tasted. And to top it off the peppercorn sauce tasted like it was a packet of brown gravy. A steak I could get at a quarter of the price at a typical steakhouse would’ve far exceeded what we got.

OT
OpenTable Diner
Washington DC
3 reviews
Dined on February 15, 2020
Overall1food2service2ambience1

We arrived at the time of our reservation and there was no one at the host stand to greet us. Several servers looked in our direction and no one acknowledged our presence. Another couple arrived behind us, and the gentleman was brave enough to walk into the restaurant portion to get someone’s attention.

Shula’s dining area is literally placed in half of an area that was likely used for serving hotel breakfast at one time. Loud wooden floors. Half-assed room-dividers. Water spots on silverware.

The menu was printed on a piece of heavy printer paper. There were no special/signature plates prepared by the kitchen (we dined on Saturday of Valentines weekend). I will credit the French Onion Soup as being the best thing I had all evening. The ribeye tasted like it was purchased from Walmart. I’ve been eating in prime steakhouses for more than a decade, and this was hands down the worst possible experience I’ve ever had.

I wouldn’t recommend this establishment to anyone. Especially with much better options in close proximity around Tampa.

MD
MonicaD
Miami
2 reviews
Dined on February 15, 2020
Overall1food2service1ambience2

We went to Shula’s with some friends for my husband’s 40th birthday. It was definitely a splurge and we had high hopes. Reservation was at 6:30, but we got there and we were seated by about 6:15. We weren’t done until 9:30. Service was so slow! To be fair, our server was an older gentleman and had 8 tables, which is unacceptable for an establishment like this. Even with an assistant, there’s no way to give each table the attention it deserves. Drinks sat empty for far too long and the time between each course felt like hours. Once our food finally came out, mine and my husband’s steaks were grossly overcooked. My filet was supposed to be medium, but came out well-done and very dry. The only saving grace was the blue cheese topping. My husband also had a filet, which was supposed to be medium well and was past the point of well-done. We’ve both worked in restaurants and know not to send the food back, so we ate them because we were starving. One friend enjoyed their steak, cooked a perfect medium rare, and the other enjoyed the French cut chicken. Gratin potatoes were flavorless. We did get a free piece of chocolate cake to celebrate the birthday, but it wasn’t enough to redeem the food or service. We won’t be going back to Shula’s or recommending it to anyone we know. Very disappointing!

OT
OpenTable Diner
1 review
Dined on February 14, 2020
Overall2food1service2ambience1

We went for Valentine’s Day, 2020. First experience at Shulas, and the last as well. We started at the bar and the bartender was horrible. She asked “how are you?” I said “we’re great; how are you?” And her response was “you don’t want to know.” After ordering drinks, we told her we were waiting for our seat to open, and we wanted an appetizer. We asked if there was a chance we could get an app out within 45 minutes, when our seat would become available. “Your guess is as good as mine,” she said. Yikes. We ordered a Caesar salad, figuring it could be made in 45 minutes. Well, it was not, and we went to our seats.

Before going to our seats, I went to check in to let the restaurant staff know we had arrived. I waited at the entryway for 5 minutes, with staff passing by me, ignoring me, until a manager came. When he came, I remarked “there appears to be many empty tables; it looks as though we could have had an earlier check in” and he said “we just had several tables leave, and we leave tables available for walkins, which you can’t get through any app.” Well, there were 5 dirty tables, but there were likely 10 clean tables as well. I’m not sure about his statement.

There is NO ambiance. When we were seated, the waiter was nice, and did a good job. The menu was a set menu, which included Caesar salad. Why did the bartender not advise us? I asked a manager to take the charge off of the bar bill, and he did it, since we had not received the Caesar salad yet, anyhow.

The soup and salad were good, but it took quite some time for the food to be Delivered. The waiter was apologetic. When we finally received our ribeyes, my wife’s was more medium rare (ordered medium) and both were fatty with tough fat (as opposed to the good fat that adds flavor and melts away when cooked).

For $350 all told, it was the most disappointing meal I’ve had in years. The ribeye at Longhorn was much, much better than the one we ate at Shulas. Such a disappointment.

OT
OpenTable Diner
Savannah
5 reviews
Dined on February 14, 2020
Overall2food4service1ambience1

The food was very good, but with so many other good steak restaurants in the area, definitely not worth the price for the poor service and atmosphere. Eddie Vs, Berns, Charlie’s all MUCH better choices!

OT
OpenTable Diner
Tampa
1 review
Dined on February 14, 2020
Overall1food1service1ambience1

Well we sat down and waited for our waiter for half an hour then it took them another hour for us to get the meal and the steak was burned and hard

OT
OpenTable Diner
Tampa
2 reviews
Dined on February 14, 2020
Overall2food2service3ambience5

Valentine's Day dinner. Our reservations were at 7:30 and we left the restaurant at 10:30, and had to ask the servers to box our desserts before they got to the table. Three hours is way too long for dinner. Everything took a very long time. Typically we expected slight delay due to Valentine's Day, but there were very many empty tables and it did not appear to be super busy. My wife ordered lamb chops and they were very overcooked and dry. She sent them back and the next ones came out the same way. I ordered the ribeye and it did not have a lot of flavor. The lobster bisque and the salads were both amazing though. I was offered bread with my soup and it was not delivered to my table until literally 30 minutes after I finished my soup. Not sure if they were understaffed. There seemed to be sufficient help. I have not been to Shula's in several years but I definitely remember it being a much better experience than this.

BS
BarbaraS
Tampa
4 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

Everything was perfect for a romantic valentine day

D
Disappointed
1 review
Dined on February 11, 2020
Overall3food2service3ambience2

Other steakhouses in the area at same price point are better. Steak was ok, baked potato was still hard, crab mac and cheese was good. When you spend $100 a per person it's little things like packaging take home boxes for the customer that help add value to customer experience.

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Permanently Closed - Shula's Steak House - The Westshore Grand is rated 4.3 stars by 1257 OpenTable diners.

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