Sansei Seafood Restaurant & Sushi Bar - WAIKIKI, Oahu
Food was good as usual. The service was the worst I’ve ever had there. Didn’t bring out my kids meal, did not bring one drink order, served my kids ice creams way after the main dessert was finished. Charged my card to the wrong bill (adjacent table). Won’t be going back.
From the luscious mango crab rolls to the panko crusted ahi rolls in wasabi butter sauce to the delectable apple tarts a la mode, every bite tasted like a morsel from heaven. Our server was fantastic, and the entire staff could not have been more wonderful. We treasure Sansei as our favorite restaurant in Honolulu.
Our waitress was a SWEETHEART - so kind, thoughtful, attentive. We are so bummed we don’t remember her name bc she deserves a shout out - she goes to college, lives and works in the area, pretty girl with long eye lashes and dark hair. She made our anniversary so lovely and I felt awful bc jet lag got the best of me and we had to leave pretty quickly toward the end. Would definitely recommend to friends!
Comida muy sabrosa y un servicio excepcional, el chico que nos atendió nos recomendó varios platos exquisitos y nos sirvieron muy rápido
Great food and sushis
We didn't wait long to have our food
I have been dining at Sansei for years, a few times a year, each time I visit Waikiki. A simple request at the time of seating for an outside table was met with a smirky response by the hostess to her colleague, “oh, he wants an outside table” with as much attitude as she could muster. I could not stomach sitting at one of the many available unreserved outside tables for longer than 5 minutes before my anger and frustration by this mean person prompted my departure. Not an apology or any remedy was offered upon my mentioning this to the hostess. I guess Sansei has become too popular to care about basic customer service. Shame.
Sansei has some of the best sushi that we have found in Hawaii. The Tuna Tataki was superb. Other dishes were equally good, e.g., the tempura, both shrimp and vegetable was excellent. Some of the better cocktails at Waikiki. Food was delivered promptly and orders for additional items were quickly handled. Definitely worth a visit.
Omg what an awesome meal!! You know how you go to a restaurant and you totally luck out and everything is yummy and you’re so happy....well that’s how I felt tonight! We own a business and were celebrating 1 year!
We’ve lived on Oahu 10 years and never came here, so glad we did tonight. We used to eat at the one in Waikoloa when we lived in Kona, and this was better than we remembered!
Lovely dinner date spot! Outdoor seating had a beautiful view and music from across the way to listen to.
Great service. Friendly staff. Delicious food
Food quality is delicious, but could make it more exciting and eye catching, especially the sushi.
Our server Lauren was frickin amazing, total sweetheart who was capable of recommending dishes.
As for opentable reservation there was a glitch and the reservation never made it to restaurant, but they were able to accommodate within 10 min!
We've been going to sansei for the past 10years and its still great food. The best part is the staff treats you like family.
Our dinner view on Saturday night was spectacular! Cannot beat the purple and pink sunset on the patio. My fiancé and I started with the Hawaiian ahi carpaccio and it was SO GOOD. Definitely the best thing we ordered, everything else was just OK.
For our main we shared the yellowtail collar and a couple special sushi rolls. Neither were that great. The fish was a little too dry with no sauce to help it out either :(
Sorry but We have WAY better sushi in San Diego..
We went to a beach concert across the street afterwards so it was a good spot beforehand! Probably won’t go again next time we’re in Waikiki though.
I would recommend Sansei Restaurant for these reasons: excellent host, awesome service, food was magnificent (very flavorful), water was always full, food came in a timely matter, overall our experience that night is worth coming again!
The food and service staff are ok. The prices are reasonable. The ambiance is very poor. The place looks very tired and the décor, furniture are very outdated. For the local people, please note, the valet charge is $15, with or without validation from the restaurant. We will not come back.
Most amazing food we had in Waikiki. Such s beautiful restaurant. Highly recommend. 100/100
Our waiter was terrible. He forgot my husband’s order. He never checked on us and when he did, he didn’t bring what we asked for. We had to ask another waiter to check on our food. The food was excellent but our server was terrible!
Enjoyed the food. We ate sushi, salad, and desert,and drank sake. Very delicious. We sat outside, and the noise were of vehicles and motorcycles and people walking with boom boxes, hanging off their shoulders, playing loudly. Nonetheless, we didn't shout to converse with one another.
We will return to Sansei in the future.
Love dining at Sansei whenever visiting Honolulu! The food, service and ambiance (seating on terrace) are fantastic.
Sansei was fantastic - very good and fresh sushi with innovative menu items. I sat at the sushi bar and the chefs were top notch!!
We really enjoyed the food and service was excellent! Our favorites were oyster shooters, shrimp dynamite, calamari, crab ramen and hamachi kama. Next time we’ll try some specialty items. This place never disappoints us!
Super good food!!! One of out favorite spots
Food and service was great! I would definitely recommend this restaurant.
Great Food and GREAT SERVICE!! Thank you for a wonderful evening!
Amazing food and drinks! We had a fantastic dinner!
Lots of normal sushi dishes but a few specials that were very tasty. The service was also very good
My husband and love this resturant! Always a must when we come to Waikiki
Had requested outdoor dining and to let us know if they were not able to accommodate so that we could make other arrangements. I don’t believe they must read the requests in advance bc we got there and all outside dining was closed. We weren’t able to quickly make other arrangements so we sat inside and was not what we wanted for ambiance at all. The toro was very good and the rolls were average. Service was great.
Awesome place to have the best Japanese food in Waikiki
As usual the service and food were excellent. Although we were early they accomodated us quickly. The food came out fast as well. We were finished in 45 min which is fast for us. In the past the food came out slower but in a timely manner. We always recommend it to others we know who look for a nice place to eat.
From the time you walked to the hostess table until it’s time to leave, you are well taken care of. The food was excellent and filling. I will definitely return.
After several days of eating resort fare, Sensai was a great break. The food was terrific and the location was great. If it was open for lunch we would have gone every day.
Lovely dinner. Wife loved the duck. I loved the sushi! Great service as well.
Sadly our meal was very disappointing. Dry over cooked fresh fish that was totally unseasoned. Served with a huge plateful of undressed green leaves that was inedible. Roast duck looked great and was cooked nicely but very stringy. Sashimi plate was excellent.
We have had many excellent meals in Honolulu but this wasn’t one of them.
Great food! Staff was friendly and recommendations were spot on!
They have an amazing number of appetizers. The entrees were decent, but it's the apps for the win .