Ruth's Chris Steak House - Houston

This is the second time we have gone for our anniversary. I requested a quieter area before hand and they tried to sit us in a walkway of a louder area . The manager quickly corrected this after I voiced my disdain for the location .

Dinner service was well.

Older gentlemen at the valet tried to say Valet was $3 , while normally I would love to tip I had no cash on me but the truth is the valet is complimentary and I already knew this . So questionable valet staff . We will not be adding this place to our regular dining out list as we have come twice and had vastly different levels of service and care .

Excellent Service and food was delicious. We were there for our 34th Anniversary and they had planned special touches. It was very nice. The only issue was a man at the table next to us never stopped talking and he was annoying, no fault of the restaurant.

Always consistently great food and service there. We went because we wanted a quieter dinner where our grandmother could hear us and it worked out fantastically

Great loved the food and service

Dinner was amazing

Food was great, service was good, the only drawback was sitting next to the bar, it was very loud.

Food was delicious. Hostess/greeter very nice.

Waiters did their job but lacked enthusiasm. Had 2 waiters and both seemed inconvenienced and not interested.

We have been going for years and this is the first time that the steak came out underdone. Sent it back and they tried to make it medium (instead of rare) but that just ruined the taste of the steak. Will be going back as this is our favorite restaurant, just not tonight. They did comp the bad steak so customer service is outstanding to “make it right”.

Nice restaurant, excellent steak and very attentive waiter.

Valentine’s Day date ruined by total of 3.5 hr wait time. Food was disgusting and not seasoned properly. I will never return as my husband and I special day was ruined.

Our profile reflect we prefer booths. For some reason the hostess said we requested a table with a view. We were seated in the middle of the restaurant. Not sure about what type of view she was referring to? We had in our request we were celebrating an anniversary. The hostess ask which couple was celebrating an anniversary and that was the end of that. Once seated it took about 8-10 minutes before someone came by. The service was a bit slow the whole night. The food was good, our waiter was nice, just not attentive. We had to ask for refills every time we needed it. The manager seem to pick and choose the tables he stopped by. Overall it was ok, we won’t be going back soon.

We always love Ruth’s Chris... the stuffed chicken and seafood tower is amazing!

Very Good!

As always, Ruth’s Chris does not miss a beat. From the great hostess to the server and everything in between. It was great and is why we come every year.

Exceptional experience as always.

Perfect! Ruth’s had rose petals on the table. I was sat in a booth per request as we sat on the same side. Service and food outstanding. We were very happy.

The food was amazing and our sever Jose gave us the best service I’ve ever had at any restaurant he made my first time there even more special and memorable.

Great! Food was amazing, all around 5 star experience.

Went for anniversary, notified ahead, nothing was done til I mentioned it, poor service, slow everything!

What we love about Ruth's Chris is that: 1) They always honor reservations; 2) Steaks are always prepared as ordered; 3) Service is always prompt without making the diner feel rushed; and, most importantly, 4) the food and drinks are all delicious. The only problem we had is that we tried to use a gift card that had been given to us, and the restaurant could not process it (but this same thing happened at another restaurant the following night).

Our waiter Brandon was great and really made our evening. Food was exceptional, service superb, great evening out with the wife.

I must say this place never disappoints. I have so much to say and a short time soooooo here goes. I am so glad me made reservations for 5pm when they opened. It was my friend's birthday and this is a place she chose. Great choice, of course. Our server was Mitchel (one "L" not two--inside joke), he was wonderful. Attentive without being over bearing. He made great suggestions as well but we already had our minds made up. We wanted an off menu item, salmon. So we had salmon with garlic butter (extra on side) and oscared it. LOL. It came with a crab cake and asparagus. Yummy. For sides be both chose Brussels Sprouts because we both love them and she got the sweet potato/regular potato au gratin. For desert we had cheesecake. They initially brought out the cherry bread pudding but she doesn't like bread pudding (shame of her, right) and I have a nut allergy and they had already spread this lovely pecan glaze over it. We also had a Ruth Chris Coffee. It went perfect with the cheesecake.

Great place to impress on a special occasion.

The service we get from Dragon is excellent as always and that is a lot of the reason we come. The food is always consistent and cocktails are good

Love the ambience. Always a pleasure dining here. Shannon was exceptional bar none. Keep up the great work.

Been going here for many years but seems like management has changed. The entire experience from start to finish is not what you would expect from a fine dining establishment. I expect to be treated like this at a fast food joint but not a fancy steakhouse. Unorganized, no teamwork, lack of followup from management and inconsistent food quality. Very disappointing as this was one of our favorite spots in H-Town. We will not be going back!!!!!!!!!

The hostess said 10 minute wait and after 10 minutes we asked how much longer and she had a bad attitude. A waiter spilled a drink on the floor behind my brother and didn’t ask if anything got on him. The old fashion drink my father ordered was watery. Other than that they food was delicious and our waiter was very kind but he had too many tables to wait on.

Jose was amazing! Our steaks were incredible as always!!!

Excellent service and food

Best strip steak in town hands down. I like the valet parking. Service is fine but not outstanding. A meal here is not for the weak wallet and the drinks are overpriced. Glad that I can afford it

Excellent service as Always

Great food great service

The Tuna Steak was not good -- first time I have gotten that and it will be the last. It was hard to even cut into because of the crest The inside was fine but actually even hard to cut then. Had to be pulled apart. Not ever having tuna before I didn't complain as I thought maybe that was how it was to be. But never again.

Christmas and Birthdays

We have gone to many Ruth's Chris Steak houses. This was good. Just not one of their better locations.

Thank you! It was our 2nd visit in the last few months. The service has been outstanding and the food is off the hook!

Great evening having a casual dinner with family! Edward our server, was Excellent!

Great redeemer! My past few experiences at Ruth’s Chris around the country had been kind of letting me down, but this location totally redeemed the brand! Had an awesome tomahawk steak for the table, some sides and some drinks. Our waiter Mitchell was great and we had a really good time!

Celebrated a Honeymoon dinner and the whole Ruth Chris staff was phenomenal and helped make our dinner special.

Bowl game dinner