Ruth's Chris Steak House - North Raleigh

Always a good time... North Hills Food and service always great! Thank you Ashley and Pablo, for a enjoyable date night!

Great service - outstanding venue. Grandkids love it!!!

The food was amazing, we had an amazing waiter who was very attentive & I love the fact that the service is consistent with each location. Great job

The best steak I've had in years. All of the food was absolutely fabulous. We will treat ourselves again sometime. It is worth it!

This was an average Ruth Chris experience...My wife and I visit Ruth Chris establishments around the country.

1. We did not receive the bread until after our salads were finished

2. Our waitress checked on us only once throughout our visit

3. The overall quality of the food was great

Great Customer Service, food, and wine

We love Ruth’s Chris! It’s our annual Valentine’s Day outing...:). And...overall...we had a great time as usual. One small wrinkle was that we got 2 of the Valentine’s Cowboy Ribeye meals...and upgraded one of the side dishes to lobster Mac and cheese. We expected to be upcharged something for the substitution...but realized later we were charged the full $24 for getting that side item. It just seemed like overkill on a meal that was almost $300 with the tip. But....it didn’t ruin our experience. We are still big fans of the restaurant!

It was good

Great experience

Normally I enjoy my meals here, but during this visit the food was just okay. I feel like since it was restaurant week and they sold at a discounted the prices, they slimmed back on the quality.

The meal started off with taking 3 times to get my salad right. Not a good beginning. This was followed-up by my husband's medium well steak coming out rare. It was still blue. Meanwhile, our server never did stop by to check on this. Thankfully two managers did stop by and made it right. It ended up medium not medium well but I reminded him he could continue to cook it using the hot plate. The potatoes and brussel sprouts were not cooked all the way through. The potatoes were a bit crunchy. There were several large parties and it was restaurant week but still no excuse for subpar service and food. To finish off the evening, the server handed us a dessert menu and since the menu said "chef's choice" for restaurant week dessert we assumed it was just order off menu (like other places I've been). When the bill came we were charged for dessert. I also heard another server say to a table that she was bringing out the restaurant week dessert so this is how I figured out we'd not been informed on the correct dessert. She grudgingly took it off our bill as she should have. I doubt I'l return as there are much better steakhouses in Raleigh.

Great service

A perfect dining experience! Food never disappoints!

Excellent!

Ruth Chris yet again has not disappointed. Brought my mom here for her first time. She loved it.

BEST steak, best service and best restaurant for any special event!!!!!

We attended this steakhouse for Restaurant Week. We arrived 15 minutes before our scheduled reservation, but were seated quickly. Although the portions were moderate, everything we ordered was very good. We had to ask for the bread basket twice before it appeared on the table. The sides were additional to the $35 dinner special, although discounted by $2. The prices on the menu in general were a little exorbitant. We would only attend this restaurant during Restaurant Week. Service was cordial and mostly efficient.

I think a side should come with order. The service was good and the workers were very friendly.

Very nice, tender and flavorful steak. Complimentary valet.

Very underwhelming. Food and drinks were poor. Understaffed so service was poor. Will not return since there are other awesome options close by.

Great celebration with my wife.

Salty. $5 for a substitution? GMAB! Too much salt. Crab cakes had a lot of crab

Great service, great food but a little expensive. Worth it for a special occassion

Samantha was fantastic and the food as always was wonderful. We visit around once a month and we are always pleased. We got to bring some first time guests with us and they really Enjoyed the steak and lobster.

Wife’s Birthday

We've been to Ruth's Chris steak houses in Florida and New York. This one didn't quite match up to either. The steaks were just not good (not worth the $50 each), the broccoli was way overcooked (they had to take it off our check) and the french fries were too greasy. Just expected more from a high-quality steak house in the middle of North Hills. Will stick with Capital Grille until we find something better.

Waited about 10 minutes to be seated and we had a reservation, no big deal. But then the service was slow and we waited about 40 minutes before bread was brought to the table. The biggest issue was a piece of broken glass about the size of pea in my daughter's salad, she bit into it, but thankfully, she was able to spit it out without sustaining an injury. I showed the Manager and was surprised when he just walked away. He came back over about 10 minutes later and said they had an issue with a broken glass in the kitchen earlier and they thought they had cleaned it all up, apparently not! The food was average, steaks not cooked to our asking, and the dining room we were in was extremely loud. For a place that has "steak" in their name, they should be able to cook a steak properly. Also, they should stop trying to cram 100 people into a room big enough for 50, bet that would help on the noise volume. Overall, just a bad experience. A different Manager came to our table later and apologized for the glass in the salad, he said he would cover our drinks and give us free dessert, wopdy do! It's a piece of glass, could've been much worse. There was no sense of urgency and they treated it as if it was not a big deal. Been to this location many times and it just keeps getting worse, think I'm done with Ruth's Chris.

*Update - I was contacted by Ruth's Chris after our visit and they offered an apology and requested we visit again. We will dine at this location again and hopefully have a much better dining experience.

Food was good, a few mistakes with the order but they were corrected. There was also a delay in seating even with a reservation

We were seated in the more private area to the right of the main dining room. The quieter ambience made it perfect for our group to be able to chat and hear each other easily.
Ronnie took excellent care of us and made sure every detail was seen to.
After dinner drinks were a pleasure in the bar with Ashley! More attentive service! Thank you to the whole team for making our dinner with friends memorable. BTW: these are friends that we met years ago at a Ruth’s Chris wine dinner!

Great as usual. You can always count on Ruth's Chris to provide a consistent, tasty and wonderful experience.

The comfort and wine was excellent but the food was only fair. Good but nothing special. My steak was at least two levels overcooked. Salad and side were average. Dessert was very good. Overall it was enjoyable but because of the food quality, nothing that I would recommend.

Food, ambiance and value are great. Service lacking. Server interrupted too much with her suggestions.

I went for my friend’s birthday and it was awesome! Included a complimentary birthday dessert!

Given seat next to kitchen. Shouts of “order up” interrupted our entire meal. Was informed by our server 1/2 way through the meal that this was her second night working. She didn’t have to tell us. She was amateurish, not knowledgeable of the menu and did not have a speaking voice suited for this type of establishment. I would have been patient if the manager had come by earlier in the meal to check in but if meandered by towards the end .
The steak was pretty tasteless and dry . The sides average. Oh- and the bread was brought out with the meal, not before.
I used to like Ruth Chris but it has gone downhill and there are better choices that I will choose in the future

I thought that the food was wonderful but I thought the price for a beer $8 was outrageous.

The wait staff bumped into the back of my chair at least 10 times, even after I commented on that to our waiter. Before I am seated, I must see my seat and table. Staff obviously did not care. Very annoying to pay $500.00 and suffer with that nuisance.

I have never had a better turkey. My family and I will definitely be back.

Great food and service. Dishes timed well, and attentive service without smothering. A little pricy, but worth it for special occasions.