Worked with Adam who is quit responsive and has great customer service. This is not a corporate location, it is a franchise, which is why I gave the scores I did. Ruth's doesn't make a shrimp entree? You make the app. The entree is in a bowl with mask potatoes. How hard is that? Don't make Thousand Island dressing??? What, best dressing EVER! No stuffed mushrooms. I can go on and on what they didn't have. The food they did have was good.

I loved my birthday dinner ! We had a private setting which was stunning and Ruth Chris even gave me a bday card ! Definitely a bday to remember. The staff was nice and attentive.

I really enjoyed my birthday dinner. The food was excellent and Walter made sure we had everything we needed. He was so attentive and kind.

This was a wonderful dinner experience. Our waiter Carlos was perfectly attentive and suggested the best drinks! From the appetizers to the desserts, it was one memorable meal.

It was our wedding anniversary and I couldn’t be more disappointed. We were seated in an overflow area that was the party/ballroom of the hotel. It wasn’t even in the restaurant. The decor was tired and bland. The table was wobbly; we had to ask for a candle for our table. I felt like I was dining in a conference room. It was ugly and sad.

I will say that my food was very good, but my husband’s steak was very bland and wasn’t good at all. We typically dine at the RC located in Pikesville, MD and have always been very pleased. I will probably never eat at the Pier 5 location again. It was a special day that felt anything but special. Hugely disappointed!

It was extremely cold in there no heat n we were dressed in after 5 attire and had to keep our coat on the entire time n order coffee the entire visit

Valentine’s Day

The waitress was informative and extremely attentive. Service was outstanding!
I will tell all my friends and family to eat here because the food was amazing!

This was my first time at this restaurant and it happened to be my anniversary, my wife and I had a wonderful experience, courteous friendly employees smiling under their masks 😊 it seemed like everybody knew it was our anniversary and wished us well.We will definitely be returning

This was not an excellent experience. We were celebrating a birthday and it wasn’t even acknowledged once we were seated. We were given one menu and we ordered and that menu was pulled and we were given a second menu —- with none of the meals we had selected. I found plastic in my mashed potatoes and the steak was not amazing. It was an overall disappointment

The server Adam was very vigilant and involved in our first visit there, he made me want to come again very soon

Me, my fiancé, and god children went to Ruth Chris for my god children’s 13th birthday. We arrived early but were seated promptly. Our waitress Kate was attentive but not overbearing; and she took the time to explain the menu to my god children. We enjoyed our meal as it was cooked to order. Despite my both of god children passing on dessert since I had put in the notes that they were turning 13 and we were celebrating they brought them both a dessert with Happy Birthday written on the dessert plate in chocolate. It was a great time and wonderful memory. I noted that they were quite diligent at following all COVID guidelines with some extras.

The service was excellent , my boyfriend and I visited for our anniversary. The food was excellent and they placed little rose petals and spreaded them across the table for us. They also served us a complimentary cheesecake for us. I really enjoyed everything and so did my boyfriend. I cant wit to visit Maryland and go to this restaurant again.

It was beautiful

Thanksgiving Dinner at Ruth Chris was wonderful.

Birthday Date

Honestly a little disappointing! Although we had reservations they were over booked and after waiting quite a while, we ended up accepting a table way in the back! No view....service was just ok! Not what I’m used to at Ruth Chris! Just over ally disappointing!

Great food and service! Pete, our waiter, made the experience the best. Thank you!!

Everyone was so nice

Everything was great with the service, standard service, just a couple of minor issues

- steak was over cooked (it was still juicy)
- bug in my wine (was taken care of)
- my server was very attentive, but too attentive, touching my cutlery with bare hands to make space on the table, reaching over the table etc. (this would have been okay pre covid but not now)

Tammy M. Was a great server and made our first experience amazing!

Great food, drinks, and atmosphere. The customer service is always on "10" when we're there.

We sat outside since the weather was beautiful. They added rose petals onto the tabletop as it was my gf’s daughter’s birthday. Everything was perfect other than my steak which I ordered medium rare came out medium well. Since I did not want to wait for them to cook me a new one, they comp’d our sides. Overall still a great meal and they ended it with a nice dessert for her birthday.

Great staff that knows the menu & history of Ruth chris!

Everything was amazing per usual! My drinks were perfect. Food was delicious and plated impeccably. The stuff was friendly and accommodating. It’s always a great experience!

Went to Ruths Chris in Baltimore, Pier 5 for dinner. Food was excellent and the service was exceptional. Will definitely come again.

Carlos was amazing host! Thank you for the lovely and great service

Excellent!

Ruth's Chris Steakhouse is a great place, albeit a tad bit pricey. If you are looking to impress someone or just as a special treat, highly recommend.

The service and waitress were all so awesome

The service was awful. The wait staff was inattentive, waited forever to order, decided to try something new and didn’t like it. We barely touched our dinner and we weren’t asked how things were or if we liked our food. Normally I love Ruth cris not this time. :(

Outdoor seating is beautifully designed while remaining socially distant for COVID19. Same great service and excellent steaks and sides. Ordered the summer special with a beuatiful house salad, steak and mashed potatoes.

I’m a regular and I haven’t been disappointed yet.

100% worthwhile delicioussssssssssssssssssssssssssss