Ruth's Chris Steak House - Pier 5

So, I eat here very often and today I had to send my food back. However it came back better than ever!!

Servicer missed steps and food wasn’t that great for price

Wayyyyy to loud. We were placed in a room with a party of like 20 and everything was off even the service because if all that commotion. Food was great and I will not blame the server for them being off. It was just too much going on in that room. I chose not to complain and be seated else where because I saw other tables leave that room with the party of 20 and I know those servers lost tips that night. So I wanted to make sure they got their tip.

My experience was great. Service was excellent. Our server was the best!

Took my mom for early Mother’s Day dinner. She had the best time. Food was perfect. Service was extraordinary!!

Our experience for my fathers 60th was amazing. Great food, service and very intimate.

We had a problem using our gift card and ended up paying for the dinner However, that being said the food was outstanding.

I’ve dined at the Ruth Chris in Pikesville,( which is nearest me) Annapolis and Eastern Avenue locations. The Eastern Avenue location exceeds them in every category.
The Service, the quality of the food portions and the atmosphere hands down.
.Our sever Josh was very attentive, offered recommendations from the wine and had a through knowledgeable the specials .
All of this made it an enjoyable evening.

Awesome food. Awesome service! Thx

Everthing was very good. My only comment would be that the lobster mac and cheese was not very tasty. Not creamy, basically the mac was pretty hard and dry. Steak and other items were very good!

We ordered the porterhouse for 2, asparagus, creamed spinach, lobster mac n cheese, sweet potato casserole. All were delicious, service was outstanding.

It was our anniversary, very good service, nice touch at the end where the dessert had happy anniversary written on the plate with candles

Any special occasion will be thoroughly enjoy here at Ruth’s Chris.
Food and service are spectacular!

Great service, fantastic food and beautiful location.

Pros:
- Hostesses were polite
- Steak was excellent
- Bread was warm and moist
- The seasonal special for $39 was pretty good with the exception of the sides being served at room temp / cold (see below)

Cons:
- No enforcement of dress code (people wearing t-shirts, jeans hanging below the buttox, sports gear, etc.) this was in both the dining area and bar area
- One steak was overcooked and one was undercooked. Sent back the overcooked one and it was done properly and returned
- sides including mashed potatoes and cheesy potatoes were served at room temp / cold
- bar was loud in a bad way (people were playing videos on their phones with the speaker blaring so it could be heard across the bar)
- bar has two awkward lamps at the bar that results in bright lights focusing on those sitting there

Overall, it is a shame that Ruth's Chris has gone down hill at this location and others. With other high end steak house options, we won't be going back after this experience.

Food was delicious as always, plus the location can’t be beat. We both had the petite ribeye and they were cooked to perfection.

We know there is wide variation among Ruth Chris establishments. The staff were very helpful and pleasant and the setting was lovely. But the T-bone was dry and too tough to cut. Other food was ok. Had one appetizer, two main dishes, one side, no alcohol or dessert and cost almost $200.

Enjoyed the experience !! 👍🏽👍🏽

Birthday for son!
The waiter was right in top of every detail.
I ordered the Cowboy Ribeye. Not even close to the best Ribeye ! Too much grain! Seemed smaller than promoted! Portions of side dishes too small for the price!
Wedge salad was the worst wedge dressing I have ever had. Keep the Balsamic simple !
Not a complicated salad to prepare!
Over priced for what we received!
We did enjoy the experience and waiter , Carlos, was very good!

Very unhappy that we were not told when ordering food that we would be charged 10.00 per each side. My fiancé ordered the filet meal and ordered mashed pot French fries and a salad and endes up paying over 95.00 for his entire meal. We were also a party of 9 but paid separate party of 7 and party of 2 but we were only charged the 18% gratuity. Overall the food was good but not worth a 537.00 bill for a party of 7. When ordering the food waitress should have told us that we would be charged per side. Not to mention she first didn’t add gratuity then when we questioned the bill she added it. So we went from 450 something to 537 with gratuity. Totally insane not to mention the party of 2 that was with us left a 35 tip as well. I will never again go to this restaurant or recommend to anyone. Yes the food was good but no ways worth 537

Not impressed with the food. The mashed potatoes didn’t have much flavor and the steak was just ok. At these prices I would have expected better quality

I got the bone in ribeye and I’ve had it many times there. This one was 50% fat and over cooked. My friend and his wife got 11oz fillet’ mignons. Hers was a perfect center cut and his was the very end cut.. I don’t know how they had the gall to bring these out side-by-side. We are not the type to send things back so we all just looked at each other and laughed. Overall we are Ruths Chris fans but this experience had us scratching our heads. When dinner with tip cost $600 for four people we expect the steaks to be on point. Very disappointing

Everything was amazing from the minute we walked in
Josh was our waiter and he was absolutely wonderful! Kind and attentive Just a great night

Darryl was great! One of the best servers my husband and I have ever had. It was my husband’s first time at Ruth Chris and it left a great impression! Hopefully we’ll be back when we’re in the area!

All I can say it was AWESOME !!

Never disappointed . Great salads in addition to the steak. Smiling wait staff.
We always enjoy our visit.

Thank you to our server who made celebrating two Anniversaries so very enjoyable.

As soon as we walked in, we were seated right away. The hostess was very nice. Our waiter James was very nice, helpful, and made sure that everything was right. The food was good. First, the filet came out very small and he got a new one made which turned out much better. The dessert was good as well. It wasn’t crowded at all. It was somewhat quiet which was good because you could hear everyone at your table talk. Also, the restrooms were very clean. I love how the valet parking guys hold the doors for you when you go in and leave out of the restaurant.

Very enjoyable dinner. Great service by Raphael who enjoys people! Food was delicious and the Bananas Foster the perfect ending.

Good meal as always.

The food wa delicious,m. The lobster I ordered was enormous :)

I decided to go to Ruth’s Chris because it was my birthday and the last time I took my husband for his birthday, it was great! I had NO SUCH LUCK!

I was greeted by two great hostesses who knew it was a birthday being celebrated. They asked me who is celebrating their birthday today because I noted it in my reservation. I was so excited! She walked us to our table and sprinkled rose petals on the table.

When our waiter arrived there was no mention of my birthday. Also, we ordered a bottle of sparkling wine that I HAD TO POUR FOR MYSELF ALL NIGHT!!! Unacceptable!!!

I ordered the salmon...MUSHY! And my husband was supposed to have a medium well steak. He ended up having a medium RARE steak! I showed the waiter and he asked if we wanted to send it back to be prepared correctly. We declined and quickly asked for our check to get out of there!

I have never had a bad experience at a Ruth’s Chris but this by far was the worst birthday dinner ever!!! I will NOT be back again! Oh...I have pictures of everything as proof!

Server was nice but no at the level I expected for the price of dinner.

It was amazing from start to finish!

60th Birthday Celebration

Great crab stack, oysters, and steaks. Great service by Shamika and Dom!

It was a nice dinner as usual. Had a great time with our server.

Great service. As we sat we seen our server get seated 2 more tables and with out a hiccup she greeted each table . Great work ! Positive energy and awesome smile

Beautiful space inside. Very unassuming from outdoors. Table was a little too close to another for my liking. Had to get up so my wife could get by. Food was excellent and so was the service.

We have been dining at Ruth Chris for years. The prices have always been high but the steaks have been worth it, although the value for the price would be much higher if side dishes were included with the high-priced steaks. Anyways, at our recent visit the noise level of the kitchen was annoyingly high. We were seated next to the barrier which separates the patrons from where the food is set out for the waiters. That would be fine except for the constant clanging of dishes throughout the entire evening. We will likely not return. This noise level was totally unacceptable for such an expensive restaurant and it destroyed the ambiance. I was very disappointed and surprised.