Ruth's Chris Steak House - New Orleans
Ruth's Chris Steak House in New Orleans, LA serves the finest USDA Prime beef available, broiled at 1,800° and served on 500° plates, so your steak stays hot, juicy and delicious from first bite to last. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side dishes and homemade desserts. All this while you enjoy our warm, inviting atmosphere and Ruth’s Chris’ genuine hospitality. So whether you’re a regular or have just been wondering what all the buzz is about, Ruth's Chris is the perfect excuse to enjoy the perfect night out. Dinner is served nightly, reservations are suggested and private dining and offsite catering may be arranged.
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Staff temperature check required
- Proof of vaccination required to dine indoors
an 11 oz cut of tender, corn-fed midwestern beef
romaine hearts, parmesan & romano, creamy caesar
a ruth's classic
No lobster bisque however it was on the menu. No table decorations or acknowledgement of my birthday. Our server Debra was not told until we were leaving, she apologized for something that was not her fault. She did an excellent job. Also there was no lobster on the seafood tower and we had issues with the parking ticket, was supposed to be validated but it kept asking for $30!
Food was delicious! Service was good! Unfortunate stinky floor mop/floor smell was pervasive throughout restaurant. Mops and floors need to cleaned with bleach to remove odor.
The food was excellent, however, we had some neighbors who were so loud we couldn’t hear ourselves think. I realize there’s nothing you can do to make people quiet down. That was the only thing that prevented us from total enjoyment.
The service was awful…
CarleneK, hospitality is a source of great pride for our company and when a guest feels that he or she has not received the service that is the hallmark of the Ruth’s Chris name, we take those assertions seriously. We appreciate you bringing your concerns to our attention and will work to ensure this doesn't happen again.
Service was great but the food not so much, highly overrated and overpriced for the quality of the food.
Thank you for your candid review. We hold ourselves to the highest brand standards for food quality and what you describe is not consistent with our standards. We will work hard to improve and appreciate you bringing this to our attention.
Food was amazing, service from Alexander was awesome
The waiter was great!
Ny strip was excellent. My only complaint was the bread was toasted too much and very hard.
Great experience for my wife birthday
The Hostess Was The Sweetest I Wish I Knew Her Name..
We had to wait over one hour to be seated although we had reservation.
Our waiter was friendly and knowledgeable.
Crabtini and crab cakes were amazing.
Steak was perfection!
Delicious, as usual!
I love Ruth Chris
Whenever I'm in New Orleans, I make reservations at Ruth’s Chris. It’s tradition. This most recent visit is the first time I received horrible service.
-I sat at the bar and was served by two women-- one I presume was in training (although that was never mentioned).
- My food arrived, and I waited for 4 minutes before I could get her attention to get silverware
- I had to request more water multiple times
- I ordered a margarita, and my cup was taken without being asked if I wanted another.
- Any request (for salt & pepper, more water, or anything was met with silent disdain)
- The final straw was when I asked to speak to a manager. I told the manager about my experience, and the manager not only made excuses, stating that both employees were new and overwhelmed (they were not as I watched them have conversations in the corner) he also went back and told her. My server then stopped talking to me. It was such a huge turnoff! As I looked at the experience other patrons had at the bar by the male server; it was a completely different experience. New servers or not, as a paying customer, I deserve at a bare minimum attentiveness and respect.
Hospitality is a source of great pride for our company and when a guest feels that he or she has not received the service that is the hallmark of the Ruth’s Chris name, we take those assertions seriously. We appreciate you bringing your concerns to our attention and will work to ensure this doesn't happen again.
We are very frequent visitors to the location and normally LOVE RCS. This particular visit was subpar. The service was stellar as per usual but the food was severely lacking. My sea bass was saturated in butter or something of the sort. Our mashed potatoes had large chunks of uncooked potato. My original water glass had lip marks. We are certain it was just this time and will give the another shot, we love them!
Always on point with service and delicious food!
My group had a great time. Joseph was our server. He was very attentive and personable.
Had a great nice celebrating our son’s 28th birthday. Our waiter Cam was very fun and took excellent care of us. Food was delicious and drinks were awesome!
Worst experience at a Ruth’s in 30 yrs. 45 minutes late with our table. Slow and poor service.
We usually go to Biloxi. We realize it was a busy time. Our waiter was great. The bar service was not good and our 2 drinks were awful. It appeared that the bar person was not experienced. I guess help is hard to find. Everything was good except our filets were way over cooked. Lobster was delicious. We would recommend the lobster Mac and cheese. We will always go back.
sugar bowl new year’s eve dinner
Jimmy was a fantastic waiter. We had a great NYE meal! The food and service was great.
The meal was perfect. We are on our honeymoon and the ambience and service was exceptional. Jimmy our waiter was wonderful, helpful and knowledgeable. He made the experience even better. This place is the bomb!
Our waiter Mark was amazing and the food was delicious. I can not wait to come back and have another amazing meal.
Great experience as always. The only complaint was that they were short staffed and we had to wait at times for drinks. This is the exception and not the rule for this restaurant in my experience.
Fabulous meal. Great service.
Both or our steaks were excellent and perfectly cooked. Ribeye and Cowboy Ribeye. The lobster mac and cheese was also good, although a bit spicy. Our server was great as were the martinis. Excellent dinner!
Amazing meal! We all opted for seafood meals and loved every morsel. The sides and desserts were delicious!
Fabulous food and wait staff
Food is always delicious. Fabulous cocktails and wine
Service was excellent. Food is always good!
It was our Christmas/New Year family meal. We were given gift cards to have this dinner. Our server was excellent! Food was great!
Service was amazing
I live in Baton Rouge and New Orleans. The Chris’ in NO is never good. I have been about 15 times. It does not compare to the one in Baton Rouge
I think this was the best steak I have ever eaten. I had the Petit Filet and it was fabulous and perfectly prepared. The Caesar salad is also outstanding. Great atmosphere - not stuffy yet opulent.
You Can NEVER get ahold of a person at the restaurant if you need to change the reservation. You only get the answering machine and CANNOT leave a message because their answering machine is full. Extremely disappointed with the lack of customer service and trying to get ahold of someone after you already charged my credit card. NEED some training and looking in to how things are run.
Way too loud of music, cannot even talk to each other without yelling.
Best steaks ever!
Reservations yet wait was still 30 minutes to sit at a table
We had 6:45 reservations were not seated until 7:20. Table of 5 we were shoved into a booth in middle of bar area. It was loud and the lights had a short and kept flickering. Not our usual experience at this location.
We sincerely apologize for the experience you had, but thank you for bringing this to our attention. Your remarks will be shared with the team.
You can order delivery directly from Ruth's Chris Steak House - New Orleans using the Order Online button. Ruth's Chris Steak House - New Orleans also offers delivery in partnership with Uber Eats. Ruth's Chris Steak House - New Orleans also offers takeout which you can order by calling the restaurant at (504) 587-7099.
Ruth's Chris Steak House - New Orleans is rated 4.4 stars by 2288 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.