The waiter was great!

Ny strip was excellent. My only complaint was the bread was toasted too much and very hard.

Great experience for my wife birthday

The Hostess Was The Sweetest I Wish I Knew Her Name..

We had to wait over one hour to be seated although we had reservation.

Our waiter was friendly and knowledgeable.
Crabtini and crab cakes were amazing.
Steak was perfection!
Delicious, as usual!

I love Ruth Chris

Whenever I'm in New Orleans, I make reservations at Ruth’s Chris. It’s tradition. This most recent visit is the first time I received horrible service.

-I sat at the bar and was served by two women-- one I presume was in training (although that was never mentioned).
- My food arrived, and I waited for 4 minutes before I could get her attention to get silverware
- I had to request more water multiple times
- I ordered a margarita, and my cup was taken without being asked if I wanted another.
- Any request (for salt & pepper, more water, or anything was met with silent disdain)
- The final straw was when I asked to speak to a manager. I told the manager about my experience, and the manager not only made excuses, stating that both employees were new and overwhelmed (they were not as I watched them have conversations in the corner) he also went back and told her. My server then stopped talking to me. It was such a huge turnoff! As I looked at the experience other patrons had at the bar by the male server; it was a completely different experience. New servers or not, as a paying customer, I deserve at a bare minimum attentiveness and respect.

We are very frequent visitors to the location and normally LOVE RCS. This particular visit was subpar. The service was stellar as per usual but the food was severely lacking. My sea bass was saturated in butter or something of the sort. Our mashed potatoes had large chunks of uncooked potato. My original water glass had lip marks. We are certain it was just this time and will give the another shot, we love them!

Always on point with service and delicious food!

My group had a great time. Joseph was our server. He was very attentive and personable.

Had a great nice celebrating our son’s 28th birthday. Our waiter Cam was very fun and took excellent care of us. Food was delicious and drinks were awesome!

Worst experience at a Ruth’s in 30 yrs. 45 minutes late with our table. Slow and poor service.

We usually go to Biloxi. We realize it was a busy time. Our waiter was great. The bar service was not good and our 2 drinks were awful. It appeared that the bar person was not experienced. I guess help is hard to find. Everything was good except our filets were way over cooked. Lobster was delicious. We would recommend the lobster Mac and cheese. We will always go back.

sugar bowl new year’s eve dinner

Jimmy was a fantastic waiter. We had a great NYE meal! The food and service was great.

The meal was perfect. We are on our honeymoon and the ambience and service was exceptional. Jimmy our waiter was wonderful, helpful and knowledgeable. He made the experience even better. This place is the bomb!

Our waiter Mark was amazing and the food was delicious. I can not wait to come back and have another amazing meal.

Great experience as always. The only complaint was that they were short staffed and we had to wait at times for drinks. This is the exception and not the rule for this restaurant in my experience.

Outstanding!!

Fabulous meal. Great service.

Both or our steaks were excellent and perfectly cooked. Ribeye and Cowboy Ribeye. The lobster mac and cheese was also good, although a bit spicy. Our server was great as were the martinis. Excellent dinner!

Amazing meal! We all opted for seafood meals and loved every morsel. The sides and desserts were delicious!

Fabulous food and wait staff

Food is always delicious. Fabulous cocktails and wine

Service was excellent. Food is always good!

It was our Christmas/New Year family meal. We were given gift cards to have this dinner. Our server was excellent! Food was great!

Service was amazing

I live in Baton Rouge and New Orleans. The Chris’ in NO is never good. I have been about 15 times. It does not compare to the one in Baton Rouge

I think this was the best steak I have ever eaten. I had the Petit Filet and it was fabulous and perfectly prepared. The Caesar salad is also outstanding. Great atmosphere - not stuffy yet opulent.

You Can NEVER get ahold of a person at the restaurant if you need to change the reservation. You only get the answering machine and CANNOT leave a message because their answering machine is full. Extremely disappointed with the lack of customer service and trying to get ahold of someone after you already charged my credit card. NEED some training and looking in to how things are run.

Way too loud of music, cannot even talk to each other without yelling.

Best steaks ever!

Reservations yet wait was still 30 minutes to sit at a table

We had 6:45 reservations were not seated until 7:20. Table of 5 we were shoved into a booth in middle of bar area. It was loud and the lights had a short and kept flickering. Not our usual experience at this location.

Do not go here. Awful experience for what is supposed to be a nicer restaurant. We didn’t get sat until about 30 minutes after our reservation time and then it was over 20 minutes sitting at our table with no contact from the server or anyone. I got up and let a sever know we had been waiting…he proceed to fill water glasses for another table that was sat after us. After almost an hour after our original reservation time we just got up and left to get dinner somewhere else. -
Lights flickering, music too loud, poor service…can’t comment on the food because we didn’t get any. Negative 5 stars, 4 thumbs down and worst dinning experience I’ve had in New Orleans. I hope a manager reads this.

Christmas Dinner

Everything was amazing, only issue was the lobster bisque wasn't hot. But John was a awesome waiter and made sure we got everything. I've been craving the tomahawk steak for a while and yall delivered.

Service was a bit slow, but waiter was friendly. Steaks and sides were good but cheese cake desert came out frozen he did substitute it for bread pudding which was half warm half cold. Not up to the normal Ruth Chris standards.

Bar service was rude and we had to wait 45 minutes past our reservation. Time to get our table

The food was excellent, steaks juicy and tender. This was Christmas at 5:00 and they had run out of many things. Service was slow.