Ruth's Chris Steak House - Bonita Springs

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1. JK

   JanaK

   Atlantic City

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   overall4food3service2ambience4

   We ordered the filet mignon on the bone. The steak itself was a disappointment. Our waiter was seen to take the order and submit the bill. The bread was served 30 minutes after the fact. I took my sister here for her birthday. Definitely disappointed.
   

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2. p

   piccola1

   Chicago

   11 reviews

   vip
   5.0

   11 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   Steaks very flavorful… good service … I will come back again …
   

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3. HB

   HaroldB

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service4ambience5

   We have been to Ruth Chris Several times as always the food was excellent, the service and staff were excellent,the atmosphere was excellent.If you have never been to Ruth’s Chris Steak House try it out you won’t be sorry.
   

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4. P

   Paula

   Tampa

   4 reviews

   vip
   4.0

   4 reviews

   Dined 6 days ago

   overall4food5service2ambience4

   We had a group of nine. I asked for separate checks (when we got there) with one server and he said no problem. Our other server seemed annoyed when we asked him that after we ate. He said it’ll take awhile. When he brought them, he put them ALL in a pile on a corner of our table and walked away. He was very dismissive. I talked to the manager and he said he’d take care of it. I have never been to a restaurant of any caliber that we weren’t individually handed our checks It’s too bad because the food was great and our one server was very nice Not sure I’ll go back. Great food….service poor.
   

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5. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on May 21, 2023

   overall5food5service5ambience5

   My family and I went there to celebrate my son’s graduation from high school. 11 of us total. Everyone’s food was excellent! Our steaks were cooked to perfection! Mac n cheese lobster was delicious! And our 2 servers were wonderful! We will definitely go back!
   

   Ruth's Chris Steak House - Bonita SpringsResponded on May 23, 2023Thanks for choosing us for your son's graduation celebration. It was our pleasure to serve you.
   

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6. S

   Steph

   Naples

   50 reviews

   vip
   5.0

   50 reviews

   Dined on May 20, 2023

   overall5food5service5ambience5

   Wonderful Anniversary dinner we had. Service and dinner were both great.
   

   Ruth's Chris Steak House - Bonita SpringsResponded on May 23, 2023We're glad to hear you had a wonderful anniversary dinner. Thanks for choosing us for your celebration.
   

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7. J

   Jolene

   Chicago

   23 reviews

   5.0

   23 reviews

   Dined on May 20, 2023

   overall5food5service5ambience5

   We had an amazing dinning experience, our food & service was exceptional. Our server Dan was terrific, very attentive answered all our questions & made wonderful suggestions. We were celebrating our daughter’s birthday. Great evening, we’ll definitely return.
   

   Ruth's Chris Steak House - Bonita SpringsResponded on May 23, 2023It's our pleasure to have had the chance to serve you on your daughter's birthday. We hope to see you again soon!
   

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8. JK

   JaimeK

   New York Area

   2 reviews

   4.0

   2 reviews

   Dined on May 18, 2023

   overall4food4service5ambience4

   Good fresh food, excellent service. Generous liquor and wine pours. Nice and cold Bombay Sapphire Martini!
   

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9. C

   Carol

   Naples

   9 reviews

   1.0

   9 reviews

   Dined on May 17, 2023

   overall1food3service1ambience3

   So sad to report that this location has trouble cooking a filet medium -- one may get either raw or well done. I look to Ruth's Chris for steak expertise and I'm willing to pay the cost. Short time ago, I went and ordered 11 oz filet. It was raw. Instead of doing the right thing -- starting over -- someone popped it into a skillet and turned it to shoe leather. I gave it another try last evening. Two not-medium filets later, I gave up. Pleasant waiter who "promised" he'd ensure the proper cook this time, nonetheless did not. No manager came to speak to us. Clearly, no one really cared about two older ladies and their pricey steaks. Have given many people gift certs to this location and now feel badly about that -- was it a gift? I wonder. Never had this happen at another Ruth's Chris.
   

   Ruth's Chris Steak House - Bonita SpringsResponded on May 20, 2023We sincerely apologize not everyone's steak arrived perfectly prepared. Would you please consider sending us a private message about this? Please reply to us directly with your contact information, including your name and a phone number. Thank you!
   

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10. r

    richardw

    1 review

    5.0

    1 review

    Dined on May 16, 2023

    overall5food5service5ambience5

    The service was excellent, the food was outstanding. It was a perfect date night for me and my husband
    

    Ruth's Chris Steak House - Bonita SpringsResponded on May 23, 2023Thank you for choosing us for your date night! We're glad to hear that you enjoyed the experience!
    

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11. JW

    JamesW

    Houston

    6 reviews

    vip
    5.0

    6 reviews

    Dined on May 16, 2023

    overall5food5service5ambience5

    Vlad was great…excellent service! Food was fantastic.
    

    Ruth's Chris Steak House - Bonita SpringsResponded on May 23, 2023Thanks for the great review! We appreciate it. Hope to welcome you back again soon!
    

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12. DK

    DeanK

    1 review

    5.0

    1 review

    Dined on May 15, 2023

    overall5food5service5ambience5

    Very great , I was created amazingly as soon as I walked in , my server was amazing , the food was great also , be prepared to spend some money though , 10/10
    

    Ruth's Chris Steak House - Bonita SpringsResponded on May 23, 2023We're pleased to hear you enjoyed your visit to Ruth's Chris, and we hope to have the chance to serve you again soon.
    

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13. G

    Givernygirl

    San Francisco

    17 reviews

    5.0

    17 reviews

    Dined on May 14, 2023

    overall5food5service5ambience5

    This dinner was for Mother's Day and my birthday, which was on the same day. We were treated royally, and the food was up to their usual excellence, even though the restaurant was at capacity.
    

    Ruth's Chris Steak House - Bonita SpringsResponded on May 23, 2023Thank you for celebrating Mother’s Day and your birthday with us. We are glad to know you enjoyed your experience. We hope to serve you again soon!
    

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14. D

    Disappointed

    1 review

    3.0

    1 review

    Dined on May 14, 2023

    overall3food5service2ambience2

    Know was Mother’s Day and place packed , but servers. And their help were very stretched.. had to ask if anyone could get us water after sitting for awhile, then wait staff came to get drinks order.. asked if we could get some bread please.. no bread… lobster bisque comes out ask again for possibly get some bread.. off they go, no the waiter comes with some bread as we’re eating soup , don’t ask me how we had to ASK for refills even with glasses by front so they could see they both were empty!!!.. we’re a frequent client and never been so disappointed.. the mater de was exceptional as always.. $180 and let with WTF we did not get your quality service we’re accustomed to..
    

    Ruth's Chris Steak House - Bonita SpringsResponded on May 17, 2023Hospitality is a source of great pride for our company and when a guest feels that he or she has not received the service that is the hallmark of the Ruth’s Chris name, we take those assertions seriously. We appreciate you bringing your concerns to our attention and will work to ensure this doesn't happen again.
    

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15. OT

    OpenTable Diner

    New England

    1 review

    5.0

    1 review

    Dined on May 14, 2023

    overall5food5service5ambience5

    We were celebrating Mother’s Day. Restaurant had a special menu 3 course meal. Everything was delicious and a great value. Service was outstanding and ladies were presented with a long stem rose in honour of Mother’s Day.
    

    Ruth's Chris Steak House - Bonita SpringsResponded on May 23, 2023We’re pleased to hear you enjoyed your Mother’s Day celebration with us. Thanks for taking time to leave us a great review!
    

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16. AP

    AngieP

    Denver

    5 reviews

    5.0

    5 reviews

    Dined on May 14, 2023

    overall5food5service5ambience5

    Sherry was fabulous and the food was wonderful as always!
    

    Ruth's Chris Steak House - Bonita SpringsResponded on May 23, 2023It's our pleasure to serve you and we hope that you'll be joining us again soon.
    

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17. FM

    FredM

    New England

    4 reviews

    5.0

    4 reviews

    Dined on May 14, 2023

    overall5food4service5ambience3

    A great Mothers Day brunch. Filet was kind of tasteless, but everything else was fantastic.
    

    Ruth's Chris Steak House - Bonita SpringsResponded on May 23, 2023Thanks for joining us for Mother’s Day. We hope to welcome you back in again soon!
    

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18. FH

    FrankH

    1 review

    2.0

    1 review

    Dined on May 13, 2023

    overall2food2service5ambience5

    Ordered a porterhouse for 2, which is our go to item. For the first time the NY Strip was grizzly and very tuff. The baked potatoes was underdone and the steak came to the table cold.
    

    Ruth's Chris Steak House - Bonita SpringsResponded on May 15, 2023Our goal is to always provide the very best food and service, so we are concerned to hear your comments about your dinner order. Should you wish to discuss your experience in further detail, please reply directly with your contact information, including your name and a phone number. Thank you!
    

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19. BS

    BillS

    Nashville

    4 reviews

    5.0

    4 reviews

    Dined on May 13, 2023

    overall5food5service5ambience5

    We scheduled reservation late and only were able to be seated in bar area. Upon arrival we were escorted to a nice 4 top on the side in the bar area. Noise level was moderate with no problems. Our waiter Zach immediately greeted us and made sure we were comfortable. Upon ordering wine we were able to relax B4 ordering. All the menu selections are great and it was hard to choose final selections. We each selected the “Steak House” salad that was outstanding, followed up with filets cooked to perfection. The sides we included were mushrooms and asparagus. The combination made for a wonderful dinner. We compliment our waiter Zach for being prompt and courteous, giving us time to enjoy our dinner without interruption. We recommend this location very highly. Bill S & Suzanne S
    

    Ruth's Chris Steak House - Bonita SpringsResponded on May 23, 2023We're glad to hear that you enjoyed your evening at the bar! Thanks for leaving us a great review!
    

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20. DP

    DickP

    Naples

    53 reviews

    vip
    5.0

    53 reviews

    Dined on May 13, 2023

    overall5food5service5ambience4

    Chase is a great server. He always gives his full attention and listens to what we wanted. Peter was very helpful on the wines. Alto was very efficient and helpful.
    

    Ruth's Chris Steak House - Bonita SpringsResponded on May 23, 2023It's our pleasure to have had the chance to serve you. We hope to see you again soon!
    

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21. SA

    SteveA

    Naples

    11 reviews

    vip
    3.0

    11 reviews

    Dined on May 12, 2023

    overall3food3service4ambience4

    Our server (Erica) was professional and added to an enjoyable evening out. We weren’t wowed by the filet mignons but the creamed spinach and lobster bisque was very good.
    

    Ruth's Chris Steak House - Bonita SpringsResponded on May 14, 2023Thank you for dining with us and also for sharing your comments. We're concerned to hear you were not as pleased as you could be with your recent experience, as we strive to provide only the best quality food and service to our guests. We appreciate your feedback and hope to have the chance to serve you again.
    

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22. TO

    TanyaO

    1 review

    5.0

    1 review

    Dined on May 12, 2023

    overall5food5service5ambience5

    Service and food quality was all amazing. We were so pleased with the overall experience.
    

    Ruth's Chris Steak House - Bonita SpringsResponded on May 23, 2023Thank you for taking the time to leave this positive review. We look forward to having you join us again in the future!
    

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23. E

    Estee

    New York Area

    11 reviews

    3.0

    11 reviews

    Dined on May 10, 2023

    overall3food3service2ambience3

    I receive emails from Ruth Chris almost every day. When I received an email regarding a $49 prix fix meal, I made a reservation for 4 people. The email I am referring to offered an appetizer (choice of 3), 6 oz. Filet Mignon with garlic mashed potatoes, a vegetable and desert. When we arrived at the restaurant, our waitress Ericka knew nothing about this prix fix offer. She called the manager over to our table and he said he would honor this special deal. I ordered my steak “medium” and it came medium rare so I had to send it back. No worries, it came back fine. My last two comments is that (1) we all felt our waitress was not that friendly and (2) I think the prices are a too expensive.
    

    Ruth's Chris Steak House - Bonita SpringsResponded on May 15, 2023Thank you for taking the time to leave us a review. While we're sorry to hear that we were unable to serve your meal as expected, we are glad to hear our team stepped in to make things better. We appreciate your feedback and hope to have the chance to serve you again in the future. Thank you.
    

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24. D

    Dinearound

    Pittsburgh

    162 reviews

    vip
    5.0

    162 reviews

    Dined on May 8, 2023

    overall5food5service5ambience5

    Our dinner was excellent! Best steak we have had recently! Our waiter Stefan was quite attentive and the manager Peter Hysak is always very welcoming! A truly wonderful evening!
    

    Ruth's Chris Steak House - Bonita SpringsResponded on May 23, 2023We're glad to hear that it was the best steak. Thank you for taking the time to leave us this review! We look forward to welcoming you back again.
    

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25. j

    jamess

    Chicago

    4 reviews

    vip
    5.0

    4 reviews

    Dined on May 8, 2023

    overall5food5service5ambience5

    This is our favorite where ever we travel and find one. It’s our gold standard.
    

    Ruth's Chris Steak House - Bonita SpringsResponded on May 23, 2023We're glad to hear that we're one of your favorites. Thank you for dining with us!
    

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26. NN

    NashvilleNative

    New Orleans

    4 reviews

    3.0

    4 reviews

    Dined on May 6, 2023

    overall3food3service3ambience3

    Dinner was for my sister in laws birthday. Petite Filet and shrimp is what she ordered. Steak (filet) had a bit of gristle and two of her shrimp that came with the steak were mushy. She told the waitress. Waitress just said nothing. We used our AMEX gift cards. Very disappointed. Ruth Chris should have apologized or something. I hope the buy out does not reflect a lesser quality of food and customer service. Disappointed. I usually go to Ruth Chris in Nashville so I thought Bonita Springs Florida would have the same quality of food and customer service but I was mistaken. New Orleans Ruth Chris and Nashville TN Ruth Chris have much better food and service than Bonita Springs, Florida. You would think the shrimp would have been excellent in Florida.
    

    Ruth's Chris Steak House - Bonita SpringsResponded on May 10, 2023We appreciate your celebrating your sister in law's birthday with us, but regret hearing your experience was less than perfect. Would you please reply directly to us with your name and phone number so that we can learn more about your evening? Thank you.
    

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27. OT

    OpenTable Diner

    Detroit

    1 review

    5.0

    1 review

    Dined on May 6, 2023

    overall5food5service5ambience4

    My husband’s birthday. Cake and candle nice touch. Great food and service
    

    Ruth's Chris Steak House - Bonita SpringsResponded on May 23, 2023Thanks for choosing us for your husband's birthday. We're glad to hear you enjoyed your meal.
    

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28. KS

    KevSter

    1 review

    5.0

    1 review

    Dined on May 6, 2023

    overall5food5service5ambience5

    Great atmosphere, fast service, friendly, caring waiters and waitresses. Fabulous food. A little spendy but you get what you pay for! An absolute must!
    

    Ruth's Chris Steak House - Bonita SpringsResponded on May 23, 2023We are glad to know you enjoyed your experience and we hope to have the chance to "wow" you again!
    

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29. R

    Raddoc

    Naples

    25 reviews

    vip
    5.0

    25 reviews

    Dined on May 5, 2023

    overall5food4service5ambience4

    Went to celebrate a friend’s birthday and Ruth’s Chris was great as always. A particular thank you to our server Erica was truly outstanding. It’s our go to place for special occasions.
    

    Ruth's Chris Steak House - Bonita SpringsResponded on May 23, 2023We're glad that we did not disappoint on your friend's birthday. Thanks for taking the time to leave us a great review. We hope you will join us again soon.
    

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30. OT

    OpenTable Diner

    Fort Lauderdale

    3 reviews

    5.0

    3 reviews

    Dined on May 5, 2023

    overall5food5service5ambience5

    It was amazing evening with friends. Accommodations were just the top.
    

    Ruth's Chris Steak House - Bonita SpringsResponded on May 23, 2023Thanks for joining us for an evening with friends! It was our pleasure to serve you.
    

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31. NM

    NMN2015

    Detroit

    52 reviews

    5.0

    52 reviews

    Dined on May 4, 2023

    overall5food5service5ambience5

    We enjoyed a birthday early dinner on the patio. Great service and good food in a relaxed setting. Loved the mini cheesecake for my husband's birthday.
    

    Ruth's Chris Steak House - Bonita SpringsResponded on May 23, 2023Thanks for joining us on the patio. We're glad to hear you enjoyed your husband's birthday celebration with us and we hope to serve you again soon.
    

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32. TJ

    TJonthefreeway

    Naples

    35 reviews

    vip
    5.0

    35 reviews

    Dined on May 3, 2023

    overall5food5service5ambience5

    We had a wonderful wine tasting event paired with delicious food. I would highly recommend Ruth's Chris for fine food, service and a great experience!
    

    Ruth's Chris Steak House - Bonita SpringsResponded on May 23, 2023Thank you for the great recommendation. We appreciate your review and we hope to have the chance to welcome you back again in the future.
    

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33. T

    Troy

    1 review

    5.0

    1 review

    Dined on April 30, 2023

    overall5food5service5ambience5

    Delicious food, excellent service, very nice ambiance, and a refreshingly balanced approach to dining…
    

    Ruth's Chris Steak House - Bonita SpringsResponded on May 23, 2023Thanks for the great review! We appreciate it. Hope to welcome you back again soon!
    

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34. JS

    JackS

    Tahoe

    3 reviews

    2.0

    3 reviews

    Dined on April 29, 2023

    overall2food1service5ambience5

    We have eaten here several times and an untold amount nationwide, including Texas, Nevada and California. Always been our go-to for dinner when we need a good meal without too much fuss. Last night was pretty bad. The service was good, but quite detached given the issues we had. We both ordered the filet and lobster. We were very clear to the waiter, pink inside, not red. Both came out purple inside. I actually put my finger on the cut portion and it was cool to the touch. Both lobsters were quite overcooked and mostly flavorless until I put butter and salt on them. We sent the steaks back, no problem. When they came back they were well done. I decided to eat mine, and my wife asked for a different one. They brought a new one, and it was rare to the point that the consistency was jello like. She just ate the lobster. We ate here two weeks ago, same meal- outstanding flavor. Maybe just an off night. It wasn’t crowded. On a side note, the front staff in the hostess area were great and have been every time.
    

    Ruth's Chris Steak House - Bonita SpringsResponded on May 1, 2023We sincerely apologize not everyone's meal arrived perfectly prepared as we never want our guests to leave disappointed. We appreciate your feedback, and we hope to serve you again in the future. Thank you.
    

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35. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on April 29, 2023

    overall3food3service3ambience4

    Just not the best Ruth’s Chris experience. I’ve had better. To be fair, we were on the patio outside but that shouldn’t change the service that you anticipate from Ruths Chris. Food quality at this location was definitely not like every other Ruth’s Chris I’ve ever been to. Would probably recommend you eat inside, maybe that would change the experience.
    

    Ruth's Chris Steak House - Bonita SpringsResponded on May 1, 2023We are sorry to hear that we were unable to serve your meal as expected as that's not the dining experience that we aim to provide. We appreciate your feedback, and we hope to have the opportunity to serve you again. Thank you.
    

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36. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 29, 2023

    overall5food5service5ambience5

    We were there to celebrate our 28th wedding Anniversary. Any staff member greeted us with Happy Anniversary! They had candles on the table and rose petals scattered on the table. They made us feel welcome and special. The filets we had melted in your mouth! We had a wonderful experience and will definitely go back!
    

    Ruth's Chris Steak House - Bonita SpringsResponded on May 23, 2023We know that celebrations are special moments, so we are very pleased to hear you enjoyed your anniversary with us. We hope to get the chance to serve you again soon!
    

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37. RB

    ReneB

    Naples

    2 reviews

    2.0

    2 reviews

    Dined on April 29, 2023

    overall2food2service3ambience2

    This Ruth's Chris has been a staple for us for at least a decade. The food has been good, but I have seen a consistent and slow decline. Tonight we went there and they sat us in a secondary party room that had no décor and was very generic. We received the BBQ shrimp app and it did not look the same as we have gotten before. First off it had only 5 shrimp (we usually get 6), second it was missing all of the flare that it used to have, third the nice piece of baguette was rubbery and very dense. My wife got the 8oz filet mignon and she was pleased, but was confused as to why it looked more like piece of meat and less like the nice sizzling steak they are known for. I got the sea bass and it was raw and I couldn't even cut into it. The waiter was very accommodating and quickly appeared with a new one. During all this, the table behind us had issues as well. I noticed a man that looked as if he was a manager going to the other tables, but not ours or theirs. I have to assume, he prefers speaking to the people that are happy, as opposed to those that may not be. Considering the cost of the Ruth's Chris luxury, I would think they would take their business more seriously.
    

    Ruth's Chris Steak House - Bonita SpringsResponded on May 1, 2023Please rest assured that in this Ruth's Chris, as well as all others, our intention is to provide the highest and finest quality with regard to both food and service, not to mention hospitality - much like Ruth would have done herself. Please reply to us directly, or private message us with your contact information, including your name and a phone number, so that we can follow up with you. Thank you!
    

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38. GW

    GregW

    1 review

    5.0

    1 review

    Dined on April 29, 2023

    overall5food5service5ambience5

    We both got the 3 course meal. Everything was fantastic! Greg
    

    Ruth's Chris Steak House - Bonita SpringsResponded on May 23, 2023Thanks for taking the time to leave us a great review. We hope you will join us again soon!
    

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39. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 28, 2023

    overall5food5service5ambience5

    Food was amazing. Our waiter was incredible and made some delicious food suggestions and even the manager came over a couple of times to make a sure all was good.
    

    Ruth's Chris Steak House - Bonita SpringsResponded on May 23, 2023We're pleased to hear you enjoyed your visit to Ruth's Chris, and we hope to have the chance to serve you again soon.
    

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40. OT

    OpenTable Diner

    Philadelphia

    11 reviews

    vip
    5.0

    11 reviews

    Dined on April 28, 2023

    overall5food5service5ambience5

    From the manager to the wait staff, excellent job.
    

    Ruth's Chris Steak House - Bonita SpringsResponded on May 23, 2023We are glad to know you enjoyed your dinner and we appreciate you taking the time to leave us a great review. We hope to see you again soon!
    

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