Roy's Waikoloa Bar & Grill

4.2
2750 Reviews
$31 to $50
Hawaii Regional Cuisine
Roy's Waikoloa is an upbeat resort casual restaurant featuring Hawaii inspired Euro-Asian cuisine. European cooking techniques with an emphasis on local ingredients and bold flavors. An extensive "food friendly" wine list is also available.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 2750 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.3
food
4.3
service
3.8
ambience
3.8
value
Noise · Moderate
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CR
CareyR
San Francisco
1 review
Dined a day ago
Overall1food3service1ambience1

Absolute disappointment. No ambiance. Brought to a dirty table , not set , had to ask twice for napkins. Rushed to order dessert after 3 bites of dinner. Meals came out at different times so we couldn’t eat as a family. Booked 3 months in advance for thanksgiving meal. Trusted this well known chain with our holiday meal and they failed. Pass this place and go to KPC or Lava Lava. Never again.

M
vipMichael1646
Salt Lake City
103 reviews
Dined a day ago
Overall5food5service5ambience4

Loved Thanksgiving at Roy's. Service was a bit slow but we were not in a hurry. Food was great with lots of leftovers.

OT
OpenTable Diner
1 review
Dined 2 days ago
Overall3food3service5ambience1

Glad Roy’s is still here and our server was wonderful but the menu was limited and rushed and the restaurant is in dire need of a refresh. The chairs were literally falling apart and the tables are tippy and outdated. Just a small candle, dimmer lighting and a tablecloth would go miles! Food was mediocre.

A
Abougrius
1 review
Dined 2 days ago
Overall4food4service5ambience4

The food was good to great.
The only down side was the pineapple Upside-down cake. It was just not on point.

NG
NancyG
Denver
2 reviews
Dined 3 days ago
Overall5food5service5ambience5

One of my favorite restaurants when I visit the islands

OT
OpenTable Diner
Sacramento
5 reviews
Dined 4 days ago
Overall5food4service5ambience5

Our flight was delayed and I called and although we were late they still honored our reservation. And they were busy. Food was very good and service was great !

DE
DenaE
San Diego
5 reviews
Dined 5 days ago
Overall2food3service3ambience1

We do not mind paying high prices for quality food and a great experience but, unfortunately, neither was the case last night at Roy’s. The food was fine, the service was fine but we’re not commensurate either the prices. The ambiance is antiquated and menu lacking diversity. We have been regular patrons of Roy’s for over a decade so are sad to see it like this.

OT
OpenTable Diner
1 review
Dined 5 days ago
Overall5food5service5ambience5

Excellent experience and fantastic food.

J
Julie
1 review
Dined 6 days ago
Overall3food2service3ambience4

Service could have been better, took a while to get first seen and seen the one who cleans off your table more then our server. Food menu needs to be reviewed: add more and remove some. The fish was salty. The ribs was blah. Crab cake was good. The list goes on. This has not fulfilled my expectations since I've been to many Roy's.

OT
OpenTable Diner
Detroit
2 reviews
Dined on November 19, 2021
Overall4food4service5ambience3

The service was great as usual. We’ve eaten at Roy’s at least once over the last 20+ years that we have been coming to the Big Island ( about 14 trips) and the ambiance has not really changed at all. Could use a new spin on it. Granted this is a different year (COVID) but the menu hasn’t changed all that much although the food was excellent. The cost is at a price point that the restaurant would be out of our range if we had younger children. We are now in our 70s and can enjoy such luxuries.

f
vipfoodieatheart
Las Vegas
33 reviews
Dined on November 19, 2021
Overall5food5service5ambience5

Great dinner and service!

OT
vipOpenTable Diner
Minneapolis
1 review
Dined on November 19, 2021
Overall5food5service5ambience5

Anniversary

S
Steaklover
Vancouver
20 reviews
Dined on November 18, 2021
Overall4food5service5ambience3

Great place to go if Roy's limited menu appeals to you.

AV
AlisonV
Denver
1 review
Dined on November 17, 2021
Overall5food5service5ambience5

Definitely the best meal of our trip! I was a bit skeptical going in as this is a chain, but I was very pleasantly surprised and excited by how great everything was. The food and drinks were interesting, delicious, and innovative; even our 21 month old had a great time/dinner. Everything was outstanding! Thank you!

Y
vipYolie
New Mexico
269 reviews
Dined on November 15, 2021
Overall5food5service5ambience4

Tried a new cocktail and enjoyed it. Great ribs as always. My husband loves them. I did the crab crusted fish which was very tasty. Nice service and efficient.

KS
KathyS
Hawaii
4 reviews
Dined on November 15, 2021
Overall4food4service5ambience3

I had the weg salad and Ahi special. They both were very good.
Service was excellent.

CD
ConnieD
San Francisco
1 review
Dined on November 15, 2021
Overall5food5service5ambience5

Waitress was awesome, kind and right there when we needed anything. The food was amazing. I was worries because it's a chain, but it was so good.

OT
vipOpenTable Diner
Las Vegas
5 reviews
Dined on November 14, 2021
Overall5food5service5ambience3

Roy’s never fails to provide outstanding food and service. Just wish they had some outside dining.

OT
OpenTable Diner
San Diego
4 reviews
Dined on November 14, 2021
Overall5food5service5ambience5

The Surf and Turf was melt in your mouth wonderful! This was our last night on the Island and we wanted to make it memorable,
Roy’s always comes through!

OT
OpenTable Diner
Los Angeles
2 reviews
Dined on November 13, 2021
Overall5food5service5ambience4

Wonderful service! Excellent food!

c
vipcoliwobbles
Los Angeles
29 reviews
Dined on November 13, 2021
Overall4food5service5ambience5

Everything was great but the coffee tasted like very strong flavored tea. We tried to get the attention of our server but they were short staffed and he dropped off the check before I could say anything. The "coffee" was not on the check so I let it go. The delivery of the meal was slow because as I say they were short staffed, but the meal was excellent. We would go back again,

OT
OpenTable Diner
San Francisco
1 review
Dined on November 13, 2021
Overall5food5service5ambience5

Good food! Good drinks!

AN
vipAlisonN
San Francisco
1 review
Dined on November 12, 2021
Overall2food3service1ambience1

Very slow service. Took over 2 hours for our meal. Our appetizer was literally thrown on the table. Crab cakes had shells. The restaurant is sorely in need of updating

p
pugbug
Salt Lake City
4 reviews
Dined on November 12, 2021
Overall5food5service5ambience5

Delicious food and great service.

S
Smiley
Oklahoma City
20 reviews
Dined on November 12, 2021
Overall5food5service5ambience5

Food was excellent!! Took a while to get our food but was very well prepared.

F
vipFoodie
Portland
2 reviews
Dined on November 12, 2021
Overall5food5service5ambience5

Always amazing, friendly, great service and outstanding food.

B
Blomb
Chicago
16 reviews
Dined on November 11, 2021
Overall1food4service1ambience2

Your ten year anniversary should be a special meal. We made a reservation here weeks in advance because it was highly recommend. I made a note in my reservation twice that it was our 10 year anniversary and really didn’t expect anything but would have been nice to have been mentioned. Not only was it never mentioned but we had the worst service I’ve had in ages, maybe ever. Our meal took two hours and it wasn’t because it was some grand experience. We didn’t see our server for the first 10 minutes once he finally came I was told there was just the digital menu. He took our drink order but was busy so disappeared for another 5 minutes or so. He wasn’t a mean guy but clearly was way over his head and literally paid no attention to us at all. He also called me “big
guy” at least 20 times which I despise. The food was fine. It was flavorful and we enjoyed most of it. We ordered desert and it literally took over 30 minutes to arrive. Then getting our check was another 10. The entire meal was 2 hours and 5 minutes and my kids were exhausted. We had plans to do other stuff and that didn’t happen after this marathon. Overall it was incredibly disappointing and very expansive for terrible service and aging decor (each of our chairs were torn). I’ll do better for our 20 year anniversary…..

RH
vipRoxanneH
San Francisco
3 reviews
Dined on November 10, 2021
Overall3food3service4ambience2

Not as good as Kaanapali. Quality of food could have been better.

f
vipfoodcritic
Denver
38 reviews
Dined on November 10, 2021
Overall5food5service5ambience5

Outstanding Asian Fusion seafood. Everyone had a great dinner. The Ahi was cooked perfectly. Ono was seasoned deliciously. Service was excellent.

H
vipHarold
Denver
110 reviews
Dined on November 10, 2021
Overall5food5service5ambience5

We ate ther 2 times in Hawaii it was soooo good

OT
OpenTable Diner
1 review
Dined on November 9, 2021
Overall3food3service2ambience3

Service was not good and we felt like we were being rushed. The food was mediocre. We have eaten at Roy’s before in a different location and this did not measure up at all

j
jevt
Los Angeles
18 reviews
Dined on November 7, 2021
Overall1food1service2ambience1

Service was terrible. Waited forever for dessert, even though we ordered it early. The waitress and the dessert never came. We left. Mushroom soup was awful. How can you screw up mushroom soup?

HB
HarveyB
Portland
1 review
Dined on November 7, 2021
Overall5food5service5ambience5

The food was fantastic, service was very good and atmosphere wonderful.
Great way to spend our 29th anniversary

PH
vipPamelaH
Los Angeles
19 reviews
Dined on November 6, 2021
Overall4food4service2ambience4

Birthday dinner. Roy’s was short on wait staff so things weren’t up to usual standards. Still delicious and we will go back soon!

S
vipSusie
San Francisco
21 reviews
Dined on November 6, 2021
Overall3food5service2ambience2

We have visited many Roy’s in Hawaii and in California and always enjoyed them and felt very pampered and impressed. This was a completely different experience from the greeting at the host stand to the carpet and lack of placesettings and table cloths to the absolutely terrible service by the gentleman who was our server. Appetizers and salad plates were not even cleared from the table and we didn’t have forks when I main course arrived. Our meal itsself was a different story… Every bite we took was fabulous from our ahi nachos, farm salad, Mahi mahi in macadamia nut crust to the delicious pineapple upside down cake with vanilla bean ice cream. Our mai tais were perfectly made & garnished. However, we would not return due to the low grade service, cleanliness and terrible smoke problem coming from the open kitchen. Our clothes and hair smells like smoke and food. Take out would be the best option for this delicious meal.

PZ
PaulZ
Dallas
3 reviews
Dined on November 6, 2021
Overall1food3service1ambience2

Service terribly slow.
We were there 2&1/2 hours and left because we were tired of waiting for our dessert.

N
Nicoli
Portland
4 reviews
Dined on November 6, 2021
Overall5food5service5ambience4

Great food, great service, and very strong cocktails. We enjoyed our evening very much!

AM
AndyM
Cleveland
3 reviews
Dined on November 6, 2021
Overall1food1service1ambience1

Booked a table for 5.30pm

Ordered fairly quickly
At 6.45 the waitress came over and offered us spring rolls. Which we never ordered

She said they we short staffed and our meal would be another 15 minutes

We finally got our meal at 7pm. Half way through the meal another waiter came by with my Rice for my meal that they forgot

Terrible experience

I have eaten at Roy’s many times in Hawaii

But this is my first AND last experience at this one

If you get a chance DO NOT WASTE YOUR TIME OR MONEY

HC
HaroldC
1 review
Dined on November 6, 2021
Overall5food5service5ambience5

Still the best place on island for a good cocktail and good food.

OT
OpenTable Diner
San Francisco
1 review
Dined on November 5, 2021
Overall5food5service5ambience5

Incredible meal and service with a lovey water view. The menu never disappoints. We will keep coming back to Roy’s!

FAQs

Roy's Waikoloa Bar & Grill offers takeout which you can order by calling the restaurant at (808) 886-4321.

Roy's Waikoloa Bar & Grill is rated 4.2 stars by 2750 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.