Roy's Anaheim

Roy's Anaheim 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. A

   Andrea VIP

   San Francisco3則評論

   1.0

   在今天用過餐

   1. 整體 1
   2. 食物 2
   3. 服務 1
   4. 氛圍 3

   We went for Mother’s Day dinner. We were seated promptly but we waited 35 minutes for our dinner. My son ordered the mac and cheese and it arrived cold. We decided not to send it back because it took so long to get our food in the first place and he was hungry. My jumbo shrimp with shoyu udon noodles was so salty that it made my tongue feel like it was burning. My husband was the lucky one because he was the only one without any issues with his dinner (filet mignon). While eating our meal, the waitress asked if we wanted a chocolate soufflé (takes time to bake so they needed to know ahead of time) but we declined and were never offered any other dessert choices. Instead of inquiring about other dessert items after we were finished with dinner, we decided to end this experience, pay the bill and leave. We will never go back.
   

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2. S

   Steven VIP

   Orange County27則評論

   2.0

   在今天用過餐

   1. 整體 2
   2. 食物 4
   3. 服務 1
   4. 氛圍 1

   We were very disappointed by our experience at Roy’s today. The food was very good but it was ruined by the extremely poor service and poor response. It took 25 minutes to get our appetizer after ordering. It took another 30 minutes together our entrees. After asking our server, the manager came over and apologized. He offered no offer of complementary desert or discount for our diner which would occur for $140 dinner at most fine dining restaurants. The restaurant doesn’t even offer complementary parking next door for service over 60 minutes. When departing the restaurant the manager brushed us off. There is a strong need for a reset for customer relations retraining . Otherwise they will find no diner repeating the poor experience we faced.
   

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3. M

   Mary

   Orange County1則評論

   1.0

   在1天前用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 2

   Overly too crowded Arrived early for our reservation time, but got seated nearly 35 minutes late No service,not even water or drink order from our sever after seating ,server finally showed up twenty minutes later Over an hour later our food order still had not been delivered; no updates or apologies from our server or manager Nearly two hours in this high end (overpriced) establishment we left without eating Worst Mother’s day experience ever
   

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4. H

   Heather

   Orange County5則評論

   1.0

   在1天前用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 2
   4. 氛圍 3

   I just returned home from a disappointing Mother’s Day brunch at Roy’s. We used to go to the Aloha Hour pretty often at the Newport Beach location and it was always delicious. We hadn’t been since that location closed, so we decided to try the Anaheim Location today. We had heard great things, so it may have just been an off day. Three of us ordered the Crab Cake Benedict for brunch. Though we sat down at about 12:40, we didn’t receive our food until after 2:00. When it arrived, all of the eggs were completely raw on all three plates. We flagged down a waitress. She took our plates and then the manager came out and told us that the eggs were cooked with a sous vide technique and that is just how they look. My mom and husband decided to keep their plates. My husband ate all of his plate, my mom ate around the eggs and didn’t eat much. I tried it and immediately sent it back. The egg whites were translucent and gelatinous. And the yolks were completely raw. I ordered the omelette instead and it was much better. We heard that other customers were also complaining about the eggs. None of us are feeling great right now, so I’m hoping none of us get sick. The drinks were pretty good but very small and expensive. I was really hopeful, but I don’t think we will return. We went to Huckleberry’s the last time that we were at the Anaheim Garden Walk and had a much better experience overall. I’ll go there next time.
   

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5. B

   Brian

   Orange County1則評論

   1.0

   在1天前用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   The single worst experience we have EVER had at this restaurant. 1 hour and 45 minutes with mo entrees, no explanation from the manager, and no items taken off our bill when we finally left. So disappointed.
   

   有1​人認為這對他/她有幫助

6. A

   Aaron

   Orange County3則評論

   4.0

   在1天前用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 5

   Appetizers were very good, food really tasty but main entree though having a very nice presentation, portion was very small for the butterfish/braised beef combo, would not order again.
   

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7. R

   Richard

   New York City3則評論

   5.0

   在7天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Was great. Nice ambiance. Food was perfect. Highly recommended.
   

   Roy's Anaheim已在4天前回覆

   Mahalo, Richard! We look forward to welcoming you back to Roy's soon!
   

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8. M

   Manny VIP

   Los Angeles44則評論

   5.0

   在2025年5月2日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Christina was a wobderful server who was founling as thebprimary bartender. She never missed a beat! Our drinks were perfect the canoe appetizer combo was fantastic as always. Our entrees were great as well. Topped iff with an Anniversary chocolate soufflé made for the perfect evening.
   

   Roy's Anaheim已在4天前回覆

   Mahalo Manny! Thank you for celebrating with us!
   

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9. W

   William VIP

   Phoenix45則評論

   5.0

   在2025年5月1日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Fabulous meal. Started with the ribs and Sunrise at Haleakala roll. Both outstanding and this roll is a must have, even if you are not a sushi lover, this roll will change your mind. And whatever fish is being offered in the Roy's famous macadamia nut crust is always the best. We were fortunate to have Ono as our fish and it was sensational. Cooked perfectly because this kitchen knows how to do fish the right way! This is a favorite location for nearby conventions and the kitchen was hoping, but moving like a well oiled machine. Recommend this restaurant, it's an eleven on a scale of ten. Christina, for both table and bar service, is the best.
   

   Roy's Anaheim已在4天前回覆

   Mahalo William! We look forward to welcoming you back to Roy's soon and we will be sure to share your kind words with our Ohana!
   

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10. J

    Jon VIP

    Tahoe33則評論

    5.0

    在2025年4月27日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    Service was outstanding. Food is great as always, really enjoyable experience.
    

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