We were celebrating my daughters 33rd birthday. We brought her 4 mo.old son and everyone working in the restaurant displayed professionalism, sincere kindness and superior service. RL is without question one of the top five restaurants in the city. The staff and the food are consistently outstanding.

Excellent as always.

As always, a wonderful experience from beginning to end. Thank you.

Birthday dinner was superb

Great! Food was 100% as well as the service. The burger was AMAZING

Simply perfect!

Just as I remember RL before dining indoors stopped - great good service ambiance- RL has not missed a beat - thank you for an extremely pleasurable lunch!

RL is always top notch. My second visit during this challenging time and they have excelled with regard to keeping quality as paramount and providing a very safe environment to eat in.

Always a treat to eat here. They are taking all precautions.

Outdoor patio has tons of heat lamps - love it!!

Very satisfying, food was delicious!

Our favorite place in Chicago!

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RL never disappoints! The staff does such a great job at accommodating customer requests, and providing consistently great cocktails and delicious food.
I’m so happy you have stuck with it during the Pandemic. Always my favorite go to ☺️

The hostess at that moment had a very bad attitude and gave me a hard time to get my table. Moreover, a nice gentleman stepped up and helped me out.

It’s unfortunate to have employees like her in such great place.

Ate outside.

We had a wonderful brunch. Our waiter, Aramis, was delightful.

Totally safe and delicious food!

A terribly disappointing experience. The manager was arrogant and rude. I’ve dined at this location several times and it was always enjoyable so maybe a one-off but they need to find a better manager who understands luxury.

The food is quite good, as always. Some of the service was a little long. It seemed like any request had to go through another person, or two people.

The above said, with outdoor seating only, maybe things are inside and just take a while.

T

Amazing service, ambiance, food, wine and overall experience.

Chicago has a restriction that you can’t indoors, but RL made sure that every table had a heater and was more than warm. It was my boyfriend’s birthday and they brought out a free desert with a candle - so sweet! Everyone was so friendly and the service was incredible. Food, as always, was amazing.

Always special

Amazing food and service

The food was exquisite, and we were safe and warm outside.

Dined here for the first time ever, on Saturday Jan. 2nd—celebrated my birthday in advance here, with my aunt, who’s dined here for a long time! Great experience! We had lunch in the well-heated outdoor area! We each had lobster bisque and a chopped salad. My aunt had the lobster roll; I had the RL Burger! All our food was great!! Our server was great too—friendly, knowledgeable and efficient. Liked his drink recommendation too (I had the Bugatti coffee-flavored cocktail, which was really good!) I would definitely come back! I do wish the menu had more creative, higher-end, less-mainstream selections (especially if you’re promoting the Ralph Lauren brand’s eclectic, hoity-toity, country club image)—but overall, the food was fresh, flavorful and served quickly and efficiently!! Glad I remembered to dress head-to-toe in Ralph Lauren that day!! :-)

I love this place so much! Food is excellent and staff is very welcoming and service is fantastic

The ambiance of the inside of the restaurant is beautiful, but unfortunately we had to sit outside due to Chicago Covid restrictions. They had heaters, but it was 30 degrees.

Outstanding, as always. RL never disappoints, even in a pandemic.

RL is doing outdoor pandemic right. Tons of space heaters - we were very warm. Food was fantastic and our server, Aramis, was awesome. I've eaten here before and remember the drinks being great but the food was meh. Not so this time: everything was phenomenal.

It was a great experience. Food was delicious. Only issue was the hostess, I found her to be somewhat rude. She wasn’t very accommodating either. Our server was great though.

Had to wait 25 min for a reservation we arrived on time for, but once we were seated it was fantastic. $34 for a lobster roll seems like a lot but it’s one of the best in the city. RL did the best possible with Covid circumstances and we appreciate it. Will be back soon.

RL never disappoints even during a pandemic. We had an incredible evening and the service and staff cannot be any finer. Food is perfectly prepared. Everything is first class. We love it and continue to go back. They always make our 7 year old feel welcome. You guys are the best!

Staff was excellent. The food was great!

Birthday of a friend

We dined outside because of quarantine orders. The weather wasn’t extremely cold until about 8pm at night. The heaters helped but you’d still have to dine with a jacket or coat. The food was fresh but did get cold quickly. The waiter was very pleasant. I couldn’t ask for anything more. I enjoyed my special day despite remembering to wear a mask if you have to use the restroom of which you have to take an elevator to get there. That’s how my food got cold. I was grateful for the effort in making my day special. Thank you for a great birthday experience under the circumstances. I’d definitely go back.

Good social distancing

Such a great experience! We dined outside but did not feel the cold at all, those heaters really work! The staff was very helpful and nice, from the manager, to the server, to the busboys. We had the steak and the lobster rolls - best lobster rolls I’ve had in a long time! The apple pie dessert was very delicious as well! I also recommend the mezcal cocktail, love it!

Cozy patio experience during the holiday season. Just perfect.

Thank you again! Absolutely the best!

We had a wonderful anniversary lunch at RL last Sunday. Outdoor dining in December was made warm and cozy with their attention to diners’ needs with an overhead awning and heat lamps well placed between tables. Distancing was appropriate as tables were spaced more than 6 feet apart. The service was outstanding and attentive. The menu had a number of choices, and we had the salmon. Perfect! We look forward to our next visit.