Fogo de Chao - Minneapolis

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1. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined 1 day ago

   overall1food1service1ambience1

   The service was very poor. Had to make multiple complaints due to not being served in a timely manner. At one point myself and the other 2 individuals I was with, had to wait almost an hour prior to getting any type of meat. Had to ask multiple times for our side dishes to be brought out. I usually really enjoy Fogo. Definitely did not this time around.

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2. OT

   OpenTable Diner

   Minneapolis

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Another wonderful meal at Fogo.

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3. OT

   OpenTable Diner

   St. Louis

   6 reviews

   vip
   5.0

   6 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   Absolutely loved this place. The food was spectacular and the staff was very friendly. Looking forward to dining here again.

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4. OT

   OpenTable Diner

   Minneapolis

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   Great. Booked this as a birthday dinner for my husband.

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5. E

   Edina48

   Minneapolis

   13 reviews

   vip
   3.0

   13 reviews

   Dined 3 days ago

   overall3food4service3ambience3

   Office Dinner for 11 people. It was the third time we have held our event a Fogo. The meats were good but it was very difficult to get our favorites to come back even after several requests. There was a wait to take orders and receive our drinks, even pop. Refills took even longer. Shrimp cocktail was offered along with the meats, making it seem that it was included in the meal. It was very misleading and we are very disappointed to find a $40 charge on our bill for 6 shrimp that mostly went uneaten after guests’ dipped them in the cocktail sauce that everyone found too spicy. Lastly, we were celebrating a birthday and we needed to leave our 5:15 reservation by 7:15 to get to the theater across the street. It took quite a while for the bill to arrive after we asked for it. It took about 15 minutes for the multi-requested favorite Parmesan pork to arrive. It came after the table and cutlery was cleared. They had to get plates for the 5 people waiting. The pre-arranged cake came well after that. We were unable to sing and eat it at the restaurant. Birthday girl had to take it to go in a box. I did appreciate that Fogo offered a special price for me as I gas weight loss surgery. For our next gathering we will probably go to Rodizio Grill in Maple Grove. The food is not as good and it is farther away but the prices are clear and the service is much better.

   Fogo de Chao - MinneapolisResponded todayWe love celebrating birthdays here at Fogo de Chão, so it disappoints us that you left with a negative impression. Please know that positive experiences are everything to us and we'd love the opportunity to speak further. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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6. OT

   OpenTable Diner

   Las Vegas

   2 reviews

   5.0

   2 reviews

   Dined on January 21, 2023

   overall5food5service5ambience5

   50th birthday celebration with family.

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7. OT

   OpenTable Diner

   Minneapolis

   6 reviews

   4.0

   6 reviews

   Dined on January 21, 2023

   overall4food4service5ambience5

   Salad bar is amazing, meat is great as well, but seems that they were a bit skimpy of how often there was meat coming around this time. The cooked cheese was amazing! Would like a little less well done meat options.

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8. AS

   ASnap

   Minneapolis

   3 reviews

   vip
   5.0

   3 reviews

   Dined on January 18, 2023

   overall5food5service5ambience5

   The staff were so kind and attentive. Food was delicious plenty of options making the rounds. Always love the Brazilian lime aid. Only downfall setting can be a bit close. So personal conversations can be hard. (Of note we did not ask to be moved had we to have asked I’m sure they would have)?

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9. AR

   AshR

   Minneapolis

   5 reviews

   5.0

   5 reviews

   Dined on January 18, 2023

   overall5food5service5ambience5

   Great service and food! The staff are friendly and very attentive.

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10. S

    Sandman

    Minneapolis

    14 reviews

    vip
    2.0

    14 reviews

    Dined on January 16, 2023

    overall2food4service1ambience3

    I had been to Fogo before and had a great experience. This time however, our service was way below expectations. To be fair, the dining room was full and it was a Sunday night, but I was very disappointed. We were told they were short staffed in the beginning, but we waited for long periods of time between seeing our waiter. Example, we ordered a bottle of wine, it came almost 3/4 of the way through our dinner, but the bottle only. There were no glasses. Then we the waiter finally came back with glasses he also had another table that came during our visit, and gave them a bottle of wine and one of our glasses. We were not happy and we feel like once the realized that, he gave up. We asked for a dessert menu which came late as well, we sat with it so long that another staff member who was carrying dirty dishes took our desert order. I waited 15 minutes just to get my bill. I think I am actually being graceful here, my guests felt it was much worse than I am making it out to be.

    Fogo de Chao - MinneapolisResponded on January 18, 2023Although you normally enjoy dining with us, we apologize if your service was anything short of top-notch. It's important that we ensure your next visit is worthy of your approval, so we will address this with our team. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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11. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 16, 2023

    overall5food5service5ambience4

    Anniversary

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12. OT

    OpenTable Diner

    Minneapolis

    1 review

    2.0

    1 review

    Dined on January 15, 2023

    overall2food2service1ambience4

    Food is crazy overpriced and the buffet was not great

    Fogo de Chao - MinneapolisResponded on January 18, 2023We'd like to have the opportunity to learn more about your dining experience, and any disappointments or issues. We take feedback seriously and would like to learn how we could earn 5-stars on your next visit. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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13. GB

    GavinB

    New York Area

    4 reviews

    vip
    1.0

    4 reviews

    Dined on January 15, 2023

    overall1food2service2ambience1

    What a disappointment. Knew immediately this was a bad decision. So many people waiting to be seated, not enough tables. Took over 30 minutes from the time we were seated for them to reach our table with our first meat server. Not enough servers, zero ambience, reminded me of a canteen style. Zero ambience, will never go back.

    Fogo de Chao - MinneapolisResponded on January 18, 2023We're dismayed by your 1-star rating, Gavin, as meeting your expectations means a great deal to us. Please send us any feedback on how we can improve. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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14. AG

    AngelaG

    Minneapolis

    5 reviews

    vip
    3.0

    5 reviews

    Dined on January 15, 2023

    overall3food4service4ambience2

    The tables were far to close together. It was a chaotic environment.

    Fogo de Chao - MinneapolisResponded on January 18, 2023Angela, we apologize for the busy environment during your recent visit. We always want our guests to be comfortable and we will pass this feedback along to our team. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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15. OT

    OpenTable Diner

    Minneapolis

    1 review

    5.0

    1 review

    Dined on January 14, 2023

    overall5food5service5ambience5

    Took the hubby out for a date night and we picked Fogo de Chao for dinner. Excellent choice! Food was wonderful and our pineapple cutter Hector was outstanding and conversational! Great experience!

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16. M

    Michelle

    Minneapolis

    10 reviews

    vip
    1.0

    10 reviews

    Dined on January 14, 2023

    overall1food4service1ambience1

    It was so crowded that I considered calling the fire department - there was no way to walk between the hodgepodge tables without squeezing between chairs, stepping on coats, etc. if there had been any kind of emergency there was no safe way to leave our table let alone the building. We weren’t able to enjoy the market area either, because the line of people waiting was easily 15 minutes long. The food when it comes to the table is excellent. However there were many times when we wanted to wave our little green circles in the air because the gauchos were avoiding our area due to the practical inability of maneuvering between the tables. We likely will not go back.

    Fogo de Chao - MinneapolisResponded on January 17, 2023Michelle, please know that we do not take your comments lightly. Safety is a top priority here and we always want our guests to feel comfortable, so a chance to speak with you further about this visit would be appreciated. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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17. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 14, 2023

    overall5food5service5ambience5

    Amazing experience

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18. AR

    AbirR

    Minneapolis

    1 review

    2.0

    1 review

    Dined on January 8, 2023

    overall2food3service2ambience2

    Used to be one of our favorite places. Kept supporting it throughout the pandemic by doing takeouts, despite the construction on Hennepin. This used to be one of the very few of our designated places to celebrate special occasions, until last night. Went there on 1/7 to celebrate our son's 14th birthday. Had a reservation for 6 at 745 PM. We were there at 735 and checked in before time. Weren't seated until 810-815 PM. Waited a while for our server, who was, in fact, one of the best parts of our dinner. She was fantastic. Hence the two stars. Rest of the dinner was middle of the road at best. We had to wait 30 minutes for the NA drinks, and my adult beverage didn't get to the table until after 40 minutes. My wife waited for a straw for another additional 20 minutes after the drinks arrived. The quality of food has definitely taken a beating. My wife eats well done meat, and every one of the meats that was served to her was burnt. And the wait between the different kinds of meat was rather long. Lastly, the quality of service from the servers who carry the meats to the tables were mostly terrible. Some of them were plain rude. The place was overcrowded, and the staff were perhaps trying to do their best, but were overwhelmed. But when one is shelling out $450+ dollars for food and drinks, not counting the tip, one should and must expect more. And last night Fogo failed to deliver. We are not coming back.

    Fogo de Chao - MinneapolisResponded on January 10, 2023What you have described is certainly not a reflection of our attentive and accommodating service. We apologize you left feeling discouraged and we for another opportunity to regain your confidence, as your support means a lot to us. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
19. OT

    OpenTable Diner

    Minneapolis

    10 reviews

    vip
    2.0

    10 reviews

    Dined on January 8, 2023

    overall2food3service3ambience1

    We had to wait 45 MINUTES past our reservation for our table. That is unacceptable. I don't recall the server's name but if it hadn't been for her I would have rated things even lower. She asked our daughter what kind of meat she wanted and made sure they brought it around in a timely manner. And she was attentive as she could be. Feels like chaos in the restaurant. Will probably never go back.

    Fogo de Chao - MinneapolisResponded on January 10, 2023Seating our guests in a timely manner is important to us, so we apologize for the extended wait. We can assure you this will be addressed with our team and we hope to welcome you back for a second chance. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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20. C

    Cessie

    Minneapolis

    15 reviews

    5.0

    15 reviews

    Dined on January 2, 2023

    overall5food5service5ambience4

    Food is always good as usual. Service was also excellent given it’s a holiday and the place was packed. When we request for a certain meat, the staff made sure we get them as soon as they’re cooked.

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21. MM

    MetMeats

    Minneapolis

    4 reviews

    4.0

    4 reviews

    Dined on January 1, 2023

    overall4food5service3ambience4

    We chose to spend our anniversary dinner at Fogo once more. The food was delicious, as usual! The dining area is very clean and well kept - very nice dining experience. Also, as usual, our server didn't bring our check in a reasonable amount of time. 20 minutes after declining dessert and setting our dishes aside to be bussed there was still no sign of our bill, despite me placing our credit card on the table in clear view. My wife ended up asking a couple servers who were assigned to other tables for our check. Not sure if he thought we were going to tip lightly because we passed on the special appetizers and bottle service?? This happened last time we went to Fogo but we had waited even longer. The restaurant was not very busy compared to usual. What is the deal with the dismal state of the bathrooms? No hot or warm water at the taps and very messy. Frankly the inattentive service at the end of the meal repeating itself is causing me to question whether we will go back. Seems intentional and disrespectful... time will tell, I guess.

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22. C

    Carrie

    Minneapolis

    4 reviews

    5.0

    4 reviews

    Dined on January 1, 2023

    overall5food5service5ambience5

    Vary enjoyable dinner!!

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23. OT

    OpenTable Diner

    Orlando

    1 review

    1.0

    1 review

    Dined on December 31, 2022

    overall1food3service1ambience1

    Very crowded and poor service

    Fogo de Chao - MinneapolisResponded on January 3, 2023It disappoints us to learn you did not enjoy your visit due to the busy atmosphere and lack of attentive service. We would like the chance to discuss your visit personally to ensure your next visit runs smoothly. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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24. B

    Bubba

    Minneapolis

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience5

    The service and food were amazing!! Our family of five loved everything.

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25. OT

    OpenTable Diner

    Minneapolis

    3 reviews

    2.0

    3 reviews

    Dined on December 31, 2022

    overall2food1service1ambience1

    Basically zero meat variety. Rarely did meat come to us. Got one of two drinks - other went around the building multiple times. This place is not as good anymore. The dessert was good! Great drinks. They say they can’t contact the user……there’s an allow restaurant to contact you option. Not sure why the say on other reviews they can’t contact the customers…..

    Fogo de Chao - MinneapolisResponded on January 2, 2023Serving a variety of delicious cuts is always our goal, so we apologize if your service was lacking. This feedback will be addressed with our team and hope to restore your confidence on your next visit. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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26. s

    scorbin

    Minneapolis

    6 reviews

    4.0

    6 reviews

    Dined on December 31, 2022

    overall4food4service5ambience4

    Absolutely excellent service. Food was ok.

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27. J

    Jenr

    Minneapolis

    2 reviews

    vip
    1.0

    2 reviews

    Dined on December 28, 2022

    overall1food3service3ambience2

    over crowded, poor service, little value. restaurant was a mess. spend the money at manny's next time.

    Fogo de Chao - MinneapolisResponded on December 29, 2022Jen, this certainly does not sound like the professional service we aim for here at Fogo de Chão. We'd like to learn more about your visit in hopes of regaining your confidence. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
28. EG

    EGeg

    Minneapolis

    6 reviews

    vip
    5.0

    6 reviews

    Dined on December 26, 2022

    overall5food5service5ambience3

    Even though it was a packed night and super busy, the staff did a wonderful job checking in with guests. Great service and food!

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29. LS

    LSimon

    Minneapolis

    6 reviews

    vip
    5.0

    6 reviews

    Dined on December 26, 2022

    overall5food5service5ambience5

    Matt the manager was fabulous. He was working so hard on a very busy night making certain everyone was well taken care of. He went above and beyond what he needed too to provide great service for myself and my family.

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30. JS

    JonS

    Minneapolis

    2 reviews

    5.0

    2 reviews

    Dined on December 25, 2022

    overall5food5service5ambience5

    Really enjoyed the Christmas dinner. Kinda spendy. But great food and service!!

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31. W

    Whyit

    Minneapolis

    1 review

    1.0

    1 review

    Dined on December 25, 2022

    overall1food3service1ambience5

    Overwhelmed and extremely busy staff! Not enough meats to supply the amount of patrons. Staff was intoxicated and spilled drinks on multiple people. Then couldn’t get out, had to wait over 20 min to get the bill back. 2/10 would not recommend!

    Fogo de Chao - MinneapolisResponded on December 27, 2022Knowing we did not earn your recommendation is disheartening, as we love offering top-notch service and meals. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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32. ES

    EricS

    1 review

    2.0

    1 review

    Dined on December 25, 2022

    overall2food4service1ambience4

    Server came to visit our table after we had been seated for 15 min. Took drink orders. I asked for a dirty martini. Server never asked which vodka I preferred. Server then forgot to bring drinks to our table. Another server had to go retrieve drinks. Wife ordered the salmon and was given a cauliflower steak. Had to send order back. Server brought wrong tab. When corrected tab was brought, realised they had charged me twice for 2 holiday dinners and 1 salmon. Had tab corrected a 3rd time. Realised they had made my drink with top shelf Grey Goose. Overall a very disappointing experience compared to what we were used to from this establishment.

    Fogo de Chao - MinneapolisResponded on December 27, 2022Eric, thank you for joining us this holiday and sharing your feedback. It's disheartening to hear you left feeling disappointed, as our team works hard to provide top-notch service. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Best.

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33. OT

    OpenTable Diner

    Minneapolis

    1 review

    5.0

    1 review

    Dined on December 25, 2022

    overall5food5service5ambience4

    We loved our servers, professional and efficient and very friendly. Only thing was there was a piece of steak on floor for over an hour as many employees stepped on it.But it happens. Didn’t let that bother us. The HH wine is delicious and a great price of just 7.00 each. Loved the rose and husband loved Chardonnay. We will be back. Parking was super easy in ramp next door and it was a quick easy ride downtown from Savage, MN. Thank you for a wonderful experience Fogo!! It was our first time and we will be back soon. We also suggest getting coffee drinks and the lava cake. Perfect ending to our Christmas meal.

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34. OT

    OpenTable Diner

    Minneapolis

    2 reviews

    5.0

    2 reviews

    Dined on December 25, 2022

    overall5food5service4ambience5

    Christmas Day! Fantastic experience…

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35. OT

    OpenTable Diner

    Chicago

    2 reviews

    vip
    5.0

    2 reviews

    Dined on December 25, 2022

    overall5food5service5ambience5

    Staff was very attentive and cordial. Food is always great.

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36. KE

    KEREDS

    Minneapolis

    3 reviews

    5.0

    3 reviews

    Dined on December 24, 2022

    overall5food5service5ambience5

    Excellent food and wonderful service. Wait staff was very attentive to what meats we wanted delivered.

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37. OT

    OpenTable Diner

    Minneapolis

    2 reviews

    5.0

    2 reviews

    Dined on December 23, 2022

    overall5food5service5ambience4

    Service was amazing! All of the staff was extremely friendly and attentive.

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38. D

    Denise3

    Minneapolis

    20 reviews

    5.0

    20 reviews

    Dined on December 21, 2022

    overall5food5service5ambience5

    Reservations were easy to make, and once seated, we got our drinks quickly and the meat started! We never had to search for servers. Two of my party went to the salad bar, and were very impressed!

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39. OT

    OpenTable Diner

    Minneapolis

    7 reviews

    5.0

    7 reviews

    Dined on December 18, 2022

    overall5food5service5ambience4

    Excellent service. Reasonable discounts for children. All adults and children were highly satisfied with options between the salad bar and meat offerings. Will definitely do as a family outing again.

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40. CB

    CBJ79

    Minneapolis

    48 reviews

    vip
    3.0

    48 reviews

    Dined on December 18, 2022

    overall3food3service3ambience3

    A fun time after an amazing show.

    Fogo de Chao - MinneapolisResponded on December 20, 2022We are glad you had a fun time here at Fogo de Chão. If there's anything we can do to earn your five-stars next time please let us know. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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