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Palace Cafe Dining Room - Palace Café, New Orleans, LA

Palace Café

4.5
4.5
5136 Reviews
$30 and under
French American
Top Tags:
For larger parties, please call (504) 523-1661.

For over two decades Palace Cafe has been serving award-winning, contemporary Creole cuisine in the historic Werlein Music building. Located downtown, at the entrance to the French Quarter, this Dickie Brennan & Co. restaurant is popular with visitors & locals alike.

Make a reservation

2 people
7:00 PM
Booked 81 times today

Order delivery or takeout

Private dining

Private dining

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Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    French American, Seafood, Bistro
  • Hours of operation
    Breakfast Wed–Fri 8:30 am–11:00 am Brunch Sat, Sun 10:30 am–3:00 pm Lunch Wed–Fri 11:00 am–3:00 pm Dinner Wed–Sun 5:00 pm–9:00 pm
  • Phone number
    (504) 523-1661
  • Website
    http://www.palacecafe.com/
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    To learn more about Dickie Brennan & Co.'s catering options, please contact our Sales Department at 504-521-8310.
  • Private party facilities
    Palace Café's Fleur de Lis room can seat up to 80 and overlooks the iconic Canal Street. In our Wine Room set for 12, intimate dinners are fit for a king. For larger parties up to 200, our Second Floor is perfect. It overlooks the main dining room with a grand staircase as an entrance.
  • Private party contact
    Stephanie Aubrey: (877) 625-9155
  • Location
    605 Canal Street, New Orleans, LA 70130
  • Neighborhood
    French Quarter
  • Cross street
    Chartres Street
  • Parking details
    We offer discounted valet parking at the Marriott at 555 Canal Street, based on availability. Bring your parking ticket to the restaurant for validation.
  • Public transit
    Easily accessible by the Saint Charles Streetcar & the Canal Streetcar.
  • Entertainment
    Join the Rum Runners Duo during Happy Hour in the Black Duck Bar on Palace Café's second Floor. Happy Hour is Monday - Friday from 4pm-6pm. Place Café also offers a live jazz brunch every Saturday and Sunday from 10:30am-2:30pm featuring the Joe Simon Trio.
  • Additional
    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

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What 5,136 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.4Food
  • 4.5Service
  • 4.5Ambience
  • 4.2Value

Noise • Moderate

5,136 Reviews

  1. OpenTable Diner

    Atlanta Metro

    1 review

    5.0

    1 review

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This is my favorite restaurant in New Orleans. Loved by locals and often overlooked by visitors, but always classic.

    Is this helpful?

  2. AmberC

    New Orleans

    4 reviews

    3.0

    4 reviews

    Dined 1 day ago

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 2
    I would give it 3 out of 5 stars. The food was super delicious. The crabcake cheesecake is what brought us in but everything we ate was very good. The reason for the 3 stars is because the service was just ok. We made a reservation on Open Table and it asked if we were coming for a special occasion. It was our 29th Anniversary and was hoping for something nice and romantic. We were sat almost sharing a table with another couple. When we sat down that other couple said "Sure come join our table." Haha not too romantic. It would have been nice if they would have recognized it since it was asked and relayed. Our server got busy and was gone for 30 minutes so by the time we finally ordered our entree we had been there for an hour. When my husband's dish came out his food wasn't very warm. Some of the pork was cold. We told the server and she brought it back. She was very apologetic and had it remade. Not just heated up but remade. When it came back it was very good. So, overall food was a 4.5 star, and service was a 3 star.

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  3. OpenTable Diner

    Los Angeles

    2 reviews

    3.0

    2 reviews

    Dined 2 days ago

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 2
    Food was off ; Filet was tough. Service was poor. We had 8:00 reservation and employees were more concerned about breaking down and cleaning up then providing service. Very disappointing on a special occasion.

    1 person found this helpful

  4. LindseyC

    Atlanta Metro

    1 review

    5.0

    1 review

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing food with great service and no wait. The Bananas foster was the perfect way to top off the meal!

    Is this helpful?

  5. Rich

    New Orleans

    58 reviews

    vip
    5.0

    58 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    Great service. Good food. Excellent bananas' foster.

    Is this helpful?

  6. EttaB

    Baltimore

    2 reviews

    4.0

    2 reviews

    Dined 4 days ago

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4
    Never had a bad meal at Palace Cafe until this evening. I ordered the pasta on the menu and it was so dry…almost as though it had been cooked a while and been sitting. The seafood on the dish was fine but the pasta was subpar. And the whole dish was just warm…not hot. My 2 companions had a different entree and they loved theirs.

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  7. OpenTable Diner

    Indiana

    1 review

    5.0

    1 review

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I brought a group of 10 on a business dinner. The atmosphere was casual, and the food was spectacular.

    Is this helpful?

  8. OpenTable Diner

    New York Area

    7 reviews

    5.0

    7 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    The Palace Cafe is one of our favorite dining spots whenever we’re in New Orleans. And on this trip, we’d like to give a special recognition to our waiter Freddie. He is reminiscent of the old-school elegant waiters who took immense pride in what they did - superb!

    Is this helpful?

  9. nolalady81

    New Orleans

    20 reviews

    vip
    3.0

    20 reviews

    Dined 7 days ago

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 5
    Food was below par. Been there many times. Crabmeat cheesecake was cold. Gumbo not that good. Apple salad was good and large enough to share. Service ok. Understaffed like everyone it seems.

    Is this helpful?

  10. OpenTable Diner

    New Orleans

    2 reviews

    5.0

    2 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Everything we ate was delicious. The oyster appetizer and crab cheesecake were some of our favorites. I especially liked the salad with apples, pecans and goat cheese. It was a great combination of flavors and a nice sized salad. Of course the eggs Benedict with the pork was outstanding with huge portions on our plates. Service was excellent and we had a good time.

    Is this helpful?

  11. OpenTable Diner

    Mississippi

    2 reviews

    4.0

    2 reviews

    Dined 7 days ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was amazing! Restroom needed some serious attention.

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  12. DanielO

    New Orleans

    21 reviews

    5.0

    21 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Had crabmeat cheesecake, oysters and crusted drum. All delicious and good service. It’s a very loud restaurant.

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  13. JohnS

    Shreveport

    6 reviews

    5.0

    6 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    We celebrated a birthday here and the restaurant and server went above and beyond to make our meal memorable. Thank you Kat and Palace Cafe.

    Is this helpful?

  14. OpenTable Diner

    New Orleans

    1 review

    4.0

    1 review

    Dined on December 2, 2023

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    Good and service were great, the place in general could use some cosmetic updates and that’s the only reason they didn’t get 5 stars from me…but the pasta, duck,and burger was all delicious as was the cocktails!

    Is this helpful?

  15. OpenTable Diner

    Tallahassee

    1 review

    5.0

    1 review

    Dined on December 2, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I visited Nola for my birthday and had a really nice time. Palace Cafe was definitely the highlight of the trip. I went specifically to have a bananas foster and it was everything I hoped it would be.

    Is this helpful?

  16. OpenTable Diner

    New Orleans

    4 reviews

    5.0

    4 reviews

    Dined on December 2, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Beautiful, a classic in Nola. Delicious brunch menu with live jazz music. Stands outs Where the crab Quiche and the pulled pork eggs Benedict dish  for the surd of bananas foster of course! What a show made table side! 

    Is this helpful?

  17. SHAHRANS

    Chicago

    9 reviews

    3.0

    9 reviews

    Dined on December 2, 2023

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 5
    Beautiful restaurant, ladies at coat check were very friendly. The fried oysters and chocolate mousse was very good. Underwhelmed by the seafood pasta. Portion size was disappointing and overpriced. The shrimp was slightly tough, and and the meal itself was bland. The scallops was the saving grace as they were cooked properly.

    Is this helpful?

  18. JoeK

    Seattle

    11 reviews

    5.0

    11 reviews

    Dined on December 1, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    We were there for dinner before a show at the Saenger with a group of 6 friends. SERVICE: The service was very good and the pace our waiter, Tucker, set was perfect for a dinner with friends. We never felt rushed by him and never felt like we had to wait. That being said we did have rush out at the end because we needed to get to the show. I bring this up only because the pace Tucker set was perfect for dinner with a bunch of friends but, had we let him know we were going to a show I am confident he would have paced it perfectly. So if you are going to the Orpheum or Saenger tell your waiter. DRINKS: Drinks were good and priced as you would expect in NOLA. I personally had the milk punch and it was very good. APPS: We split a few orders of the crabmeat cheesecake and the fried oysters amongst us all and Tucker's recommendation for amount was perfect. ENTREES: My wife and I shared (2 meals are better than one) the Andoille Crusted Gulf Fish and the Fruits De Mar Pasta. The sauce with the fish was very good and the fish was cooked perfectly. The pasta that came with the seafood was cooked perfectly and the butter wine sauce with it was very good...not too buttery and not too boozey. The scallops were a little too salted for our taste but cooked very well. DESERT: My wife and I split a maple torte which was a good dessert. The texture of the custard was perfect but we both felt the maple flavor was a bit lacking. I think this is the one thing we wouldn't order again. OVERALL: A very good restaurant which we would both return to and recommend to other locals. We would recommend all the food we had.

    Is this helpful?

  19. Ousooner34

    Tampa

    2 reviews

    5.0

    2 reviews

    Dined on November 30, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent everything! Food, service, atmosphere and not crammed in. Take a date or business associates. Love it.

    Is this helpful?

  20. OpenTable Diner

    Las Vegas

    1 review

    5.0

    1 review

    Dined on November 29, 2023

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Delicious food, great, fast service. Bar got slightly backed up if ordering alcoholic beverages but otherwise wonderful experience.

    Is this helpful?

  21. OpenTable Diner

    New Orleans

    1 review

    5.0

    1 review

    Dined on November 29, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Try to eat here every time I am in NOLA. Recommend it to friends and colleagues.

    Is this helpful?

  22. Robby

    Amarillo

    7 reviews

    4.0

    7 reviews

    Dined on November 29, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Great service, lively ambiance, good local cuisine.

    Is this helpful?

  23. OpenTable Diner

    New Orleans

    1 review

    5.0

    1 review

    Dined on November 26, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing dinner. Kat is wonderful! Request her table.

    Is this helpful?

  24. Sandsinv

    New Orleans

    23 reviews

    vip
    5.0

    23 reviews

    Dined on November 26, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Dinner was Excellent. Our server Kat did a Fantastic job. I would Highly recommend the Palace Cafe.

    Is this helpful?

  25. Daphne

    New Orleans

    2 reviews

    vip
    5.0

    2 reviews

    Dined on November 25, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Jazz brunch is delightful! Jazz trio is established and talented. Food is delicately seasoned with healthy ingredients. Drinks are delicious. Staff is very welcoming and attentive.

    Is this helpful?

  26. SteveL

    Key West

    1 review

    4.0

    1 review

    Dined on November 24, 2023

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4
    With limited options on Thanksgiving, Palace Cafe was able to get us in. Food was very good, service was excellent.

    Is this helpful?

  27. PeterH

    New Orleans

    1 review

    5.0

    1 review

    Dined on November 24, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    High quality service. Colby did a great job. It’s fine dining.

    Is this helpful?

  28. Jennifer

    New York Area

    1 review

    5.0

    1 review

    Dined on November 23, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a great experience on Thanksgiving night! Colby our waiter was fantastic and so attentive! All the staff was so kind. The food was amazing! I had the traditional Thanksgiving Dinner and other had the filet and shrimp and scallop pasta. All the food was great! We were also celebrating my mom's birthday and they lit a candle for her dessert. We had a great time! I would definitely recommend!

    Is this helpful?

  29. KarenS

    Sacramento

    2 reviews

    5.0

    2 reviews

    Dined on November 23, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Colby was our server and he was fantastic. The food was amazing! Must try the crab cheesecake. Will definitely go back!

    Is this helpful?

  30. RubyC

    Mobile

    1 review

    4.0

    1 review

    Dined on November 23, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3
    They didn’t get it right the first time but invited my children and I back after the thanksgiving parade for the opportunity to make the situation right. The service was absolutely worth it! A special thanks to Ms Katie Ms Claudia and Mrs Kadisha for going above and beyond to ensure our second experience was rave worthy!!

    Is this helpful?

  31. OpenTable Diner

    New Orleans

    1 review

    5.0

    1 review

    Dined on November 23, 2023

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Wonderful Thanksgiving lunch with the family ! Great food and service!

    Is this helpful?

  32. LeeA

    Shreveport

    5 reviews

    5.0

    5 reviews

    Dined on November 23, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a lovely Thanksgiving meal together (family of 8). The food was delicious and the service was impeccable.

    Is this helpful?

  33. Charlesv

    New Orleans

    14 reviews

    vip
    5.0

    14 reviews

    Dined on November 22, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great service loved the crabmeat cheese cake and the shrimp

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  34. AshMusella

    Houston

    3 reviews

    3.0

    3 reviews

    Dined on November 20, 2023

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    We came back here with high expectations from our previous visit. However this time was very different. Service was slow, but the server was great when she came. The biggest problem was our food. We were sitting near the kitchen, and got to watch the ins and outs, which was a good and bad thing. I ordered a seafood pasta dish, and another server tried to deliver it to another table twice. It wasn’t their order, so it was brought back to the kitchen, they put it under the lamps and 25 minutes go by and it was delivered to our table with the rest of our food. We were shocked they let something sit there for 25 minutes after touching numerous hands and send it out again. We told the server what happened and she said well If it’s not good I’ll send it back. The plate was luke warm at best and we asked her to make a new one. It came out about 10 minutes later. Just crazy to think that is allowed! We probably will find a new spot after that incident, definitely not worth the money spent.

    Is this helpful?

  35. Sjr1155

    Oklahoma City

    57 reviews

    vip
    5.0

    57 reviews

    Dined on November 19, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent food and the waiter was awesome Last year had very poor wait experience. This time was awesome. We will be back. Would commend the waiter

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  36. bernardB

    Houston

    2 reviews

    5.0

    2 reviews

    Dined on November 19, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    It was Saturdays night at 7:30. We were seated quickly and attended to in a few minutes. The waitress was cordial and knowledgeable . The salads were wonderful and entrees delicious. My only comments was the wines could be better. We chose not to drink the "house" brands. My cabernet was heavy and too sweet. The Pinot Gris was a bit thin. I'd recommend the place to anyone, just be careful with your wine selection.

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  37. MarkW

    Exclusive

    1 review

    4.0

    1 review

    Dined on November 19, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Food was excellent and service was great. Highly recommend.

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  38. Beck3mom

    Greater Boston

    33 reviews

    vip
    5.0

    33 reviews

    Dined on November 19, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a wonderful meal and experience at Palace Cafe. We even were serenaded by a trio walking through the restaurant. Right on the busy Canal street of New Orleans. Our meal was delicious. Our server, Michaela was friendly and efficient. We enjoyed the werlein salad and the house salad with fresh bread/butter. The filet was cooked perfectly as well as my husbands fruits de mer (scallops, shrimp and crabmeat) over homemade spaghetti! Dessert we split, as we were almost full but needed the sweet to finish off a delicious meal! Crème brûlée was perfect. We will return to enjoy more of what the menu has to offer! We enjoyed watching our waitress prepare the flaming bananas foster to a neighboring table! Looked delicious!

    Is this helpful?

  39. OpenTable Diner

    Western NC

    2 reviews

    5.0

    2 reviews

    Dined on November 18, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    kat was our waitress and she was amazing! had great recommendations and was very nice. the gumbo yaya, crabmeat cheesecake, fried green tomatoes, and Benedict were all delicious!

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  40. OpenTable Diner

    Dallas

    19 reviews

    vip
    3.0

    19 reviews

    Dined on November 18, 2023

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4
    First time back in 4 years, I dined for brunch. There is a depreciation in quality versus pricing. Had to ask the server to correct my salad. Bib lettuce salad ($9)came with 4 lettuce leaves. I added Oysters ($14) came with 4. It looked so sad that the manager apologized and mentioned he is working with the kitchen team. Not sure why the server even brought it to the table with a straight face. The oysters were delicious but for the pricing on the menu should have received at least 6 at minimum. Based on this past experience I will not return, the experiencial atmosphere of New Orleans charm and great hospitality has diminished.

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Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Common areas deep-cleaned daily
    • Contactless payment available

  • Screening

    • Sick staff prohibited in the workplace

FAQs

Palace Café does offer delivery in partnership with Uber Eats. Palace Café also offers takeout which you can order by calling the restaurant at (504) 523-1661.

Palace Café is rated 4.5 stars by 5136 OpenTable diners.

Palace Café does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 81 times today

Order delivery or takeout

Google Map for Palace Café

605 Canal Street, New Orleans, LA 70130

Additional information

  • Cross street
    Chartres Street
  • Neighborhood
    French Quarter
  • Hours of operation
    Breakfast Wed–Fri 8:30 am–11:00 am Brunch Sat, Sun 10:30 am–3:00 pm Lunch Wed–Fri 11:00 am–3:00 pm Dinner Wed–Sun 5:00 pm–9:00 pm
  • Price
    $30 and under
  • Cuisines
    French American, Seafood, Bistro
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    We offer discounted valet parking at the Marriott at 555 Canal Street, based on availability. Bring your parking ticket to the restaurant for validation.
  • Public transit
    Easily accessible by the Saint Charles Streetcar & the Canal Streetcar.
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Entertainment
    Join the Rum Runners Duo during Happy Hour in the Black Duck Bar on Palace Café's second Floor. Happy Hour is Monday - Friday from 4pm-6pm. Place Café also offers a live jazz brunch every Saturday and Sunday from 10:30am-2:30pm featuring the Joe Simon Trio.
  • Additional
    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine
  • Website
    http://www.palacecafe.com/
  • Phone number
    (504) 523-1661
  • Catering
    To learn more about Dickie Brennan & Co.'s catering options, please contact our Sales Department at 504-521-8310.
  • Private party facilities
    Palace Café's Fleur de Lis room can seat up to 80 and overlooks the iconic Canal Street. In our Wine Room set for 12, intimate dinners are fit for a king. For larger parties up to 200, our Second Floor is perfect. It overlooks the main dining room with a grand staircase as an entrance.
  • Private party contact
    Stephanie Aubrey: (877) 625-9155

Featured in

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Send gift cards instantly by email or print to present in person.

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