Ruth's Chris Steak House - North Raleigh

Reseñas de Ruth's Chris Steak House - North Raleigh de comensales del restaurante. Basadas en valoraciones recientes.

1. P

   Pamela

   Raleigh2 reseñas

   1.0

   Comieron hace 1 día

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 4

   We were at the restaurant for 90 minutes and never received our food. I don’t know why our waitress wasn’t more attentive to our order. The manager was apologetic and we were not charged for the one beverage that we had.
   

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2. V

   Victor

   Unspecified1 reseña

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   It’s was great. Will be back soon to enjoy some time and good food and vibes.
   

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3. L

   Layla

   Raleigh1 reseña

   5.0

   Comieron hace 2 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Everything was amazing, our waiter Adam was very pleasant, along with the other staff assisting us. The atmosphere was perfect for a mid-week dinner.
   

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4. A

   Adarien

   Raleigh1 reseña

   5.0

   Comieron hace 2 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The food was amazing and the service was great 10/10 definitely recommend for a date night.
   

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5. L

   Latanya

   Caribe1 reseña

   1.0

   Comieron hace 5 días

   1. Global 1
   2. Comida 2
   3. Servicio 2
   4. Ambiente 4

   Mothers Day reservations for 4 at 6:30pm Drinks and appetizers were made promptly and delivered to our table . By 8:30 still no Entree. Waiter was overwhelmed. Service just wasn’t there . We left about 8:40 . This was unusual for this particular restaurant so I will go back sometime in the future . The appetizers were Great ! The manger Did take care of the bill .
   

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6. J

   Jennifer VIP

   Raleigh23 reseñas

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The food was great as always and we had a nice server who was attentive and kept our glasses full. Steaks were perfect and the appetizer of shrimp cocktail was great with plenty for all. Only complaint would be the size of the sweet potato casserole. It definitely has shrunk from past times at Ruth Chris - usually our whole table can share it. It still tasted phenomenal and now we know to just order two servings of it next time to share for all.
   

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7. ER

   ErikR

   Gran Boston2 reseñas

   2.0

   Comieron hace 5 días

   1. Global 2
   2. Comida 4
   3. Servicio 1
   4. Ambiente 2

   Extremely disappointing Mother's Day dinner. Slow, inattentive service and poor bartending skills marred what is typically a nice dining experience. The few surrounding tables that had no diners remained dirty with dishes, etc from the previous customers. As a table of 3, the 4th place setting was never removed until we asked. After taking our drink and appetizer order the waiter disappeared and our salads arrived while our menus were still on the table and our dinner order not yet taken. 1 of 2 drinks arrived made incorrectly but of course we had a long wait before the server returned before we could even say anything. The drink was remade (though not quickly) and was still subpar. Who knew that a standard Old Fashioned is so hard to make. Our Silverware, place settings never updated/cleaned of appetizer and bread plates prior to our entrees arriving. The only savings grace was that our steaks and side were cooked as ordered and were good. But the premium pricing on the food was no way near worth it for the less than subpar service that was provided. We paid for a high end dining experience and got worse service than if we had gone to a chain restaurant. The icing on the cake of this experience was that the valet (I know they are a contractor but nevertheless) lost our car keys. I managed to find our car in one of the lots they use and of course it was left unlocked! Then about 20 minutes later the valet's manager found our keys inside of another car! They were apologetic enough but needless to say, the valet did not receive a tip. We were stressed out the entire time until our keys were found. Again, something that is inexcusable. We had been to this location previously and had a good experience but I do not see us returning here to gamble on paying hundreds of dollars for maybe a good or maybe a bad experience. There are other places in town that have never disappointed.
   

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8. J

   Julius

   Raleigh1 reseña

   1.0

   Comieron hace 5 días

   1. Global 1
   2. Comida 1
   3. Servicio 5
   4. Ambiente 4

   The worst French Onion soup that I have consumed!! My mom who is 97 years old, stated that the Crab cake was terrible; I will ever dine there again!
   

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9. P

   PJ VIP

   Raleigh3 reseñas

   3.0

   Comieron hace 5 días

   1. Global 3
   2. Comida 4
   3. Servicio 2
   4. Ambiente 3

   Service has fallen off significantly since reopening. Gone is that highly attentive end to end white glove experience that made Ruth’s Chris feel like the place to go to celebrate a special occasion. Check-in felt like a basic restaurant, table service was sorely lacking (slow, sloppy, just one of many covered by your waiter), even the managers neglected to stop by to check on your dining experience (instead they were clearing and setting tables). Food was of the quality expected for Ruth’s Chris, but in the end it felt like dining at an over-priced Firebirds vs a top-end steakhouse.
   

   A 1 persona le resultó útil

10. M

    Monica

    Raleigh1 reseña

    1.0

    Comieron hace 5 días

    1. Global 1
    2. Comida 1
    3. Servicio 2
    4. Ambiente 1

    There was a 40-minute wait for our entrees. My mother's lobster mac and cheese was not cooked properly. When she requested a replacement, another server brought back the same dish in less than five minutes. Unfortunately, this ruined the experience for us..
    

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