Ted's Sweetwater Grill

Reseñas de Ted's Sweetwater Grill de comensales del restaurante. Basadas en valoraciones recientes.

1. K

   Kelli

   San Francisco5 reseñas

   3.0

   Comieron hace 5 días

   1. Global 3
   2. Comida 2
   3. Servicio 4
   4. Ambiente 3

   This was for Mother’s Day brunch, not their typical fare. It seemed very disorganized, and the mains they were serving were sorely subpar. The prime rib was very disappointing. Honey smoked salmon AND honey baked ham? The chocolate croissants, which I was very excited about, weren’t cooked all the way and the dough on the bottom was still raw. The buffet itself was a mess with spilled food and sauces and we got there fairly early. It cost around $90 before tip for my six year old and I to eat potatoes, scrambled eggs, and fruit. On top of all that, it took ages to get drinks and ages to get our bill. It didn’t appear outwardly to be that busy, we were surrounded at all times by unoccupied tables. My child actually flagged down a different server because he wanted to leave. We will still go to Ted’s because we do like their normal menu and weekend brunch (service is always slow, we are used to it) but hopefully their next brunch buffet event is more organized, for their sake.
   

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2. S

   Sarah

   Denver1 reseña

   1.0

   Comieron hace 5 días

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   We had made reservations on Mother’s Day and there was no indication that it was buffet only. We were told by the server that they were “backed up” on brewing coffee so we didn’t actually get any coffee until we were close to finishing our meal. We were only checked on once by a server that wasn’t even ours and then get the bill of $260 for a buffet for 4 people. The food, the service and the cold shaded patio was not anywhere close to being worth that kind of money. I have never written a review for a restaurant before but felt this was so disappointing that a review was warranted.
   

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3. L

   Laurie VIP

   Phoenix40 reseñas

   5.0

   Comieron en 7 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great server and good was excellent. Hostess great too!
   

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4. E

   Emilee

   Denver6 reseñas

   1.0

   Comieron en 4 de mayo de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Oh boy. We decided to go to Ted’s for my father’s 70th birthday. This included my family of 5 (kids 5 through 12) and my elderly parents. We got to Ted’s at 11:00am with an 11:15am reservation. They sat us at 11:15am. Great! It took 20 minutes to get a server to get us water, ordered two cheese curds apps at the time, and placed our entree orders. At 12:10pm, almost an hour after being seated, we received our cheese curds. We debated about staying or going, but decided to stick it out and wait for our food since it was my dad’s birthday. They came a bit later and told us they were out of eggs so it needed to be scrambled on two entrees we ordered or order should be changed. That’s fine. At 12:45pm, an hour and a half after being seated, we still did not have our food. My kids kept entertained by the pond but were very hungry at this point. The straw that broke the camel’s back was the table that was seated an hour after us received their food (they were also complaining of the wait time). I went and found the manager and said we were leaving because it had been almost two hours and we were still waiting on food. I asked her to clear our check and comp the appetizers because my kids could not wait any longer. She agreed and we left. It was a very poor experience and very sad that this was my dad’s 70th birthday meal. We expected more from Ted’s.
   

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5. C

   Cheri

   Denver18 reseñas

   1.0

   Comieron en 2 de mayo de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Half-full restaurant with an hour wait to get 3 cold entrees, never had pot pie with hamburger buns as crust before! Food was marginal and way too many staff members walking around during dinner. Was looking for a yummy dinner and was very disappointed. Won’t return.
   

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6. S

   Sherrie

   Grand Rapids1 reseña

   2.0

   Comieron en 12 de abril de 2025

   1. Global 2
   2. Comida 2
   3. Servicio 3
   4. Ambiente 4

   The biggest disappointment was the length of time it took to get our food. We waited a minimum of an hour. During that wait time, there was no update from our waitress. Just too long to wait. When we got our food, it was good.
   

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7. A

   Aaron

   San Francisco2 reseñas

   1.0

   Comieron en 30 de marzo de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Cold food, slow service, caught bartender writing down credit card number.
   

   Ted's Sweetwater GrillSe respondió el 16 de abril de 2025

   I am sorry to hear that we missed the mark on your experience at Ted's. I am, also, sorry that the reasoning for why we were taking down credit card information was miscommunicated. It was our goal to make sure that every customer was informed about our IT issue by the host at first entrance and then again by the server at the table. I can assure that everyone's credit card information remained private and was destroyed after entry into our point-of-sales system. If you would like to contact Dri, Assistant General Manager, at 7075803454 to discuss this further, please do so at your earliest convenience.
   

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8. K

   Kathy VIP

   Denver13 reseñas

   2.0

   Comieron en 27 de marzo de 2025

   1. Global 2
   2. Comida 2
   3. Servicio 3
   4. Ambiente 3

   Our first time here. Server was very pleasant but failed to let us know it would take 30 minutes for food (burgers) and then said “they are plating it now” and it was still 10 minutes. Food was almost cold. Tables were not all filled and seemed to be enough help. As a diabetic on a pump I need to release insulin 10-15 minutes prior to eating. I did so shortly after ordering a simple meal. A mistake for me as the long wait risked my getting in medical trouble. We made a reservation and were early for it, even seated quickly. It went downhill from there.
   

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9. B

   Breellen VIP

   Denver24 reseñas

   5.0

   Comieron en 26 de marzo de 2025

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   Great experience!! Ava was so busy with multiple tables but still took great care of us!! The food was tasty!
   

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10. L

    Laury VIP

    Seattle20 reseñas

    5.0

    Comieron en 23 de marzo de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Great food and great service! Best Caesar salad in Windsor. 
    

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