The Rooftop Bar at the Tremont House

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1. J

   Jessica

   Houston

   1 review

   1.0

   1 review

   Dined 2 days ago

   overall1food1service1ambience1

   Terrible service. We were not greeted well. Then the waiter had an attitude when we asked for a menu. We waited more than 20 minutes and were never asked what we wanted to drink or eat. Another couple left with us and said they had the same experience.

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2. MJ

   MelissaJ

   Houston

   1 review

   1.0

   1 review

   Dined on August 7, 2022

   overall1food1service1ambience2

   When making the reservation I mentioned it was our anniversary and asked for a table near the harborside so we could sit near each other instead of the tables where you are 15 ft apart and closer to the people next to you than your partner. We ended up in one of these tables anyway and when we asked about another table they said those were all reserved. They were not very polite and we ended up leaving before ordering food because this wasn't the anniversary experience we had hoped for.

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3. MP

   MichelleP

   New York Area

   2 reviews

   1.0

   2 reviews

   Dined on August 6, 2022

   overall1food1service1ambience2

   Our waitress was nowhere to be found but Isabelle helped us even though we were not her table. She took our food and drink orders after we couldn’t find our waitress and even checked on us through out the night. We tipped her and not the waitress that brought our check. Food wasn’t great. It felt like they just didn’t care because they are closing next week for renovations. Hopefully when they reopen it’s better food and service.

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4. KM

   KateM

   Houston

   2 reviews

   4.0

   2 reviews

   Dined on August 5, 2022

   overall4food4service5ambience4

   Cocktail Drinks were not very strong. Food good. Great ambience in pleasant weather. hot (no fans) in summer

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5. RL

   RightLane1

   Milwaukee

   1 review

   5.0

   1 review

   Dined on August 4, 2022

   overall5food5service5ambience5

   Great service, great drinks and the cheesecake was amazing! It has a great view of the Strand and sunsets over the Bay. I highly recommend!

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6. YM

   YvetteM

   Houston

   1 review

   1.0

   1 review

   Dined on July 31, 2022

   overall1food2service1ambience4

   Service was terrible! We were so looking forward to our visit, but service failed miserably. We waited 20 minutes for silverware and napkins after our food had been brought out. They ended up sending security to deliver our silverware....very strange. The queso we ordered had a base of broken up chips on the bottom hidden by a few unbroken chips on top. We asked for more whole chips and by the time they brought more the quest had gotten hard. They apologized for the crumb chips and blamed it on the last bag they had. Makes so sense , since they brought more unbroken chips 15 minutes after we asked for them. We had ordered drinks soon after we got there, but no one ever checked on us for more drinks. We left very dissatisfied.

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7. OT

   OpenTable Diner

   Toronto

   1 review

   5.0

   1 review

   Dined on July 30, 2022

   overall5food5service5ambience5

   What a fabulous treat to anyone Galveston!

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8. KP

   KimP

   1 review

   5.0

   1 review

   Dined on July 2, 2022

   overall5food5service5ambience5

   Very nice! Really enjoyed this place...staff was extremely accomodating. Wonderful atmosphere!

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9. C

   Court

   Dallas

   13 reviews

   vip
   3.0

   13 reviews

   Dined on July 2, 2022

   overall3food3service3ambience5

   Took a long time to get fresh strawberries for drinks.

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10. OT

    OpenTable Diner

    Austin

    2 reviews

    vip
    4.0

    2 reviews

    Dined on June 18, 2022

    overall4food4service5ambience5

    Cody was a rockstar! Triple duty, bartender, server and bus boy! He ran circles around the other servers…. Awesome job Cody!!!

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11. CE

    CarrieE

    1 review

    2.0

    1 review

    Dined on June 12, 2022

    overall2food1service1ambience4

    Poor service, terrible drinks, great ambiance. Seemed like they had a very green bartender working. The flavor profile was extremely lacking based on the description of the drinks as well as the price per drink($16). Tried 4 different drinks and two were not drinkable, one was so so and the other was a tad better. For a $70 tab, we didn’t finish one of the drinks, that should say something. Huge disappointment to end the night.

    The Rooftop Bar at the Tremont HouseResponded on June 17, 2022We appreciate the feedback from your recent rooftop visit. We are sincerely sorry about the consistency of drinks, we will take an opportunity to look at our training program and address this opportunity. Thank you for letting us know, we have a planned overhaul of the entire rooftop and we anticipate re-opening with properly trained team members in place.

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12. J

    Jana

    Sacramento

    3 reviews

    2.0

    3 reviews

    Dined on June 11, 2022

    overall2food2service2ambience4

    We made reservations and they seated us in the sun. I asked for one in the shade. The hostess said it was a table for 4 so we couldn’t sit there. Then I see 2 people and a young child get seated there. Our drinks were overpriced for being only satisfactory.

    The Rooftop Bar at the Tremont HouseResponded on June 17, 2022Hello There Thank you for taking the opportunity to share your recent experience at the rooftop. We deeply apologize about the opportunity with our hostess seating you, we will address this with our team and take extra effort in training. In addition we are focused on collaboration with our bartenders to balance better consistency with our beverage program. We apologize again and we hope to see you back soon once we correct these opportunities.

    Report
13. SS

    SylicaS

    1 review

    2.0

    1 review

    Dined on June 2, 2022

    overall2food1service1ambience4

    The only reason to go here is to get a view. We were told that we couldn't order off the cafe menu, even though it was listed on the menu. We got the charcuterie board but it was very basic with water crackers, and a bit of cheese and salami for $30. I had a glass of wine, and the service was terrible. Go for a drink, take some pics and go somewhere else for dinner.

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14. KA

    KAYC

    Houston

    1 review

    5.0

    1 review

    Dined on June 2, 2022

    overall5food5service5ambience5

    They took us in for my sister's anniversary, even though we were later than we expected, but the only complaint was the speaker with stupid music (?) right in our ears. It's a sunset atmosphere, not a disco. The music (?) should be smooth, not ridiculously loud and annoying. The speaker should be up and away, not a ear level. When asked to lower the volume, they refused. Very unappealing. Waitress was great and friendly and the desserts, while expensive, were excellent! Also, the bar stools would be better if they had "backs", not just stools.

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15. R

    Robert

    Houston

    4 reviews

    vip
    3.0

    4 reviews

    Dined on May 30, 2022

    overall3food4service1ambience4

    Service was very slow we had the Reuben which was very good one of our friends had the salmon salad they was very dry as she said not good at all

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16. JW

    JohnW

    Houston

    6 reviews

    3.0

    6 reviews

    Dined on May 29, 2022

    overall3food1service3ambience5

    The food review was one star because N/A wasn't provided as an option. Food is not served here, it's a bar only. In all past visits, the Tremont's Rooftop Bar has been amazing. Since discovering it with a social group almost 10 years ago, I've made it a point to visit again and again for the view, the decor, and the vibe. It's been a great place to take a date / spouse, or just hang with some friends. This last visit was marred, however, by a female member of their staff who initially seated us at a table with more space than we needed for our party of three. Not that this presented a problem, but later audibly throwing us under the bus when leading newly-arriving patrons around in search of seating, telling them that we told them we were a party of four, was a problem. We were never a party of four, and at no time represented ourselves as such. At around the 90 minute mark, this same woman came to tell us that the table had another reservation soon, hinting that we needed to leave. As a group that was quiet, respectful, and kept to ourselves, we were offended by that, as nowhere was it posted or told to us up front that our reservation was for a limited period of time. Also disappointing, we were told at one point that future plans for the bar include enclosing it. If so, that's a mistake, as one of the best things about it is it's open view of the sky and exposure to the seabreeze. Maybe that cramps business during rain or cold, but it just won't be the same afterwards. I only hope they change their minds.

    The Rooftop Bar at the Tremont HouseResponded on June 17, 2022Thank you for taking the opportunity to share your recent experience on the rooftop. We deeply apologize about the opportunity you encountered with the hostess, we will look at our training and address the processes in place. The entire venue is being expanded with only half of it being enclosed using folding glass nano-walls, these walls can be closed during undesirable weather allowing for a climate controlled environment under a roof, while allowing great views with floor to ceiling glass.

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17. OT

    OpenTable Diner

    Washington DC

    1 review

    vip
    5.0

    1 review

    Dined on May 28, 2022

    overall5food5service3ambience5

    Awesome place. Service was a little slow but the server was great.

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18. JH

    JohnH

    Dallas

    5 reviews

    vip
    5.0

    5 reviews

    Dined on May 22, 2022

    overall5food3service4ambience5

    Perfect for a happy hour but not for a seated meal.

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19. OT

    OpenTable Diner

    Dallas

    1 review

    5.0

    1 review

    Dined on May 15, 2022

    overall5food5service5ambience5

    Brandon handled my proposal with so much care and professionalism. It was absolutely perfect.

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20. OT

    OpenTable Diner

    Dallas

    2 reviews

    1.0

    2 reviews

    Dined on April 29, 2022

    overall1food1service5ambience1

    Anniversary

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21. k

    knathan

    1 review

    5.0

    1 review

    Dined on April 22, 2022

    overall5food5service4ambience5

    Was a fun time! Would recommend as a date night or girl's night out spot!

    Report
22. JN

    JeanetteN

    Oklahoma City

    6 reviews

    vip
    4.0

    6 reviews

    Dined on April 5, 2022

    overall4food3service3ambience4

    It was overcast and windy (not the venue’s fault) they didn’t have everything printed on the menu and waiter said he’d have to call down to see IF they had it in the restaurant. We ordered something else and had to ask for more crustini.

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23. J

    Joanne

    New England

    2 reviews

    5.0

    2 reviews

    Dined on April 5, 2022

    overall5food5service5ambience5

    We went for drinks and appetizers that were excellent and then we ordered dinner. All 4 plates were amazing and the prices were very reasonable.

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24. OT

    OpenTable Diner

    Minneapolis

    2 reviews

    3.0

    2 reviews

    Dined on March 29, 2022

    overall3food2service4ambience3

    Was a little disappointed in the food options, menu given didn’t match what was online. We had to grab dinner elsewhere. Drinks were good and views were nice. Waitress was prompt and helpful. Suggest watching out for bird poo on cushions before taking a seat!

    Report
25. k

    katinaf

    1 review

    5.0

    1 review

    Dined on March 24, 2022

    overall5food5service5ambience5

    This was a great place to have small gatherings at. The roof can be a little windy, so be prepared.

    Report
26. GH

    GalvestonHopper

    Houston

    1 review

    1.0

    1 review

    Dined on March 3, 2022

    overall1food3service1ambience2

    Subpar service, overpriced and very weak drinks.

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27. LW

    LindaW

    San Francisco

    2 reviews

    3.0

    2 reviews

    Dined on February 16, 2022

    overall3food3service1ambience5

    The location of the rooftop bar is beautiful. There are little fire pits to sit around and they offer blankets on chilly nights. We had a reservation but we were told to sit anywhere. It was not crowded because it was a Tuesday night in February so we were able to get a fire pit. The service the night we were there was subpar. It took forever to order a drink, finally get it and then we didn’t se a server again for almost 40 minutes. With only a hand full of people in the bar you would have thought they would have wanted to make as much tip as possible? Open table requires you rate the food to get on to the comment section but we didn’t eat which is why I just gave a middle of the road rating.

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28. DD

    DelilaD

    1 review

    5.0

    1 review

    Dined on January 28, 2022

    overall5food5service5ambience5

    Awesome place, drinks, food and service. Definitely will be back

    Report
29. j

    jmcqb

    Houston

    2 reviews

    4.0

    2 reviews

    Dined on December 31, 2021

    overall4food4service2ambience5

    Love this place at night! Beautiful views, comfy seating. Decked out in pretty lights for the holidays, relaxed vibe. Service is not great any time I've been here, slow/inattentive, but still worth it for everything else!

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30. OT

    OpenTable Diner

    New Orleans

    3 reviews

    vip
    5.0

    3 reviews

    Dined on December 29, 2021

    overall5food5service4ambience5

    It was a nice first experience.

    Report
31. AP

    AjitP

    1 review

    1.0

    1 review

    Dined on December 24, 2021

    overall1food1service3ambience1

    Charcuterie plate was bland and not presented well. Drinks were made poorly or they were out of certain alcohol. Not enough seating with heat lamps. Do not recommend.

    Report
32. RS

    RichardS

    Atlanta

    1 review

    5.0

    1 review

    Dined on December 18, 2021

    overall5food1service5ambience5

    Food was n/a, just gave it a one to complete the review. Variety of holiday drinks was great! Staff was great, seating and serving us. Loved the fire pit, holiday lights and the view. Our second visit there. We’ll be back!

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33. OT

    OpenTable Diner

    Houston

    1 review

    5.0

    1 review

    Dined on December 17, 2021

    overall5food5service4ambience5

    Great Experience!

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34. MN

    MinhN

    San Francisco

    2 reviews

    4.0

    2 reviews

    Dined on December 13, 2021

    overall4food5service4ambience5

    Had a bit of issue at first, the bar person was convinced the bar was closed for a private event until 7:00PM and claim that all other published info was wrong. I insisted that she call for help, and it was settled. Once we were seated, the place is fantastic, mostly open air, load of space for groups to isolate from one another, view over the city is really great. They compensated for the time thing by giving us giant drinks; the mulled cider was a bit sweet, but the others were top notch. We took 2 appetizers, the melted goat cheese with figs is the best I ever had, and the queso with brisket was well above average. Perfect place for groups to enjoy themselves, may be not so much if you want to meet people and dance.

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35. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 12, 2021

    overall5food5service5ambience5

    It was super windy so half the bar had to close down, but it was super warm with all the heaters. wonderful drinks and service.

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36. d

    dfgalvy

    Houston

    23 reviews

    vip
    5.0

    23 reviews

    Dined on December 5, 2021

    overall5food5service5ambience5

    The Tremont Drag Brunch was a blast! Not only are the performers engaging and talented, but the food was delicious. This is a must...do not miss!

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37. OT

    OpenTable Diner

    Houston

    4 reviews

    5.0

    4 reviews

    Dined on December 3, 2021

    overall5food5service5ambience5

    Nice cocktails. Delicious bites. Fireside seating. Skyline view. Perfect evening.

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38. JU

    JULES

    Oklahoma City

    22 reviews

    vip
    5.0

    22 reviews

    Dined on November 25, 2021

    overall5food5service5ambience5

    Did not order food but it smelled good...

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39. TV

    ToddV

    South Dakota

    3 reviews

    4.0

    3 reviews

    Dined on November 17, 2021

    overall4food2service2ambience5

    Food took 1.5 hours for chips and salsa and appetizers, waiter was very busy not enough staff. Music was great, very loud in this venue at times. Cost was high for what we finally recieved.

    Report
40. TF

    TFletch

    London

    20 reviews

    vip
    3.0

    20 reviews

    Dined on November 17, 2021

    overall3food3service4ambience3

    Service good, average ambiance. Wouldn’t rush back and definitely missing a trick. Was hoping for a sophisticated evening with low key jazz band or something similar. It was noisy and more like a dive bar.

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