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  5. Waikoloa
Sansei Seafood Restaurant & Sushi Bar - WAIKOLOA, Hawaii, Waikoloa, HI

Sansei Seafood Restaurant & Sushi Bar - WAIKOLOA, Hawaii

4.1
4.1
1526 Reviews
$31 to $50
Seafood
We are now open 7 days a week for normal dinner service from 5pm-8:30pm! Sunday and Monday we have our early bird special the doors open at 4:45 and the special is over with at 5:30! Please call us to order 808.886.6286

-------------------------------------


Sansei, meaning third generation, is a locally owned contemporary Japanese Restaurant offering new wave sushi. The force behind the food is Chef/Owner Dave "DK" Kodama. An Oahu native, he is fearless when it comes to flavors and one of the most adventurous chefs you will meet. At Sansei he has combined his Japanese heritage with Hawaii's incredible ethnic mix and flavors he experienced in his travels to create a New Wave Sushi. Japanese-inspired Pacific Rim, Contemporary Japanese type of cuisine. Call it whatever you like, what you will taste are the unique combinations of flavors and textures.

Make a reservation

2 people

9:30 PM


Booked 25 times today

Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    Seafood, Sushi, Steak
  • Hours of operation
    Dinner Mon, Sun 6:00 pm–8:30 pm Tue–Sat 5:00 pm–8:30 pm
  • Phone number
    (808) 886-6286
  • Payment options
    AMEX, Carte Blanche, Discover, JCB, Mastercard, Visa
  • Dress code
    Casual Dress
  • Executive chef
    Jaymar Barrios
  • Catering
    Custom catering. Please call the restaurant at 808-886-6286. Ask for Tom Alejado, General Manager.
  • Neighborhood
    Waikoloa
  • Cross street
    Queen Kaahumanu Hwy
  • Parking details
    General Parking at the front or back area of the Queens Marketplace Shopping Center.
  • Public transit
    There is a resort shuttle bus that travels throughout the Waikoloa Resort area, drop off and pick up area at the Queens Marketplace shopping center. There is a minimal fee for shuttle rides.
  • Entertainment
    Friday Nights - Free Karaoke from 9:30pm to 12:00pm Saturday Nights - Live Music from 9:30pm to 12:00pm Must be 21 years or older with valid I.D.. 50% off Appetizers & Sushi items Special Bar Drink Prices
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Corkage Fee, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Private Room, Wheelchair Access, Wine

What 1,526 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.1
4.1 based on recent ratings
  • 4Food
  • 4.2Service
  • 3.6Ambience
  • 3.6Value

NoiseModerate

Loved For

  • Hawaii / Big Island

    Good for groups

  • Hawaii / Big Island

    Neighborhood gem

1,526 Reviews
  1. BLRBD

    Detroit

    5 reviews

    3.0

    5 reviews

    Dined 4 days ago

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 2
    Not a great time. Service was friendly but slow and inattentive at times. Food was mostly good

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  2. MicheleK

    Hawaii

    1 review

    5.0

    1 review

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This is our second time to Sansei. Excellent food. Excellent service. Next time we are on the island, we will be back. Highly recommend!

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  3. restaurantsnob

    San Francisco

    93 reviews

    vip
    5.0

    93 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    No doubt the best meal we had while on the big island. The service was prompt and friendly and the tempura shrimp and sushi we delicious!

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  4. OpenTable Diner

    San Francisco

    24 reviews

    vip
    5.0

    24 reviews

    Dined on May 7, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Dinner was amazing and service was very quick . A wonderful atmosphere, very friendly

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  5. OpenTable Diner

    Orange County

    1 review

    3.0

    1 review

    Dined on May 4, 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 3
    Costs a lot and not the greatest sushi. Only serve cold edamame. Super friendly people work here which makes me sad to write this but the food is not worth the price.

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  6. ScottC

    Boise

    35 reviews

    vip
    5.0

    35 reviews

    Dined on May 3, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    David was awesome! Sushi was amazing, we always enjoy dinner here. Mahalo nui loa!

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  7. OpenTable Diner

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on April 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food & service, really enjoyed it! Will be back soon!

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  8. MarkG

    Salt Lake City

    4 reviews

    4.0

    4 reviews

    Dined on April 27, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3
    Great sushi great variety we tried four different rolls and they where great

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  9. Normaledelman

    Hawaii

    7 reviews

    4.0

    7 reviews

    Dined on April 25, 2024

    1. Overall 4
    2. Food 2
    3. Service 4
    4. Ambience 3
    We’ve been to Sansei many times in the past several years. We planned to take our guests again. Looked up the menu online to see items we wanted. Particularly, tempura shrimp and veggies and duck breast which we had in the past. When we ordered in the restaurant, none of those were on the menu. A non fish person had to order chicken from the Keiki menu. Dynamite Shrimp partially helped for tempura. The server was helpful, but we will not return until similar items requested above are available. Sushi and sashimi were good.

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  10. GeraldD

    Sacramento

    1 review

    3.0

    1 review

    Dined on April 22, 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3
    Good, not spectacular. I liked my Dragonfly roll, but it was a bit too spicey and not to my wife's liking. The fresh catch, Mahi Mahi was done well, but the mushroom sauce lacked any distinction. For the money, I was expecting something that would make me want to come back again. It was really prepared to not offend. So it was good, but I've had better at so many other restaurants.

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  11. DougA

    Hawaii

    1 review

    5.0

    1 review

    Dined on April 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Best sushi and sashimi I've had on the big island. Server was personable and prompt.

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  12. SteveI

    San Francisco

    8 reviews

    1.0

    8 reviews

    Dined on April 14, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2
    I've been a regular diner at Sansei since the mid 90's at the Kapalua location adjacent to the Bay Hotel. The food was always excellent with service and ambiance to match. Our last few trips to Hawaii have included meals at the new Kapalua location, and the Kihei restaurant. Over the years, it's been sad to see the food and service deteriorate. Our most recent and final meal at Sansei was on Saturday, April 13, 2024 at the Queen's shop restaurant. The service was non attentive; waiting for 15-20 minutes for menus, then water and our check. The waitress was friendly but her responsiveness was poor. The team members who brought out our food had hygiene issues and seemed creepy. I own a business and I realize it's difficult to find help in today's market, but Sansei needs to either train their employees and/or elevate their expectations. The food was marginal at best. I thought I'd have a few small plates and ordered the misoyaki butterfish which amounted to 5 small nuggets of fish. I also had the eggplant which fortunately was filling. The rice was gummy and came out after I'd almost finished my dishes. My wife ordered the vegetarian chow fun which seemed more like an Italian dish than Asian. Very meh. My daughter ordered the chicken, which came in a sizeable yet unappetizingly plated pile. The biggest disappointment was several pieces in her dish were undercooked. GROSS!!! We waited and tried to hail a passing employee several times to bring this to their attention but were unable to do so. They all seemed to be in a hurry and unorganized. After another 15 minutes we got up to leave and paid our bill on the way out. We're beyond disappointed and won't be back. Sayonara Sansei!!

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  13. OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on April 14, 2024

    1. Overall 5
    2. Food 2
    3. Service 5
    4. Ambience 2
    It was good fresh sushi but I was expecting a seafood steakhouse.

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  14. TracyB

    Portland

    13 reviews

    5.0

    13 reviews

    Dined on April 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always a good dinner, Sansai has great sushi and great service.

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  15. FoodieButGoodie

    Los Angeles

    96 reviews

    vip
    3.0

    96 reviews

    Dined on April 13, 2024

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 3
    The service was great. From the hostess to our waiter but the food was below par. We came here about 6 years ago and from my memory, the food was better then. Too much sauce on the rolls to where you couldn’t taste the fish. Also everything was super salty. I forget the name but it was yellow tail swimming in soy sauce and more salt. Unfortunately I think this place caters to tourists and since there aren’t many sushi places near there, the tourists will flock.

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  16. HafaRamon

    Hawaii

    7 reviews

    1.0

    7 reviews

    Dined on April 13, 2024

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 3
    Glad we didn’t bring out of town guests. VERY mediocre food… sushi presentation was actually UNappetizing (which I’ve never experienced before at a sushi restaurant… was kinda depressing) and not a good value at that. Server was pleasant but really we just wanted an enjoyable sushi meal. Crazy this is what we got in Hawai’i.

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  17. OpenTable Diner

    Hawaii

    4 reviews

    vip
    2.0

    4 reviews

    Dined on April 11, 2024

    1. Overall 2
    2. Food 3
    3. Service 3
    4. Ambience 2
    Extremely expensive for the food u get. U can dine in the Fairmount hotel for less!

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  18. TylerOlsen

    Hawaii

    1 review

    5.0

    1 review

    Dined on April 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    Kaman was a great server. Kaman had great knowledge of the menu and had the best recommendations. The back of the restaurant was a little cold and the kids at nearby tables brought good energy. All the food was exceptional, and I could not find fault with anything. Looking forward to our next Visit!

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  19. pdrdiner

    Los Angeles

    79 reviews

    5.0

    79 reviews

    Dined on April 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food was great! David helped us with the menu and had the best recommendations. Definitely an do not miss spot.

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  20. JefferyS

    Portland

    13 reviews

    vip
    5.0

    13 reviews

    Dined on April 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Very enjoyable dinner. We had Miso Butterfish and Ravioli.

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  21. MicheleB

    San Francisco

    3 reviews

    vip
    2.0

    3 reviews

    Dined on April 7, 2024

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 2
    We have been visiting the Big Island for about 20 years. We have always enjoyed Sansei and go every time we visit. This time our favorite dishes just did not seem as special. The service was good, but the food was not as good as we remember. It was disappointing since we loved this place so much in the past. We had the shrimp cake and dynamite shrimp, both average. We had sushi rolls will little taste of the fish.

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  22. ToddM

    Los Angeles

    29 reviews

    vip
    5.0

    29 reviews

    Dined on April 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Our server Joy was super friendly and professional. Sushi was fresh and excellent! We’ll be back!

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  23. BeauW

    Las Vegas

    20 reviews

    vip
    4.0

    20 reviews

    Dined on April 7, 2024

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 3
    It was good - I miss the days when it used to be great. We will still visit when we are on island, but not as often. Sushi was good - butterfish was over done and a bit dry Service was good

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  24. OpenTable Diner

    Pittsburgh

    2 reviews

    4.0

    2 reviews

    Dined on April 7, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    The food was pretty good the noise level was pretty loud

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  25. OpenTable Diner

    San Francisco

    2 reviews

    3.0

    2 reviews

    Dined on April 6, 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 2
    Dingy and smelly. Food was uninspired. Place was 100% tourist / chain with no charm at all.

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  26. FoodFanatic

    Philadelphia

    31 reviews

    5.0

    31 reviews

    Dined on April 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing food and service. Cannot wait to go back!!

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  27. CaseyG

    San Francisco

    4 reviews

    1.0

    4 reviews

    Dined on April 1, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Truly terrible experience. The food was barely edible and insanely overpriced…the restaurant smelled of cleaning supplies when you walk in.

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  28. OpenTable Diner

    Baja California Sur

    3 reviews

    3.0

    3 reviews

    Dined on March 31, 2024

    1. Overall 3
    2. Food 3
    3. Service 1
    4. Ambience 2
    The service was terrible Food average Waited 45 for our drinks Forgot stuff on menu so asked to take off bill because we never got them. Edamame Was cold and terrible Sansei Maui is 10x better

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  29. OpenTable Diner

    Hawaii

    15 reviews

    5.0

    15 reviews

    Dined on March 29, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 3
    On open table website, mentioned it was a birthday celebration. Nothing was done to help celebrate this occasion

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  30. TimK

    Seattle

    9 reviews

    5.0

    9 reviews

    Dined on March 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Great server and excellent drinks. The sashimi was amazing, great drink service and recommendations.

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  31. OpenTable Diner

    Phoenix

    6 reviews

    vip
    5.0

    6 reviews

    Dined on March 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 3
    Overall the food was great! The only concern we had was the way the kitchen help (he was wearing a white kitchen jacket) presented the Ramen entrees we all four had, the DK Ramen. He first dropped two bowls of ramen & when asked for soup spoons for all 4 ramen, he came back w/ the other two bowls of ramen w/ two spoons in each bowl submerged in the broth!!! We had to fish out the wet spoons & hand it to the other members of our party. This was unacceptable & disgusting. We were all appalled of the way the server dumped the soup spoons in the beautifully presented DK’s famous Crab ramen and brought it to us that way. This was disheartening to see the lack of pride to present a famous dish known by DK.

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  32. Buddha

    Denver

    22 reviews

    4.0

    22 reviews

    Dined on March 25, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 3
    Our server Evette was amazing- so friendly. She hustles and was very attentive. I can’t believe how fast our food arrived with high quality and presentation. Always so appreciative of people dedicated to true customer service- a person who ensures your experience is as pleasant and worry free as possible. Evette certainly did that!

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  33. OpenTable Diner

    Washington DC

    1 review

    vip
    1.0

    1 review

    Dined on March 24, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    The food was awful, service was worse, and the price criminal. Had better sushi/food at the Island Market. The mall food court has better options. Don’t waste your time, appetite, or money.

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  34. OpenTable Diner

    San Francisco

    1 review

    1.0

    1 review

    Dined on March 19, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Read my google review it was not a good experience

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  35. DanG

    Denver

    8 reviews

    5.0

    8 reviews

    Dined on March 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Outstanding food and service! Casey, our server was outstanding!!!

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  36. OpenTable Diner

    Denver

    3 reviews

    1.0

    3 reviews

    Dined on March 16, 2024

    1. Overall 1
    2. Food 1
    3. Service 4
    4. Ambience 3
    The sashimi pieces were the smallest, about a quarter of the size, than I have ever received when ordering sashimi. Not worth $24 at all!! It was like getting a sashimi appetizer, not an entree! The salmon was just ok and wasn’t fresh. They also automatically charge a “service fee” which apparently goes to the cooks. When we asked what the service fee was for, our waitress said “because our owner is so cheap and doesn’t want to pay the cooks properly”. The Dynamite Shrimp appetizer was really good though. The edamame was served cold with no sea salt on it so that was weird.

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  37. CharlesC

    St. Louis

    49 reviews

    vip
    5.0

    49 reviews

    Dined on March 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4
    Split 22 Oz ribeye and lobster-shrimp mashed potatoes.. One of the best steaks I've ever had and the potatoes were deliciously rich. Earlier in week had sushi, Maui teriyaki beef and lobster / Blue crab ravioli. Also very delicious. Cannot go wrong whatever you order. Always come to Sensai when we're in Hawaii and never disappointed. Service can be a little slow only because they're so busy but they are courteous, kind and apologetic

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  38. Guido

    Phoenix

    122 reviews

    2.0

    122 reviews

    Dined on March 15, 2024

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 3
    Have eaten at Sensei Kapalua, Maui dozens of times. Always 5 stars across the board. Thought we would try Waikoloa location. Disappointed! Had to send back low quality sushi dish. Teriyaki beef dish was about 20% fat and gristle. Service was very good.

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  39. OpenTable Diner

    Hawaii

    2 reviews

    5.0

    2 reviews

    Dined on March 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our first visit to Sansei and we will be back! The staff were warm and gracious and sweet. The food was next level.

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  40. Charyl

    Dallas

    39 reviews

    4.0

    39 reviews

    Dined on March 12, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Excellent service, food was hit or miss, some items were very good, others just so so. But nothing negative to say, it was a good choice for sushi 🍣 👌

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FAQs

Sansei Seafood Restaurant & Sushi Bar - WAIKOLOA, Hawaii is rated 4.1 stars by 1526 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

9:30 PM


Booked 25 times today
Google Map for Sansei Seafood Restaurant & Sushi Bar - WAIKOLOA, Hawaii

201 Waikoloa Beach Drive Suite 801, Queen's Market Place, Waikoloa, HI 96738

Additional information

  • Cross street
    Queen Kaahumanu Hwy
  • Neighborhood
    Waikoloa
  • Hours of operation
    Dinner Mon, Sun 6:00 pm–8:30 pm Tue–Sat 5:00 pm–8:30 pm
  • Price
    $31 to $50
  • Cuisines
    Seafood, Sushi, Steak
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    General Parking at the front or back area of the Queens Marketplace Shopping Center.
  • Public transit
    There is a resort shuttle bus that travels throughout the Waikoloa Resort area, drop off and pick up area at the Queens Marketplace shopping center. There is a minimal fee for shuttle rides.
  • Payment options
    AMEX, Carte Blanche, Discover, JCB, Mastercard, Visa
  • Executive chef
    Jaymar Barrios
  • Entertainment
    Friday Nights - Free Karaoke from 9:30pm to 12:00pm Saturday Nights - Live Music from 9:30pm to 12:00pm Must be 21 years or older with valid I.D.. 50% off Appetizers & Sushi items Special Bar Drink Prices
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Corkage Fee, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Private Room, Wheelchair Access, Wine
  • Phone number
    (808) 886-6286
  • Catering
    Custom catering. Please call the restaurant at 808-886-6286. Ask for Tom Alejado, General Manager.
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