Casa Do Brasil - Houston

Reseñas de Casa Do Brasil - Houston de comensales del restaurante. Basadas en valoraciones recientes.

1. J

   James

   Washington DC5 reseñas

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   It’s a touch pricey for the full experience, but it’s always worth it. The meat is exceptional and the staff is very nice.
   

   ¿Te fue útil?

2. L

   Leyanis

   Unspecified1 reseña

   5.0

   Comieron hace 3 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Súper agradable el lugar y deliciosa la comida 😍
   

   ¿Te fue útil?

3. J

   Jennie VIP

   Houston4 reseñas

   2.0

   Comieron hace 6 días

   1. Global 2
   2. Comida 4
   3. Servicio 2
   4. Ambiente 2

   Even with an RSVP, we waited 50 minutes for a table of 3, and even though I followed up at the hostess stand a few times to check on our table, she admitted we were skipped over to seat a party of 5 and then a party of 2, both who arrived well after us. Our buzzer never went off when it was our turn to be seated. I’m not sure why that happened, but the hostess kept repeating that our table was next to be seated, though it wasn’t true. Then once we were finally seated, our waitress forgot to get us plates for several minutes so we couldn’t even turn our cards over to start receiving meats. We also received the complimentary breads and side dishes before we got plates. Most of the meats were delicious and well seasoned, though 2 cuts I got were rather dry. Once we were done eating, it took us getting up from our table to walk around and flag down our waitress just so we could get the check to pay and leave. Overall, the wait was inappropriately long for having a reservation and it was very unfair to have been skipped over repeatedly without an explanation. We were planning to have a large private event here and even got a quote for it from Vicente, but seeing how we were treated for a party of 3 during a busy dinner rush, I don’t think they’re capable of handling a large party and wouldn’t recommend coming here unless it’s during non-peak time.
   

   Casa Do Brasil - HoustonRespuesta enviada hace 5 días

   We sincerely apologize for the extended wait you experienced despite having a reservation, as well as for the miscommunication and confusion at the hostess stand. We are actively reviewing our seating procedures with our team to prevent similar situations in the future. Additionally, we apologize for the delay in providing plates and the difficulty in getting the check at the end of your meal. This is not the level of service we aim to provide, and we are addressing these concerns with our staff to ensure more attentive and efficient service. We understand your concerns about hosting a larger event with us, and we want to assure you that we are capable of providing exceptional experiences for private events.
   

   ¿Te fue útil?

4. G

   Gus

   Houston2 reseñas

   5.0

   Comieron en 9 de mayo de 2025

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   Great for a team lunch, come starving!!!!!!!!!!!!!
   

   Casa Do Brasil - HoustonRespuesta enviada hace 5 días

   Thank you!
   

   ¿Te fue útil?

5. M

   Maria

   Houston1 reseña

   5.0

   Comieron en 9 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great time, will come again! They were able to assist with my birthday party dinner.
   

   Casa Do Brasil - HoustonRespuesta enviada hace 5 días

   Thank you! We hope to see you again soon!
   

   ¿Te fue útil?

6. C

   Christian

   Houston3 reseñas

   5.0

   Comieron en 7 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Had a wonderful experience quality of the food was great and they servers and staff treated my requests for any type of cut of meat exceptional. Really look forward to returning!
   

   Casa Do Brasil - HoustonRespuesta enviada hace 5 días

   Thank you! We look forward to welcoming you back again soon!
   

   ¿Te fue útil?

7. C

   Charles

   Tampa6 reseñas

   5.0

   Comieron en 6 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Staff was excellent - food was great, overall ambiance was relaxing!
   

   Casa Do Brasil - HoustonSe respondió el 7 de mayo de 2025

   Thank you!
   

   ¿Te fue útil?

8. L

   Leticia

   San Antonio2 reseñas

   3.0

   Comieron en 27 de abril de 2025

   1. Global 3
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Good food, friendly and helpful waiters. I didn't give it 5 stars because of the communication! It was my birthday, I mentioned it when I made the reservation and they didn't say anything, they didn't ask my daughter's age to know if I would pay half of the buffet, I ordered fries and they didn't tell me that it wasn't included in the buffet, not because of the price, but because things need to be clear. Finally, the lady who came to collect the bill was kind and spoke to the manager who fixed the mistakes, we even had a gift card that they told us was expired, but we didn't know because we couldn't find the date on it, but we were still able to use it!
   

   Casa Do Brasil - HoustonSe respondió el 7 de mayo de 2025

   We’re truly sorry to hear that a lack of communication impacted your experience with us. Your feedback is invaluable as we continually work to provide each guest with the highest standard of service. We appreciate you bringing this to our attention and hope to have the opportunity to serve you again soon.
   

   ¿Te fue útil?

9. S

   Shanti

   Houston1 reseña

   5.0

   Comieron en 27 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We celebrated my son’s 17th birthday and it was a wonderful experience. The staff was outstanding, friendly and very attentive. My family of 4 truly enjoyed the time well spent. My son actually got full, 😂 and was treated like a king. I would definitely recommend this place for a grand experience.
   

   Casa Do Brasil - HoustonSe respondió el 7 de mayo de 2025

   Thank you for choosing to dine with us to celebrate your son's 17th birthday! We're thrilled to hear of the wonderful experience you had while dining with us! We hope to see you again soon!
   

   ¿Te fue útil?

10. C

    Candice

    Nueva Orleans4 reseñas

    5.0

    Comieron en 20 de abril de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    I always enjoy the food and service at Casa Do Brasil. I’m turning into a regular and I love that for me.
    

    Casa Do Brasil - HoustonSe respondió el 21 de abril de 2025

    Thank you! We're thrilled to hear your turning into a regular and we cant wait to see you again soon!
    

    ¿Te fue útil?