Kingfish - New Orleans

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1. D

   Dane

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience4

   Excellent, affordable food with relaxing environment despite busy location.
   

   Kingfish - New OrleansResponded 2 days agoDane, Thank you for dining us at Kingfish. Sounds like you had a wonderful experience and that is what we strive to provide. We hope to see you again in the near future. Derek Penton General Manager
   

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2. SS

   StephenS

   New Orleans

   2 reviews

   vip
   1.0

   2 reviews

   Dined 5 days ago

   overall1food1service1ambience3

   Extremely bad experience. Took us 15 minutes to get sat at an empty restaurant at 9:30 PM with a reservation. Then the waiter did not know what Kettle One Vodka was. After we and the Bartender told him it was vodka, we still got the wrong drinks. Canceled the food order and left!
   

   Kingfish - New OrleansResponded 2 days agoStephen, Sounds like it wasn't quite right this time around and for that I do apologize. I will be getting with the team so that I can pin point the challenges and correct them. We are sorry to hear that you didn't get to have your meal. We hope that you will give us another chance in the future. If you would like to speak further about your visit, please reach out to me derek.penton-robicheaux@creolecuisine Derek Penton General Manager
   

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3. MA

   MattA

   E. Tennessee

   7 reviews

   5.0

   7 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   The hurricane is excellent. Food and service were good.
   

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4. c

   chrisb

   Memphis/West TN

   8 reviews

   2.0

   8 reviews

   Dined 6 days ago

   overall2food3service2ambience2

   The restaurant was OK. Food was fine. Service could have been better. Wasn’t impressed. It was OK but not enough to go back
   

   Kingfish - New OrleansResponded 2 days agoChris, Sounds like was not the experience that we strive to offer our guests. I will definitely be getting with my team to see what the breakdown was here. We hope that you will give us another shot in the future. Derek Penton General Manager
   

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5. E

   Evgx

   1 review

   3.0

   1 review

   Dined on May 20, 2023

   overall3food3service1ambience2

   The food was OK. The service was difficult. Avoid busy Fridays dinners.
   

   Kingfish - New OrleansResponded on May 26, 2023Evgx, Thank you for dining with us. Sounds like it wasn't 100% on this trip and I do apologize. I will get with my team and see where the opportunities were with this dinner service. Please come and see us again soon. Derek Penton 'General Manager
   

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6. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on May 19, 2023

   overall5food5service5ambience5

   Great experience food was on point and waiter was very friendly.
   

   Kingfish - New OrleansResponded on May 26, 2023Thank you for dining with us at Kingfish. We are glad that you enjoyed your experience. Please come see us again soon. Derek Penton General Manager
   

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7. DD

   DrDon

   New Orleans

   18 reviews

   3.0

   18 reviews

   Dined on May 15, 2023

   overall3food3service2ambience4

   Wish the waiter was more attentive such as water refills and another round of drinks. However, our orders were taken promptly and food came in a short time.
   

   Kingfish - New OrleansResponded on May 26, 2023Dr Don, Thank you for dining with us! I do apologize for follow up service, and will get with my team on this issue. We are glad to hear that everything else went well. We hope to see you on your next trip. Derek Penton General Manager
   

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8. c

   cmdacos

   Toronto

   7 reviews

   5.0

   7 reviews

   Dined on May 15, 2023

   overall5food5service5ambience4

   Excellent taste and quality allowing us to delve deeper into new local flavors and experiences. Nice atmosphere, slightly hampered by some street noise.
   

   Kingfish - New OrleansResponded on May 26, 2023Cmdacos, Thank you for dining with us at Kingfish. We are glad that you enjoyed your experience. Sorry about the noise, it can get a little elevated in the French Quarter. Please come see us again soon. Derek Penton General Manager
   

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9. AS

   AndrewS

   1 review

   5.0

   1 review

   Dined on May 11, 2023

   overall5food5service5ambience5

   We came here based on a recommendation from a Marriott bartender. The food was absolutely outstanding and we enjoyed all of it. The staff were very attentive but certainly not overbearing. All very kind and engaging as well. Great local feel to the restaurant itself.
   

   Kingfish - New OrleansResponded on May 13, 2023Andrew, Thank you for dining with us. We are so glad that you enjoyed your experience. Please come and see us again on your next visit. Derek Penton General Manager
   

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10. HM

    HanzoM

    New York Area

    8 reviews

    1.0

    8 reviews

    Dined on May 9, 2023

    overall1food4service1ambience3

    The service was terrible, whether it was due to them being understaffed I don’t know but it took us a solid 45 minutes before my wife and I got our appetizers. The food was good when it came out but I couldn’t come back here due to the service being extremely slow.
    

    Kingfish - New OrleansResponded on May 13, 2023Hanzo, Sounds like we failed you on this visit and that is not something that we are proud of. I will get with my team to see what improvements need to be made so that this doesn't happen again. We hope to see you again soon. Derek Penton General Manager
    

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11. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on May 9, 2023

    overall3food5service1ambience5

    The food and atmosphere at Kingfish were good. However, the delay in food prep and time between courses were unacceptable. Some tables were served well before others and the only difference appears to be the attentiveness of their server. Our server was proactive in following up. However, there was nothing that could be done except deserve us more water. Our had a great personality but our only concern was his profuse sweating and using his hands to wipe the sweat away without washing them before servicing waters and meals. In a post COVID world, this was unsettling. Coming from NY we were really looking forward to Louisiana cuisine. We had a taste of it but the experience left us a little disappointed.
    

    Kingfish - New OrleansResponded on May 13, 2023Sounds like we didn't quite get it right this time around. I am currently working with my staff to correct the failures and ensure that this doesn't affect anyone's service in the future. Thank you for bringing this to our attention and we hope that you will join us again in the future so that you can see the improvement. Derek Penton General Manager
    

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12. BC

    BondColonel

    New York Area

    14 reviews

    5.0

    14 reviews

    Dined on May 9, 2023

    overall5food5service5ambience5

    The service and food was very good. We will return. Highly recommend
    

    Kingfish - New OrleansResponded on May 13, 2023Thank you for dining with us. We are so glad that you enjoyed your experience. Please come and see us again on your next visit. Derek Penton General Manager
    

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13. OT

    OpenTable Diner

    New Orleans

    4 reviews

    vip
    5.0

    4 reviews

    Dined on May 5, 2023

    overall5food5service5ambience5

    Excellent meal - the fried green tomatoes were seasoned perfectly and the sauce was a lovely accompaniment. The beef salad had great flavor and you can never go wrong with the filet! Our server was outstanding! Great job - we will be back!
    

    Kingfish - New OrleansResponded on May 13, 2023Thank you for dining with us. We are so glad that you enjoyed your Fried Green Tomatoes, they are very popular. Please come and see us again on your next visit. Derek Penton General Manager
    

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14. OT

    OpenTable Diner

    Chicago

    1 review

    2.0

    1 review

    Dined on May 4, 2023

    overall2food3service2ambience3

    Bar service and attitude was great - once we got our table the waiter disappeared at times and it took over 45 minutes to get our appetizers. The entrees took another 30 minutes after that. Very slow- I think the bar was getting their food. I won’t be back.
    

    Kingfish - New OrleansResponded on May 6, 2023Very sorry to hear that your service went this way. I am currently working with my team so that things like this doesn't happen in the future. We do hope you change your mind and visit us again as we would love to show you how we really do it. Thanks for dining with us. Derek Penton General Manager
    

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15. FB

    FiaB

    1 review

    5.0

    1 review

    Dined on May 3, 2023

    overall5food5service5ambience5

    Best dining we had in New Orleans! Delicious food, great service and clearly a great management. Thank you!
    

    Kingfish - New OrleansResponded on May 6, 2023Fia, We are so glad that you were able to join us at Kingfish. We always love to hear from our guests, and we are glad that you enjoyed your experience. We hope to see you again on your next visit. We will pass your kind words along to our team. Derek Penton General Manager
    

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16. BG

    BryonG

    New Orleans

    1 review

    4.0

    1 review

    Dined on May 3, 2023

    overall4food5service4ambience5

    We arrived 30 minutes early and were seated right away. Our server was very attentive and the food was great. Large portions and not pricy. Very pleased with our experience and would definitely recommend if visiting the French Quarter.
    

    Kingfish - New OrleansResponded on May 6, 2023Bryon, We are so glad to hear that you enjoyed your experience here at Kingfish. We hope to see you again on your next trip. Derek Penton General Manager
    

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17. JN

    JNAATX

    Austin

    42 reviews

    vip
    5.0

    42 reviews

    Dined on May 3, 2023

    overall5food5service5ambience5

    Great staff. Great service. Fine food. Lovely evening.
    

    Kingfish - New OrleansResponded on May 6, 2023JNAATX, We are happy to hear that you enjoyed your experience with us at Kingfish. Please come and see us again soon. Thank you for joining us. Derek Penton General Manager
    

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18. OT

    OpenTable Diner

    Atlanta Metro

    2 reviews

    5.0

    2 reviews

    Dined on May 2, 2023

    overall5food5service5ambience4

    It was very good. The food was very good Service was very good.
    

    Kingfish - New OrleansResponded on May 6, 2023Thank you for dining with us. We are so glad that you enjoyed your experience. Please come and see us again on your next visit. Derek Penton General Manager
    

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19. JB

    JuliaB

    1 review

    1.0

    1 review

    Dined on May 2, 2023

    overall1food2service1ambience3

    Wanted to like this place so much, it is well designed and in a good location. Unfortunately the service was the worst I’ve ever had. Ever. Took an hour to get drinks and our server was hostile..that was the only way I can describe it. The food was okay..shrimp & grits was vinegary tasting, the shrimp had some shells still on them and it made eating them an adventure. The worst was the grits..not creamy more dry like couscous. Seafood gratin & crawfish bread & mousse cake were better but nothing to write home about. Wish I had picked somewhere else for our last dinner in NOLA.
    

    Kingfish - New OrleansResponded on May 6, 2023Sounds like a challenging night which did not leave a good impression. We are very sorry that this happened and am currently working with the team to get staffed up and training the right people. We hope that you can visit again soon so that you can see what improvements we've made. Derek Penton General Manager
    

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20. OT

    OpenTable Diner

    New York Area

    1 review

    2.0

    1 review

    Dined on May 1, 2023

    overall2food3service2ambience3

    Very rushed interesting that they kept turning people away at the door and still scheduled to be open for another hour. Front door and bar staff clearly just wanted to close and be done.
    

    Kingfish - New OrleansResponded on May 6, 2023Anonymous, Please reach out to me via email so that we can chat about this further. I would love to figure out what was going on this night and talk to my team. I can be reached at derek.penton-robicheaux@creolecuisine Derek Penton General Manager
    

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21. GS

    GraciaS

    Las Vegas

    4 reviews

    vip
    5.0

    4 reviews

    Dined on April 30, 2023

    overall5food5service5ambience5

    The staff and food were excellent. Honestly, based on the reviews I read a few hours before our reservations we almost canceled, and we are glad we didn’t. When we got there for our reservations at 9:30 we were promptly taken to our table. The place was busy, hardly any open tables. Our waitress took our drink and appetizer orders and we were served quickly. She gave great meal suggestions and the food was great! We will definitely be back next time we’re here!
    

    Kingfish - New OrleansResponded on May 6, 2023Gracia, We are so glad that you did decide to join us. We are happy to hear you enjoyed your time and experience. We will see you on your next trip. We will pass along your words to the team. Derek Penton General Manager
    

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22. S

    Sleeper

    New Orleans

    22 reviews

    5.0

    22 reviews

    Dined on April 30, 2023

    overall5food5service5ambience5

    Excellent service Crab cakes are to die for Swordfish and friend chicken were excellent
    

    Kingfish - New OrleansResponded on May 6, 2023Thank you for dining with us. We are so glad that you enjoyed your experience. Please come and see us again on your next visit. Derek Penton General Manager
    

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23. MB

    MatthewB

    1 review

    5.0

    1 review

    Dined on April 29, 2023

    overall5food5service5ambience5

    Amazing food and great service! The gumbo and jambalaya are delightful, as is the fried chicken and seafood au gratin. But nothing compares to the pecan pie! Closest I've have to a religious experience.
    

    Kingfish - New OrleansResponded on May 6, 2023Matthew, We are so glad that enjoyed everything. The Fried Chicken and Red Beans and Rice are a very popular dish. We are glad that your experience was fantastic. We hope to see you again soon. Derek Penton General Manager
    

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24. SR

    SusanR

    Chicago

    4 reviews

    5.0

    4 reviews

    Dined on April 29, 2023

    overall5food5service5ambience5

    Our server was phenomenal. I believe his name was "Jazz".
    

    Kingfish - New OrleansResponded on May 6, 2023Susan, We will let Jazz know you say hi. We are so glad that you enjoyed your time and experience at Kingfish. We hope to see you again on your next visit. Derek Penton General Manager
    

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25. OT

    OpenTable Diner

    Philadelphia

    2 reviews

    4.0

    2 reviews

    Dined on April 28, 2023

    overall4food4service4ambience4

    Service - slow. Very slow. Took forever to get food and drinks. Everyone was very kind though. Food - lots of creole options. Definitely get the crab cakes. We also got the shrimp and fried tomatoes which was fine, nothing special. We then got the scallop fettuccine, sauce was underwhelming and the whole dish needed salt. We also got the shrimp and grits, sauce was too vinegary and acidic. Value - spent roughly 160 dollars for two drinks, apps, and entrees. I think total bill around 120 would probably have been more accurate for the quality but you’re in the French quarter so that always hikes things up.
    

    Kingfish - New OrleansResponded on April 29, 2023Sounds like it wasn't quite 100% I'll get with my team on this and get to the bottom of it. Thank you for dining with us. We hope to see you again soon. Derek Penton General Manager
    

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26. S

    Steve

    New Mexico

    23 reviews

    vip
    2.0

    23 reviews

    Dined on April 26, 2023

    overall2food4service1ambience3

    We have eaten here before and had a pleasant experience. This time the service was the worst I have ever experienced in the French Quarter. Our waitress was AWOL. Someone needs to train her. She had no idea what she was doing and was late for everything. It took us 10 minutes to get water and another 10 to get a glass of wine. After we ordered an appetizer, it was 1 minutes before she came to ask if we needed anything, and we told her we were still waiting for the appetizer. Finally, the appetizer and both entrees were delivered at the same time. We were shocked to experience such terrible service in the French Quarter at what is normally a good restaurant.
    

    Kingfish - New OrleansResponded on April 30, 2023Steve, Thank you for reaching out and bringing this to our attention. I will bring this up with my team so that we can improve upon the failures of your service and get to the bottom of it. We hope that you will join us again on another visit. If you would like to speak further about your visit please reach out to me at derek.penton-robicheaux@creolecuisine Derek Penton General Manager
    

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27. T

    Thomas

    New England

    11 reviews

    5.0

    11 reviews

    Dined on April 25, 2023

    overall5food5service4ambience5

    Gem in the middle of the French Quarter. Menu offered an array of choices featuring a Cajun influence. Pricing is reasonable for the food quality offered. Service was slow, but perhaps because we chose to dine in the bar area rather than the main dining room.
    

    Kingfish - New OrleansResponded on April 29, 2023Thomas, Sounds like you had a wonderful experience and we love hearing from our guests. Thank you for dining with us and we hope to see you again soon. Derek Penton General Manager
    

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28. AA

    AAC1

    San Francisco

    6 reviews

    vip
    3.0

    6 reviews

    Dined on April 23, 2023

    overall3food3service3ambience4

    I had the blackened catfish. That was good but it took a long time to come after ordering. The baked potato that came with it was only lukewarm. The prices are on the high side. The server handed me the credit card machine with a 20% tip preselected.
    

    Kingfish - New OrleansResponded on April 29, 2023AAC1, Thank you for dining with us. Please allow me to first off apologize for any issues with your experience. I will get with my team and correct these issues right away. If you would like to speak further please reach out to derek.penton-robicheaux@creolecuisine Derek Penton General Manager
    

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29. m

    madsyd

    Denver

    1 review

    5.0

    1 review

    Dined on April 23, 2023

    overall5food5service4ambience5

    I'm lucky to have tried the scallop fettuccine. Life-changing.
    

    Kingfish - New OrleansResponded on April 29, 2023Madsyd, We are happy to hear you enjoyed your experience and was able to have the Scallop Fettuccine, it is a very popular dish. We hope to see you again in the near future. Derek Penton General Manager
    

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30. KK

    KatrinaK

    Austin

    13 reviews

    5.0

    13 reviews

    Dined on April 22, 2023

    overall5food4service4ambience4

    This restaurant has a nice atmosphere and is in a great location in the French Quarter. The food was delicious. I had the catfish and my husband had the shrimp and grits. Both were very good. I also recommend the French 75 cocktail! Best one that I have had, by far! Jas was very attentive and pleasant. We will definitely return!
    

    Kingfish - New OrleansResponded on April 29, 2023Katrina, Thank you for dining with us at Kingfish. We are so happy to hear of your wonderful experience. We will pass along your kind words to the staff and let Jasmine know how much you enjoyed everything. We hope to see you again soon. Derek Penton General Manager
    

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31. JL

    JLGC

    Philadelphia

    24 reviews

    vip
    5.0

    24 reviews

    Dined on April 21, 2023

    overall5food5service5ambience4

    Good service and good food. Fried green tomato / shrimp remoulade is a winner!
    

    Kingfish - New OrleansResponded on April 29, 2023JLGC, We are so glad that you enjoyed your experience and were able to try the very popular Fried Green Tomatoes. We hope to see you again soon. Derek Penton General Manager
    

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32. GK

    GaryK

    Charleston

    6 reviews

    4.0

    6 reviews

    Dined on April 21, 2023

    overall4food4service3ambience4

    Chicken in every pot was excellent. Swordfish a bit dry. Service was okay not great.
    

    Kingfish - New OrleansResponded on April 29, 2023Gary, Thank you for dining with us. We are so glad that you enjoyed your experience. Please come and see us again on your next visit. Derek Penton General Manager
    

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33. OT

    OpenTable Diner

    New Orleans

    1 review

    1.0

    1 review

    Dined on April 19, 2023

    overall1food3service1ambience4

    Worst experience in New Orleans. We we’re seated 15 minutes after our reservations and then it took another 10 minutes to get our drink order. Not worth the wait with so many other great options.
    

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34. PH

    PollyH

    Chicago

    14 reviews

    3.0

    14 reviews

    Dined on April 18, 2023

    overall3food4service2ambience3

    This place is a casual spot for a meal or drinks. The food was pretty good. Our server wasnt the greatest, forgetting to bring things that we ordered. The noise level was pretty high.
    

    Kingfish - New OrleansResponded on April 21, 2023Polly, Thank you for stopping by and dining with us at Kingfish. After reading your review, I printed it and was able to use it as a focus point in our pre-shift for todays service. I went around the room and let the staff explain how we could have provided better service and what steps would have prevented the type of service you recieved. We hope to see you again soon so that we can give you the opportunity to see the improvement. Thank you for keeping us striving to do better. Derek Penton
    

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35. OT

    OpenTable Diner

    Mississippi

    5 reviews

    5.0

    5 reviews

    Dined on April 18, 2023

    overall5food5service5ambience5

    It was amazing the staff was attentive the food and drinks were awesome
    

    Kingfish - New OrleansResponded on April 21, 2023We are so glad that you enjoyed your dining experience and thank you for dining with us. We hope you will visit us again soon. Derek Penton General Manager
    

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36. OT

    OpenTable Diner

    London

    3 reviews

    5.0

    3 reviews

    Dined on April 17, 2023

    overall5food4service5ambience3

    Lovely food- the street was busy due to the festival and we had a big table next to us so I imagine the atmosphere would be different another night. Our server Edward was excellent- he was so attentive and knowledgable about the menu- it really made our meal!
    

    Kingfish - New OrleansResponded on April 21, 2023We are so glad that you loved your food and your experience. Thank you for choosing Kingfish. We hope that you will come and visit with us again. We will let Edward know you say high. Derek Penton General Manager
    

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37. OT

    OpenTable Diner

    Chicago

    2 reviews

    vip
    1.0

    2 reviews

    Dined on April 16, 2023

    overall1food1service1ambience2

    Service wasn’t just bad, it didn’t exist at all. We had a reservation. And waited 30 minutes. Asked 2 servers if they could find our server to place an order and ignored. There was a lot of staff and managers arguing about about people being fired right by our table yet not acknowledged. It’s not the Kingfish I remember.
    

    Kingfish - New OrleansResponded on April 21, 2023I am very sorry to hear that my team failed you on this visit. This is not something that we take lightly. I will take your service or lack thereof and get with my team. Please accept my apologies. We hope that you can give us another shot on another visit. If you would like to speak further, please reach out to derek.penton-robicheaux@creolecuisine Derek Penton General Manager
    

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38. OT

    OpenTable Diner

    Philadelphia

    8 reviews

    vip
    5.0

    8 reviews

    Dined on April 16, 2023

    overall5food5service5ambience5

    Amazing food and service. Had a very well marked allergen menu, too!
    

    Kingfish - New OrleansResponded on April 21, 2023We are so glad that you enjoyed your dining experience and thank you for dining with us. We hope you will visit us again soon. Derek Penton General Manager
    

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39. G

    Guest

    Nashville

    3 reviews

    vip
    2.0

    3 reviews

    Dined on April 15, 2023

    overall2food2service1ambience2

    Seated at bar instead of a standard table, over 12 tables available in standard at time of reservation and afterwards. Waited 30 minutes for water and any service. Food was well undercooked. Most of staff was outside smoking.
    

    Kingfish - New OrleansResponded on April 21, 2023Guest, I am very sorry to hear that we didn't get you where you would like to have been seated. I will get with my team on this immediately. If you would like to speak further about your experience please reach out to me at derek.penton-robicheaux@creolecuisine We hope that you will give us another shot in the future. Derek Penton General Manager
    

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40. JP

    JennyP

    New York Area

    4 reviews

    4.0

    4 reviews

    Dined on April 11, 2023

    overall4food4service5ambience5

    Ambiance was great, as was the service. Food was okay but nothing special.
    

    Kingfish - New OrleansResponded on April 14, 2023We are so glad that you enjoyed your dining experience and thank you for dining with us. We hope you will visit us again soon. Derek Penton General Manager
    

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