How is Zizzi - Surbiton restaurant rated?

Name: Zizzi - Surbiton
Address: Unit 1 Surbiton Plaza 38 Victoria Road, Surbiton, Greater London, United Kingdom, KT6 4JL
Telephone: 020 8399 4160
Price range: £25 and under
Rating: 3.7

Zizzi - Surbiton

3.7 (56)

£25 and under

Italian

Unit 1 Surbiton Plaza, 38 Victoria Road, Surbiton, Greater London KT6 4JL

About this restaurant

Good for groups
Good for special occasions
Good for business meals

This is one of our newest most stylish restaurants located on the high street in this busy commuter town, ideal for office workers and local residents. The original facade of the converted post office is integrated beautifully with the modern decor inside. Leather booths and chandeliers on the staircase are just some of the features in this simply stunning restaurant.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable booking network. To check availability, please contact them directly.

Is this your restaurant?

Claim this listing

There’s more to explore

Discover countless more restaurants like this one with our app.

Scan the QR code to discover countless more restaurants like this one with our app.

Open app

Additional information

Dining style
Casual Dining
Price
£25 and under
Cuisines
Italian
Hours of operation
Mon–Sat 11:30 am–11:00 pm Sun 12:00 pm–10:30 pm
Phone number
020 8399 4160
Website
http://www.zizzi.co.uk/venue/index/surbiton
Payment options
Mastercard, Visa
Dress code
Casual Dress

Location
Unit 1 Surbiton Plaza, 38 Victoria Road, Surbiton, Greater London KT6 4JL
Neighborhood
Surbiton
Parking details
Street Parking

What 56 people are saying

Zizzi - Surbiton reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

3.7

3.7 based on all time ratings

3.8Food
3.7Service
3.8Ambience
3.4Value

Noise • Moderate

56 Reviews

KG
KimG
London2 reviews
1.0
Dined on November 26, 2019
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
Restaurant had been closed down - despite having a reservation!!
1 person found this helpful
KG
KimG
London2 reviews
3.0
Dined on March 14, 2019
1. Overall 3
2. Food 3
3. Service 2
4. Ambience 4
Friendly enough service but a couple of mistakes made by the waitress with meal requests which, bearing in mind there were only two of us, was poor. You would have thought it was the waitress's first service but apparently she's been there for ages! Mistakes were remedied to our satisfaction. OpenTable voucher worked perfectly!
Is this helpful?
ML
MargaretL
London21 reviews
1.0
Dined on February 24, 2019
1. Overall 1
2. Food 3
3. Service 1
4. Ambience 1
Disinterested staff. Very slow service. Food ok. So disappointed. Had a similarly bad experience a few weeks ago. Not busy. Would have spent more money and time there if anyone had bothered to notice us. Need to up their game here. Used to be such a lovely restaurant.
Is this helpful?
GT
GemaT
London1 review
4.0
Dined on January 6, 2019
1. Overall 4
2. Food 4
3. Service 4
4. Ambience 3
Pizzi is a restaurant with a good menu and tasty pizzas
Is this helpful?
JH
JHLondon VIP
London172 reviews
4.0
Dined on July 13, 2018
1. Overall 4
2. Food 3
3. Service 4
4. Ambience 3
Went to Zizzi for casual meal with friends. Nice food and friendly service.
Is this helpful?
S
Sunshinegirl
Surrey40 reviews
3.0
Dined on April 7, 2018
1. Overall 3
2. Food 3
3. Service 3
4. Ambience 3
Ok for a an average night out but not for a special occasion.
Is this helpful?
OT
OpenTable Diner
London1 review
1.0
Dined on March 11, 2018
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
Booking for 3 pm on Mother’s Day was told to wait for a table to become free was waiting until 4.30pm for food the arrive a further hour later cold the waiter dropped a drinks tray over 6month old son to think Zizzi’s was my favourite restaurant at 1 point what an absolute shambles never again
Is this helpful?
E
Eddie
London20 reviews
1.0
Dined on March 11, 2018
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 2
Zizzi is generally good. We've been to several around London, however this experience was the worst of any restaurants I have ever encountered. Needless to say, a Mother's Day booking would be busy, and being reasonable we expect food to take a little longer. Zizzi Surbiton wasn't prepared for just how busy it would be, or their staff and team were not well trained enough to understand how to deliver good customer service when many tables are waiting for food. When we started to ask the waiter on what was happening, we didn't get much response back apart from they are trying their best. The food was served 1hr 20mins after we sat down. We were not offered any complimentary snacks or drinks, we were just told to wait. We ended up eating some of the mothers day chocolates that was a gift to my mother, because we were hungry! We asked to speak to the manager, since the waiter couldn't make decisions, and the manager never showed up to speak to us. When the food came, it was the poorest quality food I have ever had at a Zizzi. I'm afraid to say, the overall experience was one of the worst dining experiences we've ever had. Not to be repeated.
Is this helpful?
CD
ChiswellDiner
London36 reviews
3.0
Dined on January 29, 2018
1. Overall 3
2. Food 4
3. Service 2
4. Ambience 4
Let down by poor service. Monday night and not massively busy but an inept waiter spoilt it. The manager realised and offered us comp deserts or a glass of prosecco which was decent. It won’t stop us going back.
Is this helpful?
j
joey
London9 reviews
4.0
Dined on December 21, 2017
1. Overall 4
2. Food 4
3. Service 3
4. Ambience 3
Lovely meal but slow service
Is this helpful?

FAQs

Zizzi - Surbiton is rated 3.7 stars by 56 OpenTable diners.