Zen Asian BBQ

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1. OT

   OpenTable Diner

   Naples

   1 review

   1.0

   1 review

   Reviewed on April 11, 2018

   overall1foodserviceambience

   My experience was adequate at best but, unprofessional at worst. I went with my friend on his 20th birthday. The sushi was okay. The waitress mentioned that the rolls would be fried although my friend noticed that one was not fried. It was a simple mistake because we ordered two completely different rolls. Presumably one of them was fried; the other was not meant to be fried. Before ordering the rolls, I mentioned if it was possible to not have avocado on the rolls; the waitress said that could be done. The rolls still had the avocado. I felt the ramen was a complete disappointment because of the price (around $18). I really did not feel I got what I paid for considering it was more liquid soup than noodles. Also, there is so much fat in the soup. I let the soup sit for around 8 minutes and a thin film of fat started to form on the top of the ramen. When my soup has more fat than I do, that is a concern. The restaurant doesn’t suffer from a major flaw but, several smaller flaws. These flaws do add up; I really didn’t want to add a tip at that point. I paid the bill. My friend and I started to walk to my car. We went into my car and a different waitress (not the one who served us) came out to inform us that we did not tip. She handed me the bill, expected me to add the tip, and kept staring at me. Essentially, she was acting as if I did not pay whatsoever. I felt uncomfortable so, I just signed the paper. My problem was that it seemed very unprofessional for her to do that. The fact that she seemed comfortable do this means she most likely has done this before.

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2. l

   lindyloo

   Naples

   17 reviews

   4.0

   17 reviews

   Dined on March 25, 2017

   overall4food5service4ambience3

   It was a fun evening with wonderful food. I'd return again and again.

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3. J

   Jints

   Naples

   18 reviews

   vip
   4.0

   18 reviews

   Dined on March 19, 2017

   overall4food3service4ambience3

   Enjoyed it and will go back....but at a later time (lots of families and young children) Pad Thai was excellent....steak...not good...but they replaced it with no problem. Sushi roll was also good. Good pricing on bottles of wine. Next time will try the cooking tables...they were very popular and looked like fun.

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4. WL

   WayneL

   New York Area

   14 reviews

   vip
   2.0

   14 reviews

   Dined on March 19, 2017

   overall2food4service1ambience3

   Service was not great. Prepared food brought to table 30 min after sushi. No coordination between wait staff. The food tasted good but poor service soured the experience. Would not recommend or return

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5. B

   Blondie

   New York Area

   20 reviews

   4.0

   20 reviews

   Dined on March 18, 2017

   overall4food3service4ambience4

   An interesting restaurant. Out of the norm for this area. Diverse menu that begs to be explored. I probably would not do the table cooking again, but it was worth a try,

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6. JM

   JereMel

   Naples

   1 review

   5.0

   1 review

   Dined on March 17, 2017

   overall5food5service5ambience5

   Small restaurant with huge appeal. We've been here twice now and both times were great. Our most recent visit we had steak negimaki, angry chicken as well as the whole snapper and angry crab roll. Everything was incredibly delicious and service is always very genuine and spot on. The menu is very interesting and with every visit we leave with a mental note of what we need to try next. They even have boba (or bubble) tea!

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7. SB

   SB1978

   Naples

   2 reviews

   3.0

   2 reviews

   Dined on March 17, 2017

   overall3food2service2ambience4

   I love Zen and go there often, however our last visit wasn't as great as usual. The service was slow and I was given the wrong dish. When I finally did get the right entree, after I was told I ordered the wrong thing by the server, my guests were half way through their entrees. I'll be back because I hope it was just one bad experience.

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8. OT

   OpenTable Diner

   West Virginia

   7 reviews

   vip
   5.0

   7 reviews

   Dined on March 11, 2017

   overall5food5service5ambience4

   Food was amazing.

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9. J

   Jude

   New York Area

   53 reviews

   vip
   5.0

   53 reviews

   Dined on March 10, 2017

   overall5food5service5ambience4

   Once again we had a wonderful meal at Zen. The staff makes sure you have a great dining experience. Try the octopus and ramen. Yum!

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10. ET

    EmmaT

    Naples

    3 reviews

    5.0

    3 reviews

    Dined on March 9, 2017

    overall5food5service5ambience5

    Awesome little gem tucked in a tiny plaza. Delicious Korean BBQ menu with a great happy hour as well. Recommend to everyone!

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11. FD

    FoodDiva

    Naples

    263 reviews

    vip
    4.0

    263 reviews

    Dined on March 8, 2017

    overall4food3service5ambience4

    We love it here and usually get the Lobster Roll. This time it seemed old, like it had been leftover from the day before. It wasn't crunchy and moist like usual. But I definitely would recommend Zen to anyone who likes sushi.

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12. BG

    BobG

    New York Area

    160 reviews

    vip
    5.0

    160 reviews

    Dined on March 6, 2017

    overall5food5service5ambience4

    What a terrific restaurant. I had the best sushi that I have found in years. The Korean BBQ is fantastic. Excellent thinly sliced rib eye or short ribs that you cook yourself at a table barbecue (or with help if you need it) servied with with delicious toppings and salad tacos. The management and staff are wonderful and attentive. A fine selection of wines and beers is available.

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13. BK

    BarbK

    New York Area

    140 reviews

    vip
    4.0

    140 reviews

    Dined on March 4, 2017

    overall4food4service4ambience4

    On vacation - the adults wanted sushi - this place was perfect. We sat outside on the patio - a nice man played his guitar and sang. Food was very good - lots of options - they were very good about the GF options - one of our party has celiac. Started with grilled octopus - presentation was beautiful - and the crab roll - delicious - followed by more rolls - all were good - everyone enjoyed the evening. Would go back -

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14. OT

    OpenTable Diner

    New York Area

    21 reviews

    vip
    5.0

    21 reviews

    Dined on March 3, 2017

    overall5food5service5ambience4

    Imaginative and exciting Asian. Korean barbecue available but not at all tables. Go there!

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15. b

    bobm

    New England

    14 reviews

    4.0

    14 reviews

    Dined on March 2, 2017

    overall4food4service4ambience3

    Recommend . Very nice meal and experience

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16. OT

    OpenTable Diner

    Naples

    4 reviews

    5.0

    4 reviews

    Dined on February 25, 2017

    overall5food4service4ambience5

    The food was absolutely wonderful! There were so many other dishes we didn't get to try. We will have to go back many more times to try everything.

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17. BS

    BrittanyS

    Chicago

    3 reviews

    vip
    5.0

    3 reviews

    Dined on February 25, 2017

    overall5food5service5ambience5

    Awesome food!

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18. OT

    OpenTable Diner

    Naples

    7 reviews

    4.0

    7 reviews

    Dined on February 24, 2017

    overall4food5service5ambience4

    Octopus to die for; best ever. Pan-Asian menu. Something for every taste. Dining room supervised by owner Mike, always a good sign.

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19. FL

    FLkat

    Naples

    48 reviews

    vip
    3.0

    48 reviews

    Dined on February 24, 2017

    overall3food2service5ambience3

    The romaine lettuce and the waitstaff were the highlight. The pork was pretty fatty. The beef was mundane. And it was pricey. But it was fun to cook your own food on the wok. Will not go back.

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20. CA

    CAPTJIM

    Naples

    1 review

    5.0

    1 review

    Dined on February 11, 2017

    overall5food5service5ambience5

    GREAT FOOD WONDERFUL FIRST COURSE CHOICES GREAT DESERTS ALSO

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21. F

    Fresser

    Philadelphia

    8 reviews

    3.0

    8 reviews

    Dined on February 11, 2017

    overall3food3service3ambience2

    There are so many better places for food and for value. It must be resting on its laurels.

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22. D

    Diner

    Naples

    112 reviews

    vip
    5.0

    112 reviews

    Dined on February 10, 2017

    overall5food5service5ambience5

    We went our second time with friends. There were six of us and we sat at a grill table. We ordered a variety of dishes ranging from sushi to bibimbop to Korean BBQ. The food was delicious and the service was great. They helped us choose dishes when we were unfamiliar with the menu or style of cooking. We will be back.

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23. OT

    OpenTable Diner

    Naples

    1 review

    5.0

    1 review

    Dined on February 10, 2017

    overall5food5service5ambience5

    Great food and service! Loved it 💗Atmosphere is calming and relaxed. Wait staff super attentative and friendly.

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24. TR

    TerriR

    Naples

    1 review

    4.0

    1 review

    Dined on February 4, 2017

    overall4food4service4ambience3

    Food was good, no complaints there...this restaurant cooks everything to order so people at your table can end up being served at different times - not conducive to conversation. Service was good and they are very attentive.

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25. FD

    FoodDiva

    Naples

    263 reviews

    vip
    4.0

    263 reviews

    Dined on February 1, 2017

    overall4food4service4ambience4

    Food was good, service always warm and friendly. I didn't get my points!!

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26. J

    Jude

    New York Area

    53 reviews

    vip
    5.0

    53 reviews

    Dined on January 31, 2017

    overall5food5service4ambience4

    Zen Asian BBQ is one of our favorites in Naples! The food is delicious and different. The sushi is very fresh and creative. The ramen selections are wonderful. The Korean BBQ tables make dining fun! This food is a real treat!

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27. a

    anita

    Naples

    2 reviews

    vip
    5.0

    2 reviews

    Dined on January 28, 2017

    overall5food5service5ambience4

    Delicious! Had a great time! Shared many appetizers...all were fantastic!

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28. h

    hulya

    Naples

    14 reviews

    3.0

    14 reviews

    Dined on January 22, 2017

    overall3food3service4ambience4

    Went with one other couple. We had been there last spring and the waitress recognized us which was lovely. We had the Korean barbecue at our table and it was fun and tasty. The crispy Brussels sprouts which the four of us share as an appetizer was really yummy. I recommend the place for something ethnic, different and very good.

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29. L

    Larry

    Naples

    12 reviews

    5.0

    12 reviews

    Dined on January 20, 2017

    overall5food5service5ambience4

    Wonderful service and food. Will return.

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30. DK

    DavidK

    Philadelphia

    4 reviews

    4.0

    4 reviews

    Dined on January 20, 2017

    overall4food5service3ambience4

    Timing of delivering our entrees was off. My wife was served at least 5 minutes before me. Food was excellent.

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31. FR

    FrankR

    Naples

    22 reviews

    5.0

    22 reviews

    Dined on January 13, 2017

    overall5food5service5ambience4

    Excellent seafood ramen dish. Good wine solection.

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32. t

    teecatin

    Naples

    20 reviews

    vip
    4.0

    20 reviews

    Dined on January 5, 2017

    overall4food5service4ambience5

    Food and presentation are outstanding. My friend ordered the Pad Thai, and we couldn't get over the unique and beautiful presentation.

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33. J

    Jude

    New York Area

    53 reviews

    vip
    5.0

    53 reviews

    Dined on January 2, 2017

    overall5food5service4ambience4

    Zen Asian Barbeque is a treasure. From the Korean BBQ meals cooked tableside to the ramen cooked all day, the food is delicious.

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34. OT

    OpenTable Diner

    Minneapolis

    3 reviews

    vip
    5.0

    3 reviews

    Dined on December 30, 2016

    overall5food5service5ambience4

    Amazing food!!!

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35. FD

    FoodDiva

    Naples

    263 reviews

    vip
    5.0

    263 reviews

    Dined on December 30, 2016

    overall5food5service5ambience4

    Awesome lobster rolls as usual. Crab roll didn't have much taste and I couldn't find a speck of crab, oh well. The waitstaff is wonderful and attentive. Lots of interesting and great smelling food around us we will try next time.

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36. OT

    OpenTable Diner

    Miami

    2 reviews

    3.0

    2 reviews

    Dined on December 29, 2016

    overall3food3service4ambience3

    Not as great as when we went in June. I don't think they were prepared for the volume of business after Christmas. The food was good but lacked the attention necessary when busy. Service is efficient and kind but not personal. I respect the effort by the staff and feel they really care. We love the food when done right and will try again in the spring.

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37. OT

    OpenTable Diner

    Chicago

    1 review

    vip
    4.0

    1 review

    Dined on December 29, 2016

    overall4food5service3ambience3

    Understaffed so long wait to be seated but food excellent

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38. H

    Hungrydad

    Chicago

    5 reviews

    vip
    2.0

    5 reviews

    Dined on December 29, 2016

    overall2food2service2ambience1

    Average at best. Spicy tuna taco apitizer was very small and had a miniscule amount of tuna. Sushi rolls were below average.

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39. MS

    MichelleS

    San Diego

    6 reviews

    vip
    1.0

    6 reviews

    Dined on December 28, 2016

    overall1food3service1ambience3

    Had a reservation but was seated after walk ins and half hour late. Once seated ignored for quite awhile. Food was good but service was less than par

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40. TS

    TonyS

    Chicago

    24 reviews

    vip
    1.0

    24 reviews

    Dined on December 27, 2016

    overall1food1service1ambience1

    Leak coming from ceiling, no one at host stand to welcome/seat guests, 2 entrees not coming until well after the other 2 in our party finished their meals, an entree that literally almost caused one in our party to vom...not sure where to start. But I am sure that I'll never go there again.

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