Zacatlan

Zacatlan reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. F

   Frank

   Seattle / Eastern Washington1 review

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   We dined here on Sunday, May 25—and it was a rough night from the start. We arrived at 7:10 for a 7:15 reservation for four, but weren’t seated until 7:25—“waiting for a few tables to clear.” A bad sign, but we stayed optimistic. We ordered a bottle of champagne, which arrived quickly and was beautifully served. That was the high point. Then the stall-out began. We waited nearly 50 minutes for our entrees. Three arrived together. The fourth—bone marrow—came about 10 minutes later, dropped off as the rest of us were halfway through. No explanation, no apology. Just... here you go. After well over an hour at the table, our second round of mains arrived—again staggered, with a five-minute gap between the first and second pair. The two-top next to us was also spiraling: the woman got the wrong dish, then waited 30+ minutes for a replacement while her partner had long finished eating. The dining room was tense. You could feel it. Floor staff had all but disappeared—no check-ins, no “we’re so sorry,” no offer of anything to make it right. They were hiding in the back, clearly overwhelmed. And in such a small, tightly packed space, that kind of energy spreads fast. Maybe a chef quit mid-service. Maybe the whole line crashed. Doesn’t matter. What matters is we sat for nearly two hours, mostly waiting, trying to enjoy a meal that never quite came together. The food? Just okay. Oversized portions, sloppy plating, sauce smudges on the rims, haphazard splatters of mole. One dish was missing its garnish entirely. Dessert? Not a chance. We wanted out. Final bill—with champagne and tip—was $500. Brutal. Two nights earlier we had a fantastic meal at Sazón. The next night, Geronimo delivered flawlessly. Both were night-and-day better—and nearly the same price. Some reviews say this was a fluke. Maybe. But once was more than enough. Never again.
   

   Is this helpful?

2. L

   Lois

   Las Vegas15 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   In our opinion the food is among the best and most beautiful presentations in Santa Fe. We are looking for to our next dinner at Zacatlan and definitely with schedule brunch soon
   

   Is this helpful?

3. B

   Bonnie VIP

   New Mexico29 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We've enjoyed both brunch and dinner at Zavatlan and both have been excellent. Twice our server was Grecia and she is superb!
   

   Is this helpful?

4. S

   Sandy

   Dallas - Fort Worth1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Small restaurant, great ambiance and service, food was incredible. Beautiful layering and balance of flavors, creative. Amazing. Highly recommend.
   

   • 

   Is this helpful?

5. D

   Doreen VIP

   Houston5 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed a meal a few nights before our son was married in Santa Fe. It was an exceptional meal, we all ordered a different item and they weee all done to perfection … just my husband and our 2 sons for the last time as a family of 4.
   

   Is this helpful?

6. R

   Robert

   Las Vegas46 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always Good To Return, Consistently Great Food & Hospitality
   

   Is this helpful?

7. K

   Karin VIP

   Greater Boston17 reviews

   5.0

   Dined on May 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server was very professional friendly and accommodating. Food creative and delicious. We all decided we need to go back and try everything else on the menu. Wonderful evening. I’m always confident to bring folks to eat here.
   

   Is this helpful?

8. N

   Nick

   Las Vegas1 review

   5.0

   Dined on May 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   My wife and I went for dinner while visiting Santa Fe. We ordered two specials (elk and prawns) and both were excellent. Great flavor and cooked perfectly. Bread pudding dessert was also delicious. Highly recommend.
   

   Is this helpful?

9. J

   Jim VIP

   San Francisco14 reviews

   5.0

   Dined on May 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We came for Saturday brunch and ordered avocado toast, and the Zacatlán huevos rancheros, both were outstanding. The avocado toast was especially tasty with smoked salmon on the side. We would return without hesitation. 
   

   Is this helpful?

10. M

    Marna VIP

    Central Coast5 reviews

    5.0

    Dined on May 17, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Fabulous experience! Food was excellent, accompanied by the best list of wines by the class we’ve ever seen. The house is very intimate and tucked away from Santa Fe plaza tourist scene - can’t wait to return!
    

    Is this helpful?