WaterWorks Bar & Grill

3.2
89 reviews
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$30 and under
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American

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About

At Waterworks Bar and Grill, enjoy American Cuisine and bar favorites with a gourmet twist, made with local ingredients when possible. Liven up your day with one of our daily specials or decadent desserts. Stop in before a show at the Straz Center for the Performing Arts, located directly across the street, or step in for an ice cold Florida craft beer on our many rotating taps. We are located inside the Barrymore Hotel, directly along the scenic Tampa Riverwalk in downtown Tampa.
Dining Style
Casual Dining
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Cuisines
American, Grill, Bar / Lounge / Bottle Service
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Hours of operation
SUMMER HOURS THROUGH SEPT 1, 2017:
Breakfast: Daily: 7:00am - 11:00am;
Lunch: Daily: 11am - 4pm;
Dinner: Daily: 4:00pm - 10:00pm;
Happy Hour: Monday - Friday: 4:00pm - 6:00pm
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Phone number
(813) 223-1531
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Payment options
AMEX, Discover, MasterCard, Visa
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Dress code
Casual Dress
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Executive chef
Scott Murphy
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Neighborhood
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Parking details
We are adjacent to The Barrymore Hotel. Parking is behind the hotel.
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Entertainment
Art Meets Jazz Nights On February 16th, 2018

Hospitality Industry Tuesday Nights.

Karaoke Nights COMING SOON!
Additional
Banquet, Bar Dining, Bar/Lounge, Beer, Cocktails, Counter Seating, Entertainment, Full Bar, Happy Hour, Wine
What 89 People Are SayingWrite a review
Overall ratings and reviews
3.2based on recent ratings
3.5
food
3.3
service
3.2
ambience
3.5
value
Noise · Moderate
71% of people would recommend it to a friend
5
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3
2
1
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WW
Tampa
23 reviews
Dined 4 days ago
Overall 3food 3service 3ambience 3

After all the reviews we've read we decided to see for ourselves, unfortunately, it was a bit disappointing, they ran out of two of our entree choices early in the afternoon just before dinner time. We did enjoy the ordered food but it was nothing special about it, regular food. The location, however, is excellent, therefore a little more effort should be made and that would be a perfect place for any time of the week/day.

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t
Tampa
10 reviews
Dined on August 22, 2018
Overall 5food 4service 5ambience 5

We were a group of 10 who needed to meet to do some planning. The service was wonderful - they cheerfully accommodated our requests to be seated in a quiet part of the restaurant, and turned down the background music so we could conduct our meeting. Our drinks and food arrived promptly, and were quite tasty. It was such a nice experience that our group decided to meet there again next month. Thank you, WaterWorks!

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BO
Tampa
11 reviews
Dined on August 7, 2018
Overall 2food 1service 5ambience 1

I expected more of a fine dining experience and it felt like a bar. Service was fantastic! Food wasn't special, decent prices though.

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ME
1 review
Dined on July 28, 2018
Overall 5food 4service 5ambience 5

Good place to dine after a walk around the boardwalk and for pre-show or post show performances in Straz Center.

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GN
1 review
Dined on July 22, 2018
Overall 1food 3service 1ambience 1

We were seated at our reservation time on Saturday night in an odd and otherwise completely empty dining room with decor that looked like it was prepped for a prom in the 80s. (The adjacent bar looked like it may have been a 'hipper' atmosphere.) After waiting for at least 10-15 minutes without having a server stop at our table, we left for fear we'd miss our show at Straz if service was going to be that slow. I cannot comment on the food, drinks or value because we did not make it that long but I would not go again.

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NP
New Orleans
1 review
Dined on June 27, 2018
Overall 4food 5service 5ambience 5

We had reservations. The hostess was pleasant, because it was a 6:30pm reservation and they were a bit slower the hostess was also our waitress. She was very helpful with the menu. We both ordered the catch of the day which was blackened grouper, kale and a side of roasted potatoes. I had a glass of delicious Riesling wine. The meal did take a little longer than we expected and might have been a problem if we had not been there 1.5 hours before our show at the Straz. Without us asking they brought or charging for it, they brought out an appetizer and apologized for the time for our meal. Overall we were impressed. The food was delicious, it was quiet and easy to have a private conversation. The staff were very friendly and professional.

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DL
1 review
Dined on June 22, 2018
Overall 1food 2service 1ambience 3

We had reservations, but ran late due to traffic. We called them 7 + times to see about pushing our reservation back but no one answered any of the times we called. When we arrived, we were told we couldn't be seated and that if they did seat us, "service would be compromised." Her excuse for not answering the phone was "we are really busy - I answered, but got a dial tone." Not one apology - not one smile - nothing. We told them we were fine being seated and when we walked back to the dining area it was half empty.... Our server was beyond rude. He told us the kitchen was backed up but they would "try" to get our food out as quick as possible. We ordered a few appetizers and drinks and he disappeared for about 30 min. He wasn't even waiting on anyone in the dining area- literally gone...When we finally saw him again we asked if we would be able to get our meals out "once we ever ordered" within a decent time frame as we had a show to be at in an hour and he said "no, don't order any meals were too busy" so we ordered one more appetizer. He brought them out 5 minutes later and there was barely a spoon full of queso so we asked if we could get more and his response was "that's it were all out, I tried to tell you earlier were busy." I will NEVER return to this restaurant and I literally could not believe some of the things these people said to us. HORRIBLE service, and the food was poor as well.

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K
1 review
Dined on June 22, 2018
Overall 1food 2service 1ambience 1

Reserved a hight top table. Was seated in the dining room. Waited 10 mins for a server or water. Ordered an app, drinks, and my friend ordered a sandwhich. 15 mins, no app, no drinks. Received app and I decided to order a sandwich too. Waited 20more mins for my sandwhich which never arrived until I asked for the bill. I refused the sandwich as we had been there over an hour. I ate 3 motz sticks and had one drink. $15. Terrible organization and customer focus.

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CG
1 review
Dined on June 16, 2018
Overall 5food 5service 5ambience 5

The food was outstanding......staff not so much but we arrived when it first opened.

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DM
1 review
Dined on June 9, 2018
Overall 1food 1service 1ambience 1

When we saw where it was actually located, I called to cancel the reservation. I was told I didn't have a reservation. I had received an email with a reservation #. ????

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BI
Minneapolis
1 review
Dined on June 7, 2018
Overall 3food 4service 1ambience 3

No one at hostess stand. Slow service waited 15 min to place a drink order. Food came out in timely matter. Waitress not very good.

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L
Naples
4 reviews
Dined on June 5, 2018
Overall 3food 4service 4ambience 3

We chose this place as it was close to the Straz for a pre show dinner. We didn’t know where to park when we arrived and spent ten minutes trying to find someone to ask. Warning, you need to go to front desk of the hotel and purchase a parking card for $20 to get into their lot so give yourself time before reservation! Then we were told that our Open Table reservation was not showing up and that it happens all the time but they were able to find us seating near the lobby bar. The chairs are covered in conference style material which was a bit uncomfortable. However, on a high note, our server was very nice and the chirizi poutin, scallops and burger were very good. They also have ticketed menu items that are promised to come out quick if you’re heading out to a show. Overall, good spot for a pre show meal.

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BE
1 review
Dined on June 4, 2018
Overall 4food 5service 5ambience 2

Excellent scallops. Good wine list. Friendly, helpful staff.

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MP
Birmingham
5 reviews
Dined on May 27, 2018
Overall 5food 4service 5ambience 5

Service and food were very good. I would definitely go back again.

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MB
Tampa
33 reviews
Dined on May 19, 2018
Overall 3food 3service 4ambience 3

Went to dine there prior to a show at the Straz Center. It is incredibly convenient being right across the street. The service was a bit faster than my previous experiences but the place was only 20% full which surprised me. Maybe the service challenges of the past are impacting the popularity. The food was good. I had the surf and turf special and while the filet was prepared to my ordered temperature, the quality of the cut was average at best. The lobster was prepared well. Given the good but not great quality of the meal, it seemed a bit high priced which is not normally an issue. I can't say that I will make this a regular stop, but in certain situations it is just too convenient a location to pass up.

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Y
New York Area
23 reviews
Dined on May 15, 2018
Overall 5food 5service 5ambience 3

The waitress was amazing and very professional , the food was great ... service was top notch 👍

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OT
New England
1 review
Dined on May 13, 2018
Overall 1food 3service 4ambience 1

We went there for a Mother’s Day meal. Food was good (a little overpriced - except the tomato soup - not good) and the server was really good. But we were bothered by little nats (small flying insects) throughout the meal - gross - felt like the DR (and we were inside!).Management didn’t come by to apologize or Comp any of the meal. To add insult to injury, I spent almost $200 and they still charged $10 for parking.
I would not recommend this restaurant or go back to it.

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OT
Miami
1 review
Dined on May 12, 2018
Overall 2food 3service 1ambience 2

Maestro’s at the Straz wasn’t open so we booked near the venue. Very disappointing. Service was so slow people were leaving. We ordered specialty drinks that were so sweet with simple syrup that I couldn’t even taste bourbon. Wouldn’t bother to return.

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S
1 review
Dined on May 12, 2018
Overall 1food 2service 1ambience 1

We arrived a few minutes early, stood waiting for someone to seat us, finally a waiter said just sit anywhere. So we found a empty table that was clean, most still had dirty dishes and not cleared. A waitress saw us and took our drink order I told her we had reservations as we were going to the theater , 20 minutes later no sign of the waitress or the drinks, I finally walked up to the bar and ask for the drinks he said he could't serve me a waitress had to, I told him we ordered them from the waitress. I asked again and he gave me a Moscato and a glass of water. About 5 minutes later our waitress comes by and I said to her what are you cooking the food also. She took our order, the food arrived fairly quickly after that. I told the waitress that I was not paying for the drinks that this was ridiculous. I have never seen such disorganization EVER, the bar was a mess, the bartender's acted like it was there first day. I would not recommend this place to anyone. Not staffed properly, dirty tables everywhere, poor service, you could see that there was very poor management if any at this restaurant. A hot dog from a street vender would have been better.

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SL
Tampa
1 review
Dined on May 12, 2018
Overall 3food 5service 3ambience 2

Food and drinks were very good. Great happy hour prices on drinks. BUT it takes forever to get the drinks and the food. So plan on 2 hours if you are having 2 cocktails and something to eat.

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OT
New York Area
1 review
Dined on April 28, 2018
Overall 2food 2service 2ambience 2

They were in the weeds and couldn’t make good on our reservation. We had to order apps to get out in time to make our show even though we allowed ourselves almost two hours. Server was friendly, apologetic and gave us a discount.

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SS
New York Area
1 review
Dined on April 28, 2018
Overall 2food 3service 1ambience 2

OK for pre theater dinner if going to a performance at the Stratz Center. The service is too slow. Waited 35 minutes for our dinner. Soup cold, main entrees luke warm.

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J
1 review
Dined on April 25, 2018
Overall 3food 3service 2ambience 2

The server was confused when my wife asked about the selection of house white wine. The server did not know if there was any hard cider or Smirnoff Ice available. I settled for a Margharita that took almost 15 minutes to arrive. My wife's glass of wine was woefully 'short' by comparison to other patrons, as confirmed by the 'Service Lead' who did try to make amends for the server's shortcomings. The food took well over 1/2 hour to arrive and the place was not busy. The kitchen staff member who brought our food to the table was jovial and turned out to be the best part of our dining experience. Since this establishment is right next door to the Straz Theater, a large entertainment complex, we will likely give it one more try but their first impression left much to be desired. Hopefully they will improve.

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OT
New York Area
1 review
Dined on April 25, 2018
Overall 1food 2service 1ambience 1

Honestly, if I could rate zeroes for all, I would. Completely awful experience. Made a reservation via open table. They lost it. Seated us, then we waited 20 minutes before having to tackle a waiter to order a drink. The drink order sat for another 15 minutes. At one point there were 4 servers/bartenders behind the bar, oblivious to the patrons. This is no exaggeration. Net net, do not waste your time here.

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JM
Miami
3 reviews
Dined on April 13, 2018
Overall 3food 3service 3ambience 2

Ate dinner and breakfast here during stay at Barrymore Hotel. Breakfast very overpriced and came out cold (even though we were the ONLY people in the restaurant).
Dinner service was strange. One person in our party wanted the Shepherd's Pie - so the waiter ran to put her order in early stating it took 45 minutes. 10 minutes later, the rest of us had just ordered and the Shepherd's Pie arrived. I ordered the grouper special and received salmon (which I don't eat) - Food was okay - anything fried tasted like old oil.

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F
Tampa
1 review
Dined on March 31, 2018
Overall 1food 2service 1ambience 1

Attending show at Strazz

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V
Tampa
5 reviews
Dined on March 30, 2018
Overall 4food 4service 5ambience 4

Our server, Justin, was excellent! Food was good. We had grouper, fish and chips, shepherds pie, scallops and veggie burger. No complaints from anyone. However, superb service is the reason to dine here!

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OT
Tampa
1 review
Dined on March 23, 2018
Overall 5food 5service 5ambience 5

The 5 stars says it all. Excellent in all areas. Can’t wait to return,

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EK
Chicago
16 reviews
Dined on March 20, 2018
Overall 3food 4service 1ambience 1

We have made WaterWorks or dinner spot before going to the theater. The food is really good for the price point but the service leaves us stumped every time. We’ve never been late to a show but we always feel as if we’ve seen a show (comedy) getting our dinner.

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OT
Tampa
1 review
Dined on March 20, 2018
Overall 2food 3service 2ambience 2

Food was good, but service was slow. It took over 30 minutes to get our drinks from the bar.

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MH
Denver
2 reviews
Dined on March 19, 2018
Overall 3food 4service 2ambience 3

The dining room was not open because they didn't expect to be busy. Our server spent more time chatting with other employees then working. I had to ask for a glass of water 3 times. We spent a lot of time waiting for him. Food was okay but not good enough to go back.

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GS
New York Area
1 review
Dined on March 14, 2018
Overall 1food 2service 2ambience 1

Extremely disappointed! Unhappy with it all. Looked 100.% better online!!!

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OT
Washington DC
1 review
Dined on March 11, 2018
Overall 1food 2service 1ambience 1

Dining room had not been swept beneath the tables or in the public spaces since the noon meal. Waiter was pleasant but not well trained. He took 15 minutes to deliver a bottle of wine and it was labeled a different grape and a blend, as opposed to the listed bottle we ordered. He did not know how to present or serve the wine. Appetizer “Triple” contained guacamole, a watery Pico de Gallo (missing the cilantro) and a warm jack cheese dip that was so cool it was separating. Experience had the service & feel of a bus station cafeteria.

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c
Tampa
2 reviews
Dined on March 8, 2018
Overall 4food 4service 5ambience 4

Phillip is a treasure. A punny punny treasure. The food was good The speed at which it arrived was outstanding.

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C
1 review
Dined on March 7, 2018
Overall 2food 3service 2ambience 2

We've been to this restaurant several times. It never improves. The food isn't bad - once you get it. Service is VERY slow. Most of the entrees do not come with sides but sides are available at $5.95 each! The sides aren't anything special - fries, whipped potatoes, basic tossed salad, etc. Would it really cost them that much to give you a tossed salad with your meal? The location is across from The Straz Center, so it's very convenient for dining before going to the theater - which is, in my opinion, the ONLY reason to go there. This restaurant has so much potential - unfortunately, they need to get their act together.

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RP
Tampa
1 review
Dined on March 4, 2018
Overall 4food 4service 3ambience 3

Enjoyed the Cuban sandwich and my husband had a wonderful soup, a special of the day.
Near the theater and convenient to parking. We will go again.

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ST
1 review
Dined on February 23, 2018
Overall 5food 5service 5ambience 4

My wife and I had dinner here before the Phantom next door at Straz Center. We made reservations ahead of time. Felt like we were kind of taking a chance due to all of the poor reviews that we had read previously online but decided to give it a try based on the location. We weren't disappointed! Very accommodating. Excellent service. Calamari was excellent. Fish and chips excellent. Key lime pie very good.

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A
Tampa
1 review
Dined on February 22, 2018
Overall 4food 3service 4ambience 4

Perfect spot for dinner before going to the Straz. Our server was friendly and helpful. The food was good and we had plenty of time of enjoy our meal and then stroll along the river to the theater. We returned for a drink afterwards while we waited for traffic to thin out. Great evening.

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OT
Dallas
2 reviews
Dined on February 21, 2018
Overall 1food 2service 1ambience 1

Never again. Dining area is very plain and ugly. The wait staff is friendly and tries to be helpful. The appetizer was decent. However, we waited an hour for the entrée. Finally, rather than missing the show, we gave up and left hungry.

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PM
Tampa
2 reviews
Dined on February 21, 2018
Overall 4food 5service 4ambience 4

This is not high end dining and yet very pleasant and the food was quite good. There was more chicken and cheese than found in most restaurant quesadillas and the cod in the fish and chips was very good and fresh and nicely prepared. Not greasy. This was our first visit and we will definitely go back. The only negative was that they do not have a wine list and our server was poorly informed.

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