True Food Kitchen - Palo Alto

Reseñas de True Food Kitchen - Palo Alto de comensales del restaurante. Basadas en valoraciones recientes.

1. D

   Debbie VIP

   San Francisco57 reseñas

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Wonderful!!!!!!!!! Jesus is a perfect waiter. Very kind and attentive. Really enjoyed having him serve us again. It’s been a while. We miss Robert who waited on us a lot, but now we will surely ask for Jesus again. Good was great…service a great. Thanks for doing a great job again!!
   

   ¿Te fue útil?

2. N

   Nancy

   San Francisco2 reseñas

   3.0

   Comieron hace 4 días

   1. Global 3
   2. Comida 4
   3. Servicio 2
   4. Ambiente 5

   We sat outside and service was really slow, and we had to ask for things several times.
   

   True Food Kitchen - Palo AltoRespuesta enviada hace 2 días

   We apologize for the slow service you experienced while dining outside, Nancy. Thank you for your feedback, and we'll work on improving this aspect of our service.
   

   ¿Te fue útil?

3. C

   Colin VIP

   Hawái12 reseñas

   2.0

   Comieron hace 6 días

   1. Global 2
   2. Comida 3
   3. Servicio 1
   4. Ambiente 2

   This is an OK place for healthier versions of fast food. However, the service we experienced was poor. At our table, which was only a party of 4, everyone’s food arrived at different times. Moreover, several menu items were out of stock. The same issue occurred last time I ate here. Sorry. Trying to like it. But it disappoints every time.
   

   True Food Kitchen - Palo AltoRespuesta enviada hace 5 días

   I apologize for the inconsistent service and unavailable menu items during your visit, Colin. We appreciate your feedback and will work on improving these aspects to enhance your experience in the future.
   

   ¿Te fue útil?

4. J

   Joel

   San Francisco2 reseñas

   5.0

   Comieron hace 6 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Everything was great: service and food. It was a little noisy, but not especially noisy considering it's one large open room. I'd definitely go back again.
   

   True Food Kitchen - Palo AltoRespuesta enviada hace 5 días

   Thank you for your review, Joel! We're glad to hear you enjoyed the service and food, and we appreciate your understanding about the noise level. We look forward to your next visit!
   

   ¿Te fue útil?

5. L

   Lois VIP

   San Francisco12 reseñas

   1.0

   Comieron en 1 de mayo de 2025

   1. Global 1
   2. Comida 3
   3. Servicio 1
   4. Ambiente 1

   After hearing so many glowing reviews, I was excited to finally experience True Food Kitchen for myself. We arrived in the late afternoon when the restaurant was pleasantly quiet, with plenty of open tables beckoning us to settle in. Since it was our first visit, we were eager to explore the menu and decided to start with the edamame dumpling appetizer. However, when the dish arrived—after what felt like an eternity—we were greeted with a bit of a surprise: the serving spoon was fully submerged in the bowl, making it impossible to retrieve without a struggle. To make things worse, the server placed it on our table and started to walk away, but we quickly called her back, expressing our concerns about the hygiene of the spoon. She took it back, and once again, we found ourselves waiting for a fresh appetizer to come our way. We also ordered a cup of Butternut Squash soup, the pesto pasta appetizer, and the tuna bowl, but each dish seemed to miss that special spark that would elevate it to something truly memorable. Another unsettling aspect of our visit was seeing a worker sweeping the floor right across from us while we were eating, and next to two other diners. He was using an old broom and dustpan, and then proceeded to use a hand vacuum on the bench next to the same couple. This intrusive cleaning during meal service was quite disturbing and detracted from the overall dining experience. While I appreciate the effort and creativity behind the dishes at True Food Kitchen, I left feeling disappointed. I had high hopes based on rave reviews, but we were thoroughly disappointed. Unfortunately, after this experience, I won’t be returning for a “next visit.”
   

   True Food Kitchen - Palo AltoRespuesta enviada hace 2 días

   We apologize for any inconvenience you may have experienced, Lois. Please contact us directly so we can address your concerns.
   

   ¿Te fue útil?

6. s

   shireen VIP

   San Francisco3 reseñas

   3.0

   Comieron en 29 de abril de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 4
   4. Ambiente 4

   Second time I ordered shrimp in my bowl and it was overcooked
   

   True Food Kitchen - Palo AltoSe respondió el 2 de mayo de 2025

   We apologize for the overcooked shrimp in your bowl, Shireen. Thank you for letting us know, and we'll work to ensure this doesn't happen again.
   

   ¿Te fue útil?

7. S

   Sheri

   San Francisco29 reseñas

   5.0

   Comieron en 28 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great food great atmosphere great service,  Grace is suggestions had the hummus with the yummy pita bread and my favorite the ancient grains bowl  Two winners.  Wish I remember the name of our server. He was fantastic. Always a good experience at your restaurant.
   

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   True Food Kitchen - Palo AltoSe respondió el 29 de abril de 2025

   Thank you for your review, Sheri! We're happy to hear you enjoyed the hummus, ancient grains bowl, and the great service. We look forward to your next visit!
   

   ¿Te fue útil?

8. C

   Cindy

   San Francisco5 reseñas

   4.0

   Comieron en 26 de abril de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   Good meal and lots of space. We had a wonderful waitress.
   

   True Food Kitchen - Palo AltoSe respondió el 28 de abril de 2025

   Thank you for your review, Cindy! We're happy to hear you enjoyed your meal and the spacious setting, and that your waitress provided wonderful service.
   

   ¿Te fue útil?

9. S

   Suanne VIP

   San Francisco15 reseñas

   4.0

   Comieron en 24 de abril de 2025

   1. Global 4
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   Had another good time and very good meal. Bring back the carrot cake!!!!!!!!!!!!!!!!!!
   

   True Food Kitchen - Palo AltoSe respondió el 25 de abril de 2025

   Thank you for your review, Suanne. We're happy you enjoyed your meal, and we'll certainly consider your request to bring back the carrot cake!
   

   ¿Te fue útil?

10. A

    Amy VIP

    San Francisco24 reseñas

    4.0

    Comieron en 23 de abril de 2025

    1. Global 4
    2. Comida 5
    3. Servicio 2
    4. Ambiente 3

    The butternut squash soup was amazing and the lemon chicken wrap was so many tastes, flavors, crunches....even the wrap was excellent.
    

    True Food Kitchen - Palo AltoSe respondió el 25 de abril de 2025

    Thank you for your review, Amy. We're happy to hear you enjoyed the butternut squash soup and lemon chicken wrap!
    

    ¿Te fue útil?