True Food Kitchen - Palo Alto

True Food Kitchen - Palo Alto reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. N

   Nancy

   San Francisco2 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   We sat outside and service was really slow, and we had to ask for things several times.
   

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2. C

   Colin VIP

   Hawaii12 reviews

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   This is an OK place for healthier versions of fast food. However, the service we experienced was poor. At our table, which was only a party of 4, everyone’s food arrived at different times. Moreover, several menu items were out of stock. The same issue occurred last time I ate here. Sorry. Trying to like it. But it disappoints every time.
   

   True Food Kitchen - Palo AltoResponded 2 days ago

   I apologize for the inconsistent service and unavailable menu items during your visit, Colin. We appreciate your feedback and will work on improving these aspects to enhance your experience in the future.
   

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3. J

   Joel

   San Francisco2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Everything was great: service and food. It was a little noisy, but not especially noisy considering it's one large open room. I'd definitely go back again.
   

   True Food Kitchen - Palo AltoResponded 2 days ago

   Thank you for your review, Joel! We're glad to hear you enjoyed the service and food, and we appreciate your understanding about the noise level. We look forward to your next visit!
   

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4. s

   shireen VIP

   San Francisco3 reviews

   3.0

   Dined on April 29, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Second time I ordered shrimp in my bowl and it was overcooked
   

   True Food Kitchen - Palo AltoResponded 5 days ago

   We apologize for the overcooked shrimp in your bowl, Shireen. Thank you for letting us know, and we'll work to ensure this doesn't happen again.
   

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5. S

   Sheri

   San Francisco29 reviews

   5.0

   Dined on April 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food great atmosphere great service,  Grace is suggestions had the hummus with the yummy pita bread and my favorite the ancient grains bowl  Two winners.  Wish I remember the name of our server. He was fantastic. Always a good experience at your restaurant.
   

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   True Food Kitchen - Palo AltoResponded on April 29, 2025

   Thank you for your review, Sheri! We're happy to hear you enjoyed the hummus, ancient grains bowl, and the great service. We look forward to your next visit!
   

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6. C

   Cindy

   San Francisco5 reviews

   4.0

   Dined on April 26, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Good meal and lots of space. We had a wonderful waitress.
   

   True Food Kitchen - Palo AltoResponded on April 28, 2025

   Thank you for your review, Cindy! We're happy to hear you enjoyed your meal and the spacious setting, and that your waitress provided wonderful service.
   

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7. S

   Suanne VIP

   San Francisco15 reviews

   4.0

   Dined on April 24, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Had another good time and very good meal. Bring back the carrot cake!!!!!!!!!!!!!!!!!!
   

   True Food Kitchen - Palo AltoResponded on April 25, 2025

   Thank you for your review, Suanne. We're happy you enjoyed your meal, and we'll certainly consider your request to bring back the carrot cake!
   

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8. A

   Amy VIP

   San Francisco24 reviews

   4.0

   Dined on April 23, 2025

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 3

   The butternut squash soup was amazing and the lemon chicken wrap was so many tastes, flavors, crunches....even the wrap was excellent.
   

   True Food Kitchen - Palo AltoResponded on April 25, 2025

   Thank you for your review, Amy. We're happy to hear you enjoyed the butternut squash soup and lemon chicken wrap!
   

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9. S

   Sophia

   San Francisco1 review

   3.0

   Dined on April 20, 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Used to service here being on the slower side but we had a hard time finding/getting our server’s attention for 10+ min after being seated despite the restaurant not being full. Good food and value though for Easter brunch
   

   True Food Kitchen - Palo AltoResponded on April 22, 2025

   Thank you for your feedback, Sophia. We apologize for the delay in service and will work on improving this aspect; we're glad you enjoyed the food and value for Easter brunch.
   

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10. C

    Chad

    Los Angeles3 reviews

    1.0

    Dined on April 19, 2025

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 1

    Terrible all around. Not a big reviewer, never a negative one, but our dinner was just terrible. Food was super saucy - drowning in sauce. Daughter ordered the burger - bland and overcooked. Son got the buttered noodles - absolutely drenched in butter, and somehow still didn't taste good at all. Vibe was off - feels like a cafeteria. Waiter was friendly. Will never return
    

    True Food Kitchen - Palo AltoResponded on April 20, 2025

    I apologize for the disappointing experience with the food and atmosphere during your visit. We appreciate your feedback and will work to address these issues to improve our dining experience.
    

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