True Food Kitchen - Palo Alto

4.6
2143 Reviews
$31 to $50
American

Top Tags:

Good Vegetarian Options
True Food Kitchen Palo Alto is now open with patio dining. As we carefully and conservatively re-open our restaurant, we continue to honor our commitment to the health and safety of our guests and staff. Our patio will look different as we’ve made critical adjustments to accommodate for social distancing, enhanced standards and safety measures. We appreciate your patience and understanding as we navigate this new normal together.

Support True Food Kitchen - Palo Alto during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
What 2143 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.5
service
4.3
ambience
4.2
value
Noise · Moderate
91% of people would recommend it to a friend
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OT
vipOpenTable Diner
Austin
1 review
Dined a day ago
Overall3food3service4ambience3

Food not as good as used to be. However still good. Sitting outside in the shade which is to be expected. However very few heaters, probably half as many as they need. Probably 75% of the customers were obviously cold. Won’t be back until or if they correct the comfort level.

JD
JohnD
San Francisco
1 review
Dined on November 22, 2020
Overall3food5service3ambience3

Food was delicious but the service was a little spotty and inconsistent

True Food Kitchen - Palo Alto
Responded 4 days ago

Thank you John for the review. Your feedback is always appreciated as it helps us improve. We hope to see you again and will work on improving. If you would like to share details with us please contact us at the restaurant. Sincerely, Krystal Gong General Manager

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M
Marah
1 review
Dined on November 21, 2020
Overall2food4service1ambience2

Food was great but the service was poor. We asked for our sides 3 times and never got them. They handed us the check five minutes after we got our food.

True Food Kitchen - Palo Alto
Responded 4 days ago

HI Marah, I want to sincerely apologize for the poor service received. If you could contact me at the restaurant I would love the opportunity to make this right. Please reach out at your convenience via phone call. Hope to hear from you soon. Happy Holidays SIncerely, Krystal Gong General Manager

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TF
TomF
San Francisco
3 reviews
Dined on November 21, 2020
Overall3food4service3ambience3

Waiter sat us near an outdoor table with a heater but the heater wasn’t working. Pointed this out but got brushed off and the heater gas bottle was not replaced. We ate dinner in the cold.

True Food Kitchen - Palo Alto
Responded 12 hours ago

Thank you for your review & feedback Tom. We are so sorry to hear about your recent experience. We would love to see you again and ensure you have a positive dining experience with us on your next visit. Please feel free to reach out to us to make this right for you. Sincerely, Whitney Coon Assistant General Manager 650.272.5157

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m
marcs
San Francisco
1 review
Dined on November 14, 2020
Overall5food5service5ambience5

I always love to eat where whether with the family or alone or takeout- great food friendly service the best!

True Food Kitchen - Palo Alto
Responded on November 17, 2020

Thank you for your 5 star review! We hope to see you again soon! Whitney Coon Assistant General Manager

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RH
RichardH
San Francisco
2 reviews
Dined on November 14, 2020
Overall4food4service5ambience4

True Food offers lots of good stuff to eat. I recommend the butternut squash soup.

True Food Kitchen - Palo Alto
Responded on November 18, 2020

Thank you for your review! We hope to see you soon! Whitney Coon Assistant General Manager

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S
vipSpike
New York Area
75 reviews
Dined on November 14, 2020
Overall5food5service5ambience5

Love everything here....warm staff, fresh delicious food that doesn't feel like GUT BOMB!! Edamame dumplings great mix of tender noodle and light filling. Crystal the manager and Whitney are so fun, informative, professional and genuinely caring for customers. We'll be back and continue to bring friends for experience to become fans, too!!

True Food Kitchen - Palo Alto
Responded 2 days ago

Thank you Spike for the wonderful review! It was great to see you and we will see you again soon! Whitney Coon Assistant General Manager

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S
Susu
San Francisco
9 reviews
Dined on November 14, 2020
Overall5food5service5ambience5

The food is better than what the menu suggests. Service has been outstanding.

True Food Kitchen - Palo Alto
Responded on November 17, 2020

Thank you for your 5 star review! We hope to see you again! Whitney Coon Assistant General Manager

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b
vipbellashella
San Francisco
8 reviews
Dined on November 13, 2020
Overall5food5service5ambience5

My my daughters favorite restaurant! Delicious, fresh, I love the autumn soup on the menu this time of year, always consistent and delicious. Also like that it’s healthy!

True Food Kitchen - Palo Alto
Responded on November 17, 2020

Thank you for your 5 star review! We hope to see you again! Whitney Coon Assistant General Manager

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OT
OpenTable Diner
San Francisco
9 reviews
Dined on November 12, 2020
Overall5food5service5ambience5

My friend enjoy our outdoor luncheon for her birthday! The food came right away and the staff was kind and friendly.

True Food Kitchen - Palo Alto
Responded on November 17, 2020

Thank you for your review! We hope to see you again! Whitney Coon Assistant General Manager

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LG
vipLuanneG
Central Coast
6 reviews
Dined on November 10, 2020
Overall4food5service5ambience4

Food was delicious but they need a few more heaters given the cooler temperatures.

True Food Kitchen - Palo Alto
Responded on November 15, 2020

Thank you for your review! We are so sorry we do not have enough heat lamps at the moment. We are working hard on bringing more to our patio. We hope you will give us another opportunity to serve you soon. I can be reached at 650.272.5157. Please reach out to me to make this right for you. Sincerely, Whitney Coon Assistant General Manager

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OT
vipOpenTable Diner
San Francisco
1 review
Dined on November 9, 2020
Overall4food4service4ambience3

So cold outside!!! Couldn’t enjoy the food at all !
Why they can’t move the heat lamps ??????

True Food Kitchen - Palo Alto
Responded on November 15, 2020

Thank you for your review and your feedback. We completely understand your frustrations. We are working hard on bringing more heat lamps to our patio. We would love to invite you back and make this right for your next visit. I can be reached at 650.272.5157. I hope to hear from you soon. Sincerely, Whitney Coon Assistant General Manager

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OT
OpenTable Diner
San Francisco
1 review
Dined on November 8, 2020
Overall5food3service4ambience5

Messed up on our order a little

True Food Kitchen - Palo Alto
Responded on November 18, 2020

Thank you for your 5 star review! We are sorry to hear about your order and appreciate the rating! We hope to see you again at our table. Sincerely, Whitney Coon Assistant General Manager

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ZM
vipZenMaster
San Francisco
19 reviews
Dined on November 7, 2020
Overall4food4service4ambience4

Due to the Covid-19 situation, we sat outside which is a nice space but it was quite cold and we were told that there were not enough heaters and only half of the ones that they did have, had propane. Given the season and that most people feel more comfortable sitting in an open space, I would have expected an organization like True Food Kitchen to be better prepared, given the 8 months of Pandemic that we have just experienced, I won't return until I feel safe to sit indoors or the weather is more conducive for outdoor dining again, as I can't trust that TFK will have it's act together. Dissapointing.

True Food Kitchen - Palo Alto
Responded on November 15, 2020

Thank you for your review and your feedback. We completely understand your frustrations. We are working hard on bringing more heat lamps to our patio. We would love to invite you back and make this right for your next visit. I can be reached at 650.272.5157. I hope to hear from you soon. Sincerely, Whitney Coon Assistant General Manager

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CA
CindyA
San Francisco
1 review
Dined on November 6, 2020
Overall4food5service4ambience5

This was our first time here since the pandemic began in March and the food was amazing! We’re vegan so we ordered the squash soup (complex, rich and satisfying), brussel sprouts (charred with onions and chanterelle mushrooms and the perfect amount of sweetness), the Korean noodles (very good but not at the same level as the other dishes), and the squash pie (vegan, gluten free and just wow!).

The service was friendly and attentive (once we got our server’s attention). I had forgotten just how very good this place is—we will definitely be back very soon! ❤️

True Food Kitchen - Palo Alto
Responded on November 9, 2020

Thank you Cindy for your review! We are so glad you enjoyed your dining experience & you enjoyed your menu selections! We hope to see you soon Whitney Coon Assistant General Manager

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S
vipSpike
New York Area
75 reviews
Dined on November 5, 2020
Overall5food5service5ambience4

Great professional service. Attentive but not fussy. Every dish delicious- Charred Cauliflower, edamame dumplings, butternut squash pizza ALL DELICIOUS! Squash pie with light coconut cream on top...pretty and TASTY .

True Food Kitchen - Palo Alto
Responded on November 8, 2020

Thank you Spike for your 5 star review! We hope to see you soon! Whitney Coon Assistant General Manager

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TW
vipTamaraW
Los Angeles
20 reviews
Dined on November 4, 2020
Overall5food5service5ambience4

We miss sitting at the bar, but the seasonal cocktails were GREAT and all the food tasted as good, if not better than we remembered! Friendly servers. Wish we could buy the shirts as swag.

True Food Kitchen - Palo Alto
Responded on November 8, 2020

Thank you Tamara for your 5 star review. We appreciate you sharing your experience with the open table community! We can definitely get you a shirt on your next visit. Give us a call and we can arrange it for you! Whitney Coon Assistant General Manager 650.272.5157

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IH
IrHa
Los Angeles
1 review
Dined on October 30, 2020
Overall2food3service3ambience1

Restaurant both patio and indoor section were freezing. They did not run the heaters outside.

Such a bad experience

True Food Kitchen - Palo Alto
Responded on November 4, 2020

Thank you for your review, we are so sorry we could not provide you with a warm patio. We are working diligently to have more heaters on our patio. We hope you you will give us a second opportunity to serve you. We would love to make it up to you. I can be reached at 6502725157. I hope to hear from you soon, Whitney Coon Assistant General Manager

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DD
vipDeDe
San Francisco
33 reviews
Dined on October 30, 2020
Overall5food4service5ambience4

Our food was great! Tasty, healthful, colorful, and lovely presentation for the food and great service. Only complaint from the table was that the shrimp tacos were good but not amazing - just kind of generic? We had several seasonal menu items that were definitely amazing and I would come back just to try more and some repeats! Great meal and everyone was happy!

True Food Kitchen - Palo Alto
Responded on November 4, 2020

Thank you for your 5 star review! We appreciate your love and support. We hope to see you again at our table. Whitney Coon Assistant General Manager

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HL
vipHungryLee
San Francisco
11 reviews
Dined on October 30, 2020
Overall5food5service5ambience4

Nico was a great server and we enjoyed being able to sit outside with enough space between us and the next table.

True Food Kitchen - Palo Alto
Responded on November 1, 2020

Thank you so much for your review! We appreciate your review and are so grateful you had a wonderful experience! We hope to see you again! Whitney Coon Assistant General Manager

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KB
KB415
1 review
Dined on October 30, 2020
Overall5food5service5ambience5

I love True Food Kitchen, the seasonal ingredient salad for fall is one of my favorite items on the menu!

True Food Kitchen - Palo Alto
Responded on November 2, 2020

Thank you for your 5 star review! We hope to see you again! Whitney Coon Assistant General Manager

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OT
OpenTable Diner
San Francisco
3 reviews
Dined on October 29, 2020
Overall5food4service5ambience5

Great wait staff

True Food Kitchen - Palo Alto
Responded on November 9, 2020

Thank you for your 5 star review! We hope to see you again! Whitney Coon Assistant General Manager

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OT
OpenTable Diner
San Francisco
2 reviews
Dined on October 29, 2020
Overall5food5service5ambience5

It was great! They had space heaters outside, which was perfect in addition to the nice cool weather we’re getting in the Bay. The food is delicious as always, especially the seasonal Squash pie (vegan & GF!).

True Food Kitchen - Palo Alto
Responded on November 1, 2020

Thank you for your 5 star review! We are so glad you had a wonderful experience & loved our squash pie! We hope to see you again soon! Whitney Coon Assistant General Manager

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SD
vipsubuurbanchickSD
Tahoe
8 reviews
Dined on October 29, 2020
Overall5food5service5ambience5

Always great food - super fast service! A bit pricey at $18 a bowl, but well worth it. Love TFK!!!!

True Food Kitchen - Palo Alto
Responded on November 1, 2020

Thank you for your review! We appreciate your support and are so grateful you had a great time! We hope to see you again soon! Whitney Coon Assistant General Manager

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C
Cynthia
1 review
Dined on October 27, 2020
Overall5food5service5ambience5

I don't live in Palo Alto, but whenever I am in town I eat at True Food Kitchen. The food is consistently good, as is the service.

True Food Kitchen - Palo Alto
Responded on October 29, 2020

Hi Cynthia, Thank you for the great review on our service and food. We can't wait to see you at our table soon! Sincerely, Krystal Gong General Manager

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OT
OpenTable Diner
San Francisco
4 reviews
Dined on October 26, 2020
Overall5food5service5ambience5

Great food and service as always.

True Food Kitchen - Palo Alto
Responded on October 29, 2020

Thank you for the 5 star review! We appreciate the positive feedback!

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JH
JasonH
San Francisco
1 review
Dined on October 24, 2020
Overall5food5service5ambience4

Great food

True Food Kitchen - Palo Alto
Responded on October 27, 2020

Thank you Jason for your 5 star review! Whitney Coon Assistant General Manager

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OT
OpenTable Diner
Las Vegas
2 reviews
Dined on October 24, 2020
Overall5food5service5ambience5

The food never disappoints. The servers are always so sweet, helpful & knowledgeable. I love their “original house made cocktails”. The Herbalist & Common Bond were my favorite. I could literally eat there everyday and not tire of the menu. True Food is now one of my fav restaurants.

True Food Kitchen - Palo Alto
Responded on October 28, 2020

Thank you for your 5 star review! We are so glad you enjoyed your recent dining experience with us! We hope to see you again soon! Whitney Coon Assistant General Manager

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AB
vipAliceB
San Francisco
1 review
Dined on October 24, 2020
Overall4food5service5ambience4

Recommend wearing a warm jacket if sitting outside. It’s shady and breezy/cold in that location at all times.

True Food Kitchen - Palo Alto
Responded on October 27, 2020

Thank you Alice for your review! We appreciate the feedback and will ensure our patio is warmer for the cooler weather. We look forward to seeing you soon! Whitney Coon Assistant General Manager

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OT
OpenTable Diner
San Francisco
1 review
Dined on October 24, 2020
Overall5food4service5ambience4

It was a chilly during lunchtime and was told the heat lamp will not be turned on. My friend and I ate our lunch in the cold.

True Food Kitchen - Palo Alto
Responded on October 27, 2020

Thank you for your review and feedback. We are so sorry the heat lamp was not turned on for you on your recent experience. I am more than happy to make your next reservation for you and ensure you are indoors or sit next to a heat lamp. You can reach me at 650-272-5157. Thank you again, Whitney Coon Assistant General Manager

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RK
RomanK
1 review
Dined on October 23, 2020
Overall3food3service4ambience4

The food was below average. The salmon was overcooked and over-salted, and cauliflower was soggy. I have heard salads are good, but haven't ordered one this time. Might give it one more time for salads.

True Food Kitchen - Palo Alto
Responded on October 27, 2020

Thank you for your review Roman, we are sorry to hear your meal was not up to True Food Kitchen standards. I would love make this right and invite you back. We strive daily to ensure every guest enjoys their meal. I can be reached at 650-272-5157. I hope to hear from you soon. Whitney Coon Assistant General Manager

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OT
vipOpenTable Diner
Orange County
1 review
Dined on October 22, 2020
Overall1food1service1ambience1

Burned food

True Food Kitchen - Palo Alto
Responded on October 27, 2020

I want to start off my apologizing for the burnt food. We want to make sure that you are taken care of for this. Could you please contact my AGM, Whitney at the restaurant by calling or via email so we can make this right. Hopefully we hear from you soon. Sincerely, Krystal Gong General Manager

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CM
CathyM
San Francisco
1 review
Dined on October 20, 2020
Overall5food5service5ambience5

Everything was wonderful! Food is healthy and delicious! Staff was outstanding

True Food Kitchen - Palo Alto
Responded on October 25, 2020

Thank you for the great review Cathy. We appreciate the support! We can't wait to see you at our table.

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OT
OpenTable Diner
San Francisco
3 reviews
Dined on October 17, 2020
Overall5food5service5ambience5

Food is great and the outdoor seating on a warm day was just what we needed. Plenty of shade, easy ordering and payment process through QR code.

True Food Kitchen - Palo Alto
Responded on October 20, 2020

Thank you for your 5 star review! We hope to see you again! Whitney Coon Assistant General Manager

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VO
ValO
1 review
Dined on October 17, 2020
Overall3food4service1ambience4

Food was good but server mixed up our orders and only brought one entree. When I called this to her attention she had already set the food down and said it was too late—the plate had already “touched the table.” Hence, the second entree came when the first one was getting cold. The person running the food was rude. Won’t return.

True Food Kitchen - Palo Alto
Responded on October 20, 2020

Thank you Val for speaking to me over the phone about your recent dining experience. Thank you for giving us a second opportunity to serve you. I look forward to hearing from you soon and feel free to contact me for your next reservation. Whitney Coon Assistant General Manager 650-272-5157

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T
Tinkerbell
San Francisco
5 reviews
Dined on October 16, 2020
Overall5food5service5ambience4

Great tasty fresh produce salads ! Always enjoy the salads and veggie dishes from this place! Outdoor dining was nice and peaceful . Great place to go to for lunch , brunch or snacks in the afternoon.

True Food Kitchen - Palo Alto
Responded on October 20, 2020

Thank you so much for your 5 star review! We hope to see you again! Whitney Coon Assistant General Manager

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SL
vipSarahL
Portland
4 reviews
Dined on October 15, 2020
Overall5food5service5ambience5

Delicious and healthy.Great service in outside patio

True Food Kitchen - Palo Alto
Responded on October 20, 2020

Thank you Sarah for your 5 star review! Whitney Coon Assistant General Manager

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OT
OpenTable Diner
New York Area
2 reviews
Dined on October 14, 2020
Overall4food3service4ambience3

Food was a bit overpriced. Couple next to us was loud. Otherwise it was fine

True Food Kitchen - Palo Alto
Responded on November 2, 2020

Thank you for your review! We appreciate your feedback and hope to see you again! Whitney Coon Assistant General Manager

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OT
vipOpenTable Diner
San Francisco
6 reviews
Dined on October 13, 2020
Overall5food5service5ambience5

Always outstanding. Really enjoy craft cocktails too.

True Food Kitchen - Palo Alto
Responded on October 27, 2020

Thank you for your 5 star review! We hope to see you again soon! Whitney Coon Assistant General Manager

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KS
KaliS
1 review
Dined on October 10, 2020
Overall5food5service5ambience5

True Food is where I go when I want to treat myself. They have so many dishes I LOVE, and the quality never wavers. (I want their chopped salad and squash pie to be my last meal.) Our server last night, Lulu, was upbeat and very attentive, which has been my experience pretty much every time I've been there. The food is exceptional, the outdoor dining area feels safe and comfortable . . . I love this place.

True Food Kitchen - Palo Alto
Responded on October 14, 2020

Thank you Kali for your review! We are so glad you had a great time on your recent visit! We agree that Lulu is one of a kind! If you need anything at all on your visit please feel free to reach out to us! Thank you Whitney Coon Assistant General Manager

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FAQs

True Food Kitchen - Palo Alto offers takeout which you can order by calling the restaurant at (650) 272-5157.

True Food Kitchen - Palo Alto is rated 4.6 stars by 2143 OpenTable diners.

True Food Kitchen - Palo Alto does offer gift cards which you can purchase here https://truefoodkitchen.cashstar.com/store/recipient?locale=en-us.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.