True Food Kitchen - Palo Alto
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Distancing maintained in common areas
- Waitstaff wear masks
- Sick staff prohibited in the workplace
This is a good go-to place. Decent selection of food. They are very attentive to any special requests, especially regarding any food allergies.
Itai, So happy to hear you like our food and service...I hope we can make your next visit a 5 star! Have a good day! Lindsay Amon Assistant General Manager
So this is a good lunch spot but dinner not so much.
When we arrived our table was not ready, but we could sit at a minimal service table that uses QR code for ordering and paying. Total mess.
We selected our entrees and and hit confirm. Nothing happened. Tried it again and hit confirm again. Nothing happened. Sat there for a while and nothing came. Found our server and she was great. Showed her the app and she agreed something was wrong. Oh, we’re out of kale!!! Why didn’t the app let us know?! Waste of time.
Food was mixed. Wife enjoyed the quesadilla and our drinks were tasty. My sausage pizza was full of onions. Onions?? I looked it up, but onions were not on the ingredients list.
In summary, our server was very good and helpful as a bridge to get our food. Food was mixed, but drinks were good. The app is a failure.
I am sorry to hear about your visit, I will talk with my staff to ensure we are visiting any tables that have app issues so we can communicate those issues to our IT department. As for the pizza you ordered, there are no onions, it is fennel on the pizza. I hope we can invite you back for another visit. Please call the restaurant at 650-272-5157 to ask for me and we will make a special reservation for you and your wife. Thank you for taking the time to leave feedback. Lindsay Amon-AGM
Food taste and quality has deteriorated.
Satya, We are so sorry that you feel this way about our food. If there are any specifics you care to share with us please give us a call at 650-272-5157 so we can see if there's anything we can do to fix it. Thank you for your feedback. Lindsay Amon Assistant General Manager
Amazing top quality food, service and ambience.
Marco, Thank you so much for your nice comments about your visit, we are so pleased you enjoy our food, service and atmosphere. We hope to become a regular spot for you and your friends/family. Lindsay Amon Assistant General Manager
Great menu choices and taste
Thank you for the review, we hope to WOW you next time! --Lindsay
Good as expected. Taco was a bit messy to eat but tasty. I was surprised to see the wifi improved, didn’t need to turn it off and use cell signal
David, Thank you for taking the time to leave us an amazing review! I love the tacos too, that pickled jicama is soooo good! We hope to see you again soon! Lindsay Amon Assistant General Manager
Every time we go ( about every 2 weeks) we always receive outstanding service, we have never left dissapointed. The service is always top notch and the food is delicious!!
Rick, I am so happy to hear that you love our food and service! Thank you for being a regular guest and for taking the time to leave us an amazing review! We hope to see you again soon! Lindsay Amon Assistant General Manager
Every dish was delish! Service was a bit slow, BUT of course it was--still the pandemic. We totally understood--just don't expect to be in and out quickly. Our server did his best, and we tipped generously. The food was for sure the star--delicious GF flatbreads, scrumptious charred cauliflower and butternut squash soup. Will be back!
Rebecca, I am so pleased to hear you loved the food! I appreciate you taking time to leave us your review and nice comments, sorry the service was not quick enough...we hope we can wow you with our service next time!! See you again soon. Lindsay Amon Assistant General Manager
Great healthy options and wonderful staff. We sat indoors and felt safe. The place was clean and the food was wonderful.
Dee, Thank you for leaving such a nice review! We are so happy that you felt safe dining with us and that you enjoyed our food. We hope you make us a regular stop for you and your family! See you soon. Lindsay Amon Assistant General Manager
Great service! Food was excellent and the staff was great and attentive. Ouse level a little high, but overall a great experience and we can’t wait to come back!
Rach, Thank you so much for taking the time to leave us your review, we are very pleased you enjoyed your service. We hope to see you again soon! Lindsay Amon Assistant General Manager
Love this restaurant!! 10 out of 10 service.
Thank you so much for the 5 star review! --Lindsay
We got a COVID safe table outdoors and that was the most important aspect of our experience with True Food. They did a great job with our reservation.
Thank you so much for taking the time to leave us a review, we hope to really WOW you next time! --Lindsay
I used to enjoy the lasagna there so I ordered it this time but I found it a bit heavy on the tomato paste. Still not bad.
David, We are so sorry to hear you did not enjoy our lasagna on your last visit, that might have just been an off day, that is one of my favorite items. Please ask for me on your next visit and we will ensure your lasagna is perfect! :) Thank you, Lindsay Amon Assistant General Manager
Our server was excellent. The food is very good and I ordered the same things I always order. I did think things were a little too salty this time. The broth with the dumplings was way too salty as was the lasagna. But things are always fresh and I’m hoping this was a one off.
Thank you so much for taking the time to leave us comments from your visit, I am so happy to hear you are a regular guest. I am sorry though about your food from this last time, I am hoping that was just one day. We would love to see you again soon, please ask for me on your next trip here and I will take care of a starter for you. Thank you again, Lindsay Amon Assistant General Manager
Love True Food Kitchen! The food is so fresh and tasty and the drinks are delightful too!
Thank you so much for the amazing comments! We appreciate you and hope to see you again soon! Lindsay Amon Assistant General Manager
The menu offered great variety for vegan and vegetarians. Entire family had their choices met and had a healthy and hearty meal. The indoor space was a bit cold but once we got seated away from the door and one of the doors were closed, things got cozier.
Thank you so much for the nice comments! We will see you again next time! Lindsay Amon Assistant General Manager
Our server was great. Very knowledgeable and cute! I was smitten by him. I also wanted to say that the food was very good, not great as I am used to from TFK. Loved the flourless chocolate cake - a must-do if you love chocolate.
Kari, We are so pleased to read all the nice comments from your visit. We hope to see you again soon so we can really WOW you. Lindsay Amon Assistant General Manager
I almost never write restaurant reviews, but we met a waiter there who had to be recognized publicly. Matt was his name and he was phenomenal. My four children had never eaten here before and he catered to my children in the group. Matt was very knowledgeable and patient; answering all menu questions, and he even offered up some suggestions. He just had this friendly demeanor about him that made us all happy. By the end of the dinner, we all said I think this is the best service we’ve ever had! The ambiance is very welcoming and charming. Amazing wines, food, and service. The food is absolutely amazing – everything we tasted melted in our mouths. As a family who attempts to eat clean and healthy this restaurant checks all the boxes. Do yourself a favor and visit this lovely restaurant, the service is unmatched.
Laura, Oh my goodness we are so pleased to hear your amazing review! We are so happy you loved the food and service! We love Mat too! Thank you for taking the time. We will see you again soon, ask for Mat! Lindsay Amon Assistant General Manager
Avocado toast and the banana pancakes were delightful!!!
We are so happy you enjoyed the food! We will see you again soon! Lindsay Amon Assistant General Manager
Great service from Nicole. Food was great!
Thank you so much for the wonderful review Annie! --Lindsay
Delicious food. Very tasty. Service was fast and pleasant.
Connie, Thank you for the nice comments...we hope next time we can really wow you and make that a 5 star! Lindsay Amon Assistant General Manager
Opens at 11. Got there at 11:45. Almost everything was out of stock on the menu. Waiters and staff and very nice and professional. Ambiance is cafeteria vibe.
Thank you for taking the time to leave your comments from your visit. I am so glad to hear you has good service and liked the environment, but we are so sorry to have been out of some items. We do our very best to ensure we have everything available for our guests. We hope to see you again soon to make that a 5 star review! Lindsay Amon Assistant General Manager
Loved the ambience and vibe of the place. Food was amazing and the staff was very polite and helpful.
Manpreet, We are very pleased to read your amazing comments from your visit. I am so happy your food and service were great! See you again soon. Lindsay Amon Assistant General Manager
Enjoyed NYears' eve dinner with family. Was not too busy, suprisingly. Kat, our server was excellent as always. She served us in the past. Please let her know she is a Rockstar. My family drinks lots of tea, so she accommodated us with a large pitcher of hot water.
Food always great...Oh, I had purchased $400 worth of gift cards, so we'll shall be back!
Ricardo, I am so happy to read your nice comments about your NYE visit! Thank you for telling us about Kat and her service, we love her too! We are so excited to see you again soon! Lindsay Amon Assistant General Manager
Healthy & delicious menu items. My squash & burrata pizza was delicious & very generously sized. Service, however, was slow. Fortunately, I wasn't in a hurry.
Thank you for the nice comments about the food, we are sorry the service was not top notch. We hope to see you again soon so we can really wow you! Lindsay Amon Assistant General Manager
We requested outdoor seating under a heat lamp but they have no working heat lamps causing a very cold and undesirable eating experience. Given Covid, they should focus on fixing all of their broken heat lamps or buying new ones. The food is terrific as usual and kudos to our server for trying to fix the broken heat lamps.
Lauren, Thank you for the nice comments about your experience. We are pleased you enjoyed your food and service. But we are so sorry about the heaters. They are in over drive trying to keep all of our guests warm and sometimes they are broken for a shift or two. We hope to see you again soon! Lindsay Amon Assistant General Manager
It was busy and all the heaters were broken. It was really cold outside but they did offer us to sit inside if we wanted. Even though I had a reservation we still waited about 10 minutes. Our server was really nice and appreciative of our patience. Overall the team at true food needs to be ready for the large crowds they receive and equip their outdoor space with heaters especially now that is winter. I had to order three times because the first two entrees I ordered they were out of. Their passion fruit limeade was so good
Agustina, Thank you for saying you enjoyed the service and drinks. I am sorry however that we were out of a couple items and that the heaters were broken. Those heaters are constantly on while we are open and sometimes they need repair, again sorry that was during your visit. We hope to see you again soon to really wow you! Lindsay Amon Assistant General Manager
We were a table of 7- the service was excellent & everyone loved their dishes.
Chris, Thank you so much for the wonderful review. So happy you and your party enjoyed the food and service. We hope to see you again soon! Lindsay Amon Assistant General Manager
Needed lunch to myself
Good nourishing lunch
Service was good
Ambiance was great and everyone was spaced out
SO happy to hear of your great experience with us! We hope to see you again soon and thank you for the nice comments! Lindsay Amon Assistant General Manager
Xmas eve dinner..kitchen ran out of burger and pizzas. A little disappointed.
MP, We are so sorry we were out of items that day, we try our best to have everything available for our guests but sometimes the deliveries are late which was the case that day. We would love to invite you back for a burger or pizza on the house next time. Please ask for myself or Krystal on your next visit and we'd love to make sure this happens! Thank you for leaving the feedback. Lindsay Amon Assistant General Manager
Liked the vibe, service was great with the servers having good input on the food selection. Biggest disappointment was they were out of half their menu. I felt like I needed to make my selection quickly before more items ran out. I know it’s a sign of the times but that was my main complaint.
Suzy, Thank you for taking the time to leave us your feedback, we are pleased you had a good time. I am so sorry about the items being out of stock. We hope to see you again soon! Lindsay Amon Assistant General Manager
AMAZING service, affordable pricing given the location, and I felt exceptionally clean after finishing a well balanced, well portioned meal.
Only commentary I’ll add is that the taste is there, however the meal doesn’t look as appealing on the plate as it feels in my stomach.
Will come back to try other dishes and recommend to friends for light luncheons!
Taylor, Thank you so much for taking the time to leave your nice comments, we are pleased to hear you had a good time! We hope to see you again soon! Lindsay Amon Assistant General Manager
The food was better than average and doesn't leave you feeling sluggish or overloaded. Service was pretty good as well. It's very loud even on a weeknight. Overall, this is a good place to grab a simple meal, but definitely not the kinda place you go to for a special occasion
Andrew thank you so much for the 5 star review! --Lindsay
Always love the food and service is thoughtful. Gets a bit noisy at mid-meal times as lots of people enjoy each other's company!
Thank you for the nice comments, so pleased that you enjoyed the food and service. The restaurant does get a little loud during the rush, I would suggest either dining outside on the gorgeous patio or requesting a table along the window (those are the "quietest" spots). We hope to see you again soon! Lindsay Amon Assistant General Manager
So great! Love this place. Service and food was amazing!
Shazza, We are so grateful for the nice comments and 5 star review! We hope to see you again soon! Lindsay Amon Assistant General Manager
They ran out of sea bass and steak which limited options for us but the food was still delish
We are very happy you enjoyed our food, we are so sorry we were out of your favorites! We hope to see you again soon! Lindsay Amon Assistant General Manager
Food is fresh, farm to table, not overwhelming. Flavors depend on season. Lots of sweet potatoes and pumpkin, right now. Service is a bit slow, during peak eating hours, people are nice.
Thank you so much for taking the time to leave a review, we appreciate the nice comments and we hope to wow you next time! --Lindsay
Team work lunch. Food was amazing. A little loud though but overall great with excellent service.
We are so happy that you had a great time and enjoyed the food. Thank you for choosing us for your work function and for leaving the great review! --Lindsay
The place was very cold all customers were wearing coats inside the restaurant. Told waiter not bring all food at once, even with that we were rushed and all food came together. Food was awesome. Dont go there on cold days and don’t give your order at once to your waiter or you will get your food at once.
Good Morning Jong, Thank you for the review! We truly appreciate you. I am sorry it was so cold. I will talk to the team and see why the heater was not on. I will also find out what happened with the timing. This is an easy thing and we should have done better. Please ask for Krystal or Lindsay on your next visit and 2 appetizers will be on us. Just refer to this message and tell them Nico sent it to you. We hope to see you soon! Happy Holidays Sincerely, Nico Solomon Regional Director
Another great experience, especially as someone with food restrictions. They are so flexible to my requests. Sevice was slow but they delivered on quality.
Good Morning Sooz, Thank you for the review! We truly appreciate you. So sorry for the slow service. I will pass this on to the team Please refer to this message and ask for Lindsay or Krystal on your next visit for a free appetizer. Let them know Nico sent you this message. They will see it too. We hope to see you soon! Happy Holidays Sincerely, Nico Solomon Regional Director of Restaurants
True Food Kitchen - Palo Alto offers takeout which you can order by calling the restaurant at (650) 272-5157.
True Food Kitchen - Palo Alto is rated 4.5 stars by 2550 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.