True Food Kitchen - Palo Alto

4.5
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1783 Reviews
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$31 to $50
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American

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Good Vegetarian Options
Casual
Pull up a seat for some in-season goodness, the fall menu is back at True Food!

True Food Kitchen is a health-driven restaurant and bar inspired by a philosophy that food should make you feel better, not worse, and that great tasting food can serve as the foundation for a life well lived. True Food’s seasonal menu emphasizes wholesome, seasonal ingredients with thoughtful preparations to highlight the natural health benefits and flavors of each ingredient. From thoughtfully crafted cocktails, such as the Citrus Skinny Margarita, made with fresh-pressed citrus and organic tequila, to nutrient-dense dishes like the Edamame Dumplings, Korean Noodle Salad, Ancient Grains with miso-glazed sweet potatoes, Grilled Fish Tacos and an antioxidant rich Flourless Chocolate Cake, True Food Kitchen’s menu celebrates variety and caters to every food preference with an assortment of delicious vegetarian, vegan and gluten-free options.
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What 1783 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.4
service
4.2
ambience
4.1
value
Noise · Moderate
92% of people would recommend it to a friend
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OT
San Francisco
1 review
Dined 7 days ago
Overall 1food 4service 1ambience 3

Waiter was the worse waiter I’ve ever had and manager was not much better

s
San Francisco
37 reviews
Dined 7 days ago
Overall 4food 4service 5ambience 3

Our waiter, Chris, was outstanding.

NJ
San Francisco
23 reviews
Dined on October 11, 2019
Overall 4food 4service 4ambience 4

The pizza is good. There should be a separation of how the cheese pizza tastes versus the margherita.

OT
1 review
Dined on October 10, 2019
Overall 4food 3service 5ambience 3

The food server was very friendly and helpful, helped me to get my special request. This was the second time I ordered the item and it seemed like they gave me a lot less than the first time I had it. It made me feel a little bit cheated. Note- I probably should have said something when it first arrived. But the food tasted great, and I was glad they let me have my special request/change on the item. I love it that they serve water that is pure (not tap water). I wish they had more lower calorie meal options - in the 300 calorie range instead of 700 calorie range.

DH
San Francisco
18 reviews
Dined on October 9, 2019
Overall 4food 5service 4ambience 4

very busy night, waitstaff were overwhelmed but maintained professionalism, food was excellent as usual

OT
San Francisco
4 reviews
Dined on October 6, 2019
Overall 1food 4service 1ambience 2

The one star for the service is for the bussers.

To give some context - I had talked to the managers about the tables and seats not being clean on multiple occasions- the managers were apologetic, the busser however didn’t improve - to make things worse I could tell that they were talking between themselves about me, giving me angry looks (especially one busser who has been working there for a long time) this obviously doesn’t make for a nice dining experience.

I have been a regular here since this place opened but I am contemplating not going back if such abusive behavior is not discouraged. I am not going to give my patronage to a place like this.

OT
San Francisco
1 review
Dined on October 6, 2019
Overall 5food 4service 5ambience 5

I was hosting a birthday brunch and wanted everything to go well. I had been raving about True Food Kitchen and I was so relieved that our experience was just as I had been describing to my friends and family. The location was clean, staff was friendly and attentive and our server (Jamie) was amazing! She made our experience so pleasant and special. I really appreciated her efforts to make us feel comfortable and to answer any questions we had about the food and drinks. Thank you for quality service.

M
San Francisco
17 reviews
Dined on October 5, 2019
Overall 4food 5service 2ambience 4

The waiter on the evening that were there was terrible. Served meal for 2 of us but almost 10-15 mins later served the 3rd person

OT
San Francisco
4 reviews
Dined on October 4, 2019
Overall 4food 5service 4ambience 3

Bad Organisation. Several tables free and prepared for guests, but the ladies in the front didn’t take the guests to the table. It was a huge line. We had a reservation, but we still had to wait 10 min. It is quite frustrating, to see so many table free and clean and prepared and also a huge line.
The food was great as always, but we can not go with friends there because in the evening, when it is full, it is always super loud. It was even difficult to order, as the waitress couldn’t hear us.
Also we got water after asking several times and several waitresses for water.

L
San Francisco
4 reviews
Dined on October 2, 2019
Overall 4food 5service 5ambience 3

Food and service were excellent. Noice level was really high, so it was a little hard to hear.

K
San Francisco
6 reviews
Dined on October 1, 2019
Overall 5food 5service 5ambience 5

New seasonal pizza, butternut squash, amazing! Staple dumplings were great, we enjoyed our dinners and loved the sweet birthday dessert! Thank you for a flawless night.

KL
1 review
Dined on October 1, 2019
Overall 5food 5service 5ambience 5

We eat here frequently. Our server Chris was THE BEST server we have had. I did input that our reservation was for my daughter's birthday, but that info was not picked up, nor mentioned. Little disappointing, so I just will not recommend here for birthdays.

RN
1 review
Dined on October 1, 2019
Overall 4food 4service 4ambience 4

This is the second time I've eaten at the Palo Alto location. Had the Poke bowl, which wasn't as impressive as the "Un-beet-able" burger last time. Fresh, tasty sauce, good variety, but serving size was quite small, considering the price. It filled about half the bowl, whereas other dishes are too much to eat at one sitting.
Our party ordered the Turkey burger and thai curry dish, both of which were well presented and tasty.
Servers are always polite, helpful but service can be a bit slow. We were at the restaurant for over an hour and a half, so this is not fast food.
I enjoy all the choices on the menu. The presentation and taste are consistently good, so will be happy to return again. Glad to see a restaurant with plant forward menu items.

AB
San Francisco
1 review
Dined on September 30, 2019
Overall 5food 5service 5ambience 4

My friend and I had a great first time experience. We had a great server and the food was so different, healthy and delicious. The fish tacos and the pea flower sparkling tea was so out of this world. It is now one of top of my list to go back to and try their other dishes. An amazing concept.

DH
San Francisco
19 reviews
Dined on September 26, 2019
Overall 4food 5service 3ambience 4

Food was delicious as always. Though not full, was very noisy tonight and we could barely hear each other talk. Waitress was friendly but busy, so much so she forgot to bring us hot water that my wife wanted. Only when the food was delivered did we ask the wait staff to bring her hot water. Two bites into her salmon, she noticed that the usual pesto was quite sparse and tried to get someone’s attention for a while, finally a guy stopped by and she asked him to bring more sauce and he returned with a tin of salad dressing! Wife flagged him down and said no, the green sauce, he replied Pesto? It came and we cleaned our plates. Then our waitress came by and ask if all’s good, left before we could say anything,

T
San Francisco
29 reviews
Dined on September 26, 2019
Overall 2food 2service 2ambience 2

The food at all of the True Foods Kitchens have really gone downhill over the past few years. Been to the ones in Denver, Walnut Creek and Palo Alto and they have been consistently mediocre. They seem to do a good business so many people still like it. The food seems very thrown together-like mass market. Wouldnt recommend them any more and we will definitely not be going back.

A
San Francisco
6 reviews
Dined on September 25, 2019
Overall 5food 4service 5ambience 4

We are constantly dining here because of menu changes every season which is pretty amazing because it features the local produces and local fruits that are in season today.
Our last visit was for a birthday. Our server Kealynn was amazing. She was on top of her game and she was constantly assuring us that everything is doing fine. Our pizza first came out burnt and she was kind enough to inform us that it has happened and that the company would take care of it— which again is kind of them. Kaelynn delivered excellence until the end. Would definitely come back again.

OT
San Francisco
1 review
Dined on September 24, 2019
Overall 5food 4service 5ambience 5

It was my birthday,

KM
San Francisco
14 reviews
Dined on September 23, 2019
Overall 3food 3service 2ambience 2

We were seated right outside of the bathrooms, and had a hard time hearing our server. The food seemed to be fresh and healthy. Very small dessert menu. Talking was difficult as the noise level was very very high. Everyone enjoyed their food, so we talked later after we left the restaurant.

OT
Austin
1 review
Dined on September 22, 2019
Overall 3food 5service 5ambience 4

Everything was good just way overpriced imo

MK
1 review
Dined on September 22, 2019
Overall 2food 3service 2ambience 4

The service was very slow. They took 10 mins just to get water and probably 15 mins to get the drinks we ordered. The food itself came after 45 mins. The food is not worth the wait.

JG
Miami
1 review
Dined on September 21, 2019
Overall 4food 5service 4ambience 4

Outstanding menu of fresh, seasonal, high-quality foods with great variety of appealing vegetarian options. Everything we ordered (party of four, appetizers and entrees) was delicious. Two favorites: roasted cauliflower appetizer with pistachios and butternut squash/carmelized onion/cranberry pizza. Can’t wait to go back!

O
San Francisco
12 reviews
Dined on September 21, 2019
Overall 5food 5service 5ambience 5

I was pleasantly surprised at the menu options. Everything we ordered was great!

OT
Austin
2 reviews
Dined on September 21, 2019
Overall 2food 1service 4ambience 5

The arugula pizza was a joke! It’s literally the pizza pie with some tomato sauce and a handful of arugula thrown on top. That’s pathetic and is embarrassing to put out as a dish by any chef’s standards. I’d expect better from such a well established restaurant. The vegan options here need some MAJOR attention and overhaul!

MW
San Francisco
9 reviews
Dined on September 21, 2019
Overall 5food 5service 5ambience 4

The service was fantastic and the food is fresh and absolutely delicious! This was my second time there and they proved they're consistent in great food and great service. Will definitely go back whenever I'm at Stanford.

DM
San Francisco
12 reviews
Dined on September 21, 2019
Overall 5food 4service 5ambience 5

The drinks here (even non-alcoholic) are unique and worth the price; service is friendly; atmosphere is nice; food is made with fresh, healthy ingredients. We made a reservation in advance online, and they seated us at the best possible table outside for our baby. We appreciated that they did that. It's worth it to make a reservation!

F
San Francisco
2 reviews
Dined on September 21, 2019
Overall 3food 2service 3ambience 4

It is mostly delicious but be prepared not to get the same taste when you order the same dish different times.

MR
San Francisco
1 review
Dined on September 20, 2019
Overall 4food 4service 4ambience 3

The preparation of the dishes was well done and looked after. The service was excellent too. Unfortunately, the noise inside the restaurant was terrible and it was difficult to follow the conversation with my friends.

BB
San Francisco
3 reviews
Dined on September 20, 2019
Overall 5food 5service 5ambience 5

Great people, great food, great service!

MR
New York Area
4 reviews
Dined on September 19, 2019
Overall 5food 5service 5ambience 5

Another EXCELLENT meal at True Food. Truly a classy place. They have turned me and all of my dinner guests into True Fans.

ET
San Francisco
9 reviews
Dined on September 19, 2019
Overall 4food 4service 5ambience 4

This is the first time I've eaten at the Palo Alto location. Had the "Un-beet-able" burger, and shared the guacamole, both of which were delicious. Our party ordered the Cobb and the Inside Out quinoa burger, both of which were well presented and tasty. Servers are always polite, attentive/helpful but service can be a bit slow. Loved the menu variety - something for everyone. Inside, the noise is frankly deafening... but not a deterrent, if you are ready for it. Glad to see a restaurant with plant forward menu items. Will be happy to return again.

AC
1 review
Dined on September 18, 2019
Overall 2food 2service 4ambience 2

THE AMBIENT NOISE WAS OVERPOWERING AND OBNOXIOUS.
THE SERVICE WAS ACCEPTABLE.
THE FOOD WAS DISAPPOINTING.
THE EXPERIENCE WAS TOO COSTLY.

OT
New York Area
18 reviews
Dined on September 17, 2019
Overall 5food 5service 5ambience 4

Great menu

AL
San Francisco
3 reviews
Dined on September 16, 2019
Overall 5food 5service 5ambience 5

Expensive but good quality food

r
San Francisco
20 reviews
Dined on September 15, 2019
Overall 4food 5service 3ambience 3

Food was very good , service was ok.The interior is large and noisy.Overall a good to go place, and with time it can be improved .Healthy choices and interesting menu, and the food is very good.

S
San Francisco
2 reviews
Dined on September 15, 2019
Overall 5food 5service 5ambience 5

Delicious plant based meals. Very refreshing and relaxing atmosphere. Great Service!

A
San Francisco
220 reviews
Dined on September 14, 2019
Overall 2food 2service 2ambience 2

This chain restaurant is the epitome of fast-casual, but they might to work on food preparation. I love their edamame dumplings when done correctly, but on this visit to the Palo Alto location they were huge – looked like an oversized disk. The dumplings tasted like sandpaper. I had the Mediterranean (overcooked) chicken with too much quinoa. My companion had the salmon and judged it as fair with too many other items in the dish which obscured the salmon. For dessert, we shared the flourless chocolate cake and it was pretty bad; hard, dry, and tasteless. We didn’t finish it nor did we finish the ice cream. Service is often a miss at the True Food Kitchen locations. Here, as in the other locations, lots of friendly, smiling, and preening 20-somethings who can’t seem to hear, incorrectly takes the original order, and can’t clarify items on the menu without “checking” with someone. The one thing I dislike about this chain restaurant is their cavernous spaces: tall ceilings, slick surfaces, and nothing to absorb the sound. Having a pleasant conversation isn’t remotely possible – you have to scream to be heard. The Palo Alto location was no different so we moved outside. Would I return to this location? I don’t think so. Everything here says “chain” – from the mediocre service, to the less than average food, to the non-descript interiors.

FF
San Francisco
4 reviews
Dined on September 12, 2019
Overall 5food 5service 5ambience 4

My waiter was very helpful, kind and accommodating. The rest of my party were very late in arriving at the restaurant, and my waiter was very understanding and checked on me frequently to ask if everything was okay with me and my friends.

I was surprised to discover that I could not get phone nor wifi service inside the restaurant, especially for being in Silicon Valley. This made it impossible for me to communicate with my friends and find out why they were running late. It would be great if you offered free wifi access to your customers.

Other than that, the restaurant is great, amazing food, attentive service, and terrific staff!

SB
San Francisco
3 reviews
Dined on September 11, 2019
Overall 5food 5service 5ambience 4

We took a friend who had not dined there before and boy did we make points for a good choice! Dining outside is the way to go if you want to have a conversation without having to yell, they have a lovely patio area. The food is great, the new seasonal menu is perfect for the changing weather. Don't miss out on the brussel sprouts and edamame dumplings and chia seed pudding.

DH
San Francisco
12 reviews
Dined on September 10, 2019
Overall 4food 4service 5ambience 5

Great attentive waiter. Love the open airy feel. Menu full of choices even for this non meat eater. Food came fast. Our meals were good although I’d say my poke bowl was a little small. Busy at lunch - get ready for a wait but worth it!!

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