True Food Kitchen - Palo Alto

4.5
2550 Reviews
$31 to $50
American
True Food Kitchen in Palo Alto is currently open with dine-in and carry-out service. As always, we will continue to prioritize the health and safety of our guests by following the guidance of the CDC and local health officials. We appreciate your patience and understanding as we navigate this new normal together.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
What 2550 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.4
service
4.3
ambience
4.1
value
Noise · Moderate
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I
vipItai
San Francisco
6 reviews
Dined 2 days ago
Overall3food3service5ambience3

This is a good go-to place. Decent selection of food. They are very attentive to any special requests, especially regarding any food allergies.

True Food Kitchen - Palo Alto
Responded 7 hours ago

Itai, So happy to hear you like our food and service...I hope we can make your next visit a 5 star! Have a good day! Lindsay Amon Assistant General Manager

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B
vipBear
San Francisco
4 reviews
Dined 3 days ago
Overall2food2service3ambience2

So this is a good lunch spot but dinner not so much.
When we arrived our table was not ready, but we could sit at a minimal service table that uses QR code for ordering and paying. Total mess.
We selected our entrees and and hit confirm. Nothing happened. Tried it again and hit confirm again. Nothing happened. Sat there for a while and nothing came. Found our server and she was great. Showed her the app and she agreed something was wrong. Oh, we’re out of kale!!! Why didn’t the app let us know?! Waste of time.

Food was mixed. Wife enjoyed the quesadilla and our drinks were tasty. My sausage pizza was full of onions. Onions?? I looked it up, but onions were not on the ingredients list.

In summary, our server was very good and helpful as a bridge to get our food. Food was mixed, but drinks were good. The app is a failure.

True Food Kitchen - Palo Alto
Responded 6 hours ago

I am sorry to hear about your visit, I will talk with my staff to ensure we are visiting any tables that have app issues so we can communicate those issues to our IT department. As for the pizza you ordered, there are no onions, it is fennel on the pizza. I hope we can invite you back for another visit. Please call the restaurant at 650-272-5157 to ask for me and we will make a special reservation for you and your wife. Thank you for taking the time to leave feedback. Lindsay Amon-AGM

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S
Satya
Washington DC
4 reviews
Dined 3 days ago
Overall2food2service4ambience4

Food taste and quality has deteriorated.

True Food Kitchen - Palo Alto
Responded 6 hours ago

Satya, We are so sorry that you feel this way about our food. If there are any specifics you care to share with us please give us a call at 650-272-5157 so we can see if there's anything we can do to fix it. Thank you for your feedback. Lindsay Amon Assistant General Manager

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M
Marco
New York Area
1 review
Dined 4 days ago
Overall5food5service5ambience5

Amazing top quality food, service and ambience.

True Food Kitchen - Palo Alto
Responded 6 hours ago

Marco, Thank you so much for your nice comments about your visit, we are so pleased you enjoy our food, service and atmosphere. We hope to become a regular spot for you and your friends/family. Lindsay Amon Assistant General Manager

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OT
OpenTable Diner
San Francisco
1 review
Dined 4 days ago
Overall4food4service4ambience4

Great menu choices and taste

True Food Kitchen - Palo Alto
Responded 3 days ago

Thank you for the review, we hope to WOW you next time! --Lindsay

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DH
DavidH
San Francisco
35 reviews
Dined 5 days ago
Overall5food5service5ambience5

Good as expected. Taco was a bit messy to eat but tasty. I was surprised to see the wifi improved, didn’t need to turn it off and use cell signal

True Food Kitchen - Palo Alto
Responded 3 days ago

David, Thank you for taking the time to leave us an amazing review! I love the tacos too, that pickled jicama is soooo good! We hope to see you again soon! Lindsay Amon Assistant General Manager

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R
Rickdominguez
San Francisco
1 review
Dined 5 days ago
Overall5food5service5ambience5

Every time we go ( about every 2 weeks) we always receive outstanding service, we have never left dissapointed. The service is always top notch and the food is delicious!!

True Food Kitchen - Palo Alto
Responded 3 days ago

Rick, I am so happy to hear that you love our food and service! Thank you for being a regular guest and for taking the time to leave us an amazing review! We hope to see you again soon! Lindsay Amon Assistant General Manager

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RS
RebeccaS
1 review
Dined 5 days ago
Overall5food5service4ambience5

Every dish was delish! Service was a bit slow, BUT of course it was--still the pandemic. We totally understood--just don't expect to be in and out quickly. Our server did his best, and we tipped generously. The food was for sure the star--delicious GF flatbreads, scrumptious charred cauliflower and butternut squash soup. Will be back!

True Food Kitchen - Palo Alto
Responded 3 days ago

Rebecca, I am so pleased to hear you loved the food! I appreciate you taking time to leave us your review and nice comments, sorry the service was not quick enough...we hope we can wow you with our service next time!! See you again soon. Lindsay Amon Assistant General Manager

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DB
DeeB
1 review
Dined on January 19, 2022
Overall5food5service5ambience5

Great healthy options and wonderful staff. We sat indoors and felt safe. The place was clean and the food was wonderful.

True Food Kitchen - Palo Alto
Responded 3 days ago

Dee, Thank you for leaving such a nice review! We are so happy that you felt safe dining with us and that you enjoyed our food. We hope you make us a regular stop for you and your family! See you soon. Lindsay Amon Assistant General Manager

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R
Rach
1 review
Dined on January 15, 2022
Overall5food5service5ambience5

Great service! Food was excellent and the staff was great and attentive. Ouse level a little high, but overall a great experience and we can’t wait to come back!

True Food Kitchen - Palo Alto
Responded on January 19, 2022

Rach, Thank you so much for taking the time to leave us your review, we are very pleased you enjoyed your service. We hope to see you again soon! Lindsay Amon Assistant General Manager

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OT
OpenTable Diner
1 review
Dined on January 14, 2022
Overall5food5service5ambience5

Love this restaurant!! 10 out of 10 service.

True Food Kitchen - Palo Alto
Responded 6 days ago

Thank you so much for the 5 star review! --Lindsay

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DM
DoctorMadge
San Francisco
13 reviews
Dined on January 14, 2022
Overall4food3service4ambience4

We got a COVID safe table outdoors and that was the most important aspect of our experience with True Food. They did a great job with our reservation.

True Food Kitchen - Palo Alto
Responded on January 19, 2022

Thank you so much for taking the time to leave us a review, we hope to really WOW you next time! --Lindsay

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DH
DavidH
San Francisco
35 reviews
Dined on January 13, 2022
Overall4food4service4ambience5

I used to enjoy the lasagna there so I ordered it this time but I found it a bit heavy on the tomato paste. Still not bad.

True Food Kitchen - Palo Alto
Responded on January 19, 2022

David, We are so sorry to hear you did not enjoy our lasagna on your last visit, that might have just been an off day, that is one of my favorite items. Please ask for me on your next visit and we will ensure your lasagna is perfect! :) Thank you, Lindsay Amon Assistant General Manager

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S
vipStanford1
San Francisco
24 reviews
Dined on January 12, 2022
Overall4food4service5ambience4

Our server was excellent. The food is very good and I ordered the same things I always order. I did think things were a little too salty this time. The broth with the dumplings was way too salty as was the lasagna. But things are always fresh and I’m hoping this was a one off.

True Food Kitchen - Palo Alto
Responded on January 19, 2022

Thank you so much for taking the time to leave us comments from your visit, I am so happy to hear you are a regular guest. I am sorry though about your food from this last time, I am hoping that was just one day. We would love to see you again soon, please ask for me on your next trip here and I will take care of a starter for you. Thank you again, Lindsay Amon Assistant General Manager

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OT
vipOpenTable Diner
San Francisco
6 reviews
Dined on January 11, 2022
Overall5food5service5ambience5

Love True Food Kitchen! The food is so fresh and tasty and the drinks are delightful too!

True Food Kitchen - Palo Alto
Responded on January 15, 2022

Thank you so much for the amazing comments! We appreciate you and hope to see you again soon! Lindsay Amon Assistant General Manager

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S
Siliconeer44
1 review
Dined on January 9, 2022
Overall5food5service5ambience4

The menu offered great variety for vegan and vegetarians. Entire family had their choices met and had a healthy and hearty meal. The indoor space was a bit cold but once we got seated away from the door and one of the doors were closed, things got cozier.

True Food Kitchen - Palo Alto
Responded on January 12, 2022

Thank you so much for the nice comments! We will see you again next time! Lindsay Amon Assistant General Manager

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K
vipKari
San Francisco
30 reviews
Dined on January 9, 2022
Overall4food4service5ambience5

Our server was great. Very knowledgeable and cute! I was smitten by him. I also wanted to say that the food was very good, not great as I am used to from TFK. Loved the flourless chocolate cake - a must-do if you love chocolate.

True Food Kitchen - Palo Alto
Responded on January 12, 2022

Kari, We are so pleased to read all the nice comments from your visit. We hope to see you again soon so we can really WOW you. Lindsay Amon Assistant General Manager

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LA
LauraA
1 review
Dined on January 8, 2022
Overall5food5service5ambience5

I almost never write restaurant reviews, but we met a waiter there who had to be recognized publicly. Matt was his name and he was phenomenal. My four children had never eaten here before and he catered to my children in the group. Matt was very knowledgeable and patient; answering all menu questions, and he even offered up some suggestions. He just had this friendly demeanor about him that made us all happy. By the end of the dinner, we all said I think this is the best service we’ve ever had! The ambiance is very welcoming and charming. Amazing wines, food, and service. The food is absolutely amazing – everything we tasted melted in our mouths. As a family who attempts to eat clean and healthy this restaurant checks all the boxes. Do yourself a favor and visit this lovely restaurant, the service is unmatched.

True Food Kitchen - Palo Alto
Responded on January 12, 2022

Laura, Oh my goodness we are so pleased to hear your amazing review! We are so happy you loved the food and service! We love Mat too! Thank you for taking the time. We will see you again soon, ask for Mat! Lindsay Amon Assistant General Manager

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TN
TNak
1 review
Dined on January 8, 2022
Overall5food5service4ambience4

Avocado toast and the banana pancakes were delightful!!!

True Food Kitchen - Palo Alto
Responded on January 12, 2022

We are so happy you enjoyed the food! We will see you again soon! Lindsay Amon Assistant General Manager

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AK
vipAnnieK
San Francisco
11 reviews
Dined on January 7, 2022
Overall5food5service5ambience5

Great service from Nicole. Food was great!

True Food Kitchen - Palo Alto
Responded on January 9, 2022

Thank you so much for the wonderful review Annie! --Lindsay

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CG
ConnieG
Portland
2 reviews
Dined on January 5, 2022
Overall4food5service5ambience5

Delicious food. Very tasty. Service was fast and pleasant.

True Food Kitchen - Palo Alto
Responded on January 7, 2022

Connie, Thank you for the nice comments...we hope next time we can really wow you and make that a 5 star! Lindsay Amon Assistant General Manager

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OT
OpenTable Diner
1 review
Dined on January 3, 2022
Overall3food2service5ambience4

Opens at 11. Got there at 11:45. Almost everything was out of stock on the menu. Waiters and staff and very nice and professional. Ambiance is cafeteria vibe.

True Food Kitchen - Palo Alto
Responded on January 5, 2022

Thank you for taking the time to leave your comments from your visit. I am so glad to hear you has good service and liked the environment, but we are so sorry to have been out of some items. We do our very best to ensure we have everything available for our guests. We hope to see you again soon to make that a 5 star review! Lindsay Amon Assistant General Manager

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MK
ManpreetK
1 review
Dined on January 1, 2022
Overall5food5service5ambience5

Loved the ambience and vibe of the place. Food was amazing and the staff was very polite and helpful.

True Food Kitchen - Palo Alto
Responded on January 5, 2022

Manpreet, We are very pleased to read your amazing comments from your visit. I am so happy your food and service were great! See you again soon. Lindsay Amon Assistant General Manager

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RM
RicardoM
San Francisco
4 reviews
Dined on December 31, 2021
Overall5food5service5ambience5

Enjoyed NYears' eve dinner with family. Was not too busy, suprisingly. Kat, our server was excellent as always. She served us in the past. Please let her know she is a Rockstar. My family drinks lots of tea, so she accommodated us with a large pitcher of hot water.
Food always great...Oh, I had purchased $400 worth of gift cards, so we'll shall be back!

Peace,
Ricardo

True Food Kitchen - Palo Alto
Responded on January 5, 2022

Ricardo, I am so happy to read your nice comments about your NYE visit! Thank you for telling us about Kat and her service, we love her too! We are so excited to see you again soon! Lindsay Amon Assistant General Manager

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j
jkmenlopark
San Francisco
11 reviews
Dined on December 31, 2021
Overall4food5service2ambience3

Healthy & delicious menu items. My squash & burrata pizza was delicious & very generously sized. Service, however, was slow. Fortunately, I wasn't in a hurry.

True Food Kitchen - Palo Alto
Responded on January 5, 2022

Thank you for the nice comments about the food, we are sorry the service was not top notch. We hope to see you again soon so we can really wow you! Lindsay Amon Assistant General Manager

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LK
LaurenK
San Francisco
6 reviews
Dined on December 31, 2021
Overall4food5service4ambience2

We requested outdoor seating under a heat lamp but they have no working heat lamps causing a very cold and undesirable eating experience. Given Covid, they should focus on fixing all of their broken heat lamps or buying new ones. The food is terrific as usual and kudos to our server for trying to fix the broken heat lamps.

True Food Kitchen - Palo Alto
Responded on January 5, 2022

Lauren, Thank you for the nice comments about your experience. We are pleased you enjoyed your food and service. But we are so sorry about the heaters. They are in over drive trying to keep all of our guests warm and sometimes they are broken for a shift or two. We hope to see you again soon! Lindsay Amon Assistant General Manager

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AM
AgustinaM
1 review
Dined on December 30, 2021
Overall2food2service4ambience1

It was busy and all the heaters were broken. It was really cold outside but they did offer us to sit inside if we wanted. Even though I had a reservation we still waited about 10 minutes. Our server was really nice and appreciative of our patience. Overall the team at true food needs to be ready for the large crowds they receive and equip their outdoor space with heaters especially now that is winter. I had to order three times because the first two entrees I ordered they were out of. Their passion fruit limeade was so good

True Food Kitchen - Palo Alto
Responded on January 5, 2022

Agustina, Thank you for saying you enjoyed the service and drinks. I am sorry however that we were out of a couple items and that the heaters were broken. Those heaters are constantly on while we are open and sometimes they need repair, again sorry that was during your visit. We hope to see you again soon to really wow you! Lindsay Amon Assistant General Manager

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CG
ChrisG
San Francisco
1 review
Dined on December 30, 2021
Overall5food5service5ambience5

We were a table of 7- the service was excellent & everyone loved their dishes.

True Food Kitchen - Palo Alto
Responded on January 5, 2022

Chris, Thank you so much for the wonderful review. So happy you and your party enjoyed the food and service. We hope to see you again soon! Lindsay Amon Assistant General Manager

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l
viplilola7
San Francisco
12 reviews
Dined on December 28, 2021
Overall5food5service5ambience5

Needed lunch to myself
Good nourishing lunch
Service was good
Ambiance was great and everyone was spaced out

True Food Kitchen - Palo Alto
Responded on December 31, 2021

SO happy to hear of your great experience with us! We hope to see you again soon and thank you for the nice comments! Lindsay Amon Assistant General Manager

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MP
MPpp
San Francisco
1 review
Dined on December 24, 2021
Overall3food4service4ambience4

Xmas eve dinner..kitchen ran out of burger and pizzas. A little disappointed.

True Food Kitchen - Palo Alto
Responded on December 27, 2021

MP, We are so sorry we were out of items that day, we try our best to have everything available for our guests but sometimes the deliveries are late which was the case that day. We would love to invite you back for a burger or pizza on the house next time. Please ask for myself or Krystal on your next visit and we'd love to make sure this happens! Thank you for leaving the feedback. Lindsay Amon Assistant General Manager

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S
vipSuzy
San Francisco
38 reviews
Dined on December 23, 2021
Overall4food3service5ambience5

Liked the vibe, service was great with the servers having good input on the food selection. Biggest disappointment was they were out of half their menu. I felt like I needed to make my selection quickly before more items ran out. I know it’s a sign of the times but that was my main complaint.

True Food Kitchen - Palo Alto
Responded on December 31, 2021

Suzy, Thank you for taking the time to leave us your feedback, we are pleased you had a good time. I am so sorry about the items being out of stock. We hope to see you again soon! Lindsay Amon Assistant General Manager

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T
Taylor
San Francisco
1 review
Dined on December 22, 2021
Overall5food3service5ambience5

AMAZING service, affordable pricing given the location, and I felt exceptionally clean after finishing a well balanced, well portioned meal.

Only commentary I’ll add is that the taste is there, however the meal doesn’t look as appealing on the plate as it feels in my stomach.

Will come back to try other dishes and recommend to friends for light luncheons!

True Food Kitchen - Palo Alto
Responded on December 31, 2021

Taylor, Thank you so much for taking the time to leave your nice comments, we are pleased to hear you had a good time! We hope to see you again soon! Lindsay Amon Assistant General Manager

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A
Andrew
San Francisco
27 reviews
Dined on December 21, 2021
Overall5food4service5ambience3

The food was better than average and doesn't leave you feeling sluggish or overloaded. Service was pretty good as well. It's very loud even on a weeknight. Overall, this is a good place to grab a simple meal, but definitely not the kinda place you go to for a special occasion

True Food Kitchen - Palo Alto
Responded on December 31, 2021

Andrew thank you so much for the 5 star review! --Lindsay

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DR
DineROut
San Francisco
18 reviews
Dined on December 20, 2021
Overall4food5service5ambience4

Always love the food and service is thoughtful. Gets a bit noisy at mid-meal times as lots of people enjoy each other's company!

True Food Kitchen - Palo Alto
Responded on December 22, 2021

Thank you for the nice comments, so pleased that you enjoyed the food and service. The restaurant does get a little loud during the rush, I would suggest either dining outside on the gorgeous patio or requesting a table along the window (those are the "quietest" spots). We hope to see you again soon! Lindsay Amon Assistant General Manager

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S
vipShazza
Vancouver
13 reviews
Dined on December 19, 2021
Overall5food5service5ambience5

So great! Love this place. Service and food was amazing!

True Food Kitchen - Palo Alto
Responded on December 22, 2021

Shazza, We are so grateful for the nice comments and 5 star review! We hope to see you again soon! Lindsay Amon Assistant General Manager

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OT
OpenTable Diner
San Francisco
1 review
Dined on December 18, 2021
Overall4food4service4ambience4

They ran out of sea bass and steak which limited options for us but the food was still delish

True Food Kitchen - Palo Alto
Responded on December 22, 2021

We are very happy you enjoyed our food, we are so sorry we were out of your favorites! We hope to see you again soon! Lindsay Amon Assistant General Manager

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NK
NishrinK
San Francisco
2 reviews
Dined on December 17, 2021
Overall4food4service4ambience4

Food is fresh, farm to table, not overwhelming. Flavors depend on season. Lots of sweet potatoes and pumpkin, right now. Service is a bit slow, during peak eating hours, people are nice.

True Food Kitchen - Palo Alto
Responded on December 19, 2021

Thank you so much for taking the time to leave a review, we appreciate the nice comments and we hope to wow you next time! --Lindsay

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OT
OpenTable Diner
1 review
Dined on December 15, 2021
Overall5food5service5ambience4

Team work lunch. Food was amazing. A little loud though but overall great with excellent service.

True Food Kitchen - Palo Alto
Responded on December 19, 2021

We are so happy that you had a great time and enjoyed the food. Thank you for choosing us for your work function and for leaving the great review! --Lindsay

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JO
vipJONG
San Francisco
4 reviews
Dined on December 11, 2021
Overall4food5service4ambience3

The place was very cold all customers were wearing coats inside the restaurant. Told waiter not bring all food at once, even with that we were rushed and all food came together. Food was awesome. Dont go there on cold days and don’t give your order at once to your waiter or you will get your food at once.

True Food Kitchen - Palo Alto
Responded on December 13, 2021

Good Morning Jong, Thank you for the review! We truly appreciate you. I am sorry it was so cold. I will talk to the team and see why the heater was not on. I will also find out what happened with the timing. This is an easy thing and we should have done better. Please ask for Krystal or Lindsay on your next visit and 2 appetizers will be on us. Just refer to this message and tell them Nico sent it to you. We hope to see you soon! Happy Holidays Sincerely, Nico Solomon Regional Director

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S
vipSooz
San Francisco
31 reviews
Dined on December 11, 2021
Overall4food5service4ambience5

Another great experience, especially as someone with food restrictions. They are so flexible to my requests. Sevice was slow but they delivered on quality.

True Food Kitchen - Palo Alto
Responded on December 13, 2021

Good Morning Sooz, Thank you for the review! We truly appreciate you. So sorry for the slow service. I will pass this on to the team Please refer to this message and ask for Lindsay or Krystal on your next visit for a free appetizer. Let them know Nico sent you this message. They will see it too. We hope to see you soon! Happy Holidays Sincerely, Nico Solomon Regional Director of Restaurants

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FAQs

True Food Kitchen - Palo Alto offers takeout which you can order by calling the restaurant at (650) 272-5157.

True Food Kitchen - Palo Alto is rated 4.5 stars by 2550 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.