True Food Kitchen - Palo Alto

Food not as good as used to be. However still good. Sitting outside in the shade which is to be expected. However very few heaters, probably half as many as they need. Probably 75% of the customers were obviously cold. Won’t be back until or if they correct the comfort level.

Food was delicious but the service was a little spotty and inconsistent

Food was great but the service was poor. We asked for our sides 3 times and never got them. They handed us the check five minutes after we got our food.

Waiter sat us near an outdoor table with a heater but the heater wasn’t working. Pointed this out but got brushed off and the heater gas bottle was not replaced. We ate dinner in the cold.

I always love to eat where whether with the family or alone or takeout- great food friendly service the best!

True Food offers lots of good stuff to eat. I recommend the butternut squash soup.

Love everything here....warm staff, fresh delicious food that doesn't feel like GUT BOMB!! Edamame dumplings great mix of tender noodle and light filling. Crystal the manager and Whitney are so fun, informative, professional and genuinely caring for customers. We'll be back and continue to bring friends for experience to become fans, too!!

The food is better than what the menu suggests. Service has been outstanding.

My my daughters favorite restaurant! Delicious, fresh, I love the autumn soup on the menu this time of year, always consistent and delicious. Also like that it’s healthy!

My friend enjoy our outdoor luncheon for her birthday! The food came right away and the staff was kind and friendly.

Food was delicious but they need a few more heaters given the cooler temperatures.

So cold outside!!! Couldn’t enjoy the food at all !
Why they can’t move the heat lamps ??????

Messed up on our order a little

Due to the Covid-19 situation, we sat outside which is a nice space but it was quite cold and we were told that there were not enough heaters and only half of the ones that they did have, had propane. Given the season and that most people feel more comfortable sitting in an open space, I would have expected an organization like True Food Kitchen to be better prepared, given the 8 months of Pandemic that we have just experienced, I won't return until I feel safe to sit indoors or the weather is more conducive for outdoor dining again, as I can't trust that TFK will have it's act together. Dissapointing.

This was our first time here since the pandemic began in March and the food was amazing! We’re vegan so we ordered the squash soup (complex, rich and satisfying), brussel sprouts (charred with onions and chanterelle mushrooms and the perfect amount of sweetness), the Korean noodles (very good but not at the same level as the other dishes), and the squash pie (vegan, gluten free and just wow!).

The service was friendly and attentive (once we got our server’s attention). I had forgotten just how very good this place is—we will definitely be back very soon! ❤️

Great professional service. Attentive but not fussy. Every dish delicious- Charred Cauliflower, edamame dumplings, butternut squash pizza ALL DELICIOUS! Squash pie with light coconut cream on top...pretty and TASTY .

We miss sitting at the bar, but the seasonal cocktails were GREAT and all the food tasted as good, if not better than we remembered! Friendly servers. Wish we could buy the shirts as swag.

Restaurant both patio and indoor section were freezing. They did not run the heaters outside.

Such a bad experience

Our food was great! Tasty, healthful, colorful, and lovely presentation for the food and great service. Only complaint from the table was that the shrimp tacos were good but not amazing - just kind of generic? We had several seasonal menu items that were definitely amazing and I would come back just to try more and some repeats! Great meal and everyone was happy!

Nico was a great server and we enjoyed being able to sit outside with enough space between us and the next table.

I love True Food Kitchen, the seasonal ingredient salad for fall is one of my favorite items on the menu!

Great wait staff

It was great! They had space heaters outside, which was perfect in addition to the nice cool weather we’re getting in the Bay. The food is delicious as always, especially the seasonal Squash pie (vegan & GF!).

Always great food - super fast service! A bit pricey at $18 a bowl, but well worth it. Love TFK!!!!

I don't live in Palo Alto, but whenever I am in town I eat at True Food Kitchen. The food is consistently good, as is the service.

Great food and service as always.

Great food

The food never disappoints. The servers are always so sweet, helpful & knowledgeable. I love their “original house made cocktails”. The Herbalist & Common Bond were my favorite. I could literally eat there everyday and not tire of the menu. True Food is now one of my fav restaurants.

Recommend wearing a warm jacket if sitting outside. It’s shady and breezy/cold in that location at all times.

It was a chilly during lunchtime and was told the heat lamp will not be turned on. My friend and I ate our lunch in the cold.

The food was below average. The salmon was overcooked and over-salted, and cauliflower was soggy. I have heard salads are good, but haven't ordered one this time. Might give it one more time for salads.

Burned food

Everything was wonderful! Food is healthy and delicious! Staff was outstanding

Food is great and the outdoor seating on a warm day was just what we needed. Plenty of shade, easy ordering and payment process through QR code.

Food was good but server mixed up our orders and only brought one entree. When I called this to her attention she had already set the food down and said it was too late—the plate had already “touched the table.” Hence, the second entree came when the first one was getting cold. The person running the food was rude. Won’t return.

Great tasty fresh produce salads ! Always enjoy the salads and veggie dishes from this place! Outdoor dining was nice and peaceful . Great place to go to for lunch , brunch or snacks in the afternoon.

Delicious and healthy.Great service in outside patio

Food was a bit overpriced. Couple next to us was loud. Otherwise it was fine

Always outstanding. Really enjoy craft cocktails too.

True Food is where I go when I want to treat myself. They have so many dishes I LOVE, and the quality never wavers. (I want their chopped salad and squash pie to be my last meal.) Our server last night, Lulu, was upbeat and very attentive, which has been my experience pretty much every time I've been there. The food is exceptional, the outdoor dining area feels safe and comfortable . . . I love this place.