True Food Kitchen - Palo Alto

This is a good go-to place. Decent selection of food. They are very attentive to any special requests, especially regarding any food allergies.

So this is a good lunch spot but dinner not so much.
When we arrived our table was not ready, but we could sit at a minimal service table that uses QR code for ordering and paying. Total mess.
We selected our entrees and and hit confirm. Nothing happened. Tried it again and hit confirm again. Nothing happened. Sat there for a while and nothing came. Found our server and she was great. Showed her the app and she agreed something was wrong. Oh, we’re out of kale!!! Why didn’t the app let us know?! Waste of time.

Food was mixed. Wife enjoyed the quesadilla and our drinks were tasty. My sausage pizza was full of onions. Onions?? I looked it up, but onions were not on the ingredients list.

In summary, our server was very good and helpful as a bridge to get our food. Food was mixed, but drinks were good. The app is a failure.

Food taste and quality has deteriorated.

Amazing top quality food, service and ambience.

Great menu choices and taste

Good as expected. Taco was a bit messy to eat but tasty. I was surprised to see the wifi improved, didn’t need to turn it off and use cell signal

Every time we go ( about every 2 weeks) we always receive outstanding service, we have never left dissapointed. The service is always top notch and the food is delicious!!

Every dish was delish! Service was a bit slow, BUT of course it was--still the pandemic. We totally understood--just don't expect to be in and out quickly. Our server did his best, and we tipped generously. The food was for sure the star--delicious GF flatbreads, scrumptious charred cauliflower and butternut squash soup. Will be back!

Great healthy options and wonderful staff. We sat indoors and felt safe. The place was clean and the food was wonderful.

Great service! Food was excellent and the staff was great and attentive. Ouse level a little high, but overall a great experience and we can’t wait to come back!

Love this restaurant!! 10 out of 10 service.

We got a COVID safe table outdoors and that was the most important aspect of our experience with True Food. They did a great job with our reservation.

I used to enjoy the lasagna there so I ordered it this time but I found it a bit heavy on the tomato paste. Still not bad.

Our server was excellent. The food is very good and I ordered the same things I always order. I did think things were a little too salty this time. The broth with the dumplings was way too salty as was the lasagna. But things are always fresh and I’m hoping this was a one off.

Love True Food Kitchen! The food is so fresh and tasty and the drinks are delightful too!

The menu offered great variety for vegan and vegetarians. Entire family had their choices met and had a healthy and hearty meal. The indoor space was a bit cold but once we got seated away from the door and one of the doors were closed, things got cozier.

Our server was great. Very knowledgeable and cute! I was smitten by him. I also wanted to say that the food was very good, not great as I am used to from TFK. Loved the flourless chocolate cake - a must-do if you love chocolate.

I almost never write restaurant reviews, but we met a waiter there who had to be recognized publicly. Matt was his name and he was phenomenal. My four children had never eaten here before and he catered to my children in the group. Matt was very knowledgeable and patient; answering all menu questions, and he even offered up some suggestions. He just had this friendly demeanor about him that made us all happy. By the end of the dinner, we all said I think this is the best service we’ve ever had! The ambiance is very welcoming and charming. Amazing wines, food, and service. The food is absolutely amazing – everything we tasted melted in our mouths. As a family who attempts to eat clean and healthy this restaurant checks all the boxes. Do yourself a favor and visit this lovely restaurant, the service is unmatched.

Avocado toast and the banana pancakes were delightful!!!

Great service from Nicole. Food was great!

Delicious food. Very tasty. Service was fast and pleasant.

Opens at 11. Got there at 11:45. Almost everything was out of stock on the menu. Waiters and staff and very nice and professional. Ambiance is cafeteria vibe.

Loved the ambience and vibe of the place. Food was amazing and the staff was very polite and helpful.

Enjoyed NYears' eve dinner with family. Was not too busy, suprisingly. Kat, our server was excellent as always. She served us in the past. Please let her know she is a Rockstar. My family drinks lots of tea, so she accommodated us with a large pitcher of hot water.
Food always great...Oh, I had purchased $400 worth of gift cards, so we'll shall be back!

Peace,
Ricardo

Healthy & delicious menu items. My squash & burrata pizza was delicious & very generously sized. Service, however, was slow. Fortunately, I wasn't in a hurry.

We requested outdoor seating under a heat lamp but they have no working heat lamps causing a very cold and undesirable eating experience. Given Covid, they should focus on fixing all of their broken heat lamps or buying new ones. The food is terrific as usual and kudos to our server for trying to fix the broken heat lamps.

It was busy and all the heaters were broken. It was really cold outside but they did offer us to sit inside if we wanted. Even though I had a reservation we still waited about 10 minutes. Our server was really nice and appreciative of our patience. Overall the team at true food needs to be ready for the large crowds they receive and equip their outdoor space with heaters especially now that is winter. I had to order three times because the first two entrees I ordered they were out of. Their passion fruit limeade was so good

We were a table of 7- the service was excellent & everyone loved their dishes.

Needed lunch to myself
Good nourishing lunch
Service was good
Ambiance was great and everyone was spaced out

Xmas eve dinner..kitchen ran out of burger and pizzas. A little disappointed.

Liked the vibe, service was great with the servers having good input on the food selection. Biggest disappointment was they were out of half their menu. I felt like I needed to make my selection quickly before more items ran out. I know it’s a sign of the times but that was my main complaint.

AMAZING service, affordable pricing given the location, and I felt exceptionally clean after finishing a well balanced, well portioned meal.

Only commentary I’ll add is that the taste is there, however the meal doesn’t look as appealing on the plate as it feels in my stomach.

Will come back to try other dishes and recommend to friends for light luncheons!

The food was better than average and doesn't leave you feeling sluggish or overloaded. Service was pretty good as well. It's very loud even on a weeknight. Overall, this is a good place to grab a simple meal, but definitely not the kinda place you go to for a special occasion

Always love the food and service is thoughtful. Gets a bit noisy at mid-meal times as lots of people enjoy each other's company!

So great! Love this place. Service and food was amazing!

They ran out of sea bass and steak which limited options for us but the food was still delish

Food is fresh, farm to table, not overwhelming. Flavors depend on season. Lots of sweet potatoes and pumpkin, right now. Service is a bit slow, during peak eating hours, people are nice.

Team work lunch. Food was amazing. A little loud though but overall great with excellent service.

The place was very cold all customers were wearing coats inside the restaurant. Told waiter not bring all food at once, even with that we were rushed and all food came together. Food was awesome. Dont go there on cold days and don’t give your order at once to your waiter or you will get your food at once.

Another great experience, especially as someone with food restrictions. They are so flexible to my requests. Sevice was slow but they delivered on quality.