The Wine Loft- Naples

3.4
218 reviews
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$31 to $50
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American
Welcome to The Wine Loft of Naples, an upscale wine bar and restaurant in Naples Florida. The Wine Loft is a sophisticated but comfortable gathering spot for professionals, as well as an upbeat and inviting social scene that serves as the perfect place to meet up with old friends or make new ones. With dinner choices ranging from cheese & charcuterie boards to rack of lamb and black grouper, there is something for everyone. The wine offerings highlight interesting, exquisite selections from appellations around the globe with an abundance of wine that can be enjoyed by the glass. A fully stocked premium liquor bar allows everyone to indulge in the finest spirits. Seating is available indoors and on the covered terrace. The warm dark wood and comfortable furnishings are intended to make you feel at home, while you enjoy premium live entertainment including some of the best jazz in Naples.
What 218 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.4based on recent ratings
3.7
food
3.2
service
3.9
ambience
3.3
value
Noise · Moderate
48% of people would recommend it to a friend
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DV
Las Vegas
16 reviews
Dined on May 12, 2019
Overall 3food 3service 3ambience 4

Mother's Day brunch menue smaller than published in internet. Few selections. Portion size of breakfast items very small. Nothing to write home about.

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MO
1 review
Dined on May 5, 2019
Overall 2food 3service 1ambience 4

It took over an hour to get our food which was not hot.. Service was poor and wait person was not always available and unapologetic. Needed more wait persons on staff. Disappointing. Last visit a year ago was great...

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JR
Miami
56 reviews
Dined on May 3, 2019
Overall 5food 5service 5ambience 5

Fun birthday celebration. Seating to max people watching. Thanks!

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R
Philadelphia
7 reviews
Dined on April 29, 2019
Overall 5food 5service 4ambience 5

We ordered the Filet Mignon and it was delicious. It melts in your mouth. I also enjoyed the wine selection and the prosciutto for appz.

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SF
Naples
14 reviews
Dined on April 28, 2019
Overall 2food 2service 2ambience 2

We sat for over 15 minutes with nothing but water. no one came over to take our drink or food order, finally my husband had to get up and get someone to take our order. After that the server was attentive. The eggs Benedict my husband and I were served was ice cold, the ice tea tasted like it was brewed a week ago and the side of Breakfast potatoes were not really potatoes, But some sort of FROZEN entity that were made to seem like potatoes.
We were guests of someone else and offered to make the reservation. We have it in here in the past and this is certainly not up to your standards.

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j
Columbus
8 reviews
Dined on April 20, 2019
Overall 5food 5service 5ambience 5

Christin was outstanding!

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DM
New England
2 reviews
Dined on April 12, 2019
Overall 1food 1service 1ambience 1

Terrible food Terrible music - no talent and too loud. Limited wine list. Never going back. I’m seasonal in Naples and was told after I ate there that it is unpopular ,i.e., bad

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WK
Naples
11 reviews
Dined on April 6, 2019
Overall 5food 5service 5ambience 5

We love coming to the WineLoft, the servers like Charlie & Bartender Christine made our experience fantastic. The food was exceptional.

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B
Indiana
37 reviews
Dined on April 5, 2019
Overall 5food 4service 3ambience 5

Our food was tasty however warm cool to warm at best. Just sat in the kitchen too long as the steaks were cooked perfectly. Even the veggies came out warm at best. Would eat again but next time I’d send anything back that was not hot!!!!
Absolutely love the entertainment. Aura is so very talented. They better hang on to her

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TF
New York Area
6 reviews
Dined on April 5, 2019
Overall 5food 5service 5ambience 5

Great Happy Hour with delicious food and good prices for bottles of wine. Julie was a wonderful server and attentive server.

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PM
Chicago
2 reviews
Dined on March 28, 2019
Overall 1food 3service 1ambience 2

We waited over an hour for an appetizer that the server claimed he lost the order on only after we got up from our table and found him. He was completely absent from our table for more than 30 minutes. At a wine bar restaurant you expect good wine service. He rarely poured and our glasses were empty for huge stretches of time. Really slow, really poor, really disappointing.

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NO
Philadelphia
1 review
Dined on March 27, 2019
Overall 3food 4service 2ambience 2

Too expensive, singer too loud, server was like a deer in headlights

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NS
1 review
Dined on March 24, 2019
Overall 4food 4service 4ambience 4

Sunday brunch was delightful, waitress was very attentive, we will be back.

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JH
Charlotte
1 review
Dined on March 22, 2019
Overall 1food 4service 1ambience 3

Service was horrible. Waited 15 minutes for water, then another 10 minutes for drinks. Food was good, but they are under staffed. It’s unfortunate, we use to dine there often. It’s been removed from our go to list

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BS
1 review
Dined on March 20, 2019
Overall 3food 2service 2ambience 4

My wife and I had high hopes for the Wine Loft in Naples. Unfortunately, our experience was not so good. They were terribly under staffed and the food was quite average. I would NOT recommend going to the Wine Loft in Naples.

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OT
New England
1 review
Dined on March 19, 2019
Overall 1food 1service 2ambience 4

One meal arrived cold and took a long time to come back out but was then so over cooked that it was inedible.
Manager never came to the table to apologize. The server handled the situation and the tab was comped but the night was ruined at that point and we left hungry. The live music was great and we enjoyed that but we won’t be back.

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OT
Detroit
10 reviews
Dined on March 19, 2019
Overall 2food 3service 2ambience 3

Cannot order from both the happy hour menu and regular menu during happy hour so food came out very far apart.

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P
Philadelphia
5 reviews
Dined on March 16, 2019
Overall 3food 3service 3ambience 4

This place is called the wine loft and when we ordered a bottle of wine the waiter came back and said they were out of it. Then we ordered another bottle of wine at a cost of about $100. The waiter came back and said they were out of that bottle of wine. He suggested another bottle of wine according to our preferences at a price almost double what we originally ordered. A bottle of wine we finally wound up with, which did cost about $100 was not worth the price. . We only ordered flatbreads which was very good and salads which were also very good. The one redeeming aspect of the evening was the music which made the restaurant very festive and fun enjoyed that immensely. Would not recommend this if you are a top notch wine or service aficionado

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LM
Naples
9 reviews
Dined on March 14, 2019
Overall 4food 5service 3ambience 5

It took 15 minutes for the server to come over and they were not busy but it got better. Great low key singer on Thursday-Quinn. We’ll go back to see him again.

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M
Naples
4 reviews
Dined on March 13, 2019
Overall 4food 3service 3ambience 4

Great ambiance, food, service and music every night. Night we went had Mike Dutra "Sinatra" singing and if you closed your eyes you swear it was Frank Sinatra himself. Out of all the restaurants in Mercato, The Wine Loft is the most quaint, romantic and gives you an alive feeling. Thank you we will be back!

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D
Philadelphia
47 reviews
Dined on March 8, 2019
Overall 2food 1service 3ambience 5

The food quality has just gone down dramatically. Size of portions also just awful. Flatbread was the size of a piece of toast. Drinks were good but everything else just awful. My dinner had a large piece of paper in it. We shared this info with the manager n she explained there was a new chef. We loved this place but for now it's off our list of favorites until they figure out what's going on. We also ordered a cheese tray n the meats n cheeses on this tray were out of a lunchables box. Not good with an 18 dollar glass of wine. I really love the place. Such a pretty room I hope they get it back together.

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GM
Naples
14 reviews
Dined on March 4, 2019
Overall 1food 3service 1ambience 3

Wow! Worse service in all of Naples restaurants. Waiter not knowledgeable and unprofessional. Had to get up from table to get our own drinks. Food took too long to deliver and then came in different shifts. Website menu updated. Didn’t have wine that was on menu. All blamed on entertainment and did not expect turn out. Bad management. Will not return.

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SK
New England
3 reviews
Dined on March 3, 2019
Overall 4food 5service 2ambience 5

Food was great but the service was very disappointing. We found out that the waiter was new and although he was working hard we had a few mix ups on our orders as well as excessively long waits to get our drinks, appetizer and entrees. He did appear to be very nice and we are sure that with a little more time and some additional training, he will become an asset for the restaurant.

The manager Cristin did come over to our table while making her rounds and asked how everything was. After we told her our various issues she immediately explained that the waiter was new and apologized profusely for their errors. From that point on she made sure that everything was fine and came over numerous times to make sure everything was alright. We actually had each other laughing.

We have to say that even though there were many problems right from the start, the professional manner and personality of Christin turned the night from an awful dining experience at a place that we said we would never go back to a great dining experience that gave us great food and plenty of laughs. We absolutely will be back.

Great job Christin.

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OT
Naples
8 reviews
Dined on March 2, 2019
Overall 3food 4service 1ambience 3

Okay sat down 15 minutes waiter dropped water ordered wine waiter brought wine glasses no wine. Another 10 minutes to get 2 glasses at which point we order the Brie plate. Another 10 minutes the Brie came out with nothing to put it on waited for a sever to come buy to request a cracker or something to put the Brie on. By the way it was excellent however it would have been hot had we not had to wait. Then we had to wait an additional 15 minutes to order an entree and a glass of wine. The table next to us waited for water more than 15 minutes to get anyone’s attention. Entree comes out with an ice cream scoop of potatoes and our meal at best was Lukewarm. The food was decent better if hot. Serve was horrible and only a few tables of customers outside. Disappointed.

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R
Orlando
30 reviews
Dined on March 2, 2019
Overall 5food 5service 5ambience 5

This is one of my favorite venues. I love the Decour. The people are always friendly and the music is great for backdrop noise.I had to fillet which was done to my liking and my date had the salmon which she says was delectable. The New York cheesecake and vanilla ice cream with a grand Marnier was a great way to end the evening.

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JS
Naples
1 review
Dined on March 2, 2019
Overall 5food 5service 5ambience 5

The happy hour menu and prices are terrific and our waiter Charlie was great.

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AP
New York Area
6 reviews
Dined on March 1, 2019
Overall 1food 1service 1ambience 1

Unfortunately we had our second bad yet similar experience here. Reservations for a group of 10+ for over a month. Called twice to confirm including two days prior to event. When we arrive they claim no reservation and are very unapologetic about booking too many groups and not saving reserved and confirmed groups.

Great place if you just stop in but be hesitant if you are reserving space and making plans that require space. We ended up hosting guests in our home. Too bad!!!

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EB
Naples
9 reviews
Dined on February 26, 2019
Overall 1food 3service 1ambience 3

Last week they served WARM white wine . When I complained the bar tender told me: that’s all I have and put icecubes in my glass - which just deluded the wine. This week I asked which white wine is COLD. The waiter recommended a Pino Grigio - it was not cold at all but my husband got a COLD Merlot. ! The Appetizers also took forever before they were finally served
A wine restaurant should know the temperatures for wine!!
Not a recommendation

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OT
Atlanta
3 reviews
Dined on February 24, 2019
Overall 1food 1service 2ambience 3

We used to love the Sunday brunch but something has drastically changed. The service was super slow, food took over an hour to come out and when it did every single dish had to go back because it was cold. Drinks took a very long time to refill. The manager seemed to be hiding in the back and never once came around to apologize or let us know what the issue was. The entire restaurant was complaining. This is the 3rd bad experience and will be our last visit to the Wine Loft unfortunately, we do love the Jazz.

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MR
New York Area
4 reviews
Dined on February 23, 2019
Overall 1food 2service 2ambience 3

I've never written a negative review until now. Just an embarrassing experience from start to finish. Table for 6 and we got 2 menus. Over an hour to get our food and we just ordered appetizers. Waiter was drenched with sweat and didn't inform us that he added the gratuity. We loved this place but would have a hard time going back or recommending to anyone. Disappointing.

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OT
Naples
7 reviews
Dined on February 23, 2019
Overall 5food 5service 5ambience 5

Fabulous fun evening!

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OT
Las Vegas
1 review
Dined on February 22, 2019
Overall 2food 3service 2ambience 2

Service was extremely slow. When food finally arrived, it was tasty!

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CT
Naples
3 reviews
Dined on February 18, 2019
Overall 5food 5service 5ambience 5

We were celebrating Valentines Day late as I was busy last Thursday February 14. My wife and I are still newlyweds and Eddie made it special with a separate rose for my Valentine and the whole staff was outstanding!
The food was superb and our outdoor table was perfect! My wife calls herself a “wine snob “ and loved the great selection and thrilled and amazed to find wine from Walt’s by the glass!
You are the best!

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JC
Chicago
4 reviews
Dined on February 14, 2019
Overall 2food 2service 1ambience 3

Waiter spent most of his time talking with people at other tables. Experience would have been better if he was not working here.

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R
Montreal
6 reviews
Dined on February 14, 2019
Overall 4food 5service 1ambience 4

The dinner was very good but service was awful. It took forever for a server to come see us, it took forever to get a drink each time as an appetizer and a simple glass of wine.

We waited very long for everything. It is a shame because it is a very beautiful place and very good food, but the service experience so bad that we won't go there again. Not enough servers and they don't seem organized at all.

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r
Naples
4 reviews
Dined on February 14, 2019
Overall 2food 4service 1ambience 3

Service was deplorable. It took 45 minutes, I repeat 45 minutes, to get a drink. I am sure management became aware of the lack of service and I assume it was our waiter who was the problem and I also assume that management dealt with him. I would be surprised if he is still employed. Not only poor service, but it also appeared he was not telling the truth.

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R
Naples
8 reviews
Dined on February 14, 2019
Overall 1food 1service 1ambience 1

Called me and demanded a credit card to hold the table in case we didn't show up! Wanted to charge $75. Music was so loud we had to leave. They forced us to talk to the manager before we could get out the door. Glad I refused to share my credit card!!

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OT
Naples
3 reviews
Dined on February 14, 2019
Overall 5food 5service 5ambience 5

It was Valentine’s Day dinner and it was fabulous
The evening was made more special with the great service and ambiance of the restaurant.The entertainment was exceptional. She is
there on Friday nights singing and we can’t wait to return,

Thank you for giving us a great evening

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w
Naples
1 review
Dined on February 14, 2019
Overall 5food 5service 5ambience 5

Trey and the entire Wine Loft family did a wonderful job of taking care of us. I would highly recommend this restaurant for happy hours, date nights, or any occasions. 5-star staff, excellent food, and the ambiance to tie everything together. Thank you Trey and Olivia for making this the perfect night.

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a
Naples
12 reviews
Dined on February 13, 2019
Overall 2food 4service 2ambience 1

Horrible singer and volume was ear splitting.
would not go again.

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