The Steakhouse - Harrah's New Orleans
Ruby was an excellent waitress !!!
It’s always good and reliable.
Awesome dinner and service. We were there to celebrate our 16th wedding anniversary and Jess was our waitress. She was amazing!
Food was excellent ! The service was slow and our waitress "Natasha" was down right rude. She seemed really bothered to have to wait on us, she was not kind, no smiles, the restaurant was empty. Sunday night at 6:45.
My wife and I share meals, the waitress was most accommodating.
They just started a new menu without getting all the kinks out and it was hit and miss and the spacing between servings was poor. The dish with the black ink pasta and lobster was very good. We want back a few days later and things were better. We eaten there since it was John Besh Steakhouse and I think its go downhill from that point but its the only 1/1 comp upscale restaurant. Many great restaurants in NOLA but no comp if you gamble.
I eat at Steak Houses regularly thru out the year.
We were a group of six people and 4 of the 6 steaks were the incorrect temperature and extremely dry. The Manager implied that we did not know the difference between Medium rare and rare.
Definitely left a bad taste in our mouth. I will not be back again!
The service started off great but when I received my food it went downhill. My pork chop was the worst ever. I ate 2 mouthfuls. The rest was a raw inedible fatty mess. I complained to the waitress who just took it away and brought me the bill. Dreadful food. Dreadful service. Will never go again or ever recommend it
Unusual setting in the midst of a casino but held its own ambiance. Patrick was a pleasant and patient sever and we enjoyed our meal
Diverse food choices. Everything we tried was delicious ! Our waitress was outstanding.
My fiance and I made reservations for a special Valentine's day, our first as an engaged couple. Shortly after being seated, we ordered a crab cake to start and Blanton's. The appetizer came out extremely quickly (before we were even served our drinks.) We then ordered an Italian salad and a 10 oz filet with baked potatoe on the side. The salad had brown lettuce leaves and contained okras (not mentioned in menu description). It had a very strong spice, not typical of good italian salad, and was barely palatable. After waiting at least 30 minutes, with no one even checking on us, we reached out to the server and asked the status of our entree. We had a tickets for a concert and time was becoming an issue. Shortly after, a ?filet was put on the table that was closer to a 6-8oz. It was served lukewarm, without any juices, and had (I believe) oregano over seasoned on top. In addition, it was an extremely tough cut of meat and not tender at all. Even the baked potato was cold and poorly prepared. As we had waited so long for our entree, and did not want to miss our concert, we made do with the food served and had to rush to our event. To put it simply, the meal was disgusting and unacceptable for a restaurant of that caliber. Had we not been delayed by the extremely long wait to receive our food, I would have given this review on the night.
this visit was outstanding....the service couldnt of been any better..my server was excellent ..the food was soo good..i had a bone-in ribeye and it was cooked perfectly..along with a loaded baked potato and to start a chopped salad that was the best i ever had i would go back just for the salad itself....you must try this steakhouse if youre ever in the area..
Cocktail pairing menu was amazing!
Our waiter Patrick was great. We loved the ambience of our private booth. The soft yeast bread was good. We shared our meal before the parade. It was enough for two by far! Caesar salad which was nice, but a little bland for a steakhouse. The bone in prime ribeye was OUTSTANDING but served on a white cafeteria plate with a pat of butter that never melted. The asparagus with blue cheese were amazing, but the 18$ corn and crab orzo was served in a small ramekin and we had to send it back together warmed and we never could discern any crab. It was overall a lovely dinner, but for those prices, more attention to detail is needed.
Very elegant. Very good food. The waiter was very knowledgeable with good recommendations.
5 stars for sure.
The food and the service was 1st class. It was a little pricey but I will return.
Night before food & service were great. Last night it took over an hour to get our meal after ordering. One steak was good, the other just over half the size and overcooked. Would have normally sent it back but we had already been there so long nobody wanted to wait maybe another 30-60 minutes for a new steak.
The Food And Service was Just Ok 45 minute wait between appetizers and entrée and food was not hot barely warm
Much better than our last two meals there! Our 32 oz. Porterhouse($89!) was cooked perfectly to order, and our sides were fine- it WAS all about the meat! I took the server's drink recommendation and it was spot on for my taste preference. No room for dessert, unfortunately.
Good service but lacking the John Besh management. Steak just fair quality, tough and the exposed open kitchen needs a dam good cleaning. If you are going to showcase the kitchen it better be clean and this one no longer is that. Also out of uniform employee pushing cart of parts and buckets of something right through the open kitchen very close to food being served. The bones are there just needs some caring management to make it better.
Ruby was very inattentive and I found one of very long hairs in my roll. Overall, the food was decent, but my steak was overcooked. They were very understaffed.
Excellent entree selections with seasonal sides and the filet was prepared perfectly at medium well as requested.
Not my first time here but the food was very disappointed. Won’t be back here for a while.
It was amazing. Great food. Great service. Excellent vibes.
The Steakhouse has consistently gone down in service and quality. The drinks are horrible, can’t make a simple cosmo. Our waitress was new and it showed. Steak was ok, not high quality. I miss Besh. Your better off walking across the street to Morton’s.
Food was presented nicely and was very good but it was cold. Our waitress was totally rude so we just ate the cold food, paid our expensive ticket and left.
New Year’s Eve meal. Our server was Ruby and was fantastic! The food, service and entire experience was outstanding.
Third time at this restaurant. First time was not good. Second time was great. This visit was barely okay. Food was prepared right but service was lacking creating a lackluster $100 a plate meal. Too many other great restaurants in NOLA to spend time again at this one.
Your typical steakhouse. Nothing special. Food was good.
Christmas Day evening last minute dinner said salads were amazing but didn’t say it was size of my hand sauces and dressing super rich and salty 😬 overall friendly
The steaks were outstanding! Potatoes were cold, had to send them back. The waitress never checked back until we finished our steaks and was surprised that we never got the potatoes. The manager gave us a free dessert to compensate us. The waitress could have made our experience better but she was rather ditzy. If you are looking for a great steak, go here.
Limited menu. Smelled like a fish house. Brought two bottles of sparkling water. Only wanted one.
Christmas Day 2019. Perfection! Every table was filled but the service was perfect. The meals for our party of four were superb. Highly recommend the medium rare ribeye and the redfish. Wonderful Christmas experience.
Great service, clean and quiet. A little noisy but it’s in a casino
Unique salad dressing, good steak, wonderful Cream brûlée.
Service was slow. Request for additional salad dressing was ignored. Entree, shrimp pasta, was pasty with little flavor.
Poor service, terrible atmosphere, ok food. There are much better places to spend good money on a steak in NOLA.
Obviously for a fine dining experience your are looking for a better than average meal and service and unfortunately we did not get what we paid for. Our waitress less than attentive, for example she forgot I ordered iced tea to begin with and never offered me a refill? Glad I wasn’t super thirsty! I asked for a mod rare steak and got mid well. Sorry to say the next time we are in NOLA and looking for a steak to eat we are not going there again which is a shame because we always stay at Harrahs.
Very high end. Would suggest to have a choice of a complete dinner for one price.