The Saloon

4.3
754 Reviews
$30 and under
Steak
The Saloon is a fun and casual restaurant created to affordably showcase the best in American cuisine and cocktails. We’ve created a light and healthy menu that specializes in hand cut steaks and seafood grilled over a roaring hickory and apple-wood fire served along with classic American BBQ, creative entrees, sandwiches and homemade desserts.

We have also created over 50 original Saloon cocktails and feature those along side hundreds of traditional classics, highlighting American craft spirits new and old …

Support The Saloon during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
What 754 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.4
service
4.3
ambience
4.1
value
Noise · Moderate
90% of people would recommend it to a friend
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OT
vipOpenTable Diner
Naples
2 reviews
Dined a day ago
Overall3food3service3ambience3

Some of the ingredients were left off of my dinner. Food was average and overpriced. Very disappointing. Thank you

OT
OpenTable Diner
Detroit
6 reviews
Dined 3 days ago
Overall5food5service5ambience5

Love the blackened salmon! Always delish!!!

TN
ThomasN
1 review
Dined 6 days ago
Overall5food5service5ambience5

Nice atmosphere. Great menu and the food was perfectly prepared. Service was very good in a very busy time slot. We were well cared for.

The Saloon
Responded 2 hours ago

Thanks Thomas N, We appreciate your selecting The Saloon as your dining option and your great review. We look forward to your next visit.

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OT
OpenTable Diner
Chicago
1 review
Dined 6 days ago
Overall1food1service3ambience2

3 of 6 meals were sent back. Table next to us had the same issue. Terribly cooked steaks. Charred on the outside and raw on the inside. Save yourself the pain and avoid the Saloon.

OT
OpenTable Diner
Chicago
2 reviews
Dined 6 days ago
Overall5food5service5ambience5

Very good food and service. Highly recommend!

a
vipase1707
New York Area
434 reviews
Dined on February 19, 2021
Overall3food3service4ambience4

Nice place for a burger and a beer. Good service in a nice ambiance

LH
vipLeeH
New York Area
13 reviews
Dined on February 18, 2021
Overall5food5service4ambience4

Good experience

DJ
vipDavidJ
Charleston
6 reviews
Dined on February 17, 2021
Overall2food2service3ambience3

Food was dry and lacking in flavor
Finished eating and waited too long to get our check
In no hurry to go back when so many other decent places in area

MK
vipMaryK
Naples
10 reviews
Dined on February 16, 2021
Overall2food4service3ambience2

It got very warm with no A/C. Server was pleasant but not wearing a mask.

OT
OpenTable Diner
Milwaukee
1 review
Dined on February 14, 2021
Overall5food5service5ambience5

The food was amazing! The staff was friendly and very attentive. Highly recommend!

The Saloon
Responded on February 18, 2021

Thank you for choosing The Saloon and we appreciate your great 5 star review and look forward to your next visit.

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OT
OpenTable Diner
1 review
Dined on February 14, 2021
Overall5food5service5ambience5

Valentine’s Day dinner- the AC was broken so we sat outside. The wait was a little long bc of the AC , but the service was excellent. We felt attended to and the food and wait staff were amazing. I’d totally go back!

OT
OpenTable Diner
Naples
4 reviews
Dined on February 14, 2021
Overall2food2service3ambience3

Valentines Day! Their air conditioning was not working. We had to sit outside which was okay it was a nice evening. The waiter was very nice but you could tell was overwhelmed. My husbands pork chop was delicious. However, I ordered the filet. I told the waiter I wanted it well done. I usually say that so that I can get it medium well. I told the waiter that they could butterfly it I stressed that if it oozed blood it was going back. Well it was not butterflied and came to me the first time as medium rare at best. I sent it back and still it came back to me as a medium!! I also got the shrimp add on so I had something to eat. I told the waiter, and he agreed, that it doesn’t seem like they will be able to get it right so to take it off my bill. He took the whole meal off which was very nice. But the manager did not come out to speak to us which I thought was a fail on there part. With all the restaurants to choose from, we will not be going back.

OT
OpenTable Diner
Miami
4 reviews
Dined on February 14, 2021
Overall5food5service5ambience3

My husband and I had dinner on Valentine’s Day. The restaurant had some AC issues. But the food, our server Tracy and the drinks were fantastic.

Tracy was definitely on top of her game, again service was top notch and she deserves to be praised.

Thanks for a great evening!

MB
vipMichaelB
Minneapolis
6 reviews
Dined on February 14, 2021
Overall3food4service4ambience2

Air conditioning not working and hadn't been for several days. Outside temp was 85. It was Valentines Day and they had a special and expensive menu. We asked about the early dining special and they said it was not available on that day. I explained to the manager that we were on their website several times and there was no mention that the early dining menu was not available. He was very insistent that he was right and then brings us an early dining menu to point out to us that it says on holidays it may not be available. The print was so small at the bottom of the menus that it was difficult to read it on my computer much less in this poorly lighted restaurant.

S
Shack
1 review
Dined on February 13, 2021
Overall5food5service5ambience5

The saloon was recommended to us by some friends. I made reservations and we only had to wait a few minutes to be seated. There was a guy singing and playing a saxophone Walking around and that was really nice. The service was great and our waiter was very friendly. The food and drinks were great. I did feel like our waiter was running around and very rushed...but did a great job of keeping up

OT
vipOpenTable Diner
Columbus
3 reviews
Dined on February 13, 2021
Overall3food4service4ambience2

We arrived 15 mins prior to our reservation and we’re told the wait would be about 15 mins. 45 mins later we were offered a table in the inside dining room. You could immediately tell that the AC was not working. We ordered appetizers, which were great, but decided that the 1980s music crooner was just more than we could take. It was so incredibly loud we went next door and got an outside table. We could still hear the crooner though.

LZ
LailaZ
1 review
Dined on February 13, 2021
Overall3food3service2ambience4

Slow service, had to wait 30 minutes for drinks. Steak Diane was excellent, salmon not so much. Overall fine, nice to sit outside.

OT
vipOpenTable Diner
Naples
10 reviews
Dined on February 11, 2021
Overall3food5service4ambience2

Air conditioner wasn’t working. Uncomfortably HOT! Have a higher charge than usual for sharing and using a credit card. Food good

The Saloon
Responded on February 15, 2021

Dear anonymous, Thank you for your comments and staying thru the night when the mall ac went down...they assure us they are working on it , and we appreciate good customers like you sticking with us!

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ML
MattiL
Cleveland
1 review
Dined on February 11, 2021
Overall4food4service4ambience4

Love the early bird specials. A great deal. Atmosphere outside on a beautiful evening is great. Only complaint is the sun setting in my eyes. Should have umbrellas on all tables.

The Saloon
Responded on February 14, 2021

Hello Matti L, Thank you for choosing The Saloon. We are happy you enjoyed our early dining special (2 courses, 2 guests and a bottle of wine for $39) Looking forward to your next visit. I will also pass along the unbrellas suggestion to the owner.

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DA
vipDAVID
Naples
234 reviews
Dined on February 11, 2021
Overall5food5service5ambience5

Always an outstanding dining experience, great early dining choices and the best service.

The Saloon
Responded on February 13, 2021

Thank you for choosing The Saloon as your dining choice and your fabulous 5 star review. We are also glad you enjoyed our early dining special( 2 courses, 2 guests and a bottle of wine for $39). Looking forward to your next visit.

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RD
RonD
Las Vegas
1 review
Dined on February 10, 2021
Overall4food4service5ambience4

Great food and super pricing for the 2 course for 2 people plus a bottle of wine. Great customer service.

The Saloon
Responded on February 14, 2021

Hello Ron D, Thank you for choosing The Saloon and enjoying our early dining special. We appreciate your business and look forward to you next visit.

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LI
LISAG
Naples
2 reviews
Dined on February 9, 2021
Overall5food5service5ambience5

From arrival to waitstaff to support staff everyone attentive. Great atmosphere sat outside and enjoyed people watching.

The Saloon
Responded on February 11, 2021

Hello Lisa G, We appreciate you choosing The Saloon for your dining, and thank you for the great review you left. We know that there are a lot of choices in restaurants and we look forward to your next visit.

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DB
DarleneB
Naples
8 reviews
Dined on February 6, 2021
Overall1food1service1ambience1

We will not return! We had booked reservation at 7pm for 7 people. We didn’t get our table until 7:30.
It took over an hour to get our food. When we inquired the server told us their kitchen was behind. We looked around and there were lots of empty tables. When the food finally came 8:40pm they didn’t know who got what and waitress wasn’t around to instruct the guys who brought the food out. That was unsettling since our food got passed around and around until we finally got it straight.
The food was good and the waitress came to check on us and refilled our drinks. We were all so hungry by then we couldn’t even think. The cost was too high for the fact we just got a burger with fries. We didn’t know until we got our bill that we got charged for a piece of cheese. Our bill was $45, no alcoholic drinks just water & tea. The burger was good but not worth the costs.
We have been to Saloon now 3 times and service has always been slow but this was ridiculous. Never coming back nor will our guests.

OT
vipOT44
Naples
52 reviews
Dined on February 6, 2021
Overall1food2service1ambience3

It took a long time to clear our table. It sat there dirty from the last patrons for an extended peiod of time. The music was too loud. It seemed to take forever for the entrees to be served. I ordered an entree with a sweet potato as my vegetable and only the sweet potato arrived with everyone else's dinner. Also one of my dinner mates wanted mashed potato with her entree and the mashed potato did not arrive. We brought the missing items to the server's attention and she said that as to my food, she only heard the sweet potato. I guess she thought that was the only thing I was eating for dinner. She said she would get the mashed potato for my dinner mate and my entree. It took an extended period of time for the mashed potato to be served and an even longer time for my entree. All in all the meal was disaster.

LP
LyndaP
Orlando
2 reviews
Dined on February 6, 2021
Overall5food5service5ambience5

Great seating outside. Tables are little close to be considered socially distant but no one sat next to us. Jen was our server and she was fabulous. Food great as always.

The Saloon
Responded on February 10, 2021

Hello Lynda P, Thank you for choosing The Saloon and writing such a great review. We know that there are a lot of choices and we appreciate the business. Looking forward to your next visit.

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OT
vipOpenTable Diner
Naples
3 reviews
Dined on February 5, 2021
Overall3food3service2ambience5

Menu changed again and they took off the BBQ Alfredo which is the whole reason I go. Prices seemed higher as well. Chicken Parmesan was ok substitute. Wings were good and some in our party had fish. Side orders did not come correctly and our waitress was not at all attentive. Definitely went downhill from previous visits.

MR
vipMaryannR
Naples
38 reviews
Dined on February 3, 2021
Overall3food3service2ambience4

We’ve been a going to the normally fabulous early dining specials for the last 6 months or more. Up until today they were excellent. Loved it!
Well, this particular night was definitely not a good one in the kitchen. We had 3 salmon and one mixed beef/pork dinner.... these were the most minuscule and tasteless pieces of salmon we ever had. The pulled pork was ok but nothing like the usual fate. We just may wind up going over to South Fork, right down the street for some sumptuous choices for early bird.

D
Dennis
Chicago
14 reviews
Dined on January 30, 2021
Overall3food4service2ambience3

Food was decent, but our waitress was not. She demonstrated an attitude of ambivalence at best, but generally was not going to lift a finger beyond taking our order. Won’t be back.

The Saloon
Responded on February 2, 2021

Hello Dennis, Thank you for dining at The Saloon. We are glad you enjoyed the foor, and aplogize for the lack of service you recieved. My name is Keith, I am the general manager and my e-mail is keith@gr8team.net if you would like to discuss your visit further. I will have a conversation with the entire staff about the steps needed to insure the guest sastifaction.

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DA
vipDAVID
Naples
234 reviews
Dined on January 27, 2021
Overall5food5service5ambience5

Great value with the Early Dining menu. Wonderful atmosphere and ambiance.

The Saloon
Responded on January 28, 2021

Hello David, Thank you for your great review. We agree 2 courses, 2 guests and 1 bottle of wine for $39 is a great day. We look forward to your next visit.

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D
Detouch66
New England
5 reviews
Dined on January 21, 2021
Overall4food5service5ambience4

Great cocktails great food what else can I say.

l
luv2dine
Naples
3 reviews
Dined on January 20, 2021
Overall5food5service5ambience5

Had a great time with good food and friends. The songwriter was great but a little too loud

JD
JamesD
Naples
3 reviews
Dined on January 14, 2021
Overall2food2service4ambience2

Had the filet and it was very mediocre. Web site menus said up to 50% off steaks. Was told by the server that was an old offer. Won’t be going back.

MR
vipMaryannR
Naples
38 reviews
Dined on January 13, 2021
Overall5food5service5ambience5

Once a week we enjoy the visit and the fabulous early bird special. It went up $10 this month, but as long as the food, service and ambiance is good then we’ll continue to go.

R
Repp
Naples
5 reviews
Dined on January 13, 2021
Overall5food5service5ambience5

This was our second time visiting for the Early dining and again the service and food quality left nothing to be desired. The Saloon and the rest of the chain are doing a great job in these trying times. Two servers, Tracy and Liam are to be commended.

OT
OpenTable Diner
1 review
Dined on January 9, 2021
Overall3food4service2ambience4

I would definitely not call this a Family restaurant. They changed the Mac and cheese and when we said something nothing was done. My daughter wanted butter and noodles so we had to buy an adult meal for butter and noodles $21. We spend over $300 that night and could of been given a break on the butter and noodles. Definitely will think twice about going there again with my family.

The Saloon
Responded on January 13, 2021

I am terribly sorry for this mistake. You never should have been charged for the adult meal. Please contact me directly at keith@gr8team.net so we can resolve this situation. Addtionally, I will be reviewig with the service staff our children's menu policy and procedure. Again, I apologize and look foward to speaking with you directly to correct it.

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J
Jacklyn
Charlotte
3 reviews
Dined on January 9, 2021
Overall5food5service4ambience5

LOVED THE MUSIC, THE GUITAR/SAX PLAYER WAS AWESOME AND PLAYED GREAT SONGS.

The Saloon
Responded on January 12, 2021

Thanks Jacklyn, We have Matti B back with us again this year every Wednesday and Saturday 6 pm to 9 pm. He is a crowd pleasure. We look forward to your next visit.

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JD
JamesD
Columbus
1 review
Dined on January 7, 2021
Overall3food3service3ambience4

I was disappointed at the cost. The "rating system" on Open Table (I think it was Open Table) gave it $$, which was less than the $$$ that the more expensive steak houses in the area had. I checked out the prices of the other ones and thought this would be good because it was rated high and was "cheaper." It was not cheaper, the prices were about the same as the ritzy steak houses in the area. The 6 oz filet was $32 with only one side. A New York Strip was in the $40's, I think. Sorry, that's not a "value" restaurant. The filet was good, not great. I got the ribs/brisket/wings platter. The ribs and the brisket were excellent, the wings were just average. The cost was reasonable, especially for the portions. I couldn't finish all of it (the muffins, which were good). The drinks were expensive, more than they should be for a "saloon." I think it was $10 for a 6 oz glass of wine and the rum drinks were around $10-14. Atmosphere was good, server was good and friendly. I would rate the experience overall as "good," that's it. My wife and I both decided that we would have been better off going to the Outback down the road, though we were trying to avoid chain restaurants. The reviews on Open Table and otherwise for this place seemed a bit overblown. An "average-good" restaurant shouldn't be listed in the top 10 for the area.

JP
JonP
Naples
2 reviews
Dined on January 6, 2021
Overall4food5service5ambience4

We had a great time and the food was some of the best we've had in over a year now.
The only drawback was the surprisingly steep prices for drinks.

The Saloon
Responded on January 9, 2021

Hello Jon P, Thank you for your great review and I am glad you enjoyed the food and service. As far as or drink prices we feel we cover all price point and are well under what our competition charges. But I do appreciate you feed back and will pass it along to the owner. Looking forward to your next visit.

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b
vipbigdaddy
Columbus
31 reviews
Dined on January 5, 2021
Overall4food5service2ambience5

Everything except the waiter was excellent. He unfortunately was out to lunch. Had to ask another waiter to help us.

The Saloon
Responded on January 7, 2021

Hell Big Daddy, I am glad you choose The Saloon and enjoyed the food, ambience and value. I would love to discuss your server issues so I can enhance your next visit. My name is Keith, and I am the general manager and my e-mail is keith@gr8team.net. Looking forward to your response and also your next visit.

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JW
vipJimW
New York Area
1 review
Dined on January 3, 2021
Overall5food5service5ambience5

Once again, beautiful ambiance, delicious food, good service and the best quality value around!

The Saloon
Responded on January 7, 2021

Wow! Thanks Jim W, We want to thank you for such a great review and say how much we appreciate you choosing The Saloon. We look forward to your next visit. Thank you again.

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FAQs

You can order delivery directly from The Saloon using the Order Online button. The Saloon also offers takeout which you can order by calling the restaurant at (239) 949-2583.

The Saloon is rated 4.3 stars by 754 OpenTable diners.

The Saloon does offer gift cards which you can purchase here https://www.gr8food.net/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.